Troop #: Leader s name: Phone: Service unit name: Service unit #: Service unit cookie coordinator (SUCC): Phone: Address:

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2 Troop information Troop #: Leader s name: Phone: Service unit information Service unit name: Service unit #: Service unit cookie coordinator (SUCC): Phone: Address: Service unit booth sale coordinator: Phone: Region name: Regional cookie manager: Phone: Girl Scouts San Diego office: (619) or (800) Cookie website: sdgirlscouts.org/cookies The Girl Scout Promise On my honor, I will try: To serve God* and my country, To help people at all times, And to live by the Girl Scout Law. *The word God can be interpreted in a number of ways, depending on one s spiritual beliefs. When reciting the Girl Scout Promise, it is okay to replace the word God with whatever word your spiritual beliefs dictate. Girl Scouts of the U.S.A., Mission Statement "Girl Scouting builds girls of courage, confidence, and character, who make the world a better place." The Girl Scout Law I will do my best to be honest and fair, friendly and helpful, considerate and caring, courageous and strong, and responsible for what I say and do, and to respect myself and others, respect authority, use resources wisely, make the world a better place, and be a sister to every Girl Scout. Cookie Program Girl Scouts of the USA is the premier leadership organization for girls. The $800 million Girl Scout Cookie Program is the largest girl-led business in the country and generates immeasurable benefits for girls, their councils and communities nationwide. Through the Girl Scout Cookie Program, girls develop five essential skills: goal setting, decision making, money management, people skills and business ethics. 2

3 This is an abbreviated version of the Troop Cookie Manager (TCM) Handbook for experienced TCMs. All pages referenced are for the full TCM Handbook (except for the Table of Contents on this page), available online at sdgirlscouts.org/cookies. o Username: trefoil o Password: trefoil TCMs are responsible for all information in the full TCM Handbook. Troop Cookie Manager Timeline & Checklist Cookie Program Theme... 6 Troop Cookie Manager Role... 6 Cookie Program Basic Facts & Policies... 7 New for the 2013 Cookie Program... 9 Super Six Cookie Club Girl Rewards Operation Thin Mint Troop and Council Proceeds Troop Materials Training Girls & Parents/Guardians ebudde Computer Specifications ebudde: Log On ebudde: Troop Set-up FAQs for Ordering Cookies Place the Starting Inventory Order Schedule Warehouse Pick-up Time ACH Delivery Day Receipts Reorders/Cookie Cupboard Orders Managing Your Time and the Troop s Inventory Tracking Inventory in ebudde Tracking Girl Sales Totals and Payments Booth Sale Recorder Troop-to-Troop Transfers Tips for Handling Unsold Cookies Booth Sales Credit Card Payments Booth Sale Policies Online Booth Scheduling System Booth Scheduler FAQs Money Handling & Collection Procedures Council Proceeds Payment and Banking FAQs Financial Responsibility Outstanding Balances Final Paperwork Ordering Rewards Finalizing ebudde Sales Report Recording Outstanding Balances What Did They Say? Glossary and Reference Troop Cookie Manager Calendar

4 November - January: Pre-sale activities Attend TCM training by service unit cookie coordinator (SUCC). Review VIP etraining or take TCM test out (must have 2 years of TCM experience for test-out): vipetraining.littlebrownie.com. Verify any troop or parent/guardian outstanding balances with SUCC. Verify with service unit registrar that all girls in troop are registered. Log in to ebudde to set up troop when SUCC gives you access. (page 35) Meet with troop leader to plan girl and parent/guardian training/cookie party. (page 23) Hold a Troop Family Cookie Party and training with parents/guardians and girls. (pages 24-32) Jan. 18: All ages Cookie Rally at Town & Country! Cookie Program logistics Jan. 2 Jan. 31 Service unit booth sale lotteries. See your SUCC for date and time. (page 58) Jan. 11 Troop starting inventory order and delivery appointment due in ebudde by 11:59 p.m. (pages 37-40) ACH electronic debit information due on website. (page 41) Jan. 26 Troop cookie pick-up from warehouse and distribution to parents/guardians. (pages 42-43) Jan. 27 Mar. 10 Individual and door-to-door sales. Jan. 28 Cookie cupboards open for new orders and full case exchange (see pages for cupboard instructions). Feb. 2 Inventory received up to 11:59 p.m. will be counted towards the initial payment ($2/box). (page 69) Feb. 4-8 Troop inventory awareness week. Feb. 4 Military and older girl lottery opens (see pages 59 and 62 for detailed dates/times). Feb. 5 Contact Product Sales if your troop does not have funds to make the complete first payment. (page 69) Military and older girl lottery Round 2. Feb. 6 Military and older girl lottery Round 3. Feb. 7 All sites become available in the ebudde booth scheduler. (page 62) 4

5 Feb. 8 Mar. 3 Booth sales (door-to-door sales may continue until the end of the sale). Feb. 11 Funds for initial payment must be in troop bank account by end of business. (page 69) Troops may order mixed cases (i.e. 8 Tagalongs and 4 Trefoils = 12 boxes). Individual boxes may be exchanged at this time. (page 46) Feb. 13 Last day for parents/guardians to return unsold cookies to troop (if the TCM permits parent returns). Feb. 18 Unlimited sites available on the booth scheduler. President s Day. Feb. 22 Troop initial payment information uploaded in ebudde. Mar. 3 Booth sales end. Last day for new orders at cupboards. Mar. 10 Cookie Program ends. Last day for Cadette/Senior/Ambassador troops to return cookies (up to 60 boxes) to cupboard. (page 11) Mar. 13 Finalized troop data and rewards submission due in ebudde by 11:59 p.m. (pages 74-78) Funds must be deposited in troop account for balance due by the end of business. (page 69) Submit parent/guardian or troop outstanding balance paperwork, if applicable, to SUCC. (pages 74 and 78) Complete the TCM Survey: surveymonkey.com/s/2013tcm. May June Reward distribution. 5

6 The Girl Scout Cookie Program is the largest girl-led business in the country and generates immeasurable benefits for girls and our community. Girls set cookie goals to support their chosen activities for the year, to fund community service and leadership projects, to attend summer camp, to travel to destinations near and far and to provide events for girls in their community. The Girl Scout Cookie Program helps girls develop 5 key business and leadership skills that last a lifetime: 1. Goal setting as she sets cookie sales goals individually and with her team and creates a plan to reach them, she develops cooperation and team building skills along the way. 2. Decision making as she helps decide how her team will spend their cookie money, she furthers her critical thinking and problem solving skills that will help her throughout life. 3. Money management as she takes cookie orders and handles customers money, she gains valuable and practical life skills around financial literacy. 4. People skills as she learns how to talk to, listen to and work with all kinds of people while selling cookies, she develops healthy relationship and conflict resolution skills she can use throughout her life. 5. Business ethics as she is honest and responsible at every step of the Cookie Program, her business ethics reinforce the positive values she is developing as a Girl Scout. Troop activity guides and other great program resources for troop leaders can be downloaded at sdgirlscouts.org/cookies. Thank you for volunteering to manage your troop s cookie logistics! More details about the TCM role and responsibilities may be found on the Troop Cookie Manager Volunteer Position Description and Agreement. 6

7 Cookie details All cookies sell for $4 a box. Cookie varieties: Thin Mints, Samoas, Tagalongs, Trefoils, Do-si-dos, and Savannah Smiles. All cookie varieties have 0 grams trans fat and no high fructose corn syrup. Three varieties have no hydrogenated oils: Trefoils, Do-si-dos and Savannah Smiles. Two varieties are nut-free: Trefoils and Thin Mints. Little Brownie Baker, who makes our council s Girl Scout Cookies, uses as little palm oil as possible in our cookies and purchases GreenPalm certificates to offset 100 percent of their palm oil use. Official start date Sunday, January 27, 2013 at 9:00 a.m. Participation policy (see Participation Agreement for full policies) All girls must be registered Girl Scouts with a signed participation agreement. All troops must have a registered adult cookie manager who completes cookie training and a background check: sdgirlscouts.org/volunteer-application; password: cookies. Troops will be notified in the following circumstances: o Individuals with outstanding balances from previous product sales may only participate in booth sales until the balance is paid in full. They may not handle inventory or money. o Troops with outstanding balances from previous product sales or pending financial paperwork will not be allowed to participate in the Cookie Program until they are in good standing. Girls with guardians in more than one household should obtain separate, signed Participation Agreements. Each household handles its own cookie products and money as to protect them from incurring the other s cookie debt. Safety first! Girls should: Have adult supervision at all times. Sell door-to-door and at booth sales only until 8 p.m. Use only their first names. (Give troop leader or cookie manager s name/phone if customer requests contact information.) Online marketing Girls may: , text, use Cookie Club (our secure website) to inform and take orders from friends/family/previous customers; girls who are 13 or older may also use social networking sites such as Facebook and Twitter to sell cookies (they must follow the council and GSUSA guidelines on girlscouts.org/cookies). Girls may not: send blast s to a work distribution list or post online ads for Girl Scout Cookies on Craigslist, ebay, or any other website that collects payment or is open to the public. Money collection & handling procedures (see pages for full money handling policies) Collect money from customers only when cookies are delivered. Troop proceeds belong to the troop, not to individuals. Girls or their parents/guardians may not accept online payment for Girl Scout product. Troops will make two council payments via ACH withdrawal from the troop bank account. 7

8 Walkabouts (door-to-door sales) - Sunday, Jan. 27 Sunday, March 10 A walkabout is a mobile cookie sale where girls (accompanied by adults) sell in residential areas or on public (not commercial) property. Remember every day is a walkabout day! Walkabouts may be organized by a troop or individual girls with their parents. Walkabouts are prohibited on private property (shopping centers, parking lots, schools, religious institutions, business/retail locations, etc.). Girls may do walkabouts in any neighborhood within San Diego and Imperial counties. Girls may sell to friends and family within any Southern California neighborhood, thanks to an agreement with the other Southern California councils. Booth sales - Friday, Feb. 8 - Sunday, March 3 (see pages for complete booth sale policies) Booth sales allow girls to sell cookies at grocery stores, religious institutions, banks and other private locations. The troop cookie manager must coordinate all booth sales (on behalf of the troop) through the service unit cookie coordinator. For safety reasons, two adults (one registered and background checked) must remain at each booth sale at all times. Girls may set up booths (standabouts) in front of their own residences only during these dates. Exchange and return policy Once they have been signed for by the troop, cookies may not be returned to the council. o The exception to our return policy is that Cadette, Senior and Ambassador troops/groups may return up to 60 boxes anytime during the sale. (In order to use this privilege, troops must not have accepted transfers in and the cookies may not be from the troop s initial order.) Mixed level troops with younger girls (Daisy, Brownie, Junior) may not return. All troops may exchange cookies for other varieties at cupboards beginning Mon., Jan. 28. (See pages for cupboard ordering/exchange instructions.) Troops may accept 1-2 unsold cases from each girl back into the troop s inventory if they can use them at booth sales or to fill girl orders, until Wednesday, February 13. Troops are financially responsible for all cookies received. (page 70) Damaged boxes may be exchanged at cupboards. Are Girl Scout Cookies tax-deductible? Yes and no! While cookies purchased for personal or group consumption are not tax deductible, Operation Thin Mint (OTM) donations are, because customers do not benefit directly by donating to the program. Please report OTM contributions of $250 or more to Girl Scouts San Diego so we can provide an official receipt to the customer. Many companies will match charitable donations. To find out if your employer has a matching gift program, see your company s employee benefits manager. Disregard of any Cookie Program policies may result in the following: Warning that the behavior does not fit into Girl Scout standards. Troop: lose highest proceed rate and/or lose opt-out privilege if an older girl troop. Girl: lose highest reward earned and/or cannot check out or return cookies. Lose remainder of booth sales. 8

9 Super Six = Super simple sale! (See page 14 for details) Girls will offer the six best-selling cookie varieties. Our lineup will be: Thin Mints Samoas Tagalongs Trefoils Do-si-dos Savannah Smiles Why offer only six cookies? Nearly all cookie customers say one of these six is their favorite cookie. By focusing our inventory on America s most beloved cookie favorites and streamlining delivery, we will make everything easier for girls and volunteers. By only selling the most popular varieties we allow girls to successfully reach their goals while reducing the potential for leftover packages of varieties that appeal to more limited audiences. Girls entered into a drawing for an ipad Every girl who sells 200 or more boxes of cookies has her name automatically entered into a drawing to win an ipad even girls in troops that opt out of rewards! To qualify, Troop Cookie Managers simply assign at least 200 boxes to an individual girl s name in ebudde by Wednesday, March 13. We ll announce a winner later that month. Initial order rocker patch Each troop will receive a starting inventory recommendation based on their previous year s initial week of sales. Every girl who follows her troop s per girl average recommendation will receive an Initial Order Rocker patch. See page for details on initial order recommendations. Cookie Club rocker patch Girls who send at least 12 Cookie Club ask s (do not need to result in orders) will receive the new Cookie Club rocker patch. See page for details about Cookie Club, our secure online order-taking system. Goal achiever rocker Girls must set and reach their goal (at least 12 boxes to meet Cookie Program participation requirements) to earn the Goal Achiever rocker patch. TCMs enter each girl s box goal in the Girls tab in ebudde. (pages 51-52) New boxes Our cookie boxes have been updated to reflect today s Girl Scout Cookie Program with fresh images, earned Awards, the 5 Skills and information about our organization. 9

