Next Generation IT Strategy: Approaching the Digital Enterprise. Elmar Hassler, Business Transformation Service, SAP Österreich GmbH

Transcription

1 Next Generation IT Strategy: Approaching the Digital Enterprise Elmar Hassler, Business Transformation Service, SAP Österreich GmbH , Linz

2 SAP S/4HANA reimagines businesses for the digital economy The entire value chain is digitized, including the digital core that serves as the foundation for business innovation and optimization. The digital enterprise interconnects all aspects of the value chain to drive and anticipate business outcomes in real time. Enterprises across industries can lead the digital transformation by completely reimagining business models, business processes, and work.

3 Typical questions in the digital innovation race How can we re-invent our business?? How can we make our processes more transparent? How can we leverage our existing customer base? How can we reduce our time to market/value? What workforce qualifications are required in digital business? How do we know in-time what our customers need? 3

4 DIGITIZATION USE CASE Innovation AND Transformation Digital Business: a business where value creation is significantly based on digital technologies Innovation Process of re-imagining a new business model, a digitized product, business process or work Outcome of an innovation process (THINK) is non-tangible, e. g. an idea or a concept Transformation Process of implementing a new business model, digitized product, business process or work resp. transforming from as-is to envisioned future state Outcome of a transformation process (ACT) is tangible, e. g. a new enterprise architecture or a system landscape Innovation and Transformation are both required to generate value

5 Business- AND technology-driven innovation & transformation Business Information Technology Transformation (Exploit) Main goal is to support companies to run better by optimally transforming their business How do I transform my company to fit the strategy and vision? How to I extract the sustainable value from my business innovations Business Transformation Focus: maximize value of business transformation Approach: value-based and business transformation methods Business-driven How do I integrate the technology innovations into my existing landscapes to exploit all promised savings and flexibility? IT Transformation Focus: optimize IT transformation Approach: best practices to plan, build, run IT solutions Make-to-order development, IT governance Innovation (Explore) Main goal is to support companies to innovate better by exploring opportunities and build innovation capabilities How do I innovate my business model, processes/work? How do I create ideas that set me apart from the competition and how do I bring them to life? Business Innovation Focus: business idea generation / business opportunity exploration, business model Innovation, business process and work innovation, innovation management Approach: innovation advisory, innovation collaboration, service innovation, innovation trainings Technology-driven How do I keep up with the latest IT innovations, know the future and derive value for my business? IT Innovation Focus: modernize IT, scout future developments, accelerate adoption of innovative software and hardware solutions Approach: Scout technology and use cases for IT innovations (Big data, Cloud, Mobility, Social; architecture + Design Thinking) 5

6 BTS Approach We turn Ideas into Business Value TRANSFORM Business Model Innovation & Design Digital Enterprise Architecture & Roadmap Design Business Value Assessment & Design Business Model Implementation Business Transformation Management Value Governance & Dashboards Digital Dream Zone Digital Strategy Value Proposition 6

7 BTS Positioning Between strategy consulting and solution consulting Business Strategy Business Innovation Digital Business Transformation Strategy Consulting Idea Generation Business Model Innovation Innovation Management SAP Innovation Mgmt. Solution Training & Enablement Benchmarking & Health Check Industry-specific Value Proposition Target Enterprise Architecture Transformation Roadmap Risk Management Transformation Program Management Cost Control & Risk Mitigation Value Realization Change Management Solution Consulting Run Services End-to-End Value Management 7

8 BTS Digital Portfolio We help customers business transition into the digital world Re-imagine Design Transform Business Innovation Digital Dream Zone Business Model Design Business Model Implementation New Digital Business Model Digitalized Business Processes New Work Environment Digital Strategy Digital Architecture Digital Strategy Enterprise Architecture & Roadmap Business Transformation Target Enterprise Architecture Innovation Roadmap Business Transformation Program Value Generation Value Proposition Value Design Value Governance Value Proposition Business Case 4 Panel Governance Dashboards 8

9 Design Thinking Portfolio Example Business Inovation Design thinking is a human-centered How to hit the sweet spot of innovation? approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success. Tim Brown, President and CEO of IDEO

10 Design Thinking Portfolio Example Business Innovation Problem Space Solution Space Understand user needs Understand the challenge 360 Research Ideation Validation Scoping Synthesis Prototyping Design, refine and validate the solution Implementation With Design Thinking we can help and even teach you to unleash the power of people s creativity, to understand people s needs and to design the right solution for them.

