Enterprise Mobile Solutions. Nicholas Nicoloudis (PhD) SAP Solution Advisor (Mobile) Adam Sivell Fujitsu Practice Leader - Mobility SR

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1 Enterprise Mobile Solutions Nicholas Nicoloudis (PhD) SAP Solution Advisor (Mobile) Adam Sivell Fujitsu Practice Leader - Mobility SR

3 Apps and more apps Ease of use Device choice Mobile App Lifecycle Management Security Development tools and TCD Device Management and Configuration Device and back-end diversity TCO Databases SAP Business Suite Third Party Apps 2012 SAP AG. All rights reserved. 3

4 SAP Strategy Summary SAP & ECO System Mobile Apps Best of breed MDM System Best of breed Mobile Middleware SAP App Dev Tools SAP Mobile Platform SAP Afaria Heterogenius Backend Support SAP NetWeaver Gateway Databases SAP Business Suite Third Party Apps 2012 SAP AG. All rights reserved. 4

5 SAP Unwired Platform Create Databases Web services Software applications Connect heterogeneous data sources Eclipse Unwired Platform Mobile business objects OData interface Hybrid container apps Native apps Consume heterogeneous mobile devices BlackBerry iphone ipad Android Windows Windows Mobile SAP NetWeaver Gateway Management console Control device and server management and security 2012 SAP AG. All rights reserved. 5

6 Core Services Core Services Unified platform approach (on-premise) Today 2013 SAP Unwired Platform SAP Unwired Platform Unified administration Unified Runtime and Administration Common installer Common licensing Unified documentation Unified Modeling and Designer SAP Unwired Platform Mobile app SDKs odata Object API Hybrid container UI5 Syclo player Mobile Application Framework 3 rd -party SDKs Syclo Agentry Sybase Mobiliser Syclo Agentry Sybase Mobiliser Syclo Agentry Sybase Mobiliser Core services across all apps Security Authentication Auditability E2E trace Analytics and reporting Cross-platform push Unified Runtime Unified Runtime 2012 SAP AG. All rights reserved. 6

7 Unified platform timeline Today 4Q12 1Q13 2Q13 3Q13 Unified Runtime and Administration Unified Modeling and Designer SAP Unwired Platform SAP Mobile Platform Enterprise Syclo Agentry SAP Mobile Platform On-Premise Sybase Mobiliser Sybase Mobiliser 5.1 SAP Mobile Platform Consumer 2012 SAP AG. All rights reserved. 7

8 SAP Mobile Apps

Enable Financial Services for Customer Retention SAP Mobile Wallet Solution TELCO Engage and reduce churn of your customers Business Value Improved

solution to enable financial services for customers Use Cases Manage Account and add Payment Instruments AirtTime TopUp, Bill Pay, Vouchers Send

9 Enable Financial Services for Customer Retention SAP Mobile Wallet Solution TELCO Engage and reduce churn of your customers Business Value Improved customer engagement New Value add services for revenue Reduced cost of servicing customers Improved convenience for customers The SAP Mobile Wallet solution to enable financial services for customers Use Cases Manage Account and add Payment Instruments AirtTime TopUp, Bill Pay, Vouchers Send Money, Receive Money International Remittance Coupons Search, Browse, Redeem Agent Management Merchant Management SAP Customers 2012 SAP AG. All rights reserved. 9

10 Wallet Use case : Celcom Aircash Subscribers can buy airtime, pay bills and transfer money for basic or SmartPhone Add money (AirCash IN) Send money Overseas (International Remittance) Manage Account Check Balance and Transaction History Send Money Local Reload Prepaid Airtime Withdraw Money (AirCash OUT) 2012 SAP AG. All rights reserved. 10

MyClear (Malaysia): Intermediary between banks, mobile operators and customers Services Balance Transaction history Funds transfer Bill payment Airtime TopUp Cheque management Credit card Telco

11 MyClear (Malaysia): Intermediary between banks, mobile operators and customers Services Balance Transaction history Funds transfer Bill payment Airtime TopUp Cheque management Credit card Telco Agnostic Digi, Maxis, Celcom Implementation Flexible shared interface to facilitate FI s participation, operated an run by MEPS Standardized service for uniform experience for banks and customers Authentication and registration by banks Standardized interface for banks to implement 2012 SAP AG. All rights reserved. 11 FIs RM

QTEL: Mobile money Financial Services like remittance and P2P

USSD Qtel Mobile Money Service USSD based service In

in/cash out P2P transfers amongst Qtel subscribers Hala prepaid

Other Services Cash in at self service machines Merchant

12 QTEL: Mobile money Financial Services like remittance and P2P now available to the underbanked and unbanked from any phone via USSD Qtel Mobile Money Service USSD based service In collaboration with Qatar National Bank services Services Cash in/cash out P2P transfers amongst Qtel subscribers Hala prepaid TopUp International remittance to the Philippines and Pakistan Other Services Cash in at self service machines Merchant payments Services for business, e.g. salary disbursements 2012 SAP AG. All rights reserved. 12

