Operations Academy Senior Management Program. Next Offering October 16-26, 2018

Transcription

1 Operations Academy Senior Management Program Next Offering October 16-26,

2 Overall Program Description Emphasis on Transportation System Management and Operations (TSMO) 2-week Total Immersion program with pre-study requirements Intended for mid- to high level managers Once in a Career Opportunity Offered every October or November in Maryland Must be nominated by a state DOT to apply 2

3 Program Objectives Describe the impact of TSM&O on mobility and safety Manage an organization whose primary mission is TSM&O Advocate the creation of an operational focus within their agencies Demonstrate knowledge of the technical tools of TSM&O and the conditions under which they can be effectively applied 3

4 Student Examples Director/Manager of Traffic Operations District/Division/State Traffic Engineer Regional Director/Operations Chief Transportation Operations/Management Center Manager Manager of Traffic Engineering (state or local) Senior Transportation Planner (state, local or MPO) Law Enforcement (state or local) 4

5 Curriculum HOURS Pre-study 20 Classroom Lectures 33 Workshops 18 Field Visits 10 Speakers 15 Opening/Closing 4 Total 100 5

6 Pre-study Ensures that participants enter program with the same basic level of knowledge in key topic areas Helps instructors/speakers prepare their sessions Occurs over a two-month period 6

7 Classroom Lecture Topics Operational Leadership Operations Capability Maturity Model (CMM) Managing for Safety/Work Zones TSMO Program Planning Performance Measures/Data Visualization Advanced Operations Techniques Communicating the Value of Operations Systems Engineering Customer Service 7

8 Previous Speaker Topics The Importance and Future of TSMO Privatization Issues Mobil Devices and How They Impact Traveler Information Helping the Media Tell your Story Workforce Development Facilitating Goods Movement through Operations Automation: A Vision of the Future Smart Cities Mainstreaming TSM&O in a State Program: A CEO Perspective Motivating Change in your Organization 8

9 Field Visits Two Field Visits Freeway Service Patrol Ride-along State Traffic Operations Center Work Group Analysis of Site Activities Using the Capability Maturity Model 9

10 Workshops Real-world problems Participants Split into Work Groups Group Problem Solving Including Role Playing Develop Brief Report Deliver Solution to Class via PowerPoint Presentation Reinforce the Capability Maturity Model Greater Retention of Materials Taught through Workshop Application 10

11 Participant Selection Competitive Selection Process Must be Nominated by a Public or Federal Agency Competitive selection based on: Level of Interest Relevance Geographic and Functional Diversity 11

12 Costs Program Fee - $3,692 (required) Food and Lodging - $2,134 (required) Travel Cost Responsibility of Participant Dependent upon origin city 12

13 13 Successful Sessions to Date 381 Graduates Representing 34 states plus Puerto Rico All Completed and Passed Program Requirements Program Evaluations High Networking a Key Outcome ListServ that is very active 11 th Year of Offering Program 13

14 Student Feedback The Operations Academy is a once in a career opportunity to enrich your professional development while positioning you to influence the TSM&O direction of your own agency. I highly recommend the program to transportation professionals; it is well worth the time commitment. ~ Anne Reshadi, Systems Operations/Electrical Engineering Wisconsin DOT 14

15 Student Feedback In two weeks, this program makes you a believer in TSM&O. It s not your typical course program. The mix of field study, classroom lectures from experts in the field, and workshops makes it enjoyable and interesting. I have gained not only new knowledge, but new friends who will help me to make needed changes long after our class ends. ~ Mary Ridgeway, Assistant Division Administrator Federal Highway Administration 15

16 Student Feedback Smarter use of our existing transportation system is the only answer for the future. If you would like to help lead your organization to effective transportation systems management and operations, then the Operations Academy is for you. ~ Aaron Johnson, Traffic and Safety Engineer Michigan DOT 16

17 Student Feedback I would recommend this program not only to people within the TSM&O world, but also to others outside of it. As an employee with a predominant background in roadway construction and maintenance, the Academy opened my eyes to the importance of TSM&O as an alternate solution to achieving our goals. ~ Rudy Garcia, Director of Transportation Operations Florida DOT 17

18 Important Dates Program: October 16-26, 2018 Nomination Forms Due: June 1, 2018 Notification of Acceptance: June 15, 2018 Program Fees Due: July 27, 2018 Pre-study Access Info Sent Out: August 3, 2018 Last Day to Cancel (with only $500 fee) : August 17,

19 Contact Information Website: Kathleen Frankle