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1 Elgin roadworks.org SWHAUC SWHAUC
2 This morning Quick roadworks.org update Traffic Management App Demo Signage App Demo Added Value Comms App Demo News Questions SWHAUC
3 roadworks.org 3 Products Reduce costs Traffic Management App Transform the efficiency of traffic management planning and TTROs Comms Management App Improve the communication of roadworks and service disruptions Improve stakeholder engagement Drive operational performance roadworks.org map Embed works coordination and survey quality mapping at the heard of streetworks operations SWHAUC
4 roadworks.org Apps roadworks.org website National map of current and planned roadworks, comprehensive and authoritative. #1 hit for a Google search on roadworks used by 170 LAs Traffic Management App Publish road closures, diversion routes, etc on roadworks.org used by 52 LAs Significant cost savings through seamless generation of TTROs and other process efficiencies Signage App Produce temporary traffic control diagrams and event management schemes for highway authority approval used by several large utilities. Being trialled across SE of England. Significant direct cost savings (reduce reliance on external preparation of plans). Comms Management App Content management system to enhance the statutory noticing information displayed on roadworks.org used by several utilities and LAs Improve public self-service, reduce call centre workload SWHAUC
5 A NATIONAL ROADWORKS DATABASE SWHAUC
6 roadworks.org update Coverage 169 of 178 local highway authorities Transport for London Transport for Greater Manchester Highways Agency Traffic Wales Traffic Scotland Utilities direct (Network Rail, Wales & West, Northern Powergrid, National Grid Gas) SWHAUC
7 ROADWORKS.ORG SWHAUC
8 roadworks.org website Informing the public & enabling cross boundary coordination Smart phone compatible with free to view data (winter gritting routes, variable message signs etc.) roadworks.org map embedded into >50 websites including media outlets Syndication of information to local media (Island Echo, etc) and sat nav providers (Google, etc) SWHAUC
9 Growth in enquiries SWHAUC
10 Growing footprint 25% on mobile platforms 702,000 individual visitors 25% search planned works SWHAUC
11 Embedded in websites SWHAUC
12 Achieved by embedding... SWHAUC
13 Achieved by embedding... SWHAUC
14 roadworks.org Update Design improvements Better pop-ups Making sense of lots of data UTMC integration Jam cams VMS Car park availability Incidents HE NTIS feed Cloud Amber Siemens INRIX SWHAUC
15 roadworks.org Update DCLG trial Public consultations for permanent TROs Travel Portal Localised landing page for roadworks.org Route-based view of traffic disruptions SWHAUC
16 roadworks.org Pro Operational view of roadworks.org User self-registration Username/password access MasterMap Operational data layers Advanced search tools Works footprint geometry Data upload self-service Historic roadworks / TM data Buried assets enquiries SWHAUC
17 Embedded via API in applications & services SWHAUC
18 Value propositions to you. Reduce costs Drive operational performance Improve stakeholder engagement SWHAUC
19 TRAFFIC MANAGEMENT (WITH) SIGNAGE APP SWHAUC
20 The next challenge: traffic disruptions SWHAUC
21 20 th Century solution Not all roads have these but many drivers have these and yet we still have this SWHAUC
22 Traffic Management App Enables officers to plan and publish road closures and other disruptions with a few clicks of the mouse Instantly inform the public via the web and sat-nav devices, influencing real driver behaviour Coordination and workflow efficiency. Time saving reported at > 9 hours per TTRO (Ringway / Hertfordshire CC) SWHAUC
23 Traffic Management Roughly 50% of Utility works require some form of traffic management Increasingly Permit Scheme authorities require a TM plan for all activities External providers charge at least 100 per plan even for simple ones Inefficient processes for Permits and TTROs result in delays and FPNs SWHAUC
24 Traffic Management Internal works promoters can produce simple, effective traffic management plans in-house at a fraction of the cost Permit/Notices and TTRO applications can be streamlined with minimal handoffs and digital submission between works promoters (SU s too) and the street works team Eliminate the cost of outsourcing plans for 80% of works (Utility B s estimate) Submit to Highway Authority SWHAUC
