Measuring Social Outcomes Knowing & showing you re making a difference

Transcription

1 Proudly presented by Measuring Social Outcomes Knowing & showing you re making a difference 13th & 14th February 2013, Bayview Boulevard, Sydney Key speakers Attend & learn Andrew Young Chief Executive Officer International Keynote Jeremy Nicholls Chief Executive SROI NETWORK & Chair SOCIAL IMPACTS ANALYSTS ASSOCIATION Why measuring outcomes is so important What measurement tools are available and how to use them How other organisations are measuring outcomes How to embed measurement into your organisation Eleri Morgan-Thomas Director Service Impact Mission Australia Corinne Proske Head of Community Finance & Development NATIONAL AUSTRALIA BANK Featuring an array of presentations by not-for-profits, government, corporate & philanthropic experts! Pre & Mid Conference Workshops Workshop A How to measure impact through Social Return on Investment (SROI) Researched by Workshop B How to measure social outcomes Workshop C How to measure a social enterprise s impact Register 2 delegates and the 3rd comes FREE! Special offer for not-for-profit organisations To register phone fax registration@criterionconferences.com

2 How do you know you re making a difference? Because we care about delivering beneficial social outcomes, we should also care about continuous improvement, effective measurement and transparent reporting of social outcomes. As we look towards the next two decades of ageing population and potentially shrinking budgets, we face a compelling challenge to increase the effectiveness of our work to address social issues. Increasingly the social, business and government sectors will work in collaboration to address these complex problems. At the heart of many of the changes we see ahead is effective measurement. Evolving social finance and other funding models will increasingly reward effective deliverers (and reporters) of social outcomes. Measuring and reporting transparently will be key to attracting and communicating with partners, investors and donors and building and sustaining public trust. The launch of the Australian Charities and Not-for-Profits Commission is a significant and positive step in the direction of more consistent, national, transparent reporting. I don t think it will be the last. Whether your interest is in improving outcomes for the community, preparing your organisation for new collaboration and funding models, or laying the foundations for potential future reporting requirements, the time is now to understand the importance of social outcomes reporting, to learn from best practice in a variety of contexts, to understand different tools and methodologies and to apply this learning in practice. From 2013, measuring outcomes will be at the top of the national agenda for the social impact sector. The, in partnership with Criterion Conferences, has developed a two day conference for senior executives, managers and practitioners responsible for reporting and measuring social outcomes. Our line-up of national and international speakers from across sectors will illustrate why measurement is important, approaches and methodologies in different contexts, and key success factors. We look forward to welcoming you to this event. Proudly Endorsed by Andrew Young Chief Executive Officer SAVE up to $600 when you register by 16th November 2012 Plus key contributions from: Department of the Prime Minister & Cabinet Gianni Zappala Orfeus Research & Annette Michaux The Benevolent Society Calum Scott Opportunity International Australia Lisa George Macquarie Group Foundation Helen Liondis AMP Foundation Les Hems Kevin Robbie Geoff Rowe Endeavour Foundation Jayne Meyer-Tucker Jennifer Duffecy Anglicare WA Rebecca Scott STREAT Sylvia Admans The R.E. Ross Trust Mark Reading PwC Bob Mulcahy Father Chris Riley s Youth Off The Streets Ian Learmonth Matt Bevan UnitingCare Ageing Brian Smith Local Community Services Association Heather Smith Maor Bar-Ziv EGO Media Partners Register 3 delegates and the 4th comes FREE! Special offer for government, corporates & philanthropic bodies

3 Day 1 Wednesday 13th February :30 Registration, coffee & networking 9:00 Welcome to Country Traditional Owner, Gadigal People 9:10 Welcome remarks from the Chair Why measure outcomes & impacts? 9:20 - an outcomes-led organisation The value of measurement for social impact A new vision for the Andrew Young, Chief Executive Officer 10:00 The importance of measuring outcomes & the Government s role Senior Representative Department of the Prime Minister & Cabinet 10:40 NAB: Measuring the social value of microfinance programs Corinne Proske Head of Community Finance & Development National Australia Bank & Les Hems, Director of Research 11:20 Morning tea & networking 11:40 Why measurement is becoming increasingly important to corporate foundations & what the future holds Helen Liondis, Manager AMP Foundation & Lisa George, Head Macquarie Group Foundation 12:00 Outcomes in the context of new models of social finance & how organisations can approach it Mark Reading, Australian Corporate Responsibility Partner PwC & Ian Learmonth, Executive Director Embedding impact measurement into your organisation 12:40 Getting started Asking the right questions Getting the required data Selecting the tool/methodology that s right for your organisation Maor Bar-Ziv, Founder & Partner EGO 1:20 Networking lunch 2:20 Effectively measuring outputs & paving the way for impact measurement Why Unit Costing and the measurement of outputs is crucial to organisations being able to measure and understand impacts About the costing methodology tool developed by Endeavour Foundation and what the organisation learned in the transition to outputs reporting Geoff Rowe, General Manager Policy, Research, Planning & Strategy Endeavour Foundation 2:50 How to make outcomes measurement business as usual Why it s crucial to make outcomes measurement business as usual The importance of a national framework and what s being done to achieve this The change management strategies used by to ensure a coordinated organisational focus on measuring outcomes Jayne Meyer-Tucker, Chief Executive Officer 3:20 Measuring social impact in a complex organisation Eleri Morgan-Thomas, Director Service Impact Mission Australia 3:55 Afternoon tea & networking 4:15 Effectively measuring impact in a small organisation The challenges of size and diversity Using and abusing Results Based Accountability (RBA) The promise and potential of technology Brian Smith, Executive Officer Local Community Services Association 4:50 Emerging measurement challenges & The Benevolent Society s experience The broader state of evaluation in the not-for profit sector, key challenges and how they can be overcome What works - measuring outcomes in large not-for-profit organisations Social Benefit Bonds in NSW - emerging measurement challenges Annette Michaux, General Manager Social Policy & Research The Benevolent Society 5:30 Closing remarks from the Chair & close of day one Morino writes in Leap of Reason: For social sector leaders, the great benefit of managing outcomes is that it gives them powerful new tools for learning over time, making better-informed decisions, and becoming more effective at what they are so passionate about doing. The greatest dividends of all of course accrue to the communities, the families, and the individuals with whom we work.