10 Submit troop ACH information online only! That s right paper ACH forms are a thing of the past! Now troops only need to submit their troop banking information online: sdgirlscouts.org/ach. Rewards (page 16) Girl Scouts San Diego will not send reward verification letters for 525+ box levels; girls will receive the reward listed in ebudde. Any reward adjustments and exchanges must be made by Wednesday, May 15. Cookie Bucks will be given as an alternative reward if a girl provides at least three week s cancellation notice for a reward event or camp. (For example, for a cancellation four weeks before a camp session starts, girls receive $100 Cookie Bucks as an alternative. A cancellation two weeks in advance does not qualify for an alternative or credit.) Booth sales recorder Track your troop s booth sales in ebudde and assign box credits to girls right from your smartphone or your computer with ebudde s new booth sales recorder. See pages 53 and 54 for details. Accept credit cards at booth sales Troops now have the option of accepting credit cards at booth sales! Does it make cents for your troop? See page 59 to find out. Easier training options for experienced TCMs If you are an experienced TCM (at least two years), you may test out of the TCM training. You will still need to meet briefly with your SUCC to turn in your agreement, learn about service unit specific dates and procedures, and pick up materials. Your SUCC has details about this option. Experienced TCMs also have the option of receiving the TCM Cookie Bite Handbook, an abbreviated version of the full TCM Handbook. All TCMs will be responsible for information in the full TCM Handbook, regardless of whether they received the Cookie Bite. The full TCM Handbook is available for download at: sdgirlscouts.org/cookies Direct customers to your booth sales! Customers can use our mobile or online Cookie Locator application to find a booth sale nearby. (sdgirlscouts.org/cookies) Remember to keep the information current by cancelling (in ebudde) any sites that your troop cannot use. 10

11 Cookie Club is the faster, easier way to reach high goals! Girls can boost their sales and reach their goals when they use Cookie Club to ask for orders online. (Delivery and payment transaction must be done in person see GSUSA guidelines on girlscouts.org/cookies.) Girls who send at least 12 Cookie Club ask s (do not need to result in orders) will receive the new Cookie Club rocker patch. Customers fill out an electronic order form and return cookie promises which appear automatically in the girl s Cookie Club account. Girls can print their list of orders for parents/guardians to review, sign-off and submit to the TCM. Cookie Club is a safe, password-protected website. Only cookie orders along with Cookie Club supplied messages from a drop down can be received by the girl. No personal information is ever revealed. How can girls get started? Each girl must be set up by her TCM at cookieclub.littlebrownie.com. Or you can automatically sign up your troop within ebudde rather than keying in each girl s information in Cookie Club. Go to sdgirlscouts.org/cookies for step-by-step instructions. Descriptions and pictures of the girl rewards are on the order card and in the Family Guide. New this year Product Sales will not send reward verification letters. Girls will receive the items that are listed in ebudde (page 75), so be sure that parents/guardians fill out the reward choices on the Participation Agreement. Rewards for up to 425 boxes are distributed by your Service Unit Cookie Coordinator in May. Rewards for 525+ boxes are mailed to girls homes. To avoid delays, confirm that girls mailing addresses are correct on the Participation Agreement and in the Girl Scout registration database before the end of the sale. The troop leader or parent/guardian can check by logging into the girls accounts at sdgirlscouts.org/register. Registration letters for 525+ box events will be mailed in April. If girls have not received their letters by April 30, tell them to contact cookies@sdgirlscouts.org immediately. Any reward adjustments and exchanges must be made by Wednesday, May 15. Cookie Bucks will be given as an alternative reward if a girl provides at least three week s cancellation notice for a reward event or camp. (For example, for a cancellation four weeks before a camp session starts, girls receive $100 Cookie Bucks as an alternative. A cancellation two weeks in advance does not qualify for an alternative or credit.) Please note: Some reward substitution may be necessary, based on remaining inventory/event space availability. Find information about Operation Thin Mint in the Family Guide. 11

12 Troop proceeds Proceeds are based on each troop s per girl average (total number of boxes the troop sold divided by the number of girls selling). Older girl troop proceeds Cadette, Senior and Ambassador troops* (multi-level groups that include Daisies, Brownies and Juniors are not eligible) have two cookie proceeds options (the troop must make a group decision): Troop Per Girl Average (PGA) Proceed Rate boxes.65/box boxes.70/box boxes.75/box 276+ boxes.80/box Or 1. Girls receive rewards (see order card or Family Guide) and the troop receives proceeds based on their per girl average (standard structure for all troops, above). 2. The troop chooses to opt out of girl rewards (including OTM rewards) to receive an additional $.10/box.* (These troops could earn up to.90/box!) Eligible girls will receive participation and OTM patches. *Even if an older girl troop has opted out of rewards, any girl in the troop that sells 525+ boxes will receive rewards from the 525 box level and above. (These girls are not eligible for OTM rewards.) Girl and parent/guardian materials Order cards (2 per girl, distributed at cookie delivery) Money collection envelope (1 per girl) Family Guide (1 per family) Participation Agreement (1 per girl) Operation Thin Mint customer receipts (1 pad per girl) Troop resources TCM Handbook / Cookie Bite for experienced TCMs TCM Position Description and Agreement Credit Card Handbook and Kit Parent/guardian training script (pages 25-30) One box of cookies (for Troop Family Cookie Party/Training) 5 boxes for $20 sign Operation Thin Mint OTM flyer and box topper -- use at booth sales (1 set per troop) OTM box wrap (2 per troop) OTM note cards, A note to show we care Girls and customers can decorate and write words of support. Cookie Party Pack (page 24) Cookie sampler one box each of all 6 varieties! $21, while supplies last! (limit 1 per troop) 12

