Michael & Carl navigated us through the project beautifully.

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1 Customer Feedback Summary Of 237 customers surveyed, 200 responded Likely to Recommend 99% Expertise 100% Original Design 100% Construction Quality 99% Trust 99% Innovation 96% Clean & Safe 100% Communication 96% Professional & Organized 98% Warranty Satisfaction 100% Recent Reviews & Published Comments May 20, 2018 Feb 09, 2018 Jan 24, 2018 Mike Payne did a great job managing the project and overseeing subcontractors. He also works with a careful attention to detail and eft to make the final product the best it can be. Michael & Carl navigated us through the project beautifully. The entire team! Craig, John and Jim were fabulous! They were the main staff members involved on the project. Inez is a pleasure to deal with on the phone! Page 1 of 5 report. Visit more about R. Craig Lord Construction Co.,

2 Jan 22, 2018 Oct 16, 2017 Jul 28, 2017 Mar 22, 2017 Feb 09, 2017 Feb 08, 2017 Jan 30, 2017 Mike Payne and Craig Lord both did a wonderful job. Also, I'd like to give a shout out to Sing! Amazing attention to detail! Everyone on the job was really great! I am highly satisfied with this company and I would highly recommend them to anybody. I couldn't be more pleased with how professional they were. They are the best and I am highly satisfied with the end product. The entire team was outstanding, but our lead carpenter, Jim, was particularly exceptional. We had full confidence knowing that he would be on site all day, every day. Exceptional work and an outstanding finished project. Outstanding company with a very professional and knowledgeable staff. Treat your house as if it were their own. Employ only the best sub's. Would highly recommend to anyone looking to have a project done RIGHT! Any renovation can be disruptive to a home. R. Craig Lord Const. Co. Inc. understands that and provides the work with professionalism and respect the customer and their property.but first, with any renovation the question is, "Who do you trust?" Beyond the beautiful work they do, we appreciate... Excellent experience! Would absolutely contract their services again. The quality of the work and the professionalism of their staff was exceptional. Page 2 of 5 report. Visit more about R. Craig Lord Construction Co.,

3 Dec 21, 2016 Oct 17, 2016 Sep 06, 2016 Oct 22, 2015 Oct 12, 2015 All involved deserve the highest marks! Craig has done multiple projects us over the past 20 years: All First Rate We really enjoy working with R.Craig LordAnd believe they take pride in their work!they are about making their clients happy. I cannot emphasize enough how easy our lead carpenter, Gary, made this project. It was large and complicated in scope and he handled every aspect perfectly. Having a lead carpenter to coordinate vendors and subs is a wonderful business model. I wish all contractors conducted their business this way. R. Craig Lord Construction has a reputation around town doing great work while being professional and trustworthy. We always admired a kitchen they did our friends and these reasons contributed mightily to our decision to employ them. Everyone at Craig Lord is a consummate professional but I have to give special recognition to Gary, our lead carpenter who is one of the most capable people I've ever worked with. He goes above and beyond to keep the project moving along and his talent, knowledge and experience have resulted in a beautiful... We are very pleased with how the projects have come out. Great job! Overall I was very happy with the job and are enjoying using the new bathroom. Page 3 of 5 report. Visit more about R. Craig Lord Construction Co.,

4 Aug 21, 2015 May 06, 2015 May 06, 2015 Feb 25, 2015 Feb 18, 2015 Nov 03, 2014 All of Craig's workers and associates are a pleasure to deal with. We think that everyone at R. Craig Lord Construction Co. provides exceptional service, from Ines, the office manager, to the lead carpenters, to Craig and Michael. All of the lead carpenters, Gary, Mike and Carl, have worked on projects us; they are extremely talented craftsmen and their attention... Always a pleasure to have R. Craig Lord Construction Co.work on a project us. Gary, the lead carpenter, worked through many detail issues achieving excellent results. Carl and Sang. Both meticulous, courteous and highly professionaln Michael Pagano---he always keeps me inmed of what decisions I need to make next and is extremely inmed about all aspects of each project. And the lead carpenter on each remodeling project always keeps us apprised of the progress of the job. no suggestions. The company just seems to keep getting better and better. Craig's company has done several jobs us, and at this point, I can't imagine using any other construction company. There was no punchlist because the eman was on top of everything. Page 4 of 5 report. Visit more about R. Craig Lord Construction Co.,

5 Nov 03, 2014 Jul 11, 2014 Jul 11, 2014 The eman Gary did an exceptional job. He was very nice to work with. I would like to recognize Craig his exceptional service. I appreciate that he came out several times to make sure that job was done well. R. Craig Lord Construction Co. was a pleasure to work with. Page 5 of 5 report. Visit more about R. Craig Lord Construction Co.,