Case Study: How Enovos International S. A. Transformed Its Recruitment Process in 3 Months

Size: px

Start display at page:

Download "Case Study: How Enovos International S. A. Transformed Its Recruitment Process in 3 Months"

Nelson O’Brien’
6 years ago
Views:

1 Case Study: Hw Envs Internatinal S. A. Transfrmed Its Recruitment Prcess in 3 Mnths Laurent Federspiel Envs Internatin S.A.

2 A majr Eurpean SAP Partner 100% fcus n SAP slutins +250 experts +7 years average senirity +20M turnver in active custmers HQ: Belgium - Wavre Reginal ffices: FR: Paris, Lyn CH: Geneva, LU: Windhf DE :Frankfurt UK: Richmnd Surrey 1

3 Our Key Value Kenes helps enterprises realize the full ptential f SAP based slutins t ptimize their business 2

4 Human Capital Custmers Banking Pharma & Chemical Industry Telecm & Utilities Public Sectr Retail Transprt 3

5 SuccessFactrs BizX Kenes /06/

6 In This Sessin We will tell yu abut ur first-hand experience with implementing a clud HR slutin. We ll tell yu abut the Envs business cntext behind the prject, the reasns we chse SuccessFactrs, and hw the prject went. And we ll give yu a live dem f the slutin, taking yu thrugh a cmplete recruiting prcess and the related reprting and dashbards. 5

7 What We ll Cver Abut Envs A lk at the prject gals and requirements Planning ut the prject scpe and ur apprach Let s take a lk: Dem The benefits f ur implementatin Wrap-up 6

8 Abut Envs Leading energy supplier in the Greater Regin, flexible partner Eurpe wide. 7

Medium and lng term prcurement cntracts/

electricity, natural gas, il prducts and

9 Abut Envs (cnt.) Cvering the entire value chain fr electricity and natural gas. Upstream Dwnstream Renewable and cnventinal energy prductin Strage Purchasing Transprt Trading / Prtfli Sales Energy services Develpment, cnstructin and peratin f renewable and cnventinal generatin plants Strage f natural gas Hydraulic pumping statin Medium and lng term prcurement cntracts/ spt market Prtfli Management Trading in electricity, natural gas, il prducts and derivates, cal, CO2 certificates Sales t -final custmers (all sectrs) -distributrs Energy services and cnsultancy 8

10 Abut Envs (cnt.) Energy fr tday. Caring fr tmrrw 9

11 Abut Envs (cnt.) > 1,300 emplyees Envs clients are served by an internatinal team f highly mtivated and experienced energy experts, fully dedicated t their custmer s needs, with fast respnse times cmbined with effective cmmunicatin. 10

HR Visin and Missin New HR Psitining -> HR @ Yur Service HR Visin is t becme a business enabler fr bth Envs and Cres, by assigning

the rganisatin (right size, career paths, right cmpetencies) Mtivating and retraining, ntably thrugh attractive rewards and

12 HR Visin and Missin New HR Psitining -> Yur Service HR Visin is t becme a business enabler fr bth Envs and Cres, by assigning the right peple t the right psitins at the right time HR Missin is t deliver quality services t its custmers by Optimally staffing the rganisatin (right size, career paths, right cmpetencies) Mtivating and retraining, ntably thrugh attractive rewards and benefits Measuring cntinuusly and imprving the perfrmance delivered in rder t execute the crprate strategy effectively and efficiently 11

13 Yur Service Objective: Strengthen and develp key HR capabilities 12

14 Our HR Business Challenges Persnnel requisitins Applicatins received Interviews perfrmed Number f days frm jb pening t hiring 13

15 Our HR Business Challenges (cnt.) Grwth: Majr increase in recruitment activity ver last 5 years 378% increase in pen psitins 326% increase in applicants 284% increase in interviews perfrmed Business Innvatin: Renewable energies, new services Specialized and rare prfiles needed New generatin f candidates with new expectatins Using new recruitment channels Expecting a fast, efficient prcess 14

