STUDENT ASSESSMENT TLIF4064A Manage Fatigue Management Policy and Procedures

Transcription

1 STUDENT ASSESSMENT TLIF4064A Manage Fatigue Management Policy and Procedures Student Name Employer Unit Descriptor This unit involves the skills and knowledge required to manage fatigue management policy and procedures in an organisation, including identifying legal requirements, liabilities and responsibilities; establishing and/or improving fatigue management implementation plan and related policy and procedures; and acting appropriately upon reports on the implementation of fatigue management policy and any identified breaches of fatigue management regulations. It also includes ensuring that the operation's systems are compliant with fatigue management regulations and policy; planning and organising adequate resources and operational systems; and facilitating the training and assessment of staff on their responsibilities and fatigue management techniques. Licensing, legislative, regulatory or certification requirements are applicable to this unit. Employability Skills This unit contains employability skills. Application of the Unit: Persons achieving competence in this unit will need to fulfil the applicable Commonwealth and state/territory legislation and relevant regulations covering the management of fatigue in the workplace. Work is performed under minimum supervision generally as a manager. It involves the application of relevant regulations and the principles of fatigue management to the management of an organisation's fatigue management policies and procedures. Learners Comments: Signature Date../.../. Supervisor Comments: Signature Date./.../. College of Warehousing Trainer/Assessors Comments (feedback to the students): (**Original is to be kept by the College and the copy is to be given to the student) TO THE ASSESSOR: Please ensure that the Student and Supervisor s signatures are recorded. The Assessor will sign and date the assessment tool and write the result and feedback in the Feedback section above. He/she will advise the student of the result and the feedback (including future options) before or on the next scheduled visit. Signature Date../.../. TLIF4064A Manage fatigue policies and procedures CW85028 (ver 01) Page 1 of 6

2 SECTION 1. PLEASE ANSWER THE FOLLOWING WRITTEN QUESTIONS 1. Name the WHS/OHS legislation that requires a PCBU/employer to provide a safe workplace and safe systems of work 2. What are the primary legislative requirements of a PCBU/employer under WHS/OHS legislation? 3. What are the legislative requirements of a worker/employee under WHS/OHS legislation? 4. List three signs of fatigue. 5. What strategies could an employer use to ensure an employee is fit for work and not suffering from fatigue? 6. Why should near misses be reported? 7. What is chain of responsibility and how does it apply to fatigue? 8. Provide three (3) methods of how an employer could change the culture of a workplace where safety is a low priority in decision making by all employees. 9. What is the purpose of a company fatigue risk management system? 10. State the purpose of a company fatigue procedure and provide an example. 11. Describe how a procedure differs from a work instruction or Safe Operating Procedure (SOP) and provide an example. 12. Provide three (3) strategies that could be used by a Safety Officer to identify how an employee s lifestyle could impact on safety in the workplace. 13. How could a sleeping disorder affect a person s fatigue? TLIF4064A Manage fatigue policies and procedures CW85028 (ver 01) Page 2 of 6

3 14. How is a scheduler of fatigue management defined in legislation? 15. What is the national heavy vehicle accreditation scheme and how has it been applied in Australia? (2 part question) 16. List three (3) potential behaviours that a fatigued person could demonstrate in the workplace. As the Safety Officer, what action/s would you take in the three situations? 17. How are risks identified in your workplace and how are they documented? 18. How does a company minimise fatigue related risks in its supply chain? 19. Fatigue management must be a budget item in an organisation s operating budget. As a person responsible for workplace safety how could you describe to senior management a cost versus a benefit analysis of this budget item? 20. List the four (4) steps in a risk management process. 21. What sources of information are available on fatigue management in your workplace and how is this information provided to employees of the organisation? 22. Within the transport industry there are three levels of fatigue management, what are they? 23. What is the purpose of a roster or schedule? 24. Why should a comparison be done of a planned to actual schedule? 25. If employees have low level educational and literacy skills, what learning strategies would you implement to ensure understanding of the impact of fatigue? 26. Define the methodology used to conduct an internal audit of a workplace fatigue management system including stakeholder consultation. TLIF4064A Manage fatigue policies and procedures CW85028 (ver 01) Page 3 of 6

4 SECTION 2. PROVIDE SAMPLES OR COPIES OF THE FOLLOWING FORMS OR DOCUMENTS AND ATTACH THEM TO THIS ASSESSMENT Attachment 1 - Copy of a Fatigue management policy Attachment 2 - Copy of a Fatigue management procedure or work instruction Attachment 3 - Provide a decision making flowchart covering risk management identification and control SECTION 3. COMPLETE THE FOLLOWING CASE STUDY RELATING TO FATIGUE MANAGEMENT As the OHS officer responsible for managing workplace fatigue, identify the issues and provide strategies and methods you would use to minimise or reduce fatigue and comply with legislation. ABC Fresh Food Providores is a small manufacturer and distributor of fresh and processed fruit and vegetables used mostly by the hospitality and food catering industry in your State of residence. They employ a total of 35 staff and the business is facing tight economic times due to a general slowdown in the Australian economy. The company chooses to pick up their fresh produce from small crop farmers in a radius of 300 kilometres from their manufacturing base. This ensures that the produce picked in the early hours of the morning, before the sun rises is processed in the factory and ready for distribution to customers in less than 24 hours. The ABC farm pick-up drivers often commence work at 1.00am and return to the factory from 5.00am until approximately 9.00am. Wednesdays and Thursdays are very busy periods and all staff are required to work more hours on these days to get through the work. The factory employees have flexible starting times and four day working weeks. Twelve hour days plus overtime is a normal work day followed by a three day break Saturday, Sunday and Monday. Traditionally, the company recruits its staff from a local provider who helps socially disadvantaged people and new arrivals to Australia. Language, literacy, work ethics, culture, religion and general communication is often a challenge in the workplace. Some farm pick-up truck drivers also deliver the processed products to the customers. This extends their work day especially towards the end of the week. As the Safety Officer, you have been employed full time to address how the company can comply with OHS fatigue management legislation and improve workplace processes, develop staff rosters, driver schedules, training, risk management, and record keeping systems to ensure a safe workplace and compliance. The Company has a fatigue risk management policy and procedures in place as well as a fatigue risk management system implementation plan. You have already identified that these have never been reviewed or improved. Company personnel manage the training for fatigue on an ad hoc basis. TLIF4064A Manage fatigue policies and procedures CW85028 (ver 01) Page 4 of 6

5 In your answer address the following: 1. What methodology would you employ to review and, if necessary, improve the policy, procedures and implementation plan? 2. Identify the key stakeholders, both internal and external, from whom you would gain feedback on the existing policy, procedures and implementation plan. 3. How would this feedback be factored into the review and improvement process? 4. Apart from your analysis of the feedback during the review and improvement process, discuss two other sources of information which might support this process. 5. Effective management of fatigue management policy and procedures involves review and continuous improvement; ensuring that the fatigue implementation plan and its related policy and procedures are understood and complied with by all staff implementing adequate training system/s and counselling/disciplinary actions. In your report discuss A method of distribution of fatigue related information to staff A training system which would be adequate for this company, and how and when counselling/disciplinary processes would be undertaken. 6. Once you have completed the entire review process and identified areas of noncompliance or recommended improvements, list final step necessary for approval to proceed further. This case study should be answered using approximately 500 words or more, ideally typed. Additional information or supporting information such as diagrams, flowcharts or other documents should be attached to support your answer. TLIF4064A Manage fatigue policies and procedures CW85028 (ver 01) Page 5 of 6

6 SECTION 4. COMPLETE THE FOLLOWING PRACTICAL ACTIVITIES WITH YOUR ASSESSOR/TRAINER OR SUPERVISOR AND RECORD THE RESULTS ON THE CHECKLIST PROVIDED IN THIS ASSESSMENT Student Name: Click here to enter text. Employer: Click here to enter text. Date: Click here to enter a date. No. Task to be performed Meets Standard? Yes No 1. Student is aware of legislation covering fatigue management including policies and procedures. 2. Student is aware of staff or contractor scheduling to cover fatigue management, including work and rest. 3. Student has general knowledge about methods of identifying fatigue of a co-worker or contractor. 4. Student can apply fatigue management methods for the workplace and can act upon them as required. 5. Student is aware of accidents and can identify if fatigue is a contributing factor. 6. Student knows processes where a contractor shows signs of fatigue in the workplace and processes to follow. 7. Student is aware of chain of responsibility legislation in a supply chain. 8. Student is aware of the required training systems on or off the job to ensure fatigue compliance. 9. Student can review reports and possible costs related to fatigue management and accidents. 10. Student can apply fatigue self assessment systems or software systems used in managing fatigue in the workplace. 11. Student can apply risk management processes and procedures. 12. Student can complete a workplace rostering system. The supervisor or assessor confirms that the worker/student is able to perform or identify the practical activities listed above to workplace processes and standards. Supervisor Name: Signature: Date: TLIF4064A Manage fatigue policies and procedures CW85028 (ver 01) Page 6 of 6