HOW TO AVOID YOUR GLOBAL EDI NETWORK INVENTORY CHARGEBACKS? B2BGATEWAY & DSI FEBRUARY 16, 2017

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1 YOUR GLOBAL EDI NETWORK HOW TO AVOID INVENTORY CHARGEBACKS? B2BGATEWAY & DSI FEBRUARY 16, 2017 NORTH AMERICA // +1 (401) EUROPE // +353 (0) AUSTRALIA //

2 PRESENTERS Rger Leyden Directr f Glbal Business Develpment Supply & Demand Chain Executive 2016 Supply Chain Pr T Knw Andy Brisley Directr f Applicatins Strategy Over frty years f cmbined supply chain and enterprise sftware cnsulting experience

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4 TODAY S AGENDA 1 Why Chargebacks 2 First Steps t Reduce Chargebacks 3 Mst Cmmn Chargebacks 4 Avid Chargebacks 5 Integratin 6 EDI 7 DSI

5 WHEN AND WHY DID CHARGEBACKS BEGIN? In the 1970s, there was a rise f the mass retail channel Walmart, Target, Best Buy, Macy s and ther big bx chains These cmpanies recgnized that their success depended n pushing huge vlumes f inventry thrugh their supply chain with maximum efficiency

6 REASONS FOR CHARGEBACKS MOST FREQUENT CHARGEBACKS Early/late delivery ASN/EDI vilatin Imprper label Purchase rder vilatin Pricing errr Shrtage in prduct shipped Ticket issue

7 FIRST STEPS TO REDUCE CHARGEBACKS Clarity and Agreement The nn standard standards 856 is nt just an 856 Dcumentatin Imprve Yur Inventry Visibility If yu dn t knw yur inventry levels, status and lcatin hw can yu prmise delivery? Understand When & What & Why If yu dn t measure yu wn t knw New Prducts New Packaging ASN Pr Barcde Clarity Late / Early Cmpliance Is a Culture Design Prcurement Sales Warehuse IT

8 CHARGEBACK NOTIFICATION

9 CHARGEBACK NOTIFICATION

10 HOW CAN B2BGATEWAY AND DSI HELP YOUR ORGANIZATION AVOID CHARGEBACKS?

11 STEPS FOR REDUCING AND AVOIDING CHARGEBACKS 1 Make the Investment Investment in the right technlgy, in-huse staff and utsurced service prviders 2 Use a Warehuse Management System A strng WMS system is critical t stay in line with vendr cmpliance requirements and eliminate human errr 3 Electrnic Data Interchange EDI facilitates visibility t purchase rder, inventry and shipping data

12 REASONS FOR CHARGEBACKS MOST FREQUENT CHARGEBACKS Early/late delivery ASN/EDI vilatin Imprper label Purchase rder vilatin Pricing errr SOLUTION Cmplete inventry visibility Full integratin between client and trading partner ASN ppulated frm purchase rder autmatically GS1-128 labels created autmatically Shrtage in prduct shipped Ticket issue

13 REDUCE CHARGEBACKS IN YOUR SUPPLY CHAIN

14 DSI AND B2BGATEWAY COMBINED INTEGRATION Full integratin will remve the need t re-key data, thus in turn reducing errrs and verhead

15 TRADING PARTNERS B2BGatewayNet currently supprts ver 25,000 EDI relatinships and presently wrks with thusands f trading partners See ur full list f Trading Partners acrss all verticals at New trading partner relatinships are added daily

16 TOP 5 ADVANTAGES OF EDI 1 Greater Accuracy Remving the need t rekey data greatly reduces the ptential fr human errr 2 Integratin EDI allws true integratin with all relevant parties/systems in yur supply chain: 3PL, WMS, ERP, etc 3 Greater Speed Electrnic almst real-time cmmunicatins 4 Faster Payments EDI speeds up yur Order t Payment cash cycle with yur Trading Partners 5 Envirnmentally Friendly EDI remves the need fr paper and printing This nt alne helps the envirnment but can drastically reduce yur verall csts

17 TOP 5 ADVANTAGES OF DSI 1 Inventry Visibility See quantity, status, and lcatin acrss the extended supply chain 2 Device Independence Transact inventry with the device best suited fr the envirnment, task and individual 3 Prvide Prper Level f Transactinal Supprt Frm directed pick and put away t wave picking t standard warehuse transactins pre-integrated t yur ERP withut ging thrugh lengthy implementatin cycles 4 Enterprise Label Printing Platfrm Full label creatin and printing fr every need UCC 128 Packing Slip 5 Supprt Business Prcess as Needed Ability fr custmers t change business prcesses and add new prducts, labels and custmers quickly Full supprt fr Direct Stre Delivery

18 ABOUT B2BGATEWAY B2BGateway has been ding EDI since 1999, ffering EDI and supply chain integratin slutins t thusands f clients and trading partners acrss the glbe since $30- biliin invices prcessed per mnth 25,000+ trading relatins

19 ABOUT DSI DSI is the Digital Supply Chain Platfrm cmpany that creates mbile-first and clud supply chain slutins fr the digital ecnmy 1,800 custmers in 50+ cuntries 98% custmer retentin

20 Questins, Anyne?

21 THANK YOU FOR WATCHING Call USA: Call EMEA: Call APAC: Web: (USA) (IE) (AU) wwwb2bgatewaynet Sales@B2BGatewayNet Call USA: Call EMEA: Call APAC: Web: (USA) (UK) (AU) wwwdsiglbalcm inf@dsiglbalcm