Translation and Interpreting

Transcription

1 Translation and Interpreting

2 Capita Translation and Interpreting (Capita TI) provides a comprehensive range of language and localisation services. Our success is built on a combination of traditional translation methods, innovative technology and a clear focus on quality.

3 Our Services: Translation, Editing and Proofreading Enabling you to communicate accurately in other languages by using native speaking, in-country linguists with relevant industry experience. Website Localisation Translating web content, and adjusting all necessary features to conform to the needs of the target audience s culture and engagement with your website. Translation Technology We have transformed the way we work by investing in the latest translation technologies and cutting edge techniques to give you the very best results. We can quickly and easily integrate our systems into your own technology, so you receive a seamless and immediate service. Multilingual SEO Supporting powerful website localisation for anyone who wants to maximise their online presence in other languages or in new geographic locations. Transcreation Ensuring that your marketing and advertising campaigns translate across languages and cultures.

4 International Brand Check Providing you with full assurance that your product, service and brand will work in your chosen market through country or language specific research. Multilingual DTP Recreating your high quality marketing and sales collateral with translations into your target languages. Audio-visual Producing localised video content for training, promotion, advertising or demonstration purposes (voice-over and subtitling). Interpreting Enabling any organisation or individual to communicate with one or more non-english speakers in a range of situations, via the use of experienced linguists and reliable technology. With over ten years of hard won experience and successes in the language services sector, not to mention access to the enormous resource of talent within the wider Capita Group, we are ideally positioned to offer you real solutions and consultancy on complex translation challenges that may arise.

5 The benefits of working with Capita TI Quality We use linguists that are experienced in specific sectors and in translating certain types of content. Financial Stability Capita TI is part of Capita PLC, a UK-based $6.97 billion robust and financially stable FTSE 100 corporation. Security We take privacy and confidentiality very seriously. All the documents we handle remain under strict privacy guidelines. Our clients trust us implicitly with their work and return to us time after time. Scalability We can support all business verticals irrespective of size, shape or geography. From one-off translations to large-scale multi-stage localisation projects, Capita TI offers you an assured service from our experienced, well-resourced team. 24 hour Service As your staff are located worldwide, we understand that requirements may arrive at any time of the day, 365 days a year. Our 24 hour support team based in Manchester is supported by Project Managers in different regions.

6 Speed We understand that in a fast moving, international industry, the turnaround times for many projects can be very tight, and that customers cannot often predict the volume of work required in advance. Our worldwide network of over 10,000 linguists, combined with our best of breed Translation Memory and Machine Translation technologies, ensures we are ideally placed to respond to the need for additional capacity in short time-frames. Cost-efficiency We create specific Translation Memory (TM) databases to be used for future translation projects commissioned. This enables us to re-use content from the same language pairs going forwards, offering a reduction in ongoing translation expenditure and ensuring a tangible Return On Investment. Innovation Our customers will benefit from the use of technologies such as Computer Aided Translation tools or Machine Translation environments in order to improve turnaround times and budget efficiency. Capita TI is a world leader in the development of a wide range of translation tools to facilitate all translation requirements.

7 SIX Facts about Capita Translation and Interpreting

8 1. We can provide our translation services in over 150 languages. 2. Capita TI has helped ecommerce businesses improve their overseas sales by up to 35% in just 3 months, following website localisation projects. 3. We successfully delivered the full translation of official documentation for the participating countries at the London 2012 Olympic Games. We formed a team of over 100 linguists from all time zones to translate up to the minute event reports on the official Olympics website, 24 hours a day, for 12 days. 4. We fill a court or tribunal interpreting job every 30 seconds, every day of the year. 5. Capita TI is a trusted translation partner for some of the largest companies in the world. From Caterpillar to Coca Cola Enterprises, from AXA to Spil Games, these companies trust us to protect their brand and ensure their messages are communicated accurately and in context, across their global markets. 6. Capita Translation and Interpreting is in the Top 25 of the world s biggest LSPs in a marketplace that it worth $34 billion and boasts 28,000 language service companies.

9 SIX Facts about the Language Services sector

10 FACT: The worldwide language services market is growing at an annual rate of 7.4% and estimates for 2014 put the world market at some $39 billion, according to research by Common Sense Advisory. FACT: 56.2% of consumers say that the ability to obtain information in their own language is more important than price (survey by Common Sense Advisory). FACT: Over the next four years many international organisations will find that their content has to be translated by Machine Translation (automated translation). FACT: 65% of multinational enterprises believe localisation is either important or very important for achieving higher company revenues. FACT: The amount of content translated each day is massively dwarfed by the amount of content generated across the globe each day, and the gap is widening.

11 The Value of Language in ecommerce facts The size of the internet: 510 million active websites, with 14.3 trillion live web pages available. 1 million people log on to the internet for the very first time, every day. You can reach 95% of the internet with 36 languages. 74% of internet shoppers say that they will buy again, if after-sales care is in their language too. 85% of online users will only buy financial products if the details are in their own language. 53% of web users will only buy from websites which present information in their own language.

12 Download The Value of Language in ecommerce White Paper today:

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17 Introducing CapitaConnect Through a customised website localisation plug-in developed by Capita TI, we can provide you with an easy to use method for seamless data transfer between your Content Management System (CMS) and Capita TI s TMS. CapitaConnect can be the missing link in your chain to communicate with the world through effectively managed multilingual websites. The benefits of CapitaConnect: Seamless system integration Automated process Full user control and visibility of translation projects Quick and secure set-up process Simple and fast data transfer Automatic detection of new content for translation In-house technical support available Great value for money with market beating pricing.

18 Capita Connect Process Diagram

19 10 steps to successful website localisation 1. Analyse your target market 2. Keyword and SEO planning 3. Select the site structure 4. Choose the content 5. Let the professionals translate the content 6. Localise the content and design in parallel 7. Optimise the content (more SEO) 8. Geo-target using Webmaster Tools 9. Acquire links 10. Ensure your staff can respond.

20 Our language services are just the start Capita TI can provide you with access to a number of Capita organisations that can offer you a range of cost saving, offer-enhancing services and products. Managed IT Solutions Capita Group can provide a wide range of IT solutions, including managed services, infrastructure solutions and cloud services designed to support the organic growth of your business. High Security UK Datacentres Our highly secure datacentres, based in our specialist campus in the UK, can deliver up to 35% cost efficiency savings. Customer Management With operations in India, Poland, and a main hub in the UK, we can take on and manage your onshore and off-shore contact centres, 24 hours a day, seven days a week. With our global reach, you can enhance your global reach. Document and Information Services Solutions such as digital mailrooms and outsourced document printing can transform your office print management, drastically reducing the direct and indirect costs of your print network.

21 Find out more about how partnering with Capita gives you the assurance of quality and trusted delivery on time, every time, by visiting:

22 Contact Us: Capita Translation and Interpreting Riverside Court Huddersfield Road Delph, Oldham Greater Manchester OL3 5FZ United Kingdom Tel (UK & EU): +44 (0)