Community Training Centre Instructor Induction Programme

Transcription

1 Community Training Centre Instructor Induction Programme Induction Record Name Start date Induction Instructor Signature GM Signature Chairperson Signature 1 of 1 Induction Programme for Trainers in Community Training Centres

2 This document has been developed by a sub group of the Training and Development Committee made up of s from FAS, IACTO, NACTM and STAFF of CTC s. It is intended that this document assist you in delivering an Induction Programme for your centre. The term induction refers to the learning process by which a new member integrates into his/her work environment, it will aid them develop the knowledge, skills and competencies required for the job. It is important to realise that the initial and early experiences of new are central to how they perceive both the culture and professionalism of the centre. Responsibility for induction must be allocated to the appropriate people and must take place within an appropriate timeframe. As you will find when using this induction programme it will include formal and informal learning with the emphasis on on-the-job learning. The formal training will be provided at the appropriate time of learning. It very important to integrate PMDS into the induction programme to identify job content and responsibility and to further identify training and development needs of the new member. A well delivered induction programme will highlight the value put on new and help them fit into the organisation much quicker, enabling them to become a more productive and motivated members of. The responsibility for a successful induction programme will include a number of people within the centre. It is your responsibility as General Manager to ensure full implementation of this process while designating specific inputs at the relevant times. s who may provide input are: Staff with relevant expertise, Health & Safety Officer, IT Network Support, Clerical administrator and Board of Management. Some centres may find it useful to appoint a mentor for the new member. Mentoring can be used as a coaching relationship in which an experienced trainer can offer support, guidance and feedback to a new member. It is very important to view this Induction Process as a vital investment for your centre. 2 of 2 Induction Programme for Trainers in Community Training Centres

3 Health & Safety Knowledge of local evacuation procedures, emergency exits and assembly points General Manager Safety Representative CTC documentation and map Day 1 Staff Location of Fire Fighting Equipment Procedure for Accident reporting First Aid personnel identified, and first aid boxes located Awareness of CTC Sign in/sign out process General Manager Safety Representative Safety Representative Safety Representative First Aid rep Safety Representative CTC map Day 1 CTC policy and Day 1 procedures Accident book Accident form ref.. CTC map Day 1 CTC documentation Day 1 3 of 3 Induction Programme for Trainers in Community Training Centres

4 Health & Safety (continued) Awareness of statutory non-smoking policy Overview of Health & Safety roles and responsibilities in the CTC Safety Representative Safety Representative Day 1 CTC policy and procedures Safety Audit Week 1 Understanding of role in relation to inducting and training learners in health and safety matters Safety Representative CTC policy and procedures Safety Audit Week 1 Awareness of responsibility and hazards in own training area specifically regarding any tools or machinery for trainee use including procedure for faulty equipment Safety Representative CTC policy and procedures Safety Audit Week 1 Awareness of Protective Clothing requirements and allocation procedure Safety Representative Safety Statement Week 1 4 of 4 Induction Programme for Trainers in Community Training Centres

5 Health & Safety (continued) Manual Handling Training Internal/External trainer registered trainers Week of 5 Induction Programme for Trainers in Community Training Centres

6 FÁS Appreciation of FÁS role, structure and management Appreciation of FÁS Community Services Understanding of FÁS Contract, Activity and Expenditure budget and role Understanding of monitoring arrangements and support structures with FÁS Awareness of CTC s Strategic and their own specific role in its development and implementation IACTO Strategic Annual Report Contract Schedule of Activity CTC Strategic SP checklist Working for Change 2003 Weeks 1-8 Week 1-8 Within first 2 weeks Within first 2 weeks Week 4 6 of 6 Induction Programme for Trainers in Community Training Centres

7 FÁS (continued) Awareness of CTC s Business and their specific role in its development and implementation Awareness of CTC s Key Performance Indicators and their specific role in achieving them Awareness of Management Information required by CTC board and FÁS e.g. Tracking stats, Registrations, Terminations etc and their role in provision of same IACTO CTC GMs IACTO CTC GMs CTC Business BP CTC Business Minutes of Staff meetings Monthly claims Within first 4 weeks Within first 4 weeks Within first 4 weeks Awareness of services provided by FÁS Employment Services relevant to the CTC Within first 2 months 7 of 7 Induction Programme for Trainers in Community Training Centres

8 FÁS (continued) Awareness of services provided by FÁS Services to Business relevant to the CTC Awareness of programmes offered by local FÁS Training Services Preapprenticeship trainer Within first 2 months Within first 2 months 8 of 8 Induction Programme for Trainers in Community Training Centres

9 IACTO Appreciation of IACTO role, structure and management Chairperson IACTO IACTO Strategic IACTO Membership Charter Weeks of 9 Induction Programme for Trainers in Community Training Centres

10 Trainees Knowledge and understanding of local procedures for trainee recruitment and your role in implementation of same CTC policies and procedures Within first week Awareness of own role in trainee induction, and role in its continuous improvement and implementation CTC policies and procedures Within first week Awareness of client charter, and role in its continuous improvement and implementation Awareness of trainee code of conduct, and role in its continuous improvement and implementation CTC policies and procedures CTC policies and procedures Within first week Within first week Awareness of and training in child protection requirements Employee Handbook Children First CTC policies and procedures Weeks of 10 Induction Programme for Trainers in Community Training Centres

