e-tender Notice No.2 year

Transcription

1 Govt. of Maharashtra undertaking Maharashtra State Handicapped Finance And Development Corporation MHADA, Griha Nirman Bhavan, Kalanagar Ba ndra (E), Mumbai-51. Phone No / e-tender Notice No.2 year MSHFDC/CR 748/e-Tender/2014/ Main portal : MSHFDC portal: Managing Director, Maharashtra State Handicapped Finance and Development Corporation, Room No.74, Ground Floor, MHADA, Griha Nirman Bhavan, Kalanagar, Bandra (E), Mumbai-51, is inviting on line digitally signed tenders in form Percentage rate from companies with expertise in supply of skilled manpower, with skills in accountancy, computer software, and other administrative work for supplying manpower for undertaking Loan distribution/ recovery/accounting and administrative work in Head office and branches located at all over Maharashtra. The Service contractor (Company supplying manpower) should have adequate, well trained and experienced manpower. The e-tender will be available on the above portal Dtd. 05/08/2014, p.m. to 21/08/2014,upto p.m Those companies who are participating in e-tendering at first time have to get User ID & Password from portal and contractors should be having Class-II Or Class-III Digital Certificate of Two Pair. (1. Sign Verification 2. Encryption / Decryption). Digital Certificate form is available on For any information and help for the up loading & downloading e-tender please do contact with support team on Ph. No or 56 support.gom@nextenders.com All information regarding etendering is available on above portal. Sd/- Managing Director Maharashtra State Handicapped Finance & Development Corporation 1

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3 Name of work Supply of skilled Manpower at Head office Mumbai and Branches of All over Maharashtra INDEX CHAPTER DESCRIPTION PAGE NOS. NO. I TENDER NOTICE ( IN ENGLISH ) 5-6 II DETAILED TENDER NOTICE 8-11 III MEDHODOLOGY OF TENDER SUBMISSION Managing Director Maharashtra State Handicapped Finance & Development Corporation 3

4 CHAPTER-I DETAILS TENDER NOTICE (ENGLISH) 4

5 Maharashtra State Handicapped Finance And Development Corporation etender NOTICE Digitally Signed & unconditional online Tender in form Percentage Rate companies with expertise in supply of skilled manpower, with skills in accountancy, computer software, and other administrative work for supplying manpower for undertaking Loan distribution/ recovery/accounting and administrative work in Head office and branches located at all over Maharashtra, MHADA Griha Nirman Bhavan, Kalanagar, Bandra (E), Mumbai-51. The Service contractor (Company supplying manpower) should have adequate well trained and experienced manpower:- Sr No. Name of Works 1 Supply of skilled Manpower at Head office Mumbai and Branches of All over Maharashtra.Estimated Cost Of Tender in Rs. Tender Price in Rs E.M.D. In Rs. Rs. 5,87,000 Rs Rs Date Of Submission of Tender Fees And EMD to the Office 25/08/2014 Before 1.00 P.M Seq No Stage Desc Stage Start Date & Time 1 Release Tender Department Stage 05/08/ Tender Download Bidder Stage 05/08/ Bid Preparation Bidder Stage 05/08/ Close For Technical Bid Department Stage 21/08/ Close For Price Bid Department Stage 21/08/ Bid Submission Bidder Stage 21/08/ Technical Bid Opening Department Stage 25/08/ Price Bid Opening Department Stage 25/08/ End date & Time 05/08/ /08/ /08/ /8/ /08/ /08/ /08/ /8/

6 Details such as bid documents, last date of application bid submission etc., will be available from 05/08/2014, p.m. on following MSHFDC s official e- Tender portals / website. Original Copy Tender Fees DD/Pay Order & EMD should be submitted on 25/08/2014 before 1 p.m. to the head office. e-tendering training will be given on 11/08/2014 at 3 pm Main etendering Portal : MSHFDC etendering Portal : MSHFDC Office Website: All the tenderers have to register on to get user id & password. The Tenderers have to make a payment of Rs 1038/- online as service charges for the use of Electronic Tendering during Online Bid Data Decryption and Re-encryption stage ( i.e. Bid Submission Stage No : 6 ) of the Tender. Tenderers should have valid appropriate class (Class II Or II )Digital Signature Certificate (DSC) obtained from any Certifying Authorities. In case of requirement of DSC, interested Bidders should go to and follow the procedure mentioned in the document Procedure for application of Digital Certificate. In case of any quarries, Bidders may contact to the service provider on any working days on contact nos /56 support.gom@nextenders.com Sd/- Managing Director Maharashtra State Handicapped Finance & Development Corporation 6

7 Chapter II DETAILED TENDER NOTICE 7

8 Maharashtra State Handicaped Finance And Development Corporation Managing Director, Maharashtra State Handicapped Finance and Development Corporation, Room No.74, Ground Floor, MHADA, Griha Nirman Bhavan, Kalanagar, Bandra (E), Mumbai-51, is inviting on line digitally signed tenders in form Percentage rate from companies with expertise in supply of skilled manpower, with skills in accountancy, computer software, and other administrative work for supplying manpower for undertaking Loan distribution/ recovery/accounting and administrative work in Head office and branches located at all over Maharashtra. The Service contractor (Company supplying manpower) should have adequate well trained and experienced manpower. The e-tender will be available on the above portal Dtd. 05/08/2014, p.m. to 21/08/2014,upto p.m Application are invited from companies with expertise in supply of skilled manpower, with skills in accountancy, computer software, and other administrative work for supplying manpower for undertaking Loan distribution/ recovery/accounting and administrative work in Head office and branches located all over Maharashtra. The Service contractor (Company supplying manpower) should have adequate, well trained and experienced manpower. The manpower supply company (hereinafter called as service Company) should be limited company incorporated under the Companies Act 1956, and should be registered with Govt., authorities and should submit along with its quotation & presentation details of its experience/background/details of registration etc, (The Company Should have at least one chartered accountant as a consultant who will have sufficient knowledge of accountