Internal Audit Conference. South Australia. Building a resilient profession to drive resilient organisations

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1 Building a resilient profession to drive resilient organisations South Australia Internal Audit Conference October 2017 Adelaide Convention Centre

2 Program overview IIA-Australia is delighted to invite you and your team to attend the 2017 South Australia Internal Audit Conference. This event brings together experienced speakers who will offer insights and expert guidance, providing delegates with an industry-based forum to exchange knowledge on the critical issues impacting upon the profession. Focusing on the theme of Building a resilient profession to drive resilient organisations, this year s program will address some of the key risk challenges facing organisations today as they face the day-to-day challenges of business disruption. Key issues that will be covered include, cyber risk, hazard management, Business Continuity Management, project and contract management, agile auditing, building resilience in the internal audit function and stress management. The program features a variety of strategic and technical sessions, along with an interactive discussion forum, as well as post conference workshops to discuss the vital elements in greater depth. Speakers will provide insights on audit and risk issues arising from the disruptive business landscape, as well as explore approaches for the internal audit function to be resilient to change in order to continue to deliver value to their organisations. Mark Harrison PMIIA CIA CRMA President IIA-Australia Benefit from gaining insights from speakers with local knowledge and technical experts from around the country. Importantly, take advantage of the networking and knowledge sharing opportunities available at the conference. We encourage you and your team to attend the South Australia Internal Audit Conference to gain knowledge and ideas on building a resilient profession to assist your organisations to be more resilient in today s challenging business environment. We look forward to the opportunity of seeing you in Adelaide. Lunch Sponsor Tim Muhlhausler MIIA(Aust) South Australia Chapter Chair IIA-Australia SUPPORTER The Partners and Supporters Program supports IIA-Australia s strategy to increase the influence and recognition of the internal audit profession. Our supporter:

3 Day 1 Thursday, 26 October 2017 Conference Program 8.30am 8.50am 8.50am 9.00am Registration and arrival refreshments Opening and welcome address 9.00am 9.40am Session am 10.30am Session 2 South Australia Energy Plan Building a resilient future In the wake of the South Australia energy crisis this session will explore the future plans for building energy resilience and sustainability in the state. Key points of discussion will include: Overview of the South Australia energy crisis How did we get there and lessons learned Managing energy risk - Understanding the role of government, business and the community in ensuring energy resilience Plans for the future The South Australia Energy Plan, policies and projects Sam Crafter, Executive Director - Energy Plan Implementation, Department of Premier and Cabinet Project and contract management Dotting the I s and crossing the T s This session will explore the challenges of managing risks over projects involving multiple stakeholders and providers. Critical points to be covered include: Identifying and addressing risks to ensure successful project delivery Establishing where internal audit sits in the big picture Reviewing and auditing the investment decision process Getting due diligence right Reviewing governance and control arrangements of third party service providers / contractors Establishing a robust project governance framework Effective gateways and controls Developing meaningful metrics to give comfort the project group is delivering on its desired outcomes, budget and timelines Joseph Glatter, Head of Contract Management, Department of Planning, Transport and Infrastructure 10.30am 11.00am Morning tea and networking break 11.00am 11.50am Session am 12.40pm Session 4 Understanding cyber risk and building cyber resilience Cyber security is probably the most discussed risk in organisations today. This session will explore some of the emerging trends in cyber risk and outline some key strategies to build organisational resilience against this ongoing risk. Key areas of focus will include: Overview of the emerging trends in cyber security Identifying your organisational cyber boundary and the potential areas at threat Understanding what should be in your audit plan to assist your organisation to mitigate cyber threats Defining the critical role of internal audit and who is ultimately responsible for cyber security Building better cyber governance and reporting across the organisation to maintain resilience Jason Foster, Senior Manager, Advisory, BDO Alex Nehmy, Manager, Cyber Security, SA Power Networks 12.40pm 1.30pm Hazard management audits This session will explore the widening risk exposure being driven from WHS compliance. Key points to be addressed include: Understanding the WHS responsibility reach From the frontline to the Boardroom Assessing the organisational WHS compliance culture Practicalities of undertaking a WHS audit Defining the definitions - Understanding and determining what is reasonably practical in the eyes of the regulators Measuring and reporting WHS compliance verification The role of internal audit in taking steps to address WHS shortfalls Wayne Wilson, Business Development Manager, Adelaide OHS Consultants Darryl Whicker, Program Leader Internal Audit and Risk, City of West Torrens Networking lunch

