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1 Financial services qualifications from UCD Professional competence qualifications from DIT Free places for jobseekers Gateway to a career in international financial services Opportunity for job placements info@fsicareerstart.ie LoCall:

2 Who we are FSI CareerStart is led by Financial Services Ireland, a business sector within Ibec. Financial Services Ireland works with the Institute of Banking and Ibec Management Academy to deliver the programme. FSI CareerStart is funded by Springboard, an initiative designed to provide education and training opportunities to support jobseekers. The initiative is managed by the Higher Education Authority (HEA) on behalf of the Department of Education and Skills.

3 The Institute of Banking The Institute of Banking is the largest professional institute in Ireland. We are a community of 32,000 members who work in banking and in both international and local financial services in the Republic of Ireland and Northern Ireland. Professional development of our members through education is at the heart of what we do. The Institute provides university-level banking education programmes and related services. These enable our members to achieve and sustain their professional qualifications and continuing professional development essential in meeting customer and regulatory expectations. As a recognised college of University College Dublin (UCD) and the standout banking industry educator, we offer qualifications of the highest standard. Financial Services Ireland Financial Services Ireland (FSI) is the only cross-sector financial services industry association in Ireland. FSI is the Ibec group that represents international financial services companies in Ireland. FSI has a membership base of over 130 financial institutions spanning the breadth of the financial services sector. This includes banks, insurance companies, fund administrators and managers, investment companies, leasing companies, stockbrokers, treasury companies and other providers of financial services. FSI provides a single forum for the leaders in the financial services sector to discuss and resolve issues of common concern. Ibec represents Irish business: home grown, multinational, big and small, spanning every sector of the economy. The organisation and its sector associations, such as FSI, work with government and policy makers nationally and internationally to shape business conditions and drive economic growth. It also provides a wide range of professional services direct to members. Ibec Management Academy Ibec Management Academy is a recognised college of Dublin Institute of Technology with over 20 years experience. Its programmes are accredited by DIT at level 6 on the National Framework of Qualifications (NFQ). Ibec training gives people the information, skills and the motivation they need to do their jobs well and achieve the organisation s business goals. We take a practical approach, tackling real issues that face managers and staff. Ibec trainers combine their experience in the fields of industrial relations, employment law, people development, health and safety and the environment. An investment in Ibec training today means an investment in productivity, knowledge, employee loyalty and contribution for the future. info@fsicareerstart.ie LoCall:

4 FSI CareerStart 2014 FSI CareerStart is a unique opportunity to gain new skills and qualifications that will enable you to enter the exciting and fast-growing world of international financial services (IFS). The programme provides an in-depth knowledge of the industry, IFS companies and information on employment opportunities in the sector. The FSI CareerStart and FSI CareerPlus programmes run from September 2014 to August The programme is structured to allow you to select from one of three learning pathways customised to your specific skills and experience. Each learner option provides you with the opportunity to develop your skill set of professional competencies, sector technical skills and the opportunity of a job placement. Is FSI CareerStart for me? The FSI CareerStart and FSI CareerPlus programmes are open to all jobseekers who seek to up-skill or re-skill in order to improve employment opportunities. You must be in receipt of a payment from the Department of Social Protection, or be signing for social insurance contribution credits, or be previously self-employed. If you can answer yes to all five of the criteria below then you are probably eligible to apply for this programme: 1 I am unemployed 2 I have a previous history of employment 3 I am actively seeking employment 4 I am in receipt of one of a range of payments from the Department of Social Protection, OR signing for social insurance contribution credits, OR was previously self-employed 5 I meet the following educational entry requirements: For FSI CareerStart A and B: a minimum of five passes in the Leaving Certificate including English and Mathematics or overseas equivalent, OR I am an adult learner who has gained extensive equivalent experience in employment. or For FSI CareerPlus: Honours degree in business or a related discipline, such as accounting, finance or economics; or honours degree in a non-business discipline with three years of relevant work experience. Those who do not hold a degree, but have exceptional middle or senior management experience, are eligible to apply and will be considered on a case-by-case basis. All programmes are offered through English and all exam papers are set in English. How will this programme benefit me? This programme is very comprehensive and provides candidates with opportunities to: Gain two qualifications in the year Re-skill or up-skill in a growing sector of the economy Access prospective employers Undertake mentoring to enhance your employment opportunities Gain valuable experience and references for your CV Network with members of the international financial services sector Connect to Financial Services Ireland - the leading industry body for the sector What will it cost? This programme is 100% funded so you do not pay any fees. Candidates may also maintain their jobseeker s allowance/ benefits subject to meeting the eligibility criteria. You will have to cover the cost of getting to lectures and to a possible work placement. You may need to print out some learning material. You must also have access to the Internet. 4 Apply now at