13 Available in council stores in December Cookie mobile decorating kit (available for purchase in council stores for $2 or download for free) Troop paperwork M-3 receipt book (1 per girl) Money collection envelope (1 per troop) Online-only resources (sdgirlscouts.org/cookies) Before the girl/adult training (page 23) Materials to prepare before girl/adult training (page 23) Troop proceeds (page 23) Preparing for a Troop Family Cookie Party (page 24) Parent/Guardian Training Script (pages 25 28) Girl Training Script & Goals (pages 31 32) Previous users If you were your troop s TCM last year, your login is the same as last year. 1. Go to ebudde and enter the address you used last year. 2. Enter your address and the temporary password: samoas. (All passwords have been reset.) 3. Click Log On. 4. Change your password and enter your contact information. 5. Click Submit to save the changes. 13

14 Update your troop settings Your troop and the girls names will be uploaded from the council s membership database. If a girl in your troop is missing from ebudde, please contact your service unit registrar or council volunteer support coordinator for help. 1. Select the Settings tab. 2. Click Edit Settings, and update the information as needed (see table below). 3. When you are done making changes, click Update to save your information. Click Cancel if you want to exit this screen without saving your changes. 4. Add the troop leader and troop treasurer as View Only users. Note: Troop Leader/Cookie Chair has access to make changes in ebudde and on cupboard website. View Only users may only view information in ebudde and cannot access the cupboard website. Note: TCMs and troop leaders automatically get access to the Booth Sale Recorder. They should NOT add themselves as "Troop Booth Recorders" in ebudde. That is only for parents that need booth sale recorder access only. If a TCM adds themselves to this role, it will remove their ebudde access and only allow them to log booth sales! # Girls registered # Girls selling Troop goal (pkgs) Level No incentives/additional proceeds Bank name, routing #, acct # Previous sales year data points Remove The number of girls registered in the troop will be uploaded for you by council. This number is generated from the Girl Orders tab. NOTE: This number is what ebudde uses to calculate your troop s per girl average (PGA). Enter your troop sales goal here, in boxes. (Optional) This setting will affect a troop s ability to return cookies, so be sure it is correct. Select troop level, or Group if you have multiple age levels. If you have a Cadette, Senior or Ambassador troop/group that has chosen to receive the higher level of proceeds (additional $.10/box) instead of rewards, select this option. Multi-level groups with Daisy/Brownie/Junior girls may not choose this option. Ignore this section. Enter your banking information on the ACH website, sdgirlscouts.org/cookies. For your reference only. Select the checkbox next to a contact name to remove a contact from the system. This will disable the person s ability to use the system. NOTE: Do not remove yourself! How will troops know how many cookies to order? Troops that participated in the 2012 Cookie Program will receive a customized letter from their SUCC with suggested starting inventory amounts, based on their previous year s sales. New this year! When a girl follows her troop s starting inventory recommendation, she will receive an Initial Order rocker patch! We do NOT recommend that troops order booth sale cookies with their starting inventory order. (See box on page 39.) 14

15 2013 Projected council variety percentage Thin Mints Samoas Tagalongs Do-si-dos Trefoils Savannah Smiles 31% 23% 15% 12% 10.5% 8.5% Orders must be submitted by 11:59 p.m. (PST), January 11. The system locks after that time. There are five parts to submitting the starting inventory: 1. Enter the troop s starting inventory order*. 2. Check your order totals. 3. Submit and print your order. 4. Select delivery time. (page 40) 5. Submit troop ACH banking information. (page 41) *Council recommends that troops order based on their previous year s sales; the exact recommended amount is listed on the customized letter from their SUCC. See page 12 about the new girl initial order rocker patch. New troops: Your SUCC will give you a recommended amount specific to your troop s grade level based on your area s average cookie sales from last year, by variety. Enter starting inventory 1. Select the Initial Order tab. 2. Click on a girl s name if the girl ordered the recommended troop PGA. The line will highlight and entry fields will appear at the bottom of the chart. Click on Other to order unassigned troop boxes. 3. Enter the order, in boxes, using the Tab button to move to the next entry field. Boxes do not need to be allocated to individual girls if they have not ordered the recommended troop PGA to earn the Initial Order rocker patch. 4. When you have finished entering the troop s order, click Save at the top of the page. 15

16 NOTE: Your order will come to you in cases (1 case = 12 boxes). If your troop order is not in full cases (for example, 10 boxes of Thin Mints), the system adds the necessary number of boxes to complete a case (two, in this example). The additional boxes added to your order to make a full case are shown in the Extras line. Check your starting inventory totals Review your order. Make changes if necessary and remember to click Save every time you make changes. Pkgs. Ordered The total number of packages (boxes) your troop has ordered. This number may not be even cases (multiples of 12) if you followed a councilrecommended formula. Cases to Order Extras How many cases your troop is ordering to accommodate the number of boxes listed in the line above. The number of boxes that were added to your order to fill a case. Submit and print your order When you are satisfied with your order, click Submit Order. The system confirms that your order was submitted. You will also receive a confirmation message. NOTE: You can only submit your order once. If you have changes after you submit, contact your SUCC. They need to make the changes for you. To print your order, click Printable Version. 16

17 Select your delivery time Once you have submitted your starting inventory (initial order), you may select your troop s cookie pickup time in ebudde. The date and location for pick-up are scheduled by council and cannot be changed. 1. Select the Delivery tab. 2. Answer the questions, who is picking up your cookies, etc. Then select your pick-up time by clicking in the box to the right of the time you wish to pick up your cookies at the warehouse. 3. Click Submit My Info. The system will confirm your submission. 4. A delivery confirmation will be available for you to print after your SUCC and Product Sales approve your selection on Jan. 15. After this date, select View Confirmation and print screen. Bring this confirmation to your pick-up. All troops pay the council proceeds via two ACH electronic debits from the troop bank account. Troop bank account information must be entered into the ACH website by an ebudde user (TCM or troop leader) by Jan. 11 in order for the troop to receive cookies on Jan. 26. NEW! No ACH forms or blank checks needed! Only enter information online. All troops must submit their ACH bank information for the Cookie Program, even if they participated in the 2012 Fall Nut Sale. Enter troop bank account information on the ACH website 1. Go to sdgirlscouts.org/ach 2. Log in to ACH Website using the same address you use for ebudde; your password is your troop number. 3. Complete required information (see instructions on website). Have a copy of a troop check available for your reference. You will need the bank routing number in addition to the troop bank account number. 4. Verify all information before you click Submit. Once you click submit, you will NOT be able to log in to the ACH site again, and you will NOT be able to edit your troop bank account information. 5. After verifying all information is correct, click Submit. If for any reason you need to change or correct troop bank information after submitting, you must contact your SUCC. 17