11 Quality Assurance Awareness of Quality Assurance procedures and role in their implementation Understanding of National Framework of Qualifications and where programmes offered by CTC are positioned Awareness of role of FETAC Knowledge and training in assessment policy and procedure FETAC CTC FETAC Co-ordinator CTC Staff QA procedures (when available) Within first 4 weeks Week Week 1-4 QA procedures (when available) Week 1-8 (but prior to assessment) Knowledge of procedures in relation to award estimates and applications CTC FETAC Co-ordinator CTC Staff QA procedures (when available) Week of 11 Induction Programme for Trainers in Community Training Centres

12 Local Orientation Understanding of organisation reporting structure and roles of board, manager, Tour of facilities available ( i.e parking, toilets etc) CTC strategic Day 1 plan CTC Organisation chart CTC map Day 1 Awareness of break/lunchtime arrangements and their role in supervision practices Overview of administrative systems e.g. telephone system, post, photocopying CTC Business Rotas Day 1 Week 1 12 of 12 Induction Programme for Trainers in Community Training Centres

13 External Organisations Introduction to Local Home Liaison Officer and local education links e.g. Education Welfare Officer Awareness of existing links and their role to build continuous links with local employers EWB officer Week 8 CTC database Week 1-12 Awareness of existing links and their role in building local networks CTC database Week 1-12 Appreciation NACTM role, structure and management Awareness of Links with VEC NACTM VEC NACTM Strategic Week 8-24 Week of 13 Induction Programme for Trainers in Community Training Centres

14 External Organisations (continued) List of useful website addresses created others as appropriate Week of 14 Induction Programme for Trainers in Community Training Centres

15 Operating Procedures Awareness of time and attendance and payment procedures for learners Clerical Officer Week 1 Understanding and implementation of Operating Knowledge of local purchasing procedure IACTO CTC GMs Week 1 4 Week 1-4 Understanding and implementation of CTC IT policy & Knowledge of IT firewall, anti-virus systems in place in CTC Travel & Subsistence procedure Employee Handbook CTC GMs Employee Handbook Knowledge of IT firewall, anti-virus systems in place in CTC CTC policy and procedures Employee Handbook Employee Handbook Week 1-4 Week of 15 Induction Programme for Trainers in Community Training Centres

16 Operating Procedures (continued) Knowledge of FÁS Capital procedure within the CTC Capital bids Week 12 Maintenance of Capital Assets register and their role in it CTC Assets Register Week of 16 Induction Programme for Trainers in Community Training Centres

17 Employee Handbook Employee Handbook Received copy, attended briefing and have an overview of: Professionalism and code of conduct Recruitment and selection Terms and conditions of employment Pay and pension Leave and absence from work Training and Development (including Performance Management and Development System) Policies and Procedures Termination of Employment Employee Handbook Employee Handbook Week of 17 Induction Programme for Trainers in Community Training Centres

18 Programmes and Services Awareness of Centre capacity Overview of programmes and certification offered Identify needs and develop a plan to support professional development to plan and deliver training programme specifications in their area of expertise Training Programme Specifications CTC Staff Training Programme Specifications CTC Strategic CTC Business Contract Schedule of Activity CTC Strategic CTC Business Training Programme Specification CTC promotional materials Train the Trainer programmes (NUI Maynooth and NUI Galway) Week 1 Week 1 Week of 18 Induction Programme for Trainers in Community Training Centres

19 Programmes and Services (continued) Overview of training modes and delivery Understanding of Tracking and role in its implementation Understanding of Advocacy service and role in its implementation Awareness of Counselling service available to CTC trainees and referral procedures CTC Advocate Counsellor CTC Strategic CTC Business Summary of CTCs Range of Provision - Definitions and Descriptions TMA report CTC MIS Advocates business plan TMA report CTC MIS Local VEC strategic plan for counselling service Week 1 4 Week 4 Week 4 Week 4 19 of 19 Induction Programme for Trainers in Community Training Centres

20 Programmes and Services (continued) Awareness of VEC literacy provision for trainees Understanding of Individual Learning s and role in their development and implementation Overview and training plan developed of processes used to assess trainees learning needs: e.g. Mapping the Learning Journey, the Web Wheel etc Literacy tutor Local VEC contract Annual return CTC policy and procedures CTC MIS CTC policy and procedures NEPS guidelines Week 4 Week 4 Week 4 Understanding of Key Worker guidelines and their role in its implementation Summary of CTCs Range of Provision - Definitions and Descriptions Week 4 20 of 20 Induction Programme for Trainers in Community Training Centres

21 Programmes and Services (continued) Understanding of Case conferencing guidelines and their role in its implementation Awareness of Progression options available to trainees and links with appropriate external providers e.g. Failte Ireland Awareness of CTC s Integrating Literacy policy Literacy tutor External resources NALA Literacy tutor Summary of CTCs Range of Provision - Definitions and Descriptions CTC Strategic CTC Business CTC policy and procedures NALA website Week 4 Week 8 Week 8 21 of 21 Induction Programme for Trainers in Community Training Centres