JOB DESCRIPTION Programme Facilitator

Transcription

1 RehabCare is the health and social care division of the Rehab Group. Our aim is to enhance the lives of all of our service users through the provision of a high quality and flexible service. We presently provide and are developing a number of services, including Resource Centres, Supported Accommodation, Respite Care and Home Support Services and Residential Services for people with specific disabilities. Applications are invited for the following position: Programme Facilitator Permanent Contract: 35 hours per week Location: Limerick Day service, Newport REQ: #4388 Closing Date: Sunday, 28 th May The Rehab Group is an equal opportunities employer JOB DESCRIPTION Programme Facilitator 1. JOB PURPOSE To promote and support independent living and community integration. To facilitate in the educational, developmental, recreational and occupational programmes and activities of the service, as appropriate. Programmes will be designed to match the service user s needs and capabilities while allowing him/her to develop his/her full potential and will be implemented at an appropriate time and setting in order to give maximum support. 1

2 2. MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/TRAINING/KNOWLEDGE Formal Education Minimum FETAC Level 5 in Social Care A third level graduate, Health & Social Care or equivalent is desirable. Additional qualification in supporting adults with Autism or Challenging Behaviour would be desirable. Work Experience 1 year minimum experience of working in a relevant Setting with the experience of facilitating and implementing person centred plans, experience in the design, development and provision of programmes and activities to meet the needs, choices and abilities of service users including providing support in the area of independent living skills and community integration for persons with intellectual disability. Experience of lone working. Experience of supporting people in the community in line with New Directions. Experience of recording keeping and use of IT to the required standard. Experience of supporting adults with Challenging Behaviour. Experience of supporting adults with Autism. A specific interest in services, activities and programmes to cater for the needs of persons with an intellectual disability and/or a dual diagnosis and behaviours that challenge. Experience of maintaining a focus on Health, Safety, Hygiene and good housekeeping guidelines in a service setting and ensuring best practice. Experience of promoting Self Advocacy with service users. Full driving license required. Flexible with regard to working hours in order to meet the operational needs of the service. Evening work may be required. Experience of delivering employment programmes and supporting service users with achieving work opportunities is desirable. Skills and Knowledge Strong IT and report writing skills Knowledge of New Directions. Excellent communication, interpersonal, organisational skills Knowledge and ability to manage behaviours that challenge Ability to establish and maintain networks within the local communities Ability to establish and maintain good relationships with internal colleagues and external agencies Track record of liaising with service users and their families(where applicable) to ensure best quality of care Professional and confident approach Work on own initiative Maintain quality management system Training. Willingness to attend conferences / training courses when necessary 2

3 3. JOB DUTIES AND RESPONSIBILITIES Job Area To be a key worker to service users in order to facilitate the Person Centred Planning process. To identify goals and supports required by individual service users and maintain records as required. To develop and deliver person centred programmes to meet the needs of service users as identified through Person Centred Planning and to maintain the required records. To carry out daily duties such as health and safety checks, making telephone calls, updating records, canteen and general supervision, facilitating activities and programmes and any other reasonable duties as deemed appropriate by the Programmes Supervisor / Services Manager. To Work as part of a team ensuring good communication within the team and with external agencies and families and maintaining the relevant records. To observe all rules and regulations of the RehabCare services ensuring that all relevant Rehab Group administrative rules, regulations policies and procedures are adhered to at all times. To promote and support independence and community integration in your approach with the service user group including liaising with key community based personnel in pursuit of accessible community activities in accordance with the service user s choices and aspirations. To comply with health and safety legislation and be proactive in maintaining highest standards of safety, hygiene and good housekeeping within the service. To ensure the safe transportation of clients when using transport, by adhering to the use of all safety equipment, as appropriate. To ensure all interaction with the service-user is approached in a professional manner and with dignity and respect and to report any concerns to the Programmes Supervisor or Services Manager as appropriate. 9. A commitment to living the organisational values of Team work, Dignity, Justice, Advocacy and Quality 3

4 4. COMMUNICATION AND WORKING RELATIONSHIPS Typical Level of Interaction Primary Audience (Internal) Level of Audience (Internal) Standard: Typical interaction is to request and provide information. Courtesy, tact and effectiveness are required. X Advanced: Influence using logic and facts. Communication is important but not critical to the achievement of job objectives. Expert: Win the hearts and minds, changing opinion of people. Critical in achieving the job objectives. Service Users, Volunteers/staff team Behaviour Support/Quality Dept. Management X Clerical / Operational X Supervisory / Junior Professional X Middle Management / Seasoned Professional Senior / Top Management Primary Audience (External) Carers/Families/ Residential service staff HSE professionals/education services/ Employment services/medical services Suppliers Level of Audience (External) X Clerical / Operational X Supervisory / Junior Professional X Middle Management / Seasoned Professional Senior / Top Management 4

5 5. KEY DIMENSIONS AND RELATED JOB RESULTS Will be required to have responsibility to handle and record the Petty Cash and Service Users Personal Finances. Must be able to work in a busy environment and be flexible in order to manage emergency situations Must be able to use IT systems Must have full drivers licence. Must have experience in supporting adults with challenging behaviour. Must be flexible and adaptable in an often changeable environment. 6. OPERATING ENVIRONMENT This role requires the job holder to: Be able to work 1:1 with Service Users in task and can involve lone working Be flexible with working hours as required by the service Be flexible to work locations, as decided by the Programme Supervisor and the Service Manager. 5

6 7. KEY COMPETENCIES (BEHAVIOURS) Core Area Respect for Others Promoting Choice, Independence, Health and Wellbeing Effective Team Working Planning and Organising Contributing to the Protection of All Individuals Competency You respect the dignity and privacy of individuals. You ensure your own actions support the equality, diversity, rights and responsibilities of individuals, key people, your colleagues, your staff and any others you come into in the course of your work. You treat and value each person as an individual; listening to their needs and offering guidance in a non-judgmental way. You develop and maintain effective relationships to promote the individual s choice about their care and well-being. You provide active support to enable individuals to identify and promote their own health and social well-being and to manage their own lives. You promote the independence of individuals, taking account of their needs and preferences in everything you do. You carry out your agreed role and responsibilities within the team. You help to create sense of team spirit through encouraging others, providing support and offering constructive feedback. You balance personal objectives with those of the team. You identify and organise your time to enable you to complete your workload. You plan and prioritise your workload effectively. You handle any unforeseen circumstances You develop trust with individuals and key people so that they are able to raise and communicate concerns about actual or likely danger. You assist in the protection of individuals in ways that avoid putting yourself and others at unnecessary risk. You always act within confidentiality agreements and according to legal and organisational requirements. 6. Initiative and Taking Responsibility 7. Advocacy You are self-motivated; using your own initiative confidently and with balanced judgement in your practice. You take responsibility and are accountable for your actions. You push for change when you believe it will contribute to the provision of a better quality of service. You support individuals to identify their needs and access relevant services. You advocate with and on behalf of individuals, according to their needs and wishes. You provide support to the individual to self-advocate. You use balanced judgement to decide when to advocate for the individual and when to encourage the individual to self-advocate. 6