Monitoring ICT developments Australia ICT Indicators Case Study

Transcription

1 Internatinal Telecmmunicatin Unin Building Digital Bridges Sympsium Busan, Republic f Krea, September 10-11, 2004 Mnitring ICT develpments Australia ICT Indicatrs Case Study Vanessa Gray (vanessa.gray@itu.int) Market Ecnmics and Finance Unit Telecmmunicatin Develpment Bureau

2 ICT Mnitring Players - verview Australian Bureau f Statistics (ABS) Supply statistics: Prductin f ICT gd and services Demand statistics: ICT user surveys Overseas surces: OECD/UN/ITU Private sectr/cnsultants Department f Cmmunicatins, IT & the Arts (DCITA) Cmmissins data and surveys, funds research and publishes Infrmatin Ecnmy Index (IEI) and Current State f Play Other gvernment agencies Academic Institutins Australian Cnsumer and Cmpetitin Cmmissin (ACCC) Fcus n price cmpetitin/market shares NEW: Bradband statistics Australian Cmmunicatins Authrity (ACA) Mnitrs netwrk perfrmance thrugh data frm peratrs Surveys t measure cnsumer satisfactin Businesses and individuals in Australia are required under legislatin t prvide accurate and cmplete infrmatin required by the gvernment (1905 Census and Statistics Act)

3 The ABS: ICT statistics and surveys ABS develps and changes ICT statistics and surveys in line with industry changes and emerging plicy needs Inclusin f IT use questins in 2001 Census f Ppulatin & Husing Cmputer use at hme (by age and sex) Internet use (by lcatin and sex) high degree f reliability and detail and useful t analyze the natinal digital divide

4 Husehld use f IT survey (HUIT) HUIT survey was designed t prvide a prfile f the uptake and use f infrmatin technlgy in Australian husehlds Reference grup: peple aged 18 and lder in sme 0.2 percent f Australia s husehlds (randmly selected) Frequency: quarterly (1996/98/99/00) annually (since 2001) Results since 2001 cmbine data frm tw different ABS surveys Survey f Educatin, Training and IT (carried ut between April-August 2001 in husehlds) General Scial Survey (carried ut between March-July 2002, in husehlds) Results published in September 2003 refer t 2001/2002 (sme mnths)

5 HUIT scpe & results Husehlds with access t PC/Internet Numbers f PCs per husehld Reasn fr husehlds being withut a PC r the Internet Husehlds with mbile phnes Type f web sites accessed Use f PC/Internet (applicatins/services) Electrnic/financial transactins Characteristics f and expenditure n Internet purchases/rders Access t gvernment services via the Internet % f husehlds with hme ICT access ICT access frm at hme, Australia, Cmputer access Internet access Surce: ABS.

6 Business use f IT survey (BUIT) The ABS s reply t the lack f infrmatin n business use f IT Reference grup: All emplying private businesses ( ) Frequency: 5 surveys between 1993 and 2000; annually since 2000 Results released March 2004 refer t June 2003 (9 mnths) Business characteristics defined by Emplyment size Incme Industry Lcatin (state) Regin (Capital cities, ther areas)

7 BUIT scpe & results Business use f PCs/ Internet/web site Internet access by technlgy (dialup/cable/isdn/dsl) IT security measures & breaches/prblems Web presence/features Internet cmmerce activity (ABS uses OECD definitin!): value, barriers and benefits Use f gvernment services by businesses Internet access by technlgy, businesses, June Surce: ABS Dia-up Cable ISDN DSL 7 18