5 The FSI CareerStart programme provides relevant courses for today s job market. This along with the ability to obtain a work placement throughout the programme is hugely beneficial in securing long term employment. I found the course content to be excellent and the support structure was second to none. I am now working in one of the largest financial services companies in the world gaining exposure to many different areas on a truly global scale. Kevin Warren FSI CareerStart graduate Learner options Sector technical skills Professional competency skills Industry awareness A Professional Certificate in International Financial Services Diploma in Professional Competence Work Placement/ Mentoring A See Page 6 See Page 10 See Page 12 Professional Certificate in lnvestment Fund Services Diploma in Professional Competence Work Placement/ Mentoring B See Page 7 See Page 10 See Page 12 Graduate Diploma in Financial Services Certificate in Professional Competence Work Placement/ Mentoring See Page 8 See Page 10 See Page 12 info@fsicareerstart.ie LoCall:

6 Sector technical skills A A Professional Certificate in International Financial Services Diploma in Professional Competence Work Placement/ Mentoring A Professional Certificate in International Financial Services Who is this programme for? The Professional Certificate in International Financial Services is a must if you want to work in international financial services. Delivered by the Institute of Banking, this programme introduces you to the key markets, products and financial risks in international financial services, and offers you a comprehensive grounding in the principal elements of the industry. This qualification provides an insight into how key fields within the industry interact, as well as a detailed knowledge of international product offerings within the industry and the regulatory environment in which international financial service providers operate. It also explains the risks firms face in the conduct of their business. The programme was developed collaboratively with international financial services companies; it will give you a well-respected entry-level qualification, opening doors to a wide variety of positions across the international financial services. How will this programme benefit me? On successful completion of this programme, you will be able to: Describe the financial services system, its markets, instruments (products and services) and participants Describe the competitive market for international financial products and services Describe the products and services offered to international financial services customers Recommend products and services that meet the needs of International Financial Services customers Explain the risks facing international financial services providers in the conduct of their business Award When you successfully complete the three modules of this programme, you will be awarded the Professional Certificate in International Financial Services from University College Dublin. This 15-credit qualification is at level 7 on the National Framework of Qualifications. Delivery You will be required to attend weekly lectures from October 2014 through to May Lectures typically take place on weekday evenings (6.00pm 9.30pm) and on some Saturdays. Assessment Written exams in January and May Curriculum You will study three modules as follows: 01 International Financial Markets Money, bond and equity markets; derivatives. 02 International Financial Services Products and Services Cash management; treasury; trade; securities; funds; customers of international financial services. 03 International Financial Services Risks and Regulation Financial service organisation s balance sheet; regulation; Basel an overview; interest rate, market, and credit risk; foreign exchange and off-balance sheet risk; sovereign, liquidity, operational and capital risk. 6 Apply now at