4 1.30pm 2.20pm Session 5 Planning for the best when facing the worst Business Continuity Management (BCM) This session will provide an overview of the essential elements organisations should be undertaking to ensure that their BCM processes are in order for when disaster strikes. Key issues to be addressed include: What does a wholistic BCM program look like? Strategic risk thinking Assessing the threats that can stop your business operations Finding the operational continuity gaps in your organisations Integrating BCM throughout the business and getting engagement across the business Compliance aspects of BCM including relevant standards Craig Goldberg, Director, Business Olympian Group 2.20pm 3.00pm Session pm 3.30pm 3.30pm 4.20pm Auditing on the Run Developing agility and resilience in the audit function As organisations strive to stay ahead in a competitive market place, a greater emphasis is being placed on utilising agile methodologies. How does this relate to the internal audit function and how do you balance the need for structure vs flexibility in the audit cycle? In this session, participants will explore how to: Review agile methodologies and understand how these might apply in the auditing context Develop simple yet effective ways to introduce agility into the audit cycle From planning and execution through to communication and reporting Learn how to build a sustainable platform for maintaining agile practices, thus ensuring you keep pace with the business as risks and circumstances change Ganesh Jonnalagadda, Manager - Transformation Confidence, PwC Robert Fantin AMIIA, Senior Internal Auditor - Technology Risk, Internal Audit, Group Assurance, Bendigo & Adelaide Bank Limited Afternoon tea and networking break Session 7 (Discussion session) State of the profession Leading the evolution of internal audit This session will provide an opportunity to reflect on the current state of the internal audit profession, its future expectations and discuss what changes and directions the profession needs to make to continue to deliver value to its stakeholders. Key points to be discussed include: Internal audit today Its position within organisations, its expectations and the value-add it is bringing to the table Changing stakeholder expectations Is internal audit keeping up in today s fast-paced operating environment? Understanding the changing skills set required to future proof the profession Resourcing of the internal audit function Attraction and retention of internal audit staff The evolution of internal audit What needs to change to ensure continued relevance? This discussion session will be led by the President of IIA-Australia, who will provide a short presentation on the state of the profession which will be followed by facilitated table discussions. Mark Harrison PMIIA CIA CRMA, President, IIA-Australia & Managing Director, Protiviti 4.20pm 5.10pm Session pm 5.15pm Stress management - Finding more to life than work In today s connected world it seems like we are on call 24/7, needing to respond instantly and are expected to do more with less. This engaging, interactive and highly liberating session will delve into evidenced-based, scientifically proven tools that give you better health, reduced stress, increased optimism and energy for a healthier work/life balance. In this session, Steph Noon, Positive Psychology Coach and Wellbeing specialist from Wundertraining, will explain what s happening in your brain when it s stressed, why it behaves like it is and empower you to tame it. Understanding the mindsets that make the biggest difference to your work success, health, happiness and life Practical strategies to leave the work at work How to make the head/heart switch when you get home Experiencing mindfulness and being present in the moment Understanding its importance and how to begin Reflecting on your relationship with stress and hearing new perspectives that liberate you from it Steph Noon, Positive Psychology Coach and Wellbeing Specialist, Wundertraining Close of Conference