18 Plan ahead For safety and insurance reasons, children and pets are NOT allowed at the warehouse. Please leave both at home. Use a separate book of M-3 receipts for each girl; it will make tracking easier. Write girl names on the front of each book. Assign pick-up times for the parents/guardians. How many cases of cookies will fit in my car? (page 42) Delivery day checklist Bring your ebudde delivery confirmation that lists the exact amounts you are to receive. TCMs are financially responsible for all troop cookies. Make sure you count before signing receipt. Do not accept damaged cases; exchange them right away. Orders must be picked up at one time. Have enough vehicles to pick up your order. Be on time! If you arrive early, do not block the loading area wait out of the way until your assigned time. Please be patient and courteous with our service unit volunteers at the warehouse. Pick up your delivery packet, which contains your girl order cards. If you do not pick up your cookie order within the service unit timeframe, you will have to arrange to pick up your cookies when the cookie cupboards open (Monday, Jan. 28). No exceptions. Parent/guardian doesn t pick up cookies they ordered If cookies are not picked up by parents/guardians within 4 days, use one of the following options: Use the cookies for booth sales or additional orders. Contact your SUCC and ask them to help you transfer cookies out of the troop. o Proceeds and rewards credit will transfer to the girl/troop who signs for the cookies. 18

19 Use these (M-3) receipts to record all transactions with parents inventory out, inventory returned, money collected and balance due. These receipts are very important: If a parent/guardian disputes cookies received or money turned in, these receipts will serve as records and will prove the transfer of liability from troop to the parent. Fill out receipts for your own Girl Scout s cookies as well, to keep your personal financial responsibility separate from the troop s inventory. Both TCM and parents/guardians must sign all receipts. Cookies from troop to parent. Parent/guardian signature TCM signature Use this blank line to record OTM money. Money from parent/guardian to troop. Note how OTM money is logged on the receipt. TCMs may choose to keep a running balance on these receipts, or simply create a separate receipt for each transaction, as ebudde will track payments and balances. TCM signature Parent/guardian signature 19

20 Cookie cupboards are local homes or warehouses where your troop can pick up additional cookies. All orders placed after Jan. 11 will be made through the cookie cupboard system: sdgirlscouts.org/cupboard. The initial order (for pick-up at the warehouse on Jan. 26) is the only order placed in ebudde. You can order additional cases of cookies for girl reorders and booth sales. Do not over-order. The TCM is ultimately responsible for all extra cookies ordered. Remember that cupboards are open every day throughout the sale so you may pick cookies up as you need them. Cookie cupboard orders Cupboards are open to new orders from Mon., Jan. 28 Sun., Mar. 3. You can find the complete cupboard list and schedule here: sdgirlscouts.org/cupboard. Cupboard schedules are subject to change and some cupboards may close before the end of the sale. Be sure to check the online schedule frequently and before making plans. Place orders at least 24 hours before scheduled pick-up. Jan. 28 Feb. 10: Orders must be in full cases (i.e. 12 Thin Mints, 24 Samoas, etc.). Feb. 11 Mar. 3: Orders may be in mixed cases (i.e. 8 Tagalongs and 4 Trefoils = 12 boxes). FULL cases may be exchanged for a different variety beginning Jan. 28. Individual boxes may be exchanged for a different variety beginning Feb. 11. Exchanges are at the discretion of the cupboard manager and available inventory. Although we make every attempt to maintain enough inventory to allow troops to exchange varieties, there may be times that inventory is limited or unavailable. Keep cupboard receipts in a safe place you will need them to complete the final report. Go to sdgirlscouts.org/cupboard. Log in with the address you use in ebudde. Your password is your troop number. You will be prompted to change your password the first time you log in to protect your account security. Enter returns (as well as the return portion of an exchange) as negative numbers. For example, if you are returning 24 boxes of Trefoils, enter -24 in the Trefoils field. All exchanges must be EVEN exchanges the page will prompt you to adjust your order if the total net boxes in an exchange does not equal zero. For example, if you are returning 24 boxes of Trefoils and taking 12 boxes of Thin Mints and 12 boxes of Samoas, enter -24 in the Trefoils field, 12 in the Thin Mints field, and 12 in the Samoas field. Tracking cupboard orders in ebudde All cupboard transactions will be exported to ebudde within three calendar days of the pick-up. If you have a question regarding a transaction listed for your troop, you may contact your cookie cupboard by through the cupboard order website. Turn in the receipt documenting the transaction to your SUCC if it has not been resolved by the end of the sale. 20

21 Use the Booth Sale Recorder to track all booth activity and troop inventory. Using it this year means that your service unit will have information about the booth for next year. (page 53) The Booth Sale Recorder will automatically divide the number of boxes and OTM sold by girls present at booth sales to get box and payment credit per girl for each booth sale. Record girl order credits and payments in ebudde The Girl Orders tab shows how many cookies you have ordered through the starting inventory, cupboard pick-ups, and/or troop transfers (on the Troop Order line). It also tells you the difference between your total order and the amount that has been allocated to the girls. When all boxes have been allocated to the girls, the Difference line should be 0. Use this information to ensure that you allocate all your troop s cookies to your girls. 1. Select the Girl Orders tab. 2. Click once on a girl s name. The screen will change to that girl s individual transaction record. 3. Select Add Trans. or Add Payment. 4. Using the Tab key to move between fields, enter the girl s transaction information. 5. Press Enter or click OK to end the data entry. 6. Click Save to save the information. To print the Girl Orders information, click Printable. 7. To switch to another girl, simply go to the Switch to Girl drop-down menu and select another name. 21

22 Record girl booth credits in ebudde 1. Go to the Booth Sites tab in ebudde. 2. Select Record Sales from the drop down menu on the right. 3. Click on the booth sale that you want to record data for. 4. Enter the number of boxes sold by variety. Remember to include OTM boxes. 5. Uncheck girls' names who were NOT present at the site. 6. Click Distribute. The boxes will be evenly allocated to the girls whose names are checked. You may also manually allocate boxes to the girls by clicking in the Pkgs and OTM boxes besides each girl s name and entering the number of boxes sold. 7. Click Submit Sale. The information will be transferred to the Girl Orders tab. Frequently asked questions All changes must be made on the booth sites tab (under Record Sales). They cannot make changes on the Girl Orders tab. Money from booth sales will be automatically assigned on the Girl Orders tab (because troops will have it from the booth sale). For example, if you assign 10 boxes to a girl from a booth sale, it will automatically fill in $40 paid, giving her a balance due of $0. 22

23 Download the Booth Sale Recorder app You can also distribute girl booth credits on your smartphone. You can download/access the mobile Booth Sale Recorder app from the following locations: Enter girl box credits in the mobile Booth Sale Recorder app while at your booth sale 1. Sign in to the app. 2. Select your current booth sale. 3. Enter the number of cookie boxes sold. 4. Select which girls are present. 5. Submit sale. Troop-to-troop transfers NOTE: The troop that transfers cookies OUT to another troop enters the troop transfer information. ebudde will automatically update the receiving troop s transaction with this information (see instructions below). 23

24 Friday, Feb. 8 - Sunday, March 3 Booth sales are a fun, popular way to boost troop sales. They are usually held at grocery stores, convenience stores, religious institutions, banks, video stores and other private locations. All booth sales must be coordinated and approved by your service unit. Do not contact stores directly. o Booth sales at schools (K-12, excludes colleges and universities) and religious institutions may be coordinated by members and to not need to be approved by the SUCC. All Girl Scouts at a school/religious institution must have an equal opportunity to participate in such a booth sale. Military and older girl sites The military and older girl lottery site will be open Monday, February 4, at 7:00 p.m., to all eligible* troops that have been trained by their SUCC and submitted their troop banking ACH information. TCMs can access the online scheduling system through their troop ebudde account. (page 63) Check back frequently for new sites. *Military sites (commissaries, base exchanges, etc.; Camp Pendleton excluded): any troop may sell at a military base, however, one person with a military ID is required to be present throughout the booth sale. *Older girl sites (universities, farmer s markets, etc.) are for Cadette, Senior, and Ambassador troops only. Credit card payments All troops participating in the 2013 Cookie Program have the option to accept credit card payments at booth sales. It is a business decision each troop must make for themselves; troops should only opt in if they believe they can increase their sales by accepting credit cards as they are responsible for all transaction fees. Credit cards payments may only be accepted at booth sales, not on an individual (door-to-door) girl basis. Troops may only accept credit card payments for the Cookie Program using the council approved merchant (merchant TBA in December 2012). What does my troop need to participate? A troop checking account (savings accounts do not work). An adult with a compatible mobile phone or tablet. The compatible device must have a data plan (standard data charges apply). o An unlimited data plan is strongly recommended or only accepting credit card payments at locations with free wi-fi. More details will be provided in the credit card handbook, released in December

25 On the back of the Booth Lottery Worksheet and Agreement. After service units have conducted their service unit/regional lotteries, ALL service unit booth sites (claimed and unclaimed) will be uploaded into ebudde. If a troop has to cancel a booth site, they only have to deselect the site on ebudde and it will immediately become available for another troop. (page 63) Additionally, this will allow troops to pick up open sites remaining from the lotteries (in case they missed the live lottery or just want additional booth sites). Dates and instructions Feb. 4 7 p.m. Feb. 5 7 p.m. Feb. 6 7 p.m. Feb. 7 7 p.m. Feb Feb. 8 Mar. 3 Mar. 10 Military and older girl sites are available to preview on ebudde. Troops may prepare a list of desired booth locations. Round 1. Military/older girl lottery opens. Troops may select one site. Round 2. Troops may select one additional military/older girl site (for a total of two sites). Round 3. Troops may select one additional military/older girl site (for a total of three sites). Remaining sites from service unit lotteries available in ebudde. All sites (military, older girl, SU sites) open. Booth sale sites open until Mar. 3. Troops may have up to nine sites (from service unit/region lottery and military/older girl, if applicable). Service unit sites (Walmart, Vons, etc.) open to all troops troops may schedule sites outside of their service unit. To begin, all troops may have up to 9 sites on Feb. 7. Troops may select an additional three sites each day. The booth scheduler counts the total number of sites a troop has, so on Feb. 7, a troop may have a total of nine sites, 12 sites on Feb. 8; 15 sites on Feb. 9, and so on until Feb. 18, when sites become unlimited. For example: On Feb. 7, a troop logs into the booth scheduler with eight sites from the live and/or military/older girl lotteries. They would be able to schedule one additional site on the booth scheduler that day. If a troop has more than 9 sites assigned when the booth scheduler opens, they will not lose those sites. They simply have to wait until they have less than the daily maximum sites allowed to sign up for additional sites. Booth sales begin. Booth sales end Cookie Program ends. No cookies may be sold after this date. 25

26 Sign up for booth sites 1. Beginning Feb. 4, you will be able to preview military and older girl booth locations. You will not be able to sign up for any locations until the first round opens at 7:00 p.m. 2. Select the Booth Sites tab. Make sure you are in Council Sales. 3. There are two ways to search for available booth slots: Select Free Slots to search for specific dates filtered by name, date, time or city. Once you enter your search criteria, it will export as an Excel spreadsheet showing all of the available sites, which you can sort by business name, date, time or city. Browse the list by city. Note: Sites listed in green mean that slots are available; sites in blue mean slots are unavailable; sites in gray are in the past. 4. Click on the + sign next to a city name (i.e. San Diego) depending on which site locations you want to sign up for. 5. Click on the + sign next to the location you are interested in. Choose the date and time range you are interested in by clicking directly on the text. This will bring up a small screen on the right, which will show the available periods. Some spots may be closed, due to other troops having selected them already. These spots will say Claimed. 6. To select the time period, click on the space next to the time that you are interested in. To deselect it, you just need to click the space again. 7. Once selected, click on the Submit button to reserve your location and time. You will receive a message that your time is reserved. Click OK on the message window to proceed. 8. Your troop s booth sites are listed on the Dashboard tab, or you can click on the Current Signups button on the Booth Sites tab. A separate window will pop up to show your troop s confirmed locations. Cancel booth sites It is important to cancel sites that your troop is unable to attend, so that another troop may use them. 1. To cancel a site, just click on your troop number next to the timeslot that you wish to cancel. 2. When the space is blank, click Submit and it will re-save without your troop number. 26