7 B Professional Certificate in lnvestment Fund Services Diploma in Professional Competence Work Placement/ Mentoring B Professional Certificate in Investment Fund Services Who is this programme for? The Professional Certificate in Investment Fund Services is the benchmark qualification if you would like to build a career in the funds industry. The programme covers material which is directly relevant to your day-to-day role, while also providing a broader view of the industry as a whole. The programme introduces you to the fundamental areas of investment funds and illustrates how each area within the industry interacts together. It provides you with a detailed knowledge of the legal and regulatory environment in which the industry operates and also describes the role custody, registration and fund accounting play within the industry. How will this programme benefit me? On successful completion of this programme, you will be able to: Explain the accounting and valuation aspects of investment funds and their application to investment funds, the preparation of the accounting statements of funds and the calculation of the Net Asset Value (NAV) Describe the role of the custodian in the investment funds industry Describe the principles, structure, legal requirements and investment strategies of the investment funds vehicles Illustrate how the regulatory bodies impact on fund listings and the differences in domiciling a fund in certain jurisdictions Outline the compliance and taxation requirements of the main non-irish fund administration jurisdictions This programme is delivered by the Institute of Banking in partnership with the Irish Funds Industry Association (IFIA). Award When you successfully complete the three modules of this programme, you will be awarded the Professional Certificate in Investment Fund Services from University College Dublin. This 15-credit qualification is at level 7 on the National Framework of Qualifications. Delivery You will be required to attend weekly lectures from October 2014 through to May Lectures typically take place on weekday evenings (6.00pm 9.30pm) and on some Saturdays. Assessment Written exams in January and May Curriculum You will study three modules as follows: 01 Fund Accounting and Valuation Types of fund investments; calculation of a net asset value (NAV); accounting for corporate actions, securities and share capital; financial statements; amortisation and accretion. 02 Legal and Regulatory Aspects of Investment Funds The Irish legal system and legal concepts; fund structures; the Financial Regulator; the stock exchange; marketing Irish funds abroad. 03 Custody and Registration The custodian and custody services; trade settlement and failed trades; securities lending; derivatives; shareholder registration, compliance, dealing and settlement; netting, pooling and sweeping; creation and liquidation of fund shares. info@fsicareerstart.ie LoCall:

8 Sector technical skills Graduate Diploma in Financial Services Certificate in Professional Competence Work Placement/ Mentoring Graduate Diploma in Financial Services Who is this programme for? The Graduate Diploma in Financial Services is for future leaders of the financial services industry and is designed to address the managerial challenges and opportunities for professionals in the global financial services industry. How will this programme benefit me? Delivered by the Institute of Banking, this programme is dynamic and diverse and challenges your thinking. Encouragement of class interaction facilitates shared insights and experiences which augments your knowledge and understanding. The curriculum develops industry specific knowledge, analytical skills and utilises your practical experience to promote peer learning. An important aspect of the programme is the integration of current research and a focus on strategic aspects of financial institutions to identify opportunities and threats arising in the global marketplace. The programme will equip you with specific skills in risk management, decision-making models, macroeconomics and business negotiation skills. Award When you successfully complete the six modules of this programme, you will be awarded the Graduate Diploma in Financial Services from University College Dublin. This 60-credit qualification is at level 9 on the National Framework of Qualifications. Entry requirements The minimum entry requirements for the programme are: Honours degree in business or a related discipline, such as accounting, finance or economics; or Honours degree in a non-business discipline with three years of relevant work experience. Those who do not hold a degree, but have exceptional middle or senior management experience, are eligible to apply and will be considered on a case-by-case basis. Delivery You will be required to attend lectures from September 2014 through to June Lectures typically take place on Fridays/Saturdays, or on weekday evenings (6.00pm 9.00pm). Assessment Assessment is a combination of continuous assessment and written exams (taking place in December 2014 and July 2015). 8 Apply now at

