HUMAN RESOURCE MANAGEMENT HRM 261 LECTURER: MR. YUSOP KHAN B.A (HONS) UM, M.EDLD, W.MICH.USA

Transcription

1 HUMAN RESOURCE MANAGEMENT HRM 261 LECTURER: MR. YUSOP KHAN B.A (HONS) UM, M.EDLD, W.MICH.USA

2 Course Description This course is designed to provide the students an overview to the human resource management with particular emphasis on supervision of employees and traditional functions such as recruitment, training, performance appraisal and payment system, working hours, benefits and rewards, dealing with employee problems, termination of service, improving productivity and industrial relations. It is also designed to help foodservice students understand and work with human resource issues themselves. Course Competencies Upon successful completion of this course, the students should be able to : Know the importance of human resource management Give an overview of the growth of the human resources functions Describe hoe the human resources function is typically structured in an organization Outline the most importance labor legislation Describe the steps in the recruitment process Define the concept of training Outline the systematic approach to training Discuss the benefits of training Outline the types of wage system commonly used Outline the provisions of the Employment Act on working hours Explain why the employers offer benefits to employees Know the right way to deal with the employees problems Describe the concepts in termination of service Explain the importance of productivity improvement Explain the concept of industrial relations Student Responsibilities 1. Come on time to class. Fifteen minutes late will be considered absent. 2. Students are expected to read the respective chapter for the subject before come to the class. 3. All assignments and semester projects must be sent on time. 4. Students have to inform the instructor if they can not come to the exams or quizzes, the instructor will make arrangement if they have proves or valid reason for not to come.

3 CLASS SCHEDULE Dates Topics Module Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12 Week 13 Course Overview Introduction to Human Resource Management Human Resource Planning Recruitment and Selection Training & Performance Appraisal Test Working Hours Benefits and Rewards Dealing with Employee Problems Termination of Service Improving Productivity Industrial Relations Test 2 / Examination

4 EVALUATION SYSTEM ATTENDANCE 5% TEST 1 10% TEST 2 20% ASSIGNMENT 15% FINAL EXAM 50% TOTAL 100% CONSULTATION: MONDAY : 2.00 P.M 4.00 P.M

5 BIL TOPICS LEARNING OUTCOME5 1. Introduction To Human Resource 1. To appreciate the development and various Management strands their have contribute to it. 2. Planning Human Resources 2. Consider the importance of manpower planning for organizations. 3. Asses the significance of human resource planning on an alternative to manpower planning. 3. Recruitment And Selection 1. Appreciate the importance of good planning in recruitment and various preparatory stages that should be considered. 2. Appreciate the need for clear, accurate and unambiguous and person specifications. 3. Identify the criteria upon which selection be based. 4. Training And Performance Appraisal 1. Understand the need for and the stages of developing a systematic approach to training based on the need for a clear identification of needs. 2. Appreciate the significance reason for the introduction and use of job evaluation schemes by the employees. 5. Working Hours 1. To understand and examine the various method an employee can use to organize the working hours in his/her enterprise 6. Benefits And Rewards 1. Explore the way in which rewards systems can be seen as part of a wider human recourse management strategy 7. Dealing With Employee Problems 1. To understand the manager s role in the career management process 2. To develop techniques for building two-way communications in organizations. 3. To understand how to discipline employees. 8. Termination Of Service 1. Wrongful discharge and its importance. 2. Ways to dismiss an employee. 3. Dismiss procedures. 9. Improving Productivity 1. Importance of productivity improvement. 2. To understand the concept of QCC. 3. Method of getting feedback from employees. 10. Industrial Relations 1. To understand the concept of industrial relations. 2. To understand the nature of Malaysian labor laws. 3. To understand the importance of unions.

6 BIL ASSIGNMENT TOPICS 1. What is meant by the term Human Resource Management? 2. Briefly describe the role of the Ministry of Human Resource? Describe the function of the following ; 1. The Employment Act of The Employees Provident Fund. 3. The Employees Social Security ACT. 4. The Occupational Safety and Health Act. 3. What is the purpose of Job Analysis and why is it carried out? Prepare job description and specification for 5 important positions in the fine dining restaurant. 4. What are the main advantages of having Performance Appraisal? Prepare the Appraisal system for 3 positions in the kitchen management. 5. What is the different between a benefit and a reward? Why do employers offer benefits to employees? Which groups of employees are entitled to benefits by virtue of the employment Act? What are those benefits? 6. As the HRM department in the multinational Food industry, identify the workers grievances. What are the steps to be taken to solve workers grievances at the work place? LEARNING OUTCOMES 1. Understand the scope, nature of Human Resource Management. 2. To understand the role of the government role through the ministry of Human Resource Management. To comprehend and know the functions of the importance labor legislation in this country. 1. To understand the nature and the important of Human Resource planning. 2. Understand the nature of job analysis. 3. To identify recruitment process. Understand the nature of performance appraisal and compare and contrast it with job evaluation. 1. Understand the nature of employee s benefits and appreciate their role in attracting and retaining competent people. 2. Identify the principle of fringe benefits. 1. To understand the concepts of reassignment, retirement and retrenchment. 2. Procedures of appropriate dismissed to be used in case of misconduct. Distinguish between resignation, retrenchment, redundancy and retirement.

7 7. Why is training necessary? Explain the different between training, education and development. What steps should be taken to organize a training program. Understand the nature and importance of training and development and identify the various inputs that should go into any such program. References 1. Any applicable dictionaries 2. Human Resource Management, 8 th edition (2000), DBP, Prentice-Hall Int. by Gary Dessier 3. Human Resource Management, 7 th edition (1999), Prentice-Hall Int. by Maimunah Aminuddin 4. An A Z of Malaysia Employment Law (1999), McGraww-Hill. By Maimunah Aminuddin 5. Pengurusan Personel dan Perancangan Guna Tenaga (1997), DPB, Kuala Lumpur. By Rozhan Othman 6. Sumber Manusia dalam Organisasi Pembangunan dan Latihan (1994), DPB, Kuala Lumpur. By Kenneth N. Wexley & Gary P. Latham (translate by hafilah Zainal Abidin et.al) 7. Malaysian Industrial Relations (1990), McGraw-Hill. By Maimunah Aminuddin 8. A Practical Guide to the Employment Act and the Labor Laws of Malaysia (1990), Leeds, Kuala Lumpur. By Francis Row 9. Law and Practice of Social Security (SOSO) in Malaysia (1998), ILBS, Kuala Lumpur. By Francis Row 10. How to Measure Human Resource management (1987), McGraw-Hill, New York. by Jac Fitz-enz 11. Law for Malaysian Managers (1987), Pelanduk, Kuala Lumpur. By Vijandran, D.P.