Bits and Pieces. By: Lori Bayne

Transcription

1 Bits and Pieces By: Lori Bayne

2 MACC Mobile

3 Gives employees the ability to view six key aspects of Customer Master Inbox Account Inquiry Trouble Tickets Service Order Search Plant Data Schedule Information MACC Mobile

4 MACC Mobile

5 MACC Mobile

6 MACC Mobile

7 MACC Mobile

8 MACC Mobile

9 MACC Mobile

10 MACC Mobile

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12 Map-It

13 Map It

14 Map It

15 Map It

16 TV Everywhere

17 TV Everywhere Watch TV Everywhere ( WTVE ) with Massillon Cable TV MACC has developed a script to accommodate the authentication of the channels. File uploads to Massillon on scheduled basis.

18 Recovery Service

19 Recovery Service MACC Application Recovery Service (MARS)

20 Recovery Service MACC Application Recovery Service (MARS) Back Up service for Customer Master and Accounting Master Databases Back Up Service (BUS) Back Up service for entire server. Contact Tech Support if interested in either plan.

21 Mediation Reports

22 Mediation Reports

23 Mediation Reports

24 Mediation Reports Pre Toll Audit Summary Spreadsheet Replaces RT100, RT194, and RT200 Reports Includes: Processed records during a given month MiscNon Toll Records Company Special Process Records Toll Records Generated

25 Mediation Reports Pre CABS Audit Summary Spreadsheet Replaces RT100, RT194, RT200, and RT500 Report Includes: Processed records during a given month Misc Non CABS records Company Special Processing Records CABS records generated

26 Gadgets Wireless Scanner Wired Scanner Cash Drawer Jogger Batch Payment Scanner Receipt Printer Credit Card Swipe Electronic Signature Pad Document Scanner

27 Accounting Master Inventory Point of Sale Network Inventory Interface Customer Master Network Inventory Interface Posting Payments Wired Scanner

28 Used for Accounting Master Inventory Data Collection Data Import Reconcile Physical Inventory Wireless Scanner

29 Accounting Master Point of Sale Network Inventory Interface with Point of Sale Cash Drawer

30 Customer Master Scan DQ Jogger Organizes Stubs and Checks Batch Scanner Scans Payments Creates an Image File at CDS Global Creates a Batch Endorses Checks Batch can be Imported into Customer Master Jogger & Batch Scanner acc_check_scan_demo.htm

31 Jogger & Batch Scanner Check/Process ebill

32 Receipt Printer Accounting Master Point of Sale Receipts Customer Master Nii POS Receipts Payment Receipts OPOS-Compatible Printer

33 MagTek Card Reader Customer Master Payment Entry One Time Credit Card Payments Miscellaneous Payments using the CDS Global CS Portal Pre-Payments Write Off Payments Security Deposits

34 Contracts Service Order Trouble Ticket Electronic Signature Pad

35 Electronic Signature Pad Trouble Ticket Service Order Contracts

36 Customer Master Electronic Documents Accounting Master AR Invoice Human Resources Payroll POS Transaction Fixed Assets Vendor Document Scanner

37 CM Electronic Documents

38 AM Electronic Documents

39 With Post Office Changes, things to think about: ebill Statements Drop Inserts Bill Messages Estimated Bills

40 ebill

41 ebill

42 ebill

43 Statements

44 Statements

45 Statements

46 Drop Inserts Need to be at MACC by the 20 th of the month for 1 st of the month billings. If you want MACC to print your insert, we need your insert 5 days before you transmit. Remember to complete your drop insert criteria in Customer Master and submit the online bill insert form before you transmit in your billing file.

47 Drop Inserts

48 Drop Inserts

49 Drop Inserts

50 Drop Inserts

51 Drop Inserts

52 Drop Inserts

53 Drop Inserts

54 Bill Messages

55 Bill Messages

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57 Messages & Inserts

58 Messages & Inserts

59 Request Estimated Bill

60 Request Estimated Bill

61 Billing Updates

62 Requesting Supplies

63 Bill Summary Report Bill Summary Report from Customer Master No need to fax them in any more

64 Final Bits & Pieces

65 Remember to contact MACC when you have staff changes Adding and removing CM and AM users in the server, user groups or CM security Updating CPNI form Updating Contact Databases

66 Support for Microsoft SQL ends September 2013 Contact MACC s Tech Support to get your Microsoft SQL upgraded See the March 1 MACC enewsletter: Article from Bill Judson

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68 MBTC 2013 Walk the Red Carpet to Success! Session 1: September 4 6 Session 2: September 9 11