11 IT Strategy Discovery Portfolio Example Digital Architecture Effectiveness Efficiency Doing the right things IT Strategy Doing things right Business orientation Establish and/or increase Business and IT alignment Business value Enable business process innovation and efficiency IT Governance IT Architecture IT Processes & Functions IT Organization & Workforce IT Capability Framework IT cost excellence Reduce the customer IT cost base IT service excellence Improve service and create new capabilities

12 IT Strategy Discovery Engagement & Outcome Pre-Workshop Workshops Outcome Research Identify Plan Online Survey for Business and IT (Web based) Customer strategy and existing processes Customer information provided Determine workshop content Schedule workshops with key stakeholders in business & IT Finishing agenda and final participation from both sides SAP internal alignment/ securing resources Prepare workshops and select workshops for the first day IT Strategy IT Governance IT Architecture IT Processes & Functions IT Organization & Workforce Onsite discovery workshops for selected topics out of: Assessment or design of Vision, Mission & Goals Assessment or design of IT / CCoE Strategy Assessment or design of Governance model (decision making boards) Service Catalogue including role model and RACI Business & IT Alignment; Demand & Change Management IT KPI, steering and metrics IT Operating Model IT Service Model IT Standards SAP CCoE Functional Model Project and Portfolio Management, Project and Program Management Maturity assessment Recommendations for improvement Customer specific roadmap and next steps Final Report Management presentation

13 Typical questions in the digital innovation race How can we re-invent our business?? How can we make our processes more transparent? How can we leverage our existing customer base? How can we reduce our time to market/value? What workforce qualifications are required in digital business? How do we know in-time what our customers need? 13

14 Our answers to your questions Business Model Innovation Digital Business Modeling! Re-imagine processes Re-define innovation KPIs Co-innovate, collaborate Analyze existing data Innovation Management Framework Lean Start-up project mgmt. Design Thinking Business Modeling Consider the people side of digitization (OCM) Omni-channel Leverage hyper-connectivity, cloud computing 14

15 Vielen Dank! Elmar Hassler Business Transformation Services SAP Österreich GmbH Lassallestraße 7b 1021 Wien Austria M

16 Disclaimer Die in diesem Dokument enthaltenen Informationen können ohne vorherige Ankündigung geändert werden. Dieses Dokument wird ohne jede Gewährleistung seitens SAP bezüglich der Richtigkeit, Vollständigkeit und Nutzung der enthaltenen Information und Angaben zur Verfügung gestellt. Es dient ausschließlich Informationszwecken. SAP übernimmt keine Haftung für Fehler in dem oder für die Vollständigkeit des Dokumentes, insbesondere nicht für die darin enthaltenen Informationen, Grafiken, Links oder andere Angaben und Inhalte. SAP übernimmt keine Haftung für Schäden, weder ausdrücklich noch stillschweigend, die sich aus dem Gebrauch des Dokumentes ergeben können, insbesondere nicht für die Marktgängigkeit und der Eignung für einen bestimmten Zweck sowie für die Gewährleistung der Nichtverletzung geltenden Rechts, es sei denn, dass Schäden durch Vorsatz oder grobe Fahrlässigkeit seitens SAP verursacht wurden. Hiervon umfasst sind insbesondere direkte, besondere, indirekte Schäden sowie Begleit- und Folgeschäden SAP SE or an SAP affiliate company. All rights reserved. 16