Silanis Technology When e-signatures matter to your business

Transcription

1 Silanis Technology 2015 When e-signatures matter to your business

2 When e-signatures matter to your business When e-signatures matter to your business Replace click to print with click to sign in your E-Contracting Processes May 28, 2015 Silanis Technology 2015

3 Welcome When e-signatures matter to your business PANELISTS Steven Simpson Project Acquisition Manager, Jet Propulsion Laboratory Mary Ellen Power VP Marketing, e-signlive by Silanis Silanis Technology 2015

4 Agenda When e-signatures matter to your business Value of e-signatures in contracting Typical use cases JPL e-contracting use case Drivers & pain points Technology infrastructure Requirements List & Approach Evaluation Requirements Success to date Q&A period Silanis Technology 2015

5 When e-signatures matter to your business E-CONTRACTING ADOPTION TRENDS Silanis Technology 2015

6 Global E-Signature Adoption When e-signatures matter to your business Silanis Technology

7 Global E-Signature Adoption When e-signatures matter to your business Streamlining the contract generation process, by eliminating wasted time securing manual signatures in the procurement and sales contract approval processes puts valuable time back in the hands of the procurement and sales teams to concentrate on value-added activities. Silanis Technology

8 Why E-Contracting? When e-signatures matter to your business Silanis Technology

9 When e-signatures matter to your business Silanis Technology

10 When e-signatures matter to your business Silanis Technology

11 When e-signatures matter to your business Silanis Technology

12 Healthcare E-Contracting When e-signatures matter to your business Premier, Inc. (NASDAQ:PINC) is one of the largest group purchasing organizations for the healthcare industry Handles $40B of purchasing on behalf of 2,900 hospitals & 100,000 healthcare sites Uses e-signatures for e-contracting with vendors Accelerated internal sign-off on contracts and amendments From 10 days 1 day Reduced courier costs The support staff for the product is outstanding. Anytime I have a question I generally get a response within hours, regardless of the hour. Silanis Technology

13 When e-signatures matter to your business Silanis Technology

14 Healthcare E-Contracting When e-signatures matter to your business Le Grand Hopital de Charleroi spans 5 different sites, employs 4,400 people and does 400,000 annual patient consultations Hospital s IT department uses e-signlive for e-contracting and procurement (purchase orders, invoices, service contracts, etc.) The problem: On paper it took a week to obtain signatures via internal mail Hospital s managers often difficult to reach (in meetings or located in various buildings) Slow contract process delayed delivery of urgent IT supplies The solution: Use hand-scripted e-signature when e-signing contracts with external parties, to facilitate acceptance Less administrative work (managing, distributing, archiving paper) It s easy to use and we were up and running within a day or two. Now I couldn t imagine going back to paper, when I can do everything quickly and securely from my smartphone. Nicole DePasse, Asst Director of IT Le Grand Hopital Charleroi Cloud service >> no need to purchase, deploy and maintain any h/w or s/w Silanis Technology

15 Poll #1: Are you currently using e-signatures (multi-select pick-list) a)no, not yet b)yes, for contracting with vendors, and partners c) Yes, with our customers d)yes, for internal processes e)yes, enterprise wide

16 Interactive Acquisition Network JPL Paperless Contracting Initiative Steve Simpson

17 Interactive Acquisition Network Who is Jet Propulsion Laboratory (JPL)? Federally Funded Research and Development Center (FFRDC) Managed by California Institute of Technology (Caltech) Prime Contract with NASA Employees Located in Pasadena CA

18 Interactive Acquisition Network Concerns and Issues Not Prepared for the 2025 Workforce (Mobile and Remote Support) Paper Intensive Process Significant and Inefficient Storage Poor File Management Limited Capability to Share Data with Customers Approval and Signature Process too Slow Support for Shorter Missions and Projects

19 Interactive Acquisition Network Vision A system where procurement packages including all associated documentation, signature requirements, storage formatting, are managed from requisition through closeout in an electronic format, reaching seamlessly throughout the community ie a paperless system built within Enterprise approved systems, tools and architectural standards. The goal was to create this new system in approximately two years for minimal cost.

20 Interactive Acquisition Network Why Did We Do This? Streamline Process Improve Efficiency and Reduce Response Time Reduce Costs (Environmental Stewardship) Improve Access to and Management of Data Take Advantage of Emerging Technology Audit Efficiency Support Standards

21 Interactive Acquisition Network Forms: Route Slips & Approval Forms From 6 paper forms to 1 web form using InfoPath 2013 Workflow task forms 17 different custom forms for approvals 1 generic form for SCM revisions

22 IAN Architecture Interactive Acquisition Network

23 Interactive Acquisition Network

24 Interactive Acquisition Network Digital Signing Best Practices

25 Interactive Acquisition Network Digital Signing Best Practices

26 Interactive Acquisition Network Requirements List Ease of Use Financial Stability Internal and External Availability Retention Security External Signer Costs Institutional Standard PKI Support Non-Repudiation Confidentiality Bi-lateral Signing Multiple Signatures Cross-Platform Compatible Work Different Integration Institutional Tools Collect and calculate data Role-based Access Controls Human and Machine Interfaces Document Variety Ongoing Cost Consideration Tech Support and Knowledge Transfer 24/7 Up-time Data Sensitivity Controls Document Control Cost Minimization Context Sensitive Help MUST Should Like

27 Interactive Acquisition Network Evaluation Criteria List Signature Document Creation Signature Authentication Signature Workflow API Support SharePoint Plug-in Access Controls Data Security Certifications Document Security Specific Guest OS Support Pricing General Technical Support Languages Supported Electronic Notary Pricing esignature Use of Social Standards i.e. Open Source Mobile Access Payment Integration Product Consulting Regulatory Compliance Signature Options Product Documents Signature Document Editing Application Integration Product Implementation Signature Reporting and Dashboards External Document Repository Integration Product Training Signed Document Storage Microsoft Integration.NET and other Software as a Service JPL Lab-wide data consideration (includes JPL Public and non-public data, Export Controlled Data, Privacy Information)

28 Interactive Acquisition Network Successes so far. Early buy-in (Over 50 customer personnel involved in process) Rolled out in 20 short months, (esign still evolving) Maintained processes that are working Improved customer satisfaction Complies with our requirements Supports CPSR Certification Utilized Enterprise approved systems, tools and architectural standards Share Point 2013, One Note, other MS Office products Demonstrates both Hard and Soft savings

29 Interactive Acquisition Network Successes so far. Enhanced the flexibility, mobility and sustainability of the process Provides greater, more immediate access to data Allows for future expansion Improves document management and business continuity Increases security & data integrity Increases collaboration with customers Over 140 Acquisition employees supported Over 5000 contracts created in system

30 When e-signatures matter to your business Silanis Technology

31 When e-signatures matter to your business Silanis Technology

32 Questions? When e-signatures matter to your business Silanis Technology