Major Donor Manager. January Join the family be part of the end game
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1 Major Donor Manager January 2018 Join the family be part of the end game
2 Contents Letter from the European and UK Director 3 Job Description 4 Person Specification 7 Conditions and Benefits 9 Team Structure 10 Recruitment schedule and how to apply 11 Page 2
3 Letter from European & UK Director I m delighted to introduce you to Animals Asia, a progressive, dynamic and global organisation making great advances in animal welfare predominantly in China and Vietnam, but with reach across Asia. If you are looking for a career move that will enable you to play a key role in creating significant, lasting change you will be excited about working here. In 1998, we set out with a primary goal of ending bear bile farming a horrific trade that is arguably the world s cruelest form of animal abuse. Last year, the Vietnamese Government announced its partnership with Animals Asia to bring this to an end by 2022 and we are now working on the exit strategy. There has never been a more exciting time to join the team and be part of this historic, rewarding journey. We are also at the forefront of ending the cat and dog meat trade and ending the use of animals in performances across Asia. Our fundraising team is equally progressive and exciting. Filled with talented, passionate and dedicated people we have the ambition to match our potential and have been growing steadily since 2012 doubling income from 1.1m to 2.2m in But this is still only the tip of the iceberg we could do so much more by investing in the right people who can make it happen. We have a vast network of loyal, generous major donors who are already deeply invested in the charity yet, with the right support, their experience and contributions could be transformational. Current annual income from HNWIS is already between 500k and 1m. We have created this new role as an opportunity for somebody to create that special donor journey and with it, a chance to work with a motivated donor pool to make their mark in a growing team. You will also manage our new, highly skilled and driven Trust and Grants Fundraiser. You will love Major Donor fundraising as much as you love animals and your track record of great results will demonstrate that. As this role is home based, you will need to be one of life s natural go-getters, full of drive, initiative and hunger. Your confident, sociable personality will enable you to make relationships easily and your experience will help showcase your well-honed diplomacy and negotiation skills. If you are keen to join the Animals Asia family and be part of this inspirational journey, I look forward to hearing from you. Warmly, Jo Dunsford European and UK Director Page 3
4 Job Description As Major Donor Manager you will take the lead on all HNWI relationships and manage the P/T Trusts and Grants Fundraiser. You will be responsible for strategic development as well as day to day delivery. As a member of the team, you will deputise for the Director as required, in particular sharing your broad experience to help upskill the wider team. 1. Strategy, Planning and Regulation You will have the expertise and confidence to drive the strategic development of your income stream autonomously, coupled with the collaborative skills to work with a global team of stakeholders to implement it effectively. Undertake an audit of current activity across your income stream to identify opportunities for growth. Work with the Insights Manager and CRM team to create a 3 year growth strategy across the HNW relationship income stream which supports the charity s immediate needs and maximises the long term opportunities. Draw on current and emerging research to shape your plan and train / upskill your internal stakeholders. Identify and develop necessary systems and processes to support the growth of major gifts. Include peer to peer fundraising engagement plans to mobilise networks and introductions. Include competitor review and analysis. Take the lead for ensuring Animals Asia is compliant with all relevant regulations in relation to Major Donors, Trusts and Grants. Support the E & UK Director in the strategic development of the wider strategy as required. Page 4
5 2. Prospecting and Research Ensure all solicitation and cultivation plans are up to date on the CRM. Grow our network of major donor prospects and donors by identifying new leads and proactively developing relationships with them. Create and manage a targeted range of acquisition events to engage and inspire them. Be proactive in ensuring you develop an excellent knowledge of Animals Asia s work, liaising with colleagues as required, to prepare and present first class presentations and proposals. Represent Animals Asia at networking events, knowledgeably and passionately articulating our need for support. 3. Donor Stewardship and Relationship Management To deliver against agreed income and expenditure targets. Implement the highest standards of donor stewardship to manage a portfolio of prospective and existing philanthropists. Work closely with our Major Donor Programme Manager and programme team to find engaging, exciting funding propositions including solutions to generate unrestricted income and multiyear gifts. Find innovative ways to engage supporters who are unable to visit the projects in Asia. Provide support and briefings to the CEO and Directors, ensuring they are well prepared for all Major Donor activity. Work collaboratively with them to develop key relationships. Take a lead to prepare all Major Donor updates so they are all well informed about progress of projects and feel in the loop and ahead of the curve on all organisation news. Ensure the stewardship programme includes regular face to face meetings and telephone conversations as well as engagement events and reports. Be responsible for managing the financial drawdown and restricted spend as appropriate. Lead the negotiations and discussions, identifying and preparing the right people to make the ask, and to do this directly as appropriate. Ensure donors and internal stakeholders are all clear and in agreement with commitments on both sides. Ensure all relevant communications are maintained on the database. Assist with the preparation of Press Releases and PR when required. Page 5