14 Mobile apps offered by SAP Finance HR SAP WorkDeck SAP Customer Financial Fact Sheet* SAP GRC Access Approver* Manufacturing SAP HR Approvals SAP Employee Lookup SAP Learning Assistant SAP GRC SAP Payment Policy Survey Approvals SAP Interview Assistant SAP Manager Insight SAP Real- Spend SAP Leave Request SAP Travel Expense Approval* SAP Travel Expense Approval* SAP Inventory Manager SAP CRM Service Manager* SAP EHS Safety Issue SAP ERP Quality Issue SAP Timesheet SAP Travel Receipt Capture* SAP Travel Expense Report* SAP Work Manager* SAP Travel Receipt Capture* SAP Visual Enterprise Viewer SAP Travel Expense Report* SAP Rounds Manager SAP BusinessObjects Explorer Service LOB Apps Analytics SAP BusinessObjects Mobile SAP CRM Service Manager* SAP Work Manager* SAP TDMS Manager SAP Replication Manager SAP Cart Approval SAP Sanctioned- Party List SAP IT Incident Management SAP System Monitoring SAP Transport Notification and Status SAP User Experience Monitor SAP IT Change Approval SAP Transport Tendering SAP Inventory Manager* SAP Sales Diary SAP Sales Order Notification SAP Material Availability SAP ERP Order Status SAP Customer Financial Fact Sheet* SAP Customer Briefing SAP Customer SAP Strategy Management and Contacts SAP CRM Sales Information Technology Supply Chain and Procurement Sales 2012 SAP AG. All rights reserved. 14

15 M2M

17 Richness SAP s vision for Mobile Management Millions of devices, billions of apps and docs, trillions of things Internet of Things Secure Content Mobile Apps Mobile Devices Reach 2012 SAP AG. All rights reserved. 17

20 Smart Logistics

24 M2M Today Health Transport Smart Cities Utility Agriculture M2M is here, but... stove pipes one device per app proprietary solutions in-house IT connectivity focus industry specific technologies People Vehicles Buildings Assets Ind env Resources Pub env 2012 SAP AG. All rights reserved. 24

25 Towards the Internet of Things Transformation multi-purpose devices service enablement web paradigm apps migrate to cloud standardization driven Applications App Enablement Connectivity Devices Benefits cost efficient devices viable device deployments large developer community new roles in the value network reaching the long-tail business inter-connect open market place of data and info 2012 SAP AG. All rights reserved. 25

Application Management Content Management

26 SAP s vision for Mobile Management Millions devices billions apps/docs trillions thing Afaria - End Point Security Management SmartPhones Tablets Application Management Content Management M2M Devices Device Connectivity Handhelds Open OS Proprietary OS Device Clouds Device Connectivity Platform 2012 SAP AG. All rights reserved. 26

27 Our Strategy is to be a one stop shop for M2M Solutions SAP M2M Stack SAP Strategy & Partners INDUSTRY SOLUTIONS Packaged Industry Solutions, Predictive Analytics, Mobile Solutions, Biz Integration Partner Apps APPLICATION ENABLEMENT PLATFORM Mobile Platform, Development Tools, Converged Charging, Predictive Analytics, Complex Event Processing, Biz Integration DEVICE MANAGEMENT PLATFORM Afaria Management Console Device Management (Configuration, Status & Business Data Collection) DEVICE CONNECTIVITY PLATFORM Network Connectivity Management (Activation, Usage, Billing) NETWORK CARRIERS Carriers / Network Providers etc. Intelligent Assets, Modules, SOC 2012 SAP AG. All rights reserved. 27

28 Analysts reports

29 SAP & Syclo positioned as Leaders for Mobile Application Development Platforms Gartner April 2012 Gartner recently recognized SAP as a market leader for its ability to execute and completeness of vision for our mobile platform. Gartner 2010 By 2013, a typical Fortune 1000 corporation delivering B2E and B2C applications will use at least six different combinations of mobile platform, architecture and development tools By 2014, 60% of Fortune 1000 corporations will have failed to put a comprehensive mobile strategy in place, leading to considerable overspending Source: Gartner: 26 April 2012 ID:G Analyst(s): William Clark, Ian Finley, Song Chuang 2012 SAP AG. All rights reserved. 29

30 SAP Mobile Strategy is leading according to Gartner/IDC SAP continues as the market leader with a 16.4% market share in The next closest vendors have shares less than 7% Source: IDC Worldwide Mobile Enterprise Management Software Forecast and Analysis and 2011 Vendor Shares SAP continues to have the broadest device support among all the multichannel vendors, and the strongest mobile device management (MDM) offering, Afaria. Source: Gartner - The Nexus of Forces: Social, Mobile, Cloud and Information Aug 2012 SAP has an aggressive strategy to become the world's most powerful vendor of enterprise mobile application platforms. Part of this strategy involves the acquisition of Syclo, a mobile application development vendor, and partnerships with Adobe Systems, Appcelerator (a mobile applications company) and Sencha (an application frameworks, tools and cloud services company). Source: Gartner - The Nexus of Forces: Social, Mobile, Cloud and Information Aug SAP AG. All rights reserved. 30

31 Summary

32 Why SAP Mobile Platform for enterprise mobility? SAP Mobile Platform Enterprise Security Mobile app development & deployment and content management Lower TCO Common tasks are automated to lower IT headaches Comprehensive security and compliance lower risk in complex mobile environment Real-time analytics create cost predictability Simple enrollment and tracking reduce help desk costs 2012 SAP AG. All rights reserved. 32

SAP Mobility Platform. Gerhard Henig, SAP AG

SAP Mobility Platform. Gerhard Henig, SAP AG SAP Mobility Platform Gerhard Henig, SAP AG Legal disclaimer The information in this document is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This document