A SMART TABLET FOR SERVICED APARTMENTS SELL MORE THAN JUST SPACE

Transcription

1 A SMART TABLET FOR SERVICED APARTMENTS SELL MORE THAN JUST SPACE

2 Greet your guests with a wifi-connected complimentary tablet, where they can check-in, purchase on-demand services, (such as food delivery) and find out local places to visit. Streamline guest communication by leaving video instructional guides to appliances, security and other information. Add a new revenue stream by up-selling services to your guests whilst in-property. Our tablets come pre-loaded with options to order food delivery, tourist attraction and theatre tickets, taxis, dry cleaning and more. Customise the tablet to sell late check outs, luggage storage, mid-stay cleans and more. PREMIUM GUEST EXPERIENCE Sell more than just space. FROM 3.99 PER MONTH* 8 inch tablet, stand, 2 metre charging cable Pre-loaded with YourWelcome App * pricing is per tablet, per month per month is based on 300 tablets

3 REMOTE MANAGEMENT VIA SIMPLE WEB PORTAL The tablets are controlled via a client web portal that manages all content displayed to the guest. New property guides, recommendations and services can be added in minutes and instantly pushed to the tablets. Take a data driven approach to your guests inproperty experience by accessing your Guest Analytics portal. No more paper property guides! Content managed remotely via secure client web portal Co-branding options available Complimentary client & content on-boarding, portal training and 24/7 support Free replacement for any guest breakages or theft of the device

4 SELL MORE THAN JUST SPACE ON-DEMAND SERVICES POWERED BY LEADING PROVIDERS MONETISE YOUR GUESTS IN-PROPERTY BY UP-SELLING A RANGE OF PREMIUM SERVICES Your guests spend money on food, experiences and travel during their stay. YourWelcome enables you to place a powerful transactional portal in-property and opens up a new revenue stream to your business. FOOD GYM ACCESS TAXIS & TRANSFERS TICKETS TO ATTRACTIONS THE PROCESS Guest Makes a Purchase YourWelcome Processes Payment

5 SET UP SERVICES YOU CAN OFFER TO YOUR GUESTS AND SELL DIRECT VIA THE TABLETS YourWelcome offers the opportunity to market services that you are able to offer direct to your guests. The tablet offers a frictionless way to monetise your guests by offering services that you can fulfil. 01 LATE CHECK-OUTS Set your current check-out time and allow guests to extend it. This updates your portal calendar for ease of scheduling. 02 LUGGAGE STORAGE Allow guests to leave luggage either in the property or with a concierge. 03 APPLIANCE RENTAL Whether it s an espresso machine, a portable air conditioning unit or even a safe, your guests can pick and choose items you have available to hire. 04 MID-STAY CLEANS Monetize additional cleaning packages, from deep clean, to bathroom clean to just a hoover and turn down service. 05 PARKING PERMITS For those guests who arrive by car, direct them to the tablet for their parking needs AND MORE The possibilities are endless. Speak to a team member for tailored ideas. You Earn Money from Each Transaction New Revenue Stream

6 STREAMLINE GUEST COMMUNICATION

7 GUESTS WATCH 3.7 VIDEO GUIDES PER STAY REDUCE CALL-OUTS Video content is language agnostic, easily consumable and offers the guest the most accessible way to access key property information. If your guests consume the information you leave out for them then this will translate into material cost saving with the reduction of call outs to properties. Take a data driven approach to which information is key to guests by reviewing analytics of how many guests consume the content and what point of the stay it is accessed. GET TO KNOW YOUR GUESTS Allow your guests to check-in via YourWelcome and watch your CRM data capture grow. You are able to set the data fields you require from your guests, and can even capture an image of their ID. DATA DRIVEN APPROACH The YourWelcome tablets will offer you a unique insight into in-property purchase and search behaviour patterns. This data will enable you to tailor all aspects of your offering to what your guests want. CUSTOM GUEST CHECK-IN MODULE DATA ANALYTICS ON GUEST TABLET USAGE IMPROVE YOUR CRM DATA CAPTURE OFFER GUEST SATISFACTION SURVEYS IMPROVE USER REVIEWS ON BOOKING PLATFORMS

8 GET IN TOUCH YourWelcome Second Home Hanbury Street London, E1 5JL United Kingdom +44 (0)