27 Are there any new features on the booth scheduler this year? Yes! Past booth sites are color coded gray, so you can see at a glance which sites are available. Booth site door field so you know which door you are assigned to (if blank, you may use any available doors). Booth time slots are displayed on the ebudde troop dashboard. Girls monies Payment is collected only when girls deliver cookies, and cookies are not to be delivered without receiving payment in full. Girls may accept cash and/or checks made payable to Girl Scout Troop # as payment for cookies and OTM donations. Do not accept bills larger than $20. Girl Scouts San Diego does not reimburse troops for counterfeit bills. Adults should safeguard money immediately. Funds should be submitted for deposit to the troop, in their original form (i.e. cash and checks from customers), promptly and frequently. Funds must never be deposited into a personal bank account. Payments for cookies must be submitted to the troop within 5-7 days of receipt. Troops must track every transaction using provided receipts (e.g. product given to girls/adults, money received) for clarity and reconciliation. 27

28 Girl/Adult policies for accepting checks Girls should accept checks from friends, family or a person they trust only. Checks must be preprinted with issuer s current name and address. If phone number is not preprinted, this must be handwritten on the face of the check. Recording the driver s license number is recommended, if possible. Council cautions against accepting out-of-state checks. Do not accept checks if you have any reason to believe it will be returned. You may request cash payment instead. Do not accept checks in any amount over $100. If a customer purchases more than $100 of product, request multiple checks. This will help in collecting a portion of their payment should the full amount not be available from their account. Girl s first name only should be written in the memo section of check to help troop identify payments. For each transaction: Count money/product with the parent/guardian. Both the TCM and parent/guardian must complete and sign the receipt. Give the yellow copy to the parent/guardian. Troops monies Troops will deposit all funds into their individual troop bank accounts promptly and frequently. Some banks charge fees for large cash deposits, so check with your bank well before the Cookie Program begins to avoid incurring these fees. Do not track troop deposits in ebudde (the Deposits tab is for recording council payments and outstanding balances only.) Troop ACH payments will be uploaded by Product Sales. Wells Fargo accounts and large cash deposit fees ALL fees incurred due to depositing large cash amounts during the months of February and March 2013 will be reimbursed when a troop banks at Wells Fargo under the council plan*. In order for troops to receive a refund on the charges assessed, they need to only do one of the following (please have the account number on hand): Call or one of the designated Business Bankers (contact your Volunteer Support Coordinator if you are unsure) and request the refund. Call or visit your local Wells Fargo Bank branch and request the refund from the Business Banker or Store Manager. If you encounter any difficulties, please contact Brenda Hummell (brenda.hummell@wellsfargo.com) and she will ensure the store knows the process in the future. Please note: The only fees for which your troop account will be reimbursed are those related to excess cash deposits. Any NSF fees your account may have incurred due to overdrafts are still the responsibility of the troop, and not of Wells Fargo Bank. *Please contact your Service Unit Treasurer to open a Wells Fargo account under the council plan. 28

29 Troop money handling policies and procedures Troops may accept credit card payments at booth sales. (page 59) Do not accept bills larger than $20. Girl Scouts San Diego does not reimburse troops for counterfeit bills. (page 70) Make deposits within 3-5 days of receiving money. You are responsible for all money turned in to you by the girls. Put all deposit receipts in the troop money collection envelope for your records. Troop policies for accepting checks Checks are to be made payable to Girl Scout Troop #. Do not accept personal checks over $100. DO NOT accept checks at booth sales. Train girls and parents/guardians on all money handling policies and procedures. Be specific regarding check policies. This will help to ensure our risk is kept to a minimum. Ask parents/guardians to give you any checks they collect within 5-7 days of receiving them. Troops must deposit checks within 7-12 days of the date the check is written. NOTE: Banks do not always add your checks upon receipt. Your bank may contact you if your deposit slip is incorrect. Girl Scouts San Diego cannot offer any recourse if your troop deposit slip is incorrect. Parent/Guardian collection issues Should payment concerns arise with a parent/guardian in the troop, troop leaders/troop cookie managers are asked to attempt resolve the issues within their own troops before submitting an Outstanding Balance Report. Document the situation and all attempted contacts. This information may be needed if money remains uncollected. (See pages 71 and 78 for more information on parent/guardian outstanding balances.) Returned check recovery (see page 66) Council payments All council payments will be made via ACH debit. Council will automatically withdraw the amount owed from the troop s account within 10 business days of each troop payment deadline. Troops must enter their bank account information on the ACH website by Jan. 11. (page 41) In the case of overpayment to council, troop refunds will be made by the end of June. Troops will make payments to council based on the following schedule: 29

30 Banking calendar: Dates can also be found on TCM Timeline & Checklist. (pages 4 and 5) Jan. 11 Feb. 5 Feb. 11 Mar. 13 Troops must enter bank account information on ACH website. Contact Product Sales if initial troop payment amount needs to be reduced due to insufficient funds. cookies@sdgirlscouts.org. Troops must have the funds for the initial ACH withdrawal deposited into their account by the end of business. Troop will pay $2 per box received as of 11:59 p.m., February 2. This will include starting inventory and cupboard transactions. Remaining balance (minus any outstanding parent/guardian balance up to $400) must be deposited into troop bank account by the end of business. This amount is found on the Amount You Owe Council section of the Sales Report tab in ebudde. See pages for final paperwork instructions. Troops must enter parent/guardian outstanding balances (up to $400) into ebudde to reduce the amount of money that is debited from troop s account for final payment. (page 78) The troop pays for all cookies it receives, including unsold cookies. Troops are responsible for invalid returns and inaccurate entry of parent/guardian outstanding balances, which may take up to three months to be identified by Product Sales. It is the responsibility of the TCM to account for all troop product and money. TCMs are financially responsible for keeping track of their troop s inventory, collecting signed participation agreements and filling out M-3 receipts for every transaction, including money received. Responsibility is transferred from the TCM to the parents/guardians when a participation agreement and product receipts are completed. Troops MUST record transactions using M-3 receipts to show the parent/guardian accepted cookies. If troops are not able to document that a parent/guardian took cookies, they may be responsible for any unpaid balances. Troop proceeds are not to be used to cover uncollected parent/guardian money. Amounts up to $400 should be subtracted from council proceeds ($400 or less; see page 78 for instructions). Do not hold up troop wrap-up because of an outstanding balance. Theft/Robbery/Blugary/Fire (page 70) Counterfeit bills Girl Scouts does not take responsibility for counterfeit bills received by troops. We strongly recommend that troops only accept bills of $20 or less. 30