4 Day 2 Thursday 14th February 2013 To register, call us on or book online 8:30 Welcome, coffee & networking 9:00 Welcome remarks from the Chair Jeremy Nicholls, Chief Executive SROI Network & Chair Social Impacts Analysts Association 9:10 INTERNATIONAL KEYNOTE ADDRESS Jeremy Nicholls, Chief Executive SROI Network & Chair Social Impacts Analysts Association The Social Return on Investment (SROI) Network is a membership organisation for individuals, organisations and companies supporting principles and standards in accounting for social and environmental value. In his role as Chief Executive Jeremy advises public, private and voluntary sector organisations on how they can increase the value created by their work. How to measure impact 9:50 The toolbox for measuring Social accounting and audit Logic models such as Log Frame Social Return on Investment (SROI) Dr Gianni Zappala, Director Orfeus Research & Associate Professor 10:30 Morning tea & networking 11:00 How to determine if you re adding value using SROI SROI as an impact measurement approach: What it is and how it works Key lessons learned Benefits and challenges of this method Kevin Robbie, Executive Director 11:40 STREAT s work with SVA using SROI Undertaking a predictive SROI in 2010 Ground-truthing two years later with a second SROI The Good, The Bad, The Ugly Rebecca Scott, Chief Executive Officer STREAT 12:20 Networking lunch 1:20 Using the Results Based Accountability (RBA) methodology An overview of the RBA methodology and how it is being applied by Anglicare WA How RBA helps with service planning, monitoring and continuous improvement The challenges and opportunities of implementing RBA across different service types Jennifer Duffecy, Executive General Manager Corporate Strategy & Marketing Anglicare WA 2:20 Living it - funding for impact The R.E Ross Trust s journey in this space Sylvia Admans, Chief Executive Officer The R.E Ross Trust 3:00 Afternoon tea & networking 3:30 What we ve done & what we ve learned so far How Opportunity International Australia is measuring its impact Calum Scott, Program Impact Director Opportunity International Australia How Youth Off The Streets is measuring the value of its outcomes across a wide range of services Bob Mulcahy, Chief Operating Officer Father Chris Riley s Youth Off The Streets Lessons learned through UnitingCare s experience with SROI Matt Bevan, Strategic Research & Insights Manager UnitingCare Ageing Local ownership of measurement and impact Heather Smith, Chief Operating Officer 4:30 Closing remarks from the Chair & close of conference Scholarship Applications Criterion Conferences are pleased to offer a select number of scholarships for small not-for-profit organisations to attend. To apply for a scholarship please contact Lindsey Eifler at lindsey.eifler@criterionconferences.com Sponsorship Opportunities We work closely with corporate partners to create unique and innovative tailored sponsorship packages. Contact Melik on Tel: for more information. Find us at: - Twitter#csisocial - LinkedIn: Australian Not-for-Profits Discussion Group