16 Need t Renew Prcesses and Systems (cnt.) Challenges Capacity 2-persn recruitment team: 481 jb interviews in Efficiency Heavy & stressful administratin lad (up t 23 steps in candidate prcess), highly paper based, reflecting lng prcess times (average 159 days frm jb psting t hire). Transparency N direct manager access t prcesses; reduced visibility! Systems 4 different tling t supprt the prcess with n cncurrent access t Recruitment database pssible. Data quality issues. 15

17 Need t Renew Prcesses and Systems (cnt.) As-Is Prcess fr new staff requisitins Fill Jb requisitin (paper-based frm) by manager. Request number frm HR Administratin. Present Jb requisitin t Executive Cmmittee fr apprval. Transmissin t HR Management. Infrmatin t manager abut acceptance (r refusal). Issuing and internal publishing f the pen jb psitin. Internal candidate(s) available -> Screening -> Assessment -> Fix interview, else Publish thrugh media (newspapers and/r web). External candidate(s) available -> Screening -> Assessment -> Fix interview, else Cntract with headhunter. 16

18 Need t Renew Prcesses and Systems (cnt.) As-Is Prcess fr new staff requisitins (cnt.) Candidate(s) frm headhunter available -> Screening -> Assessment -> Fix interview. Selectin f ideal candidate -> Fix interview with management. Cntract issuing and prpsal t selected candidate. Hiring. As-Is Tling MS Access, Excel, Wrd, Outlk 17

19 What We ll Cver Abut Envs A lk at the prject gals and requirements Planning ut the prject scpe and ur apprach Let s take a lk: Dem The benefits f ur implementatin Wrap-up 18

20 Prject Gals Enable a small recruitment team t keep pace with grwth Implement a slutin that helps the HR recruitment team t gain in prductivity by reducing verall transactin time thrugh a higher level f autmatin and integratin and a user friendly/ intuitive GUI. Reduce number f lst candidates (lng lead times) Imprve cnsiderably the lead time frm jb pening t hiring and enhance cmmunicatin with the applicants t avid lss f ptential gd talent and imprve crprate image. Increase management visibility Empwer managers by ffering them a higher level f transparency s that they have an immediate and easy access t all relevant applicatins and thus gain back cntrl. 19

21 Prject Gals (cnt.) Accelerate the prcess Eliminate inefficiencies f the As-Is prcess thrugh the design f a new prcess matching best practices thus reducing the verall wrklad and cst f the prcess. Measure recruitment channel efficiency Get analytics n the prcess thus enabling real-time mnitring f the perfrmance f the different recruitment channels allwing refinement, better targeting and cst efficiencies in terms f advertisements in papers/web (scial media) r thrugh recruitment agencies. Reduce the stress level f the recruitment team Reduce phne calls by ffering secured access t relevant data t internal/external stakehlders. 20

22 Prject Gals (cnt.) Avid adding extra lad n internal IT Select a slutin that des nt significantly increase the wrklad f the scarce internal IT resurces during implementatin time and its fllwing lifecycle management. Cmply with data prtectin plicies Ensure secure access t the data thrugh well defined access cntrl and mnitring as well as a high level f data prtectin by guaranteeing cmpliance with all relevant certificatins and nrms (ISO/IEC 27001:2005, ISO 9001: 2008, ISO 14001,...) 21

23 Chsing the Slutin Key Requirements Full supprt f t-be prcesses Fast implementatin User friendly Data security and access cntrl Lw impact n in-huse teams Ptential t extend int ther talent management areas Acceptable cst 22

24 On-Premises vs. Clud? Initial preference fr SAP n-premise Envs legacy SAP HR platfrm Dubts abut clud-based HR but user friendliness and fast implementatin were essential! A third-party implementatin partner helped us discver SuccessFactrs RFP prcess Chsen partner invlved frm start f prject 23

25 What We ll Cver Abut Envs A lk at the prject gals and requirements Planning ut the prject scpe and ur apprach Let s take a lk: Dem The benefits f ur implementatin Wrap-up 24

26 Prject Scpe & Plan End-t-End Scpe Jb requisitin, psting, candidate applicatin, screening, evaluatin and hiring prcesses Related apprvals Management reprting Integratin with SAP All Luxemburg-based entities All recruits blue and white-cllar Prject Plan: 3 mnths t analyse, implement, and g-live! 25

