Digital Menu Board Solutions
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1 Digital Menu Board Solutions Pagina 1 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken
2 TABLE OF CONTENT Page Table of Content 2 Welcome 3 Out of the box solution - What is included 4 Several customizable templates to choose from 5 Why Restaurants invest in digital menu boards 6 Network Management 7 Content Management 7 Content Management Interface 8 Players 11 Hosting, Software Maintenance and Support 12 Affordable Lease Options 12 Warranties Display Warranty 2. Player warranty 3. Software warranty 24-hour swap service 13 Services 14 Deployments 15 Before-After 16 Pagina 2 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken - 2 -
3 Thank you you for for your interest in in our our out out of of the the box box digital digital menu menu board board solution. solution. Impact Menu Systems in cooperation with TelemediaVision offers QSR and Fast Casual restaurants BC LED Technology USA in cooperation with TelemediaVision offers QSR and Fast Casual restaurants easy to manage digital menu boards at affordable price points. With hundreds of reliable, easy to manage digital menu boards at affordable price points. With hundreds of installations installations across the globe our proven solution is guaranteed to deliver the product and service across the globe our proven solution is guaranteed to deliver the product and service you are looking you are looking for. Our solution includes all hardware and software needed for a reliable, hassle for. Our solution includes all hardware and software needed for a reliable, hassle free digital menu free digital menu board deployment. board deployment. Our digital menu boards are built on a reliable Scala platform and include a user-friendly web Our interface digital for menu easy boards online are content built on management. a reliable Scala Our platform powerful and software include instantly a user-friendly creates web template interface for based easy menu online boards content with management. build in functionalities Our powerful such software as takeovers, instantly day-parting, creates template promo slides based and menu boards more. with build in functionalities such as takeovers, day-parting, promo slides and more. With large portfolio of customizable templates to choose from and access to over 500 royalty With a large portfolio of customizable templates to choose from and access to over 500 royalty free free food images, you are guaranteed to get your message across. Client proprietary images can be food images, you are guaranteed to get your message across. Client proprietary images can be uploaded uploaded as well while custom design and system integration services are available when needed. as well while custom design and system integration services are available when needed. Impact digital menu boards are available in two to six display configurations with several sizes of BC displays LED Technology to choose USA from. digital Each menu configuration boards are available can be in a two combination to six display of configurations menu and promotional with several sizes displays of displays and to powered choose by from. a single Each configuration digital signage can player. be a combination Our solution of menu is fully and hosted promotional and displays supported and offering is powered clients by a single true, hassle digital free signage experience. player. Our Updates solution are is fully included hosted in the and monthly supported offering hosting clients and software a true, hassle maintenance free experience. fee ensuring Updates you are always included have in the access monthly to the hosting latest and software, maintenance designs and functionality. fee ensuring you always have access to the latest software, designs and functionality. We look forward to working with you. We look forward to working with you. Sincerely, Sincerely, BC LED Technology USA Impact Menu Systems Pagina 3 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken - 3 -
4 OUT OF THE BOX SOLUTION - WHAT IS INCLUDED Software and content interface Training and support Digital Signage Player Out of the box solution Wall mounts Commercial grade displays Cables Pagina 4 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken - 4 -
5 MANY CUSTOMIZABLE TEMPLATES TO CHOOSE FROM - CUSTOM DESIGN SERVICES AVAILABLE Template A1 Template B2 Template C3 Template D4 (Any background color possible. Template E5 Pagina 5 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken - 5 -
6 INTERFACE WHY RESTAURANTS RELATED INVEST SCREENSHOTS IN DIGITAL MENU BOARDS Digital menu boards are more than just an eye-catcher. They are a powerful communication and sales tool able to extract additional revenue from customers already visiting the restaurant. Increase sales - Digital menu boards are the ideal medium for up and cross-selling, increasing order size and promote high margin items in a dynamic and eye-catching format. Increase customer awareness - Dynamic media is 5 to 10 times more likely to be noticed than static media. Customers are 2 to 5 times more likely to see and recall specials and messages. Dayparting - Change menu listings and promotions automatically at different times of day. Create additional room to make your menu board easier to read and increase order efficiency. Reduce perceived waiting times - Digital Menu Boards create a 'time warp effect' that reduces perceived waiting time by more than 15%. Spice up your establishment - Digital Menu Boards are not only effective they are also attractive, enhancing the overall look and feel of the restaurant. Make changes on the fly - MyTelemediaVision content manager places restaurants in control of their menu boards. Easily manage menu boards and make changes instantly from any computer with access to the Internet. Return on investment - Average ROI in 10 to 16 months. With a relatively short ROI and long lifespan, digital menu boards are an excellent long-term investment. 3rd party advertising - Create additional income and increase ROI by allowing suppliers to promote their products at the most valuable moment, the time of purchase. Reduce costs - No printing or waiting. Total control without employee involvement and time. Distinguish yourself from the competition - In retail image is key. Also in the ever evolving quick service market it is vital to keep your image fresh or risk to be left behind. Pagina 6 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken - 6 -
