A tool for Operational Safety

Transcription

1 A tool for Operational Safety 2017

2 Serving Safety «We are here to serve Safety, to do it efficiently, accurately and respectfully» Quali-audit Presentation V7 2017/04/21 2

3 Quali-audit Audit Organisation (AO) accredited by IATA to conduct IOSA, ISSA and ISAGO audits. Independent and wholly-owned subsidiary of Air France Group based in Paris Charles de Gaulle Airport. Provider of full range of audits, training, consulting and operational assistance in the fields of air operations in different languages (English, French, Spanish, Russian ). Quali-audit Presentation V7 2017/04/21 3

4 Our mission Contribute to safer and more efficient air operations worldwide by: Closely supporting the IATA Audit Programs Developing and implementing Safety, Security and Quality tools Quali-audit Presentation V7 2017/04/21 4

5 Our core values Commitment to Safety and Quality Integrity Confidentiality Customer Focus Listen to our people Enjoy the work Quali-audit Presentation V7 2017/04/21 5

6 Our people Hard core Chief Executive Officer - Mr. Michel Gorog Director Audit Programs - Mr. Marcel-Henri Lamarque Business Development Director - Mr. Joris Dutheil Quality Control Manager - Mrs. Martine Matulic Quality Assurance Manager - Mr. Stephane Baudoin Proficiency Level Manager - Mr. Jan-Lou Mirial Business Development Manager - Mr. Amaury Delpech Administration & Logistics - Mrs. Mireille Dipanda Ngalle Accounting Officer - Mrs. Patricia Fontaine Quali-audit Presentation V7 2017/04/21 6

7 Our people Team Multicultural team of 60 auditors with a very large experience (in average over 25 years in aviation) and originally trained and operational in various different airlines such as Air France, KLM, Delta Air Lines, Aeroflot Russian Airlines, Alitalia, Air Serbia, Saudia, GOL, Ukraine International Airlines and LOT Polish Airlines. Selected for their high professional standards, adherence to Quali-audit values and their motivation to serve our customers. Many created the IOSA, ISAGO standards and participate to their evolution. Specific US Team and Russian Team: based in North America and CIS countries for more flexibility. Quali-audit Presentation V7 2017/04/21 7

8 Fields of expertise Air Operations: Corporate Management, Flight & Cabin Operations, Operational Control (Dispatch), Maintenance, Ground Handling & Cargo, Security IOSA (IATA Operational Safety Audit) ISAGO (IATA Safety Audit for Ground Operations) ISSA (IATA Standard Safety Assessment) LOSAe (Line Operations Safety Audit - expanded) SAFA (Safety Assessment of Foreign Aircraft) Quality Aeronautical Regulations (ICAO, EASA, FAR) SMS (Safety Management System) for Operator, CAA, MRO Human Factors & CRM (Crew Resource Management) Quali-audit Presentation V7 2017/04/21 8

9 Our activities Our activities Audit, Gap analysis and Assessment Training Consulting / Operational assistance Quali-audit Presentation V7 2017/04/21 9

10 Audits, Gap analysis and Assessment For your own operations, your partners or suppliers Audit IOSA Audit IOSA Internal Audit ISAGO Audit ISSA Assessment US DOD Audit for Civil Reserve Air Fleet (CRAF) carrier. LOSAe Quality audits Other audit scope: ICAO, EASA, FAA Gap Analysis IOSA ISAGO ICAO audit preparation (USOAP) for CAA s Other audit scope: ICAO, EASA, FAA Operational Safety Assessment Evaluation of operations under selected scope and standards including: IOSA, ICAO, SAFA, EASA, FAA, own Customer s standards Quali-audit Presentation V7 2017/04/21 10

11 Trainings Aviation Auditor Training, 4 days in English or French Lead Auditor Training, 2 days in English or French IOSA Airline Auditor Training, 3 to 5 days in English or French Internal ISAGO Auditor Training, 3 to 5 days in English or French Airline Operational Management Training, 5 days in English or French Quality Management System Training, 3 days in English or French Safety Management System (SMS), 5 days in English or French SMS Advanced Training, 5 days in English or French Fatigue Risk Management System (FRMS), 3 days in English or French Human Factors - CRM Training, 3 days in English or French SAFA Training, 2 days in English or French Role and responsibilities for cockpit crew, 2 days in English or French EASA Part 145 / Part M, 4 days in English or French EASA Ops Training, 2 days in English or French Root Cause Analysis Training, 2 days in English or French LOSA Training, 5 days in English or French Quali-audit Presentation V7 2017/04/21 11

12 Consulting / Operational assistances Implementation of Operational Systems : IOSA, ISAGO and ISSA Assistance Organization & Management Documentation & Records Safety Management System (SMS) Security Management System (SEMS) Aircrew productivity Quality system Qualifications and Training Programs Maintenance Quali-audit Presentation V7 2017/04/21 12

13 IOSA expertise Stakeholder of the IOSA Program with : Representation at IOSA Oversight Committee and in the Task Forces. Participation to all main meetings : AO Meeting, ETO Meeting, IATA OPS Forum,... Experience from our IOSA, ISAGO and ISSA auditors, IOSA Auditor Trainings and operational assistances. Quali-audit Presentation V7 2017/04/21 13

14 Some references Quali-audit Presentation V7 2017/04/21 14

15 To contact us Quali-audit Continental Square 1, Bâtiment URANUS 3 place de Londres, BP Tremblay en France Roissy CDG cedex France Mr. Michel Gorog, Chief Executive Officer Office: +33 (0) michel.gorog@quali-audit.aero Mr. Joris DUTHEIL, Business Development Director Mobile: +33 (0) ; Office: +33 (0) joris.dutheil@quali-audit.aero Quali-audit Presentation V7 2017/04/21 15