25 Signage App Easy to use tool to create basic signage and traffic control plans Cuts out external costs, inefficient paper based processes and the errors that often arise from multiple hand-offs Simple Google Maps interface combined with Ordnance Survey detail OS Mastermap Google Streetview SWHAUC
26 Improving the workflow Signage App for Utilities Joining up the TTRO application process Utility Highway Authority Road users roadworks.org TTRO application Create TM Plan Check Publish via roadworks.org Google Maps TTRO granted Sat navs Local media websites SWHAUC
27 Process of App for a Works Promoter Step 1: - Identify the works location (plot new or associate with EToN) - Coordinate and check for clashes with roadworks.org map layers SWHAUC
28 Process of App for a Works Promoter -The Signage App also includes OS MasterMap for address point detail planning (seamless Zoom from Google Maps to OS MasterMap) SWHAUC
29 Process of App for a Works Promoter Step 2: - Plot the traffic management disruptions (road closure and diversion). - Add the relevant Chapter 8 signs, use the measuring tools and refer to the in line help (Red Book & Pink Book). SWHAUC
30 Process of App for a Works Promoter Step 3: - Submit Plan to Highway Authority or other internal/interested parties. - Automatically picks up Highway Authority/ addresses (submit to trial set up) - Create template driven documents and s (save & view) SWHAUC
31 Process of App for a Works Promoter Step 3: Example of a template driven document Signage Plan SWHAUC
32 Process of App for a Works Promoter Search & Edit: View all saved plans in the Search & Edit view, edit and copy plans Review Plan Submissions (dashboard) - check the status of a plan or TTRO application Comment functionality have a dialogue with the Highway Authority (or other interested parties over feedback etc) SWHAUC
33 Process of App for Highway Authority Plan Submissions: If the Traffic Management Plan (and or TTRO) is submitted to a Highway Authority, they also have a Plan Submissions dashboard and can review the plan accepting, rejecting and giving comments. Plans can be grants, accepted, pending or rejected, improving communication between Utilities and Highway Authorities, ensuring the applications reach the right people every time! SWHAUC
34 Process of App for Highway Authority Accept or reject and view the audit log of changes. Highway Authority can very quickly publish the information (not including the signs) SWHAUC
35 How can we make Streetworks information more friendly to the public? ADDING VALUE COMMUNICATIONS MANAGEMENT APP SWHAUC
36 Stakeholder Engagement Comms Management App Embed customised map on your website In your area (see WWU example). Toggle view own works or all works Content management system for your roadworks: replace engineering speak EToN information with plain English Customise the message for each category of work (Repex, connections, etc) Publish emergency works and service outages with real-time updates, show which households are affected Link to comms collateral such as residents letters & videos. send updates via Twitter and Facebook. Generate QR codes SWHAUC
37 Keeping customers informed 3 month trial Circa 2000 QR code hits over 285 jobs Customer satisfaction increased, challenging to link directly to trial 3 month trial - 50% North London Gas Mains Replacement works Displaying QR code signs to encourage customers to scan for info 37
38 2014/15 12 months Utility Enquiries National Grid Gas 462,715 SGN 251,893 Western Power Distribution 284,706 UK Power Networks 207,046 Wales & West 128,042 SWHAUC
39 SW Enquiries on roadworks.org SWHAUC
40 Other developments EToN App Integration of roadworks.org Google Map + MasterMap Migration to AWS + improved menu Late 2015 Integration with Symology 2-way interface to synchronise TM data across both systems Feb 2016 Integration with INRIX INRIX live incidents on roadworks.org public view INRIX live traffic on roadworks.org Apps and Pro Late November! Sat Navs Ongoing discussion with Google and TomTom Events RideLondon Tour de France SWHAUC
41 QUESTIONS SWHAUC
42 Further information Further information: Rachael Walsh (office) SWHAUC
43 Product development Product development Why Agile? Continuous development Releasing new features & testing 2-week release cycle Communication of releases Improvements in the pipeline Comprehensive test coverage Automated testing Commitment to continuous improvement SWHAUC
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