9 At Citi we have supported the FSI CareerStart Programme from its inception in 2010 and over the last four years we have placed over 60 students on internships and have converted 50% of these interns into full-time paid roles. The programme provides students with both the theoretical knowledge and practical experience which will increase their employability for a career in Financial Services. We are very proud of our involvement with this programme. Aidan Brady Chief Country Officer - Citi Curriculum You will study six modules as follows: 01 Ethics and Corporate Governance This module explores legal and regulatory frameworks within which directors of financial services institutions operate. It examines corporate governance best practice principles, their theoretical underpinnings and their application in both a financial services and a general organisation setting. It also considers the ethical dilemmas/ challenges faced by those charged with governing and develops your ability to evaluate decisions and deal with such dilemmas/ challenges. 04 Project Management The objective of this module is to provide an understanding of the fundamental principles in project management and its associated tools and techniques. This is an applied module which will enable you to apply project management tools to real world projects, evaluate project progress and performance and demonstrate an understanding of the challenges in leading and managing projects. 02 Risk Management in Financial institutions This module presents risk management best practice principles and their application in financial services settings. It is both quantitative and qualitative in nature reflecting the breadth of the topic. The module will introduce you to a number of topics and methodologies and will also require input from your professional experience to develop a practical understanding of risk management in operation. The module addresses the different types of risk including market, interest rate, credit, conduct and operational risk. 05 Fostering an Innovative Environment This module seeks to introduce you to the principles and practices involved in fostering and executing service innovation. Service innovation is a new or significantly improved service concept that is taken into practice. It always includes replicable elements that can be identified and systematically reproduced in other cases or environments. While particular emphasis will be placed upon such innovation in financial services, consideration will be given to innovation in other sectors and this experience could and should influence practice in financial services. 03 Contemporary issues in Financial Services This module provides a framework for reviewing contemporary issues in financial services including strategic management of financial institutions, and how competition influences strategic choices. This analysis provides a foundation for evaluating the impact of technology and financial innovation, contemporary issues in risk, efficiency and regulation. 06 Managing for Compliance Compliance is an established function in financial services firms and is recognised by regulators as an essential part of the control infrastructure. This module examines the development of compliance as an assurance function and evaluates its strategic role in an organisation in aligning with the business and delivering value. It also focuses analysis on specific issues relevant to managing a compliance function to ensure it fulfils its assurance role within an organisation. info@fsicareerstart.ie LoCall:

10 Professional competency skills A and B Diploma in Professional Competence Modules 01 to 12 The Diploma in Professional Competence is delivered by Ibec Management Academy in a series of 12 modules. This specialised qualification is suitable for those looking for employment or contemplating a career in the corporate sector, particularly in financial services, business and finance, and related areas. The course offers an appropriate combination of academic theory, practical business application and skills enhancement. Certificate in Professional Competence Modules 01 to 07 The Certificate in Professional Competence is delivered by Ibec Management Academy in a series of seven modules. The programme gives you a range of vital skills and knowledge which employers look for and value in recruiting new staff. The course focuses particularly on applying the skills in the workplace, aiming to build both competence and confidence in a range of critical areas. The course will assist you in preparing for interviews and in demonstrating your strengths to employers as well as the value you bring to a team and organisation. Award Successful candidates will be awarded either a 10-credit Certificate or a 20-credit Diploma in Professional Competence from Dublin Institute of Technology (at level 6 on the National Framework of Qualifications). Delivery Certificate: 7 days of classes and workshops Diploma: 12 days of classes and workshops Assessment This programme will be assessed by a combination of class participation, a written assignment and an examination in January The Diploma in Professional Competence is mandatory for students on FSI CareerStart Option A and Option B The Certificate in Professional Competence is mandatory for students on FSI CareerPlus 10 Apply now at

11 Curriculum A and B You will study modules 01 to 12 You will study modules 01 to 07 Commercial awareness: Critical strategy for business; customer service; the business environment; SWOT and competitor analysis. Leadership: From a personal and an organisational perspective; leadership models and your own leadership style; situational leadership; personal leadership action plans. Communications and influencing: Communication skills and how to influence others: communication models; the psychology of behaviour; individual differences; strategies and techniques to get the best from others. Team working: Team dynamics; behavioural styles; your own team-working style; effective high-performing teams. Career planning and CV preparation: Best practice; goal-setting theories. Performance and people: Performance management in organisations: people behaviour, styles and approaches; your own style of performance; working to your strengths and achieving results that count for employers. Time management, assertiveness and conflict: Implementing time management, prioritise work and create an effective system; assertiveness, aggression and passive behaviour; dealing with conflict. Motivation: Identifying personal motivators; how theories and research on this area apply in the workplace. Presentation skills: Using visual aids; what helps people to remember a message; build your confidence and competence. Organisational behaviour: Translate organisational behaviour theory, concepts and techniques into practice, thereby enhancing organisational performance Decision making: How different approaches work in different situations; decision-making models; your own particular style and approach. Self-awareness: Personal differences in terms of personality, values, attitudes and behaviour: profiling tools and practical case studies and exercises; personal strengths and natural styles. info@fsicareerstart.ie LoCall:

12 Industry awareness A qualification is an essential factor in securing employment in the international financial services sector. However, competition for jobs within the sector is intense and additional attributes are therefore a critical component in securing a job. The FSI CareerStart programme recognises that industry awareness skills are a vital component of any jobseeker s skill set and for this reason the programme includes either a work placement or mentoring. Work placements Work placements will equip you with practical experience and provide you with a valuable opportunity to apply the academic aspects of the programme to work situations and get the full benefit from the combined learning experience. Work placements are arranged with major international financial services companies for 3-6 months, while you continue on your educational path. Offering this valuable skills component of the FSI CareerStart programme requires collaboration and commitment from many leading IFS companies, including Citi and StateStreet. Industry awareness skills developed through the work placements lead to significant improvements in self-esteem, confidence, drive and motivation, helping you to continue or re-start job search activities and providing the opportunity to re-enter the workplace. Programme graduates found that the work placement, combined with sector/ business skills, was one of the most rewarding aspects of the FSI CareerStart programme. Having a work placement with a leading IFS company, in addition to technical skills gained, provides you with a valuable addition to your CV, one that opens the door to that vital job interview. The ability to talk with confidence at an interview about your experience as well as your skills is crucial to securing a job offer. Work placements are limited, dependant on the availability of positions within participating companies and the suitability of candidates. Participating companies will select candidates for interview based on the candidate s CV and the company will offer a placement to the successful candidate. 12 Apply now at

13 Interested? I have been Next unemployed Steps for many years. The FSI CareerStart programme has changed my career prospects in a very positive way through the assistance of the FSI CareerStart team and the lecturers. Having completed a Professional Certificate in Investment Fund Services, and a Diploma in Management (where I learnt more about organisational behaviour, team work, and interview techniques), I got a work placement offer in the funds industry through FSI CareerStart programme in August By January 2014, following the experience of the work placement, I got a job offer in one of the top funds companies. Bukola Oladele FSI CareerStart graduate Mentoring FSI CareerStart provides mentors who are available to students who request a one-to-one coaching session. Oneto-one mentoring will give you the opportunity to: Build confidence in your personal journey Access positive and constructive feedback Identify career goals and personal action plans, and explore employment options Enhance your CV and receive help in completing application forms Explore new perspectives, ideas and development options FSI CareerStart Team Support The FSI CareerStart team is dedicated to supporting and encouraging students throughout the year of the programme. The enthusiastic team members provide educational and work-related advice and assistance. They can be contacted at any time, as well as at orientation, student forums and feedback sessions. The mentoring sessions provide support and motivation by giving you an opportunity to discuss your personal career development with an impartial professional. The dialogue brings new insight, perspective and ideas and makes a valuable addition to career change and development. info@fsicareerstart.ie LoCall:

14 Interested? Next steps Information briefings Come and meet us for all the details of the FSI CareerStart and FSI CareerPlus options. Briefings are all held at the Institute of Banking, IFSC, 1 North Wall Quay, Dublin 1. Date Thursday 3 July Tuesday 24 July Thursday 7 August Thursday 21 August Time Log on to to book your place. 2.00pm 3.30pm 2.00pm 3.30pm 11.00am 12.30pm 11.00am 12.30pm For more information please contact: Carol Kenna Project Lead Mary Quinn Administrator FSI CareerStart/FSI CareerPlus Financial Services Ireland 84/86 Lower Baggot Street Dublin 2 LoCall: info@fsicareerstart.ie Web: What information will I get at the information briefings? You will get all the information you need to make an informed decision about the FSI CareerStart or FSI CareerPlus programmes that you wish to apply for and you will learn how the programmes work. Who will be there? You will meet the FSI CareerStart team, the Programme Managers from the Institute of Banking and Ibec Management Academy, an industry representative from an international financial services company and former graduates of the programme who will give you information on their experience of the programme. How do I apply? Step 1: Step 2: Step 3: Step 4: Log on to and click on APPLY NOW. Choose the option you wish to apply for. FULLY COMPLETE all the questions on the application form. Attach your most up-to-date CV and a letter outlining why you want to do this course and why you think you should be selected. 14 Apply now at

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16 Higher Education Authority An túdarás um Ard-Oideachas An Roinn Oideachais agus Scileanna Department of Education and Skills

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