APC Partner Personal Page User Guide

Transcription

1 Partner Personal Page User Guide Provides Key Support for our Partners Members of APC s Channel Partner Program receive access to special web pages, with each staff member entitled to an APC Partner Personal Page. Pages are assigned by individual IDs and passwords and are routinely updated with new product information, training, sales and marketing tools to help partners increase their APC product expertise and sales. To access your Partner Personal Page, go to select Reseller/Partner Log In. Login Today Visit : to access your Partner Personal Page. Need an APC Personal Page? Click to register for a page in the Don t Yet have a Personal Page? section at: to access your Partner Personal Page. Priority Partner Hotline APC Partner Personal Page Dedicated channel.programs@apc.com

2 APC Partner Personal Page Your personalized web page provides access to tools and information to help increase your expertise and improve your sales. You will find current industry news and special product promotions posted here. Bookmark this page and return often, as APC constantly develops new ways to help our partners succeed.

3 Program Benefits To help you grow your revenue and increase your role as your customers' trusted advisor, we reward you for your time and financial investment. We structure our program with multiple levels of certification, and include market leading tools, accredited training, and support. A few of the program benefits afforded to our partners include the following: Online Opportunity Registration Program (ORP) Select, Premier and Elite level partners can take advantage of APC s Opportunity Registration Program with an easy online submission. Designed to protect partners presales investments, the program also rewards partners who detect, qualify, assess and design new solutions with special discounts on approved opportunities. Trade-UPS Upgrade your customer s UPS using the APC Trade-UPS Program. Any UPS, regardless of manufacturer or working condition, can be traded in for credit towards a new APC UPS. APC s popular Trade-UPS Program is now available in a partner-friendly format through credit card or purchase order (P.O.). Partner Opportunity Program (POP) An APC incentive program in which pre-qualified opportunities are reassigned to POP-eligible partner accounts and contacts. The opportunities appear on the partner s Personal Page. Partners can view and update opportunities via their APC Partner Personal Page. Special Promotions and Demo Units APC s comprehensive product line ensures you have an offering for every customer need. Discounted demo prices make it easy for you to try new products and use them to close the sale. You can order demo units at any time from your personal page or by calling APC (1272). From time to time, APC will give you special, limited-time demo prices, rebates and special offers. Information on these special promotions can be found on your personal page. Sales & Marketing As part of our ongoing commitment to support your selling efforts, APC keeps your partner page updated with training, education and selling materials. Sales Tools: Fuel your profits with APC s Sales Tools. APC s Web-based Sales Tools are designed to help you uncover and qualify opportunities, guide you through the sales process, and help close your sale. Access Online Pricing, APC Design Portal, Visio Stencils, and much more. You now have access to the same tools that our sales team uses! Everything can be easily found on your Partner Page in the Sales & Marketing tab. Click Sales Tools Portal to find up-to-date sales functions available to you. Marketing Tools: Partner Online Marketing Center We are committed to providing our partners with quality, high impact, and proven sales and marketing tools to help you grow your business. APC has been in the marketing vanguard for years--unlike other companies we've measured what works and what doesn't. Now we enable our channel partners to leverage our collective marketing experience. We have direct mail/ demand generating templates available online. Co-branded promotional items, flyers, list purchase options--all the resources our internal marketing department uses are now available for you as well APC Image Library Download high resolution images and logos for print use and low resolution images for use in PowerPoint presentations or on the web. Visit the Image Library found within APC Media in the APC Sales & Marketing section of your Partner Personal Page. These images can be used in print media, such as ads, promotional material, and catalogs. Online Literature Order Form Speed up the process and order literature online via your personal page. Your request is sent directly to our fulfillment team who will expedite your order within a few business days. Application Solutions APC has pulled together key information on the latest IT and facilities application trends. Web pages filled with resources, including white papers, application notes, presentations and recent articles, product offerings and design/build information, explore specific IT challenges to help you find solutions for your customers. Available topics on the Application Portal include: High Density VoIP Server Consolidation Storage Servers Diagnostics and Medical Imaging Computer Rooms and Data Centers Military/Ruggedized Wiring Closets Wireless LANs (Wi-Fi) Branch Offices

4 Products & Pricing Keep up to date with the latest announcements on new products, pricing changes, and product phase-outs. Our new releases and discontinuations are listed here, along with any changes in fulfillment policies. Online Pricing Tool Your APC pricing is at your fingertips. Search by product family or partner number to get the latest pricing for your APC solutions. Product Announcements Each month we update our product announcement section on new releases as well as discontinuations. Be sure to check here often. Order Tracking Partners that have a direct account with APC can track their order status online. Work with your APC fulfillment coordinator for access to this tool. Design & Configuration With a few clicks of your mouse, find a tailor-made solution to virtually any customer need in just seconds. Our new selectors instantly analyze customer requirements and recommend the optimal device or system for each specific situation. APC Design Portal Let APC s Design Portal help you configure one or more systems for immediate data center deployment. On-demand, scalable and manageable, InfraStruXure Designer s pre-engineered solutions accommodate existing or new equipment for high-availability data centers. Or use APC s Accessories Configurator to order additional parts for existing data centers or wiring closets. Web-based Selectors Using our Web-based selectors, you can quickly and accurately spec APC solutions for any application. Simply plug in the type of equipment and obtain the appropriate availability solution. Our Web-based tools include selection guidance on UPS, InfraStruXure, UPS Batteries & Upgrades, Surge Protection, Rack Power Distribution, Rack Configuration, Mobile Computing, Services, Cables. APC Data Center Science Center The Data Center Science Center is a team of engineers and analysts tasked with researching data center issues and developing design and learning tools that assist data center professionals in managing their data centers. Outputs of the team include white papers on power, cooling, and management topics related to planning and designing data centers, webcasts and podcasts, specification books for designing and building standardized data centers, and automated APC TradeOff Tools. Make sure to check out our most recently released sales tools! Training & Education Partner Training Portal Training is organized by certifications, environments, disciplines and delivery types. The partner training portal easily identifies the requirements of each individual certification including your completion status of each course. Education is delivered in convenient self-paced formats such as on-demand presentations, white papers, pod casts and videos. Live webinars and hands-on instructor-led training (ILT) are available as part of the technical curriculum within each of the environment-based paths. The training is delivered by our team of professional trainers, subject matter experts and system engineers.

5 Support Whether you need a hand with technical support, if you need to check your Program status, regardless of what you are looking for, we are here for you. Search the Knowledge Base Answers to your questions are at your fingertips. Search by product family or key word search to get the latest information for your APC solutions. Field Sales Contact List Your local APC team is available to support you. This document is organized by APC region and provides contact information for your APC support team. What s New This dynamic section is updated daily with the latest promotions, product announcements, organization announcement, and more. Be sure to check back often and we are continually posting notices to help support your APC business. My Account Maintain your contact information including changing your partner personal page password. Your company profile is also available in this section. Your profile should be reviewed on a regular basis to ensure APC has your latest information. The more we know about you; the more we can customize our communication to you. KeyLinks No matter where you navigate on your APC partner personal page, the most popular links will also be available to you.