GLOBAL TRAVEL SOLUTIONS PARTNER

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Teresa Ferguson
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1 GLOBAL TRAVEL SOLUTIONS PARTNER

2 AMERICA - CARIBBEAN - EUROPE - ASIA - AFRICA - OCEANIA Global preence in more than 100,000 hotel worldwide Profeional expertie and tailored ervice High quality technology applied to your travel ervice

3 EXPERIENCE & COMMITMENT American Executive International (AEI) etablihed in 1980 i a company with an exceptional global track record, ample experience in multiple-detination and expertie in the management of leiure and corporate travel ervice. Thank to it team of experienced travel profeional, AEI i recognized in the indutry a the mot ecure and reliable ource of tourit ervice. The performance and dedication of the company make it a mart olution when electing your partner in tourim. 1

4 AEI ha developed a Global Solution program that deliver cutom-made olution to each one of it client, optimizing travel management tak and providing a better overall experience. Since it beginning, the company emerged and excelled a a travel olution provider in the tate of Florida. Today the company ha expanded it travel detination and ervice worldwide. AEI headquarter continue to be in Miami, Florida with a branch office in Bueno Aire and Rep in the mot important citie of the world. The global character that the company ha acquired allow it to offer a wide range of choice for both leiure and corporate travel, a well a incentive and group. Some of the internationally known companie that have ued AEI ervice are: BBVA HOSPIRA MED JOHNSON MONSANTO RENAWARE FIAT JAFRA MERCK NOVARTIS VOLKSWAGEN FORD MASTERCARD MET LIFE PROCTER & GAMBLE.07

5 MARKET EXPERTISE AEI Account Executive provide pecialized and cutom-built ervice to the different market egment. Leiure Corporate Incentive Group Educational / Student Group MICE (Special event, port group, cultural and muical) Exotic Detination DISTRIBUTION CHANNELS LEISURE (Individual and Group) CORPORATE (Individual and Group) TRAVELER AGENCY WHOLESALER AEI WHOLESALER AGENCY GROUP Thi channel cater to wholeale tour operator and travel agencie that eek general advice, reliable ervice and exceptional reult. A channel epecially deigned for corporative Travel Manager that look for the ideal trategic partner. 3

6 DISTRIBUTION CHANNELS Our channel feed from a network of global partner who offer the mot competitive rate with ample inventorie. We undertand the need of our cutomer and traveler, and we are with them in each tep of the proce to enure the trip i a ucce. Our miion of cutomer atifaction doe not end with the reervation, but continue until the ucceful completion of the travel experience.

7 GLOBAL PRODUCT ADVANCED TECHNOLOGY GLOBAL SOLUTIONS PERSONALIZED SERVICE STRATEGIC PARTNERSHIPS 5

8 GLOBAL SOLUTIONS The Global Travel Solution Program offered by AEI tand out over thoe olution offered by our competitor offering the mot efficient and competitive option to our client, guaranteeing an exceptional overall experience. The component of AEI olution are: Product, Service, Technology, and Strategic Buine Partnerhip. The ideal combination of thee component allow u to offer our client a uperior experience in global tourim.

9 GLOBAL SOLUTIONS PRODUCT AEI offer the mot divere election of travel detination and ervice to atify each client' need. To achieve thi, the company hold a portfolio with: With client atifaction a the ultimate objective, AEI provide an eay and efficient reervation ytem with the bet option in the market, enuring highly competitive rate. More than Excluive Hotel Cruie with Exotic Detination Car Rental Tranportation Service Excurion / Tour Admiion / Ticket Pre-Made and Cutom-Made Package Our extenive year of experience provide the neceary Know-How to guarantee the bet guidance for planning the perfect trip. Our Account Executive are capable of recommending the bet option baed on the traveler need, which will give the operator the neceary tool to cloe any deal expeditiouly and at the ame time, increae ale volume and profit. The extenive product portfolio plu world-cla ervice are the perfect incentive for client to keep dicovering and enjoying new detination and experience. 7

10 SERVICE Our team of profeional are committed to providing the highet level of ervice that i econd to none. Travel Agent provide experience and commitment through a global and tailored ervice; where aitance, real-time management and logitic of their trip are guaranteed. The benefit of working with AEI a a partner are: Cutomer ervice 24 hour a day day a year. Peronalized attention with committed profeional. Multilingual and experienced Account Executive. Dedication and follow-up of each tranaction to enure a poitive experience. Range of rate and itinerary option. Guarantee of abolute compliance. Contant update of current product and promotion. Documentation that confirm and explain the contracted ervice.

11 GLOBAL SOLUTIONS TECHNOLOGY Our company ha the mot advanced and reliable technology in the indutry. Through imple procedure, our online booking ytem allow you acce to dynamic rate and generate immediate confirmation of your requet. The reervation ytem allow your client to: Eaily plan, reerve, or quote different travel experience on a contant bai. Chooe amongt divere platform with connection XML, Hot to Hot and White Label. Save time and reource with the automatic confirmation ytem. Acce to booking hitory and all relevant documentation. 9

12 CONTENT AND MAPPING PAYMENT SERVICES LOYALTY PROGRAM CONTACT MAILING FLIGHTS WEB B2C HOTELS SEARCH ENGINE & FARE COMPARE WEB B2B CARS XML BUSINESS RULES XML WHITE LABEL / AFFILIATES PRICING & PACKAGING PACKAGES BOOKING ENGINE CALL CENTER SERVICES XML PRODUCT MANAGEMENT HOSTED CONTACTS RESERVATION MANAGER CRM SUPER PNR SHOPPING CART USER PROFILES MARKUPS AND RULES COMMISIONS LANGUAGE AND CONTENT CURRENCY

13 unc RESORT GLOBAL SOLUTIONS PARTNERSHIPS AEI ha extenive alliance and preferential agreement with buine partner, enabling better travel opportunitie and excluive rate to it client. MEMBER ASSOCIATIONS AUTHORIZED AGENTS HOTEL PARTNERS 11

AEI, THE BEST OPTION A trajectory panning over three decade ha

mot reliable, afe and efficient option when contracting travel

14 AEI, THE BEST OPTION A trajectory panning over three decade ha given AEI ample experience and a table and reputable tanding in the tourim indutry. The company i widely recognized by it client and upplier a the mot reliable, afe and efficient option when contracting travel ervice. Global Coverage Global Solution Competitive Price Cutomized Support 24/7 Time Saving Service Minimal Contingencie

A in every organization, we have experienced good and difficult time however,

And for thi reaon, I would like to thank our taff who accompanie u for many

Our goal i to continue growing and inveting to exceed the expectation of our

15 A in every organization, we have experienced good and difficult time however, we managed to overcome the moment of crii. And for thi reaon, I would like to thank our taff who accompanie u for many year a well a upplier who have recognized our eriou commitment to the company. Our goal i to continue growing and inveting to exceed the expectation of our cutomer a we have done for more than three decade, continuing to be a leader in the indutry." Diego Pereyra, Preident

16 168 SE 1 t Street Suite 900, Miami Fl USA Phone: Fax: info@americanexecutive.net

6/6/2012. HR Training and Development. Content. Training: concept. Training: concept. Training: concept. Training and Development: Concept

6/6/2012. HR Training and Development. Content. Training: concept. Training: concept. Training: concept. Training and Development: Concept HR Training and Development UNIT 5 Content Concept and need of HR training and development Training need aement HR training: objective and method (on-the-job and off-the-job). Evaluation of training program