5 Workshops Tuesday 12th February 2013 Wednesday 13th February 2013 How to measure impact through SROI Pre Conference Workshop A Tuesday 12th February 2013, 9:00am 12:00pm The past decade has seen increasing interest in measuring social impact. Social Return on Investment (SROI) has emerged as an approach to meet these demands. SROI is a form of stakeholder-driven evaluation blended with cost-benefit analysis tailored to social purposes. This workshop will focus on understanding how the principles of SROI can apply to real life situations. Why attend this workshop? Real examples: Learn how SROI has been applied in Australia Practical application: Work in small groups to apply SROI to one of your projects What you will take away by attending Learn how the SROI principles can be applied to understand the impact of your investments Appreciate how SROI can be used for management decisions or public reporting About your workshop leader SAVE up to $600 when you register by 16th November 2012 How to measure social outcomes Pre Conference Workshop B Tuesday 12th February 2013, 1:00pm 5:00pm This workshop will provide a thorough introduction to measuring social outcomes and impact; framed within a research and evaluation approach. It will focus on asking the right questions and selecting the methodology that s right for your organisation. Why attend this workshop? Cut through the jargon, get the right frameworks in place and ask the right questions Understand the various tools/methodologies you can use to measure outcomes and impacts What you will take away by attending An understanding of what s required to lay the foundations for effective outcomes and impact measurement Knowledge of the various approaches available and in what circumstances they are most effective About your workshop leader Simon Faivel, Senior Consultant Maor Bar-Ziv, Founder & Partner EGO How to measure a social enterprise s impact Mid Conference Workshop C Wednesday 13th February 2013, 5:30pm 8:30pm This workshop will explore the Strategic Frame approach to measuring and developing a Social Enterprise s impact. This approach appreciates the complexities in value measurement and the tensions arising from engaging with multiple users, audiences, purposes and expectations. It recognises social enterprises as living and changing, and moves away from a linear (inputs to outputs) focus to a dynamic learning approach. Why attend this workshop? A focus on the specific needs and circumstances of social enterprises A practical focus: Case studies of how to integrate the Strategic Frame into the community of practice About your workshop leaders What you will take away by attending An understanding of how measuring impact is challenging and how this differentiated approach is able to overcome challenges Insights into how the Strategic Frame can support better management and strategy to ensure mission driven outcomes are having a distinctive impact Richard Seymour, Senior Lecturer, Innovation & Enterprise Program Director & Co-Director IERG, Discipline of International Business The University of Sydney Business School Jarrod Ormiston, Researcher, Discipline of International Business The University of Sydney Business School For more information on your workshop leaders please visit

6 Registration Page Measuring Social Outcomes 13th & 14th February 2013 Event Prices How To Register Online: Fax: Tel: registration@criterionconferences.com Team Discounts For larger group bookings call us on & find out how you can SAVE ~ Only one discount can be used per booking. Delegates must be registered at the same time from the same company. Venue Bayview Boulevard 90 William Street Sydney NSW 2011 Ph: Delegate Details Please complete: (Please photocopy for additional delegates) DELEGATE ONE Accommodation Delegate Forename: Delegate Surname: Job Title: Company/Organisation: Telephone: CC*WEB Mail: Criterion Conferences Pty Ltd PO Box R1478 Royal Exchange, NSW 1225 Don t forget to quote CRITER1302 to receive your discounted accommodation rate! Fax: Postal Address: Signature: Approving Manager s Name: Cancellations Should you be unable to attend, a substitute delegate is welcome at no extra charge. The company regrets that no cancellations will be refunded, course documentation will, however, be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable. Privacy Policy: Any information provided by you in relation to this conference is collected by Criterion Conferences and will be added to our database with the sole purpose of providing you with information about future conferences and services. If you do not wish to be added, please tick here when you fax back your registration to Changes to Conference and Agenda: Criterion Conferences reserves the right to alter the programme without notice and is not responsible for any loss or damage or costs incurred as a result of substitution, alteration, postponement or cancellation of any event. Criterion Conferences ABN number: Tick relevant box If there is a package you require that is not mentioned above, please contact us and we will be happy to provide you with a quote. *GST is charged at 10%. Registration fee includes lunch, refreshments and conference documentation. Please contact us for any special dietary requirements. Full payment must be received prior to the conference to ensure admission. How To Pay Number of delegates: Credit card: Visa Mastercard American Express Bank Transfer (details below) Cheque Total amount $ Please make payable to Criterion Conferences Pty Ltd & mail to Criterion Conferences, PO Box R1478, Royal Exchange, NSW 1225 Quote 4674 on the remittance. Please invoice me Cardholder s name: Card No.: Expiry: Signature: Bank Transfers Register & pay by 16 Nov 2012 Account Name: Criterion Conferences Pty Ltd Bank Name: Westpac Branch: Broadway, NSW, Australia Address: SHOP LG 4/5 THE BROADWAY S/C, Broadway, NSW 2007, Australia Register & pay by 20 Dec 2012 Discounted rates for not-for-profit organisations - Register 2 delegates & bring a 3rd delegate FREE~ $ GST = $ Workshop A B or C + 2 Workshops A B C + Workshops A, B & C $ GST = $ $ GST = $ $ GST = $ SAVE $600 $ GST = $ $ GST = $ $ GST = $ $ GST = $ Register & pay by 18 Jan 2013 $ GST = $ SAVE $100 $ GST = $ $ GST = $ $ GST = $ Standard rates for government, corporates & philanthropic bodies - Register 3 delegates & bring a 4th delegate FREE~ $ GST = $ Workshop A B or C + 2 Workshops A B C + Workshops A, B & C $ GST = $ $ GST = $ $ GST = $ SAVE $600 $ GST = $ $ GST = $ $ GST = $ $ GST = $ $ GST = $ SAVE $100 $ GST = $ $ GST = $ $ GST = $ BSB Code: Account Number: Ref: 4674 Standard price after 18 Jan 2013 $ GST = $ $ GST = $ $ GST = $ $ GST = $ $ GST = $ $ GST = $ $ GST = $ $ GST = $ Audio CD Please send me set(s) $999 + GST = $ Commercial Solutions Providers $ GST = $ aqua.3183