27 The Prject Apprach Cnsulting prject team: Brings prduct expertise, prven best practices, with a strng knwledge f HCM prcesses and implementatin experience Envs prject team: Understands the business drivers, prject bjectives, and manages the business issues within the rganizatin 26

28 Rapid Results, Validated by Business We wrked with the BizXpert methdlgy using ITERATIONS t prduce rapid tangible results 27

29 What We ll Cver Abut Envs A lk at the prject gals and requirements Planning ut the prject scpe and ur apprach Let s take a lk: Dem The benefits f ur implementatin Wrap-up 28

30 Dem 29

31 What We ll Cver Abut Envs A lk at the prject gals and requirements Planning ut the prject scpe and ur apprach Let s take a lk: Dem The benefits f ur implementatin Wrap-up 30

32 Benefits Smth integratin with the cmpany s Web site (fr external applicants) 31

33 Benefits (cnt.) Smth integratin with HR Prtal (fr internal emplyees) 32

34 Benefits (cnt.) A Faster System, supprting Grwth We are definitely experiencing faster recruitment cycles but as we d nt have at the mment representative figures we prefer nt t share them yet. Easy Access t a central platfrm fr all infrmatin n recruitment All managers and emplyees have easy, real-time and secured access t all their relevant infrmatin regarding recruitment (status f prcessing f requisitin, interview utcme, candidate evaluatin, applicatins received, ) 33

35 Benefits (cnt.) Reduced wrklad fr HR recruitment team Thanks t higher transparency fr all stakehlders a significant reductin n phne calls t HR department has been registered. The new system allwed t becme abut 70% paperless. Prductivity & efficiency gains have been realized and translated int manpwer time savings. 34

36 Benefits (cnt.) Imprved crprate image Thrugh imprved cmmunicatin with ur applicants we managed t better stay in tuch with quality talent and thus aviding lss f candidates. Als being able in case f need t refer back t candidates that had a strng resume but have nt been hired in a first run puts the cmpany in a better shape. Enhanced reprting fr mnitring prcess perfrmance Use f the analytics functinalities f SuccessFactrs allwed us t get real-time insight n statistics. 35

37 What We ll Cver Abut Envs A lk at the prject gals and requirements Planning ut the prject scpe and ur apprach Let s take a lk: Dem The benefits f ur implementatin Wrap-up 36

38 Where t Find Mre Infrmatin Analysts Perspective n Talent Management slutins: Integratin Add-On fr SAP ERP Human Capital Management and SuccessFactrs Business Executin (SAP, 2012); DD ESI White Paper: Best Practices fr Negtiating Clud-Based Sftware Cntracts (Kwashnik, K., 2012) ; 37

team t make the set-up chices Chse a slutin that yu can quickly start test driving Dn t frget

39 7 Key Pints t Take Hme Clud (SaaS) prjects are different: mre Business, less IT If yu chse an implementatin partner, find ne that understands that way f wrking Empwer a fcused business team t make the set-up chices Chse a slutin that yu can quickly start test driving Dn t frget IT and integratin Dn t frget abut Cmmunicatin and Change Management Chse a fundatin fr the future! 38

40 Yur Turn! Hw t cntact me: Laurent Federspiel laurent.federspiel@envs.eu Please remember t cmplete yur sessin evaluatin 39

41 Disclaimer SAP, R/3, mysap, mysap.cm, SAP NetWeaver, Duet, PartnerEdge, and ther SAP prducts and services mentined herein as well as their respective lgs are trademarks r registered trademarks f SAP AG in Germany and in several ther cuntries all ver the wrld. All ther prduct and service names mentined are the trademarks f their respective cmpanies. Wellesley Infrmatin Services is neither wned nr cntrlled by SAP. 40

Introduction & Services Overview

Introduction & Services Overview Academy Cnsulting Grup Intrductin & Services Overview Agenda Intrductin t Academy Cnsulting Grup Our Services t meet yur business needs Prject Management and PMO IT System Develpment Lifecycle (SDLC) Prject