NOT PROTECTIVELY MARKED JOB DESCRIPTION
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1 JOB DESCRIPTION SECTION 1 JOB TITLE Assurance Team Leader REPORTS TO Assurance & Reporting Manager REF NO T005/17 DIVISION/DEPARTMENT Management Office WORK LOCATION Dalmarnock, Glasgow or Scottish Police College GRADE Band F SECTION 2 JOB PURPOSE To lead a team who will provide professional risk, benefit realisation management and business continuity advice and support to the portfolio, programmes and projects which form the overall change programme for Police Scotland. The role is proactive in the promotion of recognised methods and standards that improve the successful delivery of programme and projects that contribute to the key principle of Keeping People Safe. This role is also key to looking at new ways of working that contribute to our continuous improvement environment. In addition, to work flexibly and collaboratively to contribute to the wider activity of Business Change.
2 ORGANISATION CHART DCO Director of Change Management Head of Management Dedicated HR Resource Dedicated Dedicated Finance Comms Resource Resource ADDITIONAL RESOURCES Dedicated BAU RISK Resource Reporting & Assurance Manager (Deputy Head of PMO) C.I. Police Advisor & Assurance Manager PMO Manager Assurance Team Leader Reporting T/L (Senior Analyst) PI BCM/ CI Team Leader Sgt. Support Team Leader Sgt. Support Assur. Reporting Analyst Sgt. CI Assur. Reporting Analyst PC PC PC. CI PC. CI SECTION 3 ACCOUNTABILITIES AND MAIN RESPONSIBILITIES 1. Lead and manage a team to provide overall programme assurance capability, ensuring effective management of risk, business continuity and benefit realisation. 2. Provide direction to emerging business change ideas, contributing towards the assessment and review of business impact in terms of business benefits, risk and business continuity. 3. Provide specialist, professional support to programmes and component projects, engaging with multi-disciplinary teams across Scotland. 4. Facilitate the design and development of quality standards in relation to benefit realisation, risk and business continuity while ensuring business change principles are applied, and all projects within a programme align to the strategic objectives of Police Scotland. 5. Facilitate the development, implementation and management of the required frameworks for the management of benefit realisation, risk and business continuity, including measurement frameworks to track progress toward targets and forecasts, including planning for work in the coming years.
3 6. Manage accurate, up-to-date documentation providing quality assurance to Programme Managers and SRO when collating evidence, scrutinising and analysing evidence to provide appropriate reports to boards. 7. Responsible for tracking and reporting the progress of agreed benefits to all external/internal stakeholders including realisation of the Police Scotland overall benefits arising from Police Reform, demonstrating contribution to the Strategic Aims of the Police & Fire Reform Act Lead of the development, implementation and management of programme risk registers in line with Police Scotland Risk Management Strategy and engaging with and guiding risk owners and leads to ensure standards and methodology are adhered to. 9. Be proactive in ensuring that all assurance control processes are in place and fit for purpose to identify, monitor and report on. 10. The jobholder will however help programme and project managers identify benefits to be delivered as part of Business Change and work with Finance collaboratively. 11. Primary responsibility for maintaining aggregated programme risk registers and benefit realisation plans, taken from project documents. This will be in the form of organising and maintaining the information systems. The job holder will also report on aggregated programme and project data to relevant boards as and when required. 12. The jobholder will be managing a team of varying numbers (maximum 6) potentially across multiple locations; they will be responsible for guiding their staff on policy, procedures and best practice, ensuring a high quality of work and support to projects and programmes across the service as well as ensuring consistency of approach. 13. Build effective and trusting relationships with programme and project managers and will be required to advise, guide and persuade in the course of informing the robust management of benefits realisation and the management of risk and business continuity. 14. Work at a focused level of concentration in order to quality assure your own work, and that of your team, colleagues and project managers prior to submission to programme boards and strategic boards including Change Board. Work with programmes and projects to facilitate their planning of benefits, risk and business continuity and will require to be creative in the identification of measures which reflect the intended strategic outcomes and which are accessible and meaningful.
4 SECTION 4 LOCATION: ATTRIBUTES ATTAINMENTS Dalmarnock, Glasgow or Police Scotland College, Tulliallan ESSENTIAL 3+ years proven recent experience of developing, implementing and managing risk/benefits processes Management and/or coaching experience Formal Risk and Benefits Management Qualifications Proven experience of managing the benefits lifecycle with midlarge scale project teams Experience of best practice project management tools and discipline Proven experience and strong skills in creating and maintaining project and programme benefit and risk plans Demonstrable strong analytical skills Excellent attention to detail skills Excellent Organisational skills Strong proven stakeholder management skills (both internal and external) Knowledgeable and experienced in efficient Change Management methods BAND: F DESIRABLE Excellent IT skills in Word, Excel, PowerPoint, and MS project Excellent written/oral communication skills for reports and presentations Ability to influence others
5 EDUCATIONAL / OCCUPATIONAL Educated to HND level or equivalent qualification or where no formal qualification exists demonstrable experience of a relevant role within a similar working environment. Recognised qualifications for business benefit management and/or risk management methodologies and have a proven track record of organisation wide project management. Excellent understanding of the various Key Realisation Processes required for the successful delivery of project assurance (e.g. business benefits management, business continuity management, risk management, etc). PERSONAL QUALITIES Personable, pro-active, professional and able to demonstrate full commitment to exceptional customer care and service in all activities. Works as a key member of the PMO management team Lead Risk/Benefits activity which may comprise of staff from across the organisation Ability to communicate and interact at all levels of the organisation Work closely with colleagues in other corporate support functions Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual. Exemplary communication skills
6 SPECIAL APTITUDES CIRCUMSTANCES Excellent attention to detail, Excellent IT skills in Word, Excel, PowerPoint, and MS project, Substantial track record of producing information and managing data. Experience of training and coaching of Managers and PMO staff. A DRIVING LICENCE IS: Not Required ANY SPECIAL REQUIREMENTS PERTINENT TO THE POST: No ADDITIONAL INFORMATION The jobholder delivers a central role as part of the Management Office, providing specialist, professional and technical expertise to complex programmes and projects. They must be flexible and adaptable to changing situations and able to work to tight deadlines. The jobholder must remain current within their area of specialism and have the ability to lead and influence staff, gaining buy in for the risk and assurance process. The jobholder is required to attend various locations across Scotland. The following competencies will be used for the selection process: 1. Effective Communication 2. Job Knowledge 3. Management Ability 4. Personal Effectiveness 5. Team Working 6. Respect for Diversity Appointments will be subject to the relevant vetting clearance.
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