7 ! NETWORK MANAGEMENT Impact BC LED digital Technology menu USA board digital software menu board incorporates software comprehensive incorporates comprehensive network management network capabilities. management This capabilities. enables This large enables restaurant large groups restaurant and groups chains and to manage chains to their manage multi-unit their network multi-unit from network one central from one location. central Build location. in functionalities Built-in functionalities include user include management, user management, content management content management with the with ability the to ability push content to push across content the across entire the network entire or network specific or locations specific HOSTING AND SOFTWARE MAINTENANCE FEE based locations on based meta data. on metadata.! CONTENT MANAGEMENT Without going into too many details. The content management interface enables owners and their personnel to manage their menu board(s) from any computer with access to the internet including IPads and smartphones. Based on authorization levels users can manage all or only part of the menu board. Content manager allow users to: Create and manage menu items and link pricing and pictures to that menu item; Create and manage template based promotional slides and add them to playlists; Daypart promotional slides to play them on certain dates, days and times; Create and manage take-overs; Our standard solution includes over 500 royalty free food images. Client specific images can be uploaded in a private image database. Pagina 7 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken -7 -
8 INTERFACE CONTENT MANAGEMENT RELATED SCREENSHOTS INTERFACE Create and manage menu items Pagina 8 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken - 8 -
9 Create and manage promotional slides Pagina 9 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken - 9 -
10 Create and manage takeovers Pagina 10 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken -10 -
11 ! PROMOTIONAL AND DESIGN SUPPORT METHODS PLAYERS Our players are industrial grade digital signage players that have been specially developed to optimize software performance and system reliability. With a small footprint these players are easy to install. Players include two year limited warranty. Currently there are three types available. The number indicates the amount of displays the player is able to manage with each display playing its own unique content. Both TMP2 and TMP4 players can be installed behind the menu board. TMP2 able to push unique content to two displays TMP4 able to push unique content to four displays (Our most popular player) TMP6 able to push unique content to six displays TMP4 8.9 x 8.25 x 1.75 REAR FRONT TMP4 dimensions Pagina 11 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken
12 HOSTING, SOFTWARE MAINTENANCE AND SUPPORT BC Impact LED Technology digital menu USA boards digital are menu offered boards as a are fully offered hosted, as no a fully hassle hosted, solution. no hassle solution. Because of this a monthly hosting and and software maintenance fee is is due and billed quarterly. This fee includes: This - Software fee includes: updates so your menu board is always running the latest software; -- Software Software updates licensing so fees; your menu board is always running the latest software; - Software Hosting costs licensing related fees; to your digital menu board content running on our servers; - Hosting Software costs maintenance; related to your digital menu board content running on our servers; - Software Remote support maintenance; and trouble shooting; - Remote support training; and trouble shooting; - Remote training Pagina 12 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken
13 WARRANTIES 1. Display warranty Bundles include commercial grade displays with 2 to 3 year manufacturers warrantee on labor and parts. For more information please review the warranty related documentation included in the display packaging. 2. Player warranty Our commercial grade players where developed to optimize software performance, output and reliability. Impact BC LED and Technology its partner USA warrants and its its partner players warrants to be free its from players defects to be in workmanship free from defects in workmanship and materials and under materials normal under use and normal service. use The and warranty service. The is effective warranty from is effective the date from of the date of shipping from our office or one of of its its distributors. The The standard warranty period for for all all players is two years. If If the the product has has been proved defective within the applicable warranty period, Impact or its partner will provide repair or replacement of the product. BC LED Technology USA or its partner will provide repair or replacement of the product. 3. Software warranty 3. Software warranty Impact and its partner warrants its solution software, player software, hosting and content BC LED Technology USA and its partner warrants its solution software, player software, hosting and management interface against issues and failure under normal use and service. content management interface against issues and failure under normal use and service. In the event of issues or failure our engineers will evaluate the source and resolve the problem accordingly. All times indicated represent response time during office hours from 9am to to 6pm Monday to Friday EST, unless otherwise indicated in this document, or otherwise agreed upon by the parties involved. Critical failure related issues will be resolved within 24 hours. Critical Non-critical failure issues related will issues be resolved will be within resolved 48 hours. within 24 hours. Non-critical issues will be resolved within For more 48 detailed hours. For information more detailed please information review the please Service review License the Agreement Service License (SLA). Agreement (SLA). 24-HOUR PLAYER SWAP SERVICE In to to is In order to minimize downtime related to a player related failure, there is a 24-hour player swap service. Once applied for, Impact will arrange for a temporary replacement player to be swap service. Once applied for, BC LED Technology USA will arrange for a temporary replacement send within 24 hours (might take longer in certain areas and international destinations). The player to be sent within 24 hours (might take longer in certain areas and international destinations). player will contain the client's content as it was last uploaded to the server. The player will contain the client s content as it was last uploaded to the server. Pagina 13 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken
14 SERVICES Custom template design and system integration services Client specific template design and system integration services are available. Ideal for large multi unit organizations enabling them to control the menu board look and keep it consistent across the network. Below you can find some client specific template designs. Coca Cola menu board: Mad Greens Colorado: Eat in UK: Pagina 14 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken
15 DEPLOYMENTS Pagina 15 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken
16 BEFORE - AFTER CAMERON S SEAFOOD MARKET HOSTING AND SOFTWARE MAINTENANCE FEE Pagina 16 van 16 - Step4Media, alle rechten voorbehouden - 8/27/14 B. Vanderstukken
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