31 Parent/guardian outstanding balance Any parent/guardian who does not turn in money by Mar. 13 should be submitted as having an outstanding balance. Do not hold up wrap-up because of an outstanding balance. 1. Enter the outstanding balance in ebudde. (page 78) 2. Submit the Outstanding Balance Report to your SUCC. (Download: sdgirlscouts.org/cookies) Attach signed Participation Agreement. Attach all M-3 receipts relating to the outstanding balance. Experience has shown that immediate contact with the parent/guardian by the TCM is by far the most effective method of collection. The TCM should call the parent/guardian and discuss the problem. If possible, arrange for payment or partial payment. Alert leader and SUCC if matter is not resolved by Mar. 13. Council will contact the parent/guardian and try to collect the debt. Payment plans may be used, or in some cases, the debt may be referred to a collection agency and may be pursued to the maximum extent of the law. Troops may be reimbursed up to $400 for parent/guardian outstanding balances. Completed paperwork must be turned in by Mar. 13 to be considered. Rewards at the 525-box level and above may not be distributed if balance is not paid in full by April 12, TCM outstanding balance If troop final information (boxes allocated to girls, rewards ordered, OTMs submitted) is not completed in ebudde or is submitted as incomplete, the TCM will be considered as having an outstanding balance until it is completed. Failure to submit final information may affect girl reward distribution. Troop must contact Product Sales (cookies@sdgirlscouts.org) by Feb. 5 if initial troop payment amount needs to be reduced due to insufficient funds. If council payment is not received (i.e. a troop doesn t submit ACH information or the electronic transfer is declined due to insufficient funds) the TCM will be considered as having an outstanding balance until payment is received. TCM is fully responsible for all monies received, ensuring that the troop receives its proceeds and the council is paid in full. 31

32 There are four parts to finalizing your troop s sale: Gather all receipts (girl and cupboard), booth sale totals, troop transfer receipts, and deposit slips. Order girl rewards. (page 75) Ensure all information in ebudde is complete and correct. (page 76 ) Turn in paperwork to your SUCC, if applicable. (page 76) After March 13 Do not accept any money from parents/guardians after outstanding balance paperwork has been submitted to the SUCC. Parents/guardians must pay debts at Girl Scout Balboa Service Center to ensure payment is recorded correctly. Remaining cookies may be sold to friends/family/previous customers only. Public sales (i.e. door-to-door, booths, walkabouts) are not allowed after March 10. IMPORTANT: If your troop is requesting a reimbursement for a returned check, mail the Returned Check Reimbursement Request directly to the council office. Do not send it with the final troop paperwork. (Download: sdgirlscouts.org/cookies) Keep a copy of the ebudde Sales Report for your records for one year. Submit copies of the final Sales Report, M-3 receipts, troop deposits and Participation Agreements to the troop leader. She will need these for troop financial reporting. ebudde calculates the girl rewards based on the boxes sold as recorded in the Girl Orders tab. All troops must submit orders for patches, even if they are opting out of the rest of the rewards program (Cadette, Seniors and Ambassadors only). Verify your girls totals Girl rewards are cumulative. You will need to enter the number of goal achiever patches your troop earned. Make selections at the 120, 525, 650, 800, 1000, 1500 and 3000 box levels from the girls Participation Agreements. If the selections on the Participation Agreement are incomplete, contact the girl to find out her choice. If you cannot verify her choice, select the event. She will be able to change her choice upon receiving her registration letter, if necessary. Submit your reward order Product Sales will calculate and submit your girls Cookie Club and Initial Order rocker patch orders. These rewards will not be visible in ebudde. 1. Select the Incentives tab. 2. Click Fill Out. 32

33 3. There are two ways to select girl rewards. a. The system will show a link next to the girl s name in the list if additional information is needed for a girl order (i.e. a choice, listed on Participation Agreement). Click the girl s name and enter the information as needed, then select Submit Girl Order. b. NEW! Select Edit All to select all of the girls rewards in one session. Note: if you choose this option, you will not be able to save a partial order and come back to it. Only choose this option if you are ready to submit all of your rewards. 4. When you are finished updating the reward selections for all girls (including Goal Achiever patches), click Submit Incentive Order. NOTE: You can only submit your order once. If you have changes after you submit, contact your SUCC. They need to make the changes for you. See page 16 for reward distribution policies. Review finalized data in ebudde 1. Select the Transactions tab. Verify that cupboard transactions and troop-to-troop transfers (Transactions tab) are entered correctly. 2. Select the Girl Orders tab. Use M-3 receipts to verify girl totals. Girls have the correct total box amounts under their name (for initial order, reorder, and booth sales) and total payment amount is recorded accurately. Do the Due and Paid amounts on the Girl Totals line match? o The amount listed in the Difference line under the Total column must equal 0 in the Girl Totals row. o If there is a negative number, the troop has cookies left in its inventory. Assign all of the boxes to the girls for rewards. o A positive number indicates that the girls have been assigned more box credits than the troop paid for. Subtract box credits accordingly. 3. Select the Settings tab. Verify the number of girls selling is accurate. If you have a Cadette/Senior/Ambassador troop/group that has chosen to receive the higher level of proceeds (additional.10/box) instead of rewards, select No Incentives/additional Proceeds. Troops or multi-level groups with Daisy/Brownie/Junior girls may not choose this option. 4. Select the Sales Report tab. (See following page for example.) The Sales Report reflects all transactions for the troop. It includes the starting inventory order, additional orders, OTM, payments, as well as the calculations for troop profit, council proceeds, and balance due. Council payments listed under Deposits Made should match your records (page 77). 33

34 If there is a parent/guardian outstanding balance, it should be listed in the Deposits section. This will reduce the payment the troop owes council. See page 78 for instructions. Troop deposits should not be entered under Deposits. Verify that all numbers listed on the Sales Report match your records. The final debit amount owed is listed by Amount You Owe Council. 5. Complete the TCM Survey: surveymonkey.com/s/2013tcm. Your feedback helps us improve the Cookie Program for the future. 6. Finally, please recycle any dated (i.e. 2013) or unused materials. That s it! You re finished (unless you have outstanding balances or questions about transactions if so, please see box below for instructions). Thank you for a job well done! Complete the following steps only if there are outstanding balances or transaction discrepancies. If you have a parent/guardian outstanding balance, see page 78 for instructions on how to record it in ebudde and reduce the troop s final payment. Print the Sales Report and turn it in to your SUCC by Wednesday, Mar. 13 with the following attached: Cookie cupboard receipts (only if there are discrepancies). (page 76) Transfer receipt(s) (only if you are disputing troop transfers). Outstanding Balance paperwork, if necessary (Participation Agreement, M-3 receipts, and report). (page 76) 34

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