5 Day 2 Friday, 27 October 2017 Optional Workshops 8.15am 8.30am 8.30am 12.30pm Workshop 1 Registration and arrival refreshments Stress testing and auditing your BCM plans Putting you through your paces With an increasing spate of severe weather incidents of recent times, it is essential that organisations invest time and resources to exercise their BCM plans and procedures. This workshop will immerse you in a mock crisis simulation to help you understand the plans that your organisations have in place. Although you may have read and audited plans, it is only through experience that you can truly understand what is important in preparing for the worst. Learning outcomes Understand the building blocks of creating dynamic business continuity management plans How to practically test your plan in a simulated or live environment What is feels like to be immersed in a crisis situation Presenter: Craig Goldberg, Director, Business Olympian Group Craig is a Director of Business Olympian Group where he focuses on moving the business continuity and resilience industry forward into a world of true innovation. In his previous role as the Lead Partner for Business Continuity & Resilience at Deloitte Australia, Craig developed a team and style which enabled a number of world first innovations - embedding of data analytics into the business continuity lifecycle and the development of Bamboo (a world first smartphone app for business continuity), for which he won the Deloitte Innovator of the Year Craig is passionate about BCM and gets into the detail of the work and the client s specific needs and has worked in a number of industries and with small, medium, large and global clients. Key topics covered Contemporary methodologies in business continuity management Practical tools and templates Setting up simulations and live tests to take your plan through its paces How best to audit plans in a practical hands on manner 12.30pm 1.00pm 1.00pm 5.00pm Workshop 2 Lunch for those attending both workshops Leveraging data analytics to improve decision-making Data analytics delivers a comprehensive method for extracting vital information that can enhance organisational performance. Internal auditors can make use of these tools in a powerful way, enabling intelligence to be gathered smartly and efficiently. Learning outcomes Understand the best use of data analytics Identify techniques to implement Discover which tools will work for you Apply lessons from case studies, examples and scenarios Develop knowledge of future trends and technologies Key areas to be covered Data analytics and continuous auditing How to use data analytics to maximum effect Process and application Examples of data mining to extract valuable information Sampling and efficiencies in audit Should the second line have ownership of data analytics? Presenter: Francois van der Walt, Senior Consumer Insights Analyst, rubin8 Francois is a recognised authority on Computer Assisted Audit Tools and Techniques, Statistical Data Analysis and Reporting for Businesses. He is a regular conference speaker with wide experience conducting facilitated sessions for groups. He brings a wealth of experience, gained on three different continents, to every training seminar he conducts. During his thirteen years with EY (South Africa) he was National Director of a new service line (Data Engineering Services). Data Engineering Services was later introduced world-wide when he became the head of an international team of professionals focusing on Continuous Audit as part of EY s Audit Innovation Project in the USA. Francois lectures in Business Statistics and IT fundamentals at a private Brisbane College. He also teaches the IIA-Australia CAATTs course. Discussion and analysis Eliminating duplication Implementation, review and future steps

6 How to register Online Registration Register online at and follow the prompts. Each delegate must complete a separate online registration form. Please note this is a secure website. South Australia Internal Audit Conference 2017 Registration Fees Early Bird Register before 09/10/2017 Early Bird Member $690 Early Bird Non-Member $825 Standard Register after 09/10/2017 Standard Member $755 Standard Non-Member $890 Registration forms Alternatively registration forms can be returned by fax , conferences@iia.org.au or mailed to: PO Box A2311, Sydney South, NSW 1235, Australia. IIA-Australia members must be financial at the time of registration to be eligible for the member rate. Please complete and return the registration form along with full payment. Each delegate must complete a separate registration form. Conference fees All fees are quoted in Australian Dollars and are inclusive of the 10% compulsory goods and services tax (GST). Workshops Register anytime Attend one Workshop - Member $370 Attend one Workshop - Non-Member $470 Attend both Workshops - Member $640 Attend both Workshops - Non-Member $840 * Groups - 3 or more people from the same organisation booking at the same time receive a 10% discount ** IC2017 Discount For those who attended the 2017 International Conference a $100 discount applies on the Conference Early Bird and Standard Rate (does not apply to workshops). Quote promotional code: IC2017SA (not transferable to another person) Schedule and General Changes IIA-Australia endeavours to ensure that accurate information is contained in this brochure at time of printing, however program content, speakers and information within this brochure are subject to change without notice. At times it might be necessary to cancel or reschedule a conference after receipt of the confirmation letter. IIA-Australia will provide advance notice of such changes, and in doing so will not be responsible for penalties related to the cancelling or rescheduling of airfares, lodging, etc. Liability/Disclaimer To the extent permitted by law, IIA-Australia is not responsible for the actions, advice or representations of delegates and speakers of the South Australia Internal Audit Conference. In completing the registration form, the delegate indemnifies IIA-Australia for any direct, indirect or consequential loss or damage in connection with any personal accidents, losses or damage to the personal property of delegates and any later substitutes. It is strongly recommended that delegates take out adequate medical, travel and personal insurance prior to commencement of the conference and travel.