8 Other IT surveys by ABS Sectr/Survey Farm use f IT (questins included in agricultural survey) Gvernment technlgy Internet Activity Survey Published/ Reference date First: 1997/98 Last: Sept (15) June 2003 data Annual First: 1993/94 Last: 07/2004 (13) 2002/03 financial year data Annual First: Sept Last: July 2004 (4) March 2004 data Biannual/annual since 2004 Scpe Cvers farms (26% f ttal) Ttal gvernment All ISPs Main tpics Cmputer & Internet access ICT expenditure and emplyment Business/residential Technlgy (bradband etc) ISP traffic by technlgy Infrmatin Technlgy Survey First 1992/93 Last: 2000/02 Ad hc All businesses specialized in IT&T Structure and perfrmance f IT&T gds and services by businesses : industry size, incme, prductin

9 Other ICT surces Administrative data T allw mdeling, fr example data frm the Australian Custms/Taxatin Office t evaluate macrecnmic impact f ICT r labr frce data t measure emplyment impact Other gvernment agencies Department f Educatin s survey n ICT literacy and use Private sectr (SENSIS, AC Nielsen, AAS Cnsulting etc) is cmmissined t cllect ad-hc surveys and t fill the gaps Advantage: quick delivery f results Example: e-gvernment benefits study

10 Duplicatin r cperatin? While the ABS cllects bradband statistics as part f its Internet Activity Survey, DCITA has charged the ACCC with cllecting quarterly bradband statistics by Technlgy Data speed Gegraphic pstcde Business sectr ABS will stp Internet Activity Survey if ACCC regularizes bradband survey Bradband issue highlights: 1. Imprtance f timely data 2. Independence f ABS 3. Burden n peratrs Thusands Surce: ABS. ABS 470 Ttal bradband users (000s), Australia, accrding t ABS & ACCC survey ACCC March 2003 March 2004

11 Cperatin: The ICT Reference Grup A frmal mechanism/high level frum t bring tgether stakehlders t discuss ICT statistics Established by ABS in February 2004, includes representatives frm the ICT industry, data prviders (peratrs), gvernment plicy department (DICITA), the treasury prtfli (macrecnmic impact), and academic representatives Will meet twice a year t discuss new indicatrs, identify statistical pririties based n plicy, business and cmmunity requirements, including such questins as: Hw t measure SPAM filtering prducts by ISP and IT security Reginal/detailed bradband subscriber data

12 Use f ICT Statistics KBE/S Surce: ABS. Nte: while there are 5 dimensins, there are many mre prpsed indicatrs than shwn t measure these dimensins Measures f a knwledge based ecnmy/sciety, Australia (ABS, 2003) - a prpsed framewrk based n 5 dimensins many pssible indicatrs Inventry f existing data (including freign surces, such as OECD) Pints t missing data Highlights use f data HUMAN CAPITAL!Educatinal attainment!telewrking trends ECONOMIC & SOCIAL IMPACTS!Graduates In ICT!# f start-ups!bradband penetratin affect a KBE/S ICT INNOVATION & ENTREPRENEURSHIP!R&D expenditure!e-cmmerce activity!ppulatin Age structure CONTEXT!GDP

13 DCITA s Infrmatin Ecnmy Index Benchmarks Australia against 11 ther ecnmies 23 Indicatrs, including: Use f mbile phne Internet access/use (by gender/age) Price f Internet use Bradband use E-business ranking, etc Surce: AC Nielsen; DCITA was able t influence data cllectin by private sectr Highlights imprtance f internatinal cmparability Spain France Italy Japan Germany UK Netherlands Australia HK, China Sweden Canada USA Surce: DCITA Infrmatin Ecnmy Index 2003 Rankings

14 Cnclusins Use the existing channels Strengthen the NSO and build n its expertise Add questins t existing questinnaires/surveys/census (crss-sectr cperatin) Negtiate with market research cmpanies and explre reginal data cllectin and cst-sharing User funded surveys which allw departments t pay fr certain infrmatin frm the statistical ffice Use the existing data and identify new indicatrs Frmal & infrmal cperatin amng players Make use f private market research cmpanies and the academic sectr Methdlgy Use existing definitins Prvide details & identify changes in methdlgy Create the right legal basis Minimize burden n peratrs