6 4. Reporting and Budgets Contribute to the development and implementation of a rolling three year philanthropy strategy and budget. Prepare an annual phased income and expenditure budget and quarterly forecasting. Support the European and UK Director with the wider budgets as required. Generate and manage a strong pipeline of opportunities and maintain this on the CRM and team planning documents. Ensure effective work plans are in place to deliver the projected income and achieved all financial and non-financial KPIs. Update this workplan monthly. Prepare regular reports and evaluations for the European and UK Director as required. 5. Line Management Provide effective line management to the Part Time Trusts and Grants Manager to develop their skills and capabilities, undertaking monthly supervision meetings and bi-annual appraisals. Provide dotted line management, support and training to the European Major Donor Manager. 6. Continuous Improvement Contribute to the on-going review, development and implementation of changes to improve the productivity and efficiency of Animals Asia. Participate in staff training and performance and development appraisal process to assist in the achievement of Animals Asia objectives and mission. 7. Inter-department relations: Ensure that inter-department and inter-personal relationships are positive, collaborative, and contribute to the overall mission of Animals Asia. Develop and maintain effective working relationships with management in regard to work procedures, employee relations and procurement related concerns. Be prepared to assist in further activities of a small team i.e. events. Support colleagues in activities outside of your specific job description on occasion and as required. 8. Other Promote and advocate Animals Asia to the general public Follow established Animals Asia procedures and policies Page 6
7 Person Specification Knowledge Understanding of Data Protection, VAT, Gift Aid and fundraising best practice E Understanding of Major Donor market and trends E Understanding and familiarity of animal welfare issues and sector D Skills/Attributes Results and target driven E Creative and lateral thinker with an innovative and strategic approach to developing new business and cultivating relationships Excellent networking and influencing skills at the highest level E Excellent writing skills, including bespoke proposals, reports and thanking E Excellent verbal communication skills, including telephone manner E Excellent interpersonal skills / ability to network and build relationships at all levels E Solution focused with a creative approach to issues and a can do attitude E Ability to prioritise a varied workload, work calmly under pressure and meet tight deadlines Computer and IT literate E Proficient in database use (Blackbaud CRM preferred) E E E Page 7
8 Experience At least 5 years fundraising experience, including at least 2 years in a senior role, ideally as part of a fundraising management team E Significant experience in creating and driving through a growth strategy in Major Giving Extensive experience preparing and managing phased income / expenditure budgets, pipelines and forecasts E E Qualifications Educated to degree level E Possess fundraising certificate or diploma D Circumstances Able to work occasional extended hours and weekends as required E Able to accommodate global meetings early morning / late evening E Have use of own car for extensive and regular travel around the UK E Page 8
9 Conditions and Benefits Place of work Salary Working hours Reports to Manages Budget responsibility Probation Annual leave Other benefits Home based within 90 minute travel to London 45k - 50k dependent on experience Full time standard hours are 37.5 hours per week from 9am to 5pm Monday to Friday with a 30 minute unpaid lunch break. You will be required to work such additional hours as are necessary to fulfill your role which may include evenings and weekends. You will be expected to manage your hours, responsibilities and workload accordingly. European and UK Director Trusts and Grants Manager Income only The appointment will be subject to the satisfactory completion of a six month probationary period. Initially 24 days per year. You will also be entitled to one extra day s leave for every year of service after 2 years, up to a maximum of 4 days, providing a maximum total of 28 days after 6 years, plus eight bank and public holidays. The holiday year runs from January 1st to December 31st. Pension (Employer contributions of 2%, rising to 3% in 2019) Health care scheme with Westfield Health Flexible working conditions Page 9
10 Team Structure Director, Europe & UK Major Donor Manager (UK) Events Fundraising Manager (UK) Shop Manager (UK) Community & Corporate Fundraising Manager (UK) Head of Supporter Care, Europe & UK Community, Corporate & Events Fundraiser (EUR) Major Donor Manager (EUR) Trust and Grants Fundraiser (UK) Fundraising Development Exec (UK) Senior Supporter Care Exec (UK) Supporter Care Exec (UK) Supporter Care Co-ordinator (Eur) Gov. Vol Supporter Care Exec (Mini Job/Temp) Page 10
11 Recruitment schedule and how to apply To apply Please send CV s with covering letter outlining how you meet the person specification and why you should be considered for this role. jobs@animalsasia.org.uk Closing date Noon, Monday 5 February 2018 First interview Second interview To find out more Thursday 8 / Friday 9 February 2018 (via Skype) Thursday 15 February 2018 (Kings Cross, London) Page 11
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