7 Registration form & tax invoice 1. PROVIDE PERSONAL DETAILS Please use block letters Title Prof Dr Mr Mrs Ms Miss Other Family name Given name Postnominal CIA CCSA CGAP CFSA CRMA GradCertIA QIAL Other Position Organisation Address for correspondence City/State Country Postcode Telephone ( ) Facsimile ( ) Mobile Name as you wish it to appear on name badge 3. REGISTER FOR WORKSHOPS DAY 2 Optional Workshops Friday, 27 October am 12.30pm 1.00pm 5.00pm 4. SPECIAL REQUIREMENTS WS1 - Stress testing and auditing your BCM plans Putting you through your paces WS2 - Leveraging data analytics to improve decision-making Dietary requirements Please specify if you have any meal requirements. Please note that some special meals will incur an additional change. You will be notified if this is the case for the food type you have indicated. Special assistance Please indicate if you have a disability or require assistance to participate fully. Please list the type of assistance you require. Please indicate your membership number IIA Member Continued over > 2. CONFIRM REGISTRATION TYPE AND FEES Early Bird register before 09/10/2017 Early Bird Member $690 Early Bird Non-Member $825 Standard register after 09/10/2017 Standard Member $755 Standard Non-Member $890 Workshops Attend one Workshop - Member $370 Attend one Workshop - Non-Member $470 Attend both Workshops - Member $640 Attend both Workshops - Non-Member $840 TOTAL REGISTRATION FEES $ * Groups - 3 or more people from the same organisation booking at the same time receive a 10% discount ** IC2017 Discount For those who attended the 2017 International Conference a $100 discount applies on the Conference Early Bird and Standard Rate (does not apply to workshops). Quote promotional code: IC2017SA (not transferable to another person) Promotional Code # register anytime Promotional code / voucher number Discount applied $ # Only one promotional code / voucher number can be used at any one time. NOTE: All fees are quoted in Australian dollars (AUD) inclusive of GST. This document will be a tax invoice/receipt for GST when you make payment. ABN

8 5. PAYMENT DETAILS Method of payment (please choose an option) 1 I wish to pay by credit card* * 1.05% surcharge for Amex 1.23% surcharge for Visa/MasterCard 3% surcharge for Diners Please complete the following Visa MasterCard Amex Diners Total amount in AUD $ Credit Card Number Expiry Date Name of Card Holder Signature 6. RETURNING FORM Please return form and payment to South Australia Internal Audit Conference 2017 Institute of Internal Auditors Australia PO Box A2311 Sydney South NSW 1235 Australia Fax conferences@iia.org.au Each delegate must complete a separate registration form General enquiries conferences@iia.org.au Tel Tel Toll free (within Australia) Level 7, 133 Castlereagh Street Sydney NSW 2000 Australia 2 I will transfer the above sum to the South Australia Internal Audit Conference 2017 bank account (details below) Account Name: The Institute of Internal Auditors Australia Bank: Westpac Banking Corporation Address: 84 King Street, Sydney NSW 2000 Branch (BSB): Account Number: Swift code: WPACAU2S When sending payment by telegraphic transfer from overseas, please add AUD$20.00 for bank fees. The delegate is responsible for all fees associated with the transaction. To enable us to identify your payment, please ensure that your name and South Australia Internal Audit Conference 2017 appear on the transfer. Please a record to accounts@iia.org.au. 3 I have enclosed an Australian cheque (cheques should be made payable to The Institute of Internal Auditors Australia) South Australia Internal Audit Conference October 2017 Adelaide Convention Centre Building a resilient profession to drive resilient organisations Cancellation Policy Cancellations must be notified in writing to IIA-Australia. Cancellations received 30 days prior to the conference will receive a full refund. Cancellations received from 30 days to 15 days prior to the conference will receive a refund less AUD $ administration fee, cancellations received within 14 days of the conference will forfeit the registration fee paid. A substitute delegate will be accepted at no extra charge, subject to membership status, if advised in writing. Transfer of monies to any other IIA product or service is not permitted. Privacy Statement I, or a later substitute hereby consent to my/their name, position and organisation being included in the Conference Delegate list and contact details forwarded by IIA-Australia to related third parties including sponsors and exhibitors. I understand that if I do not provide consent my name will not be published in the list of participants that is distributed to each conference delegate upon registration. I acknowledge that details will be used to confirm my membership status at IIA-Australia. If you do not indicate your preference it will be assumed that we may use your details as described. Consent Do not consent IIA-Australia will handle any personal information collected on this form in accordance with its Privacy Policy. Liability/Disclaimer On completing this registration form, I accept that to the extent permitted by law IIA-Australia is not responsible for the actions, advice or representations of delegates and speakers of South Australia Internal Audit Conference In completing the registration form I indemnify the IIA-Australia for any direct, indirect or consequential loss or damage in connections with any personal accidents, losses or damage to personal property of myself and any later substitutes. Office Use Only Cheque $ Credit card $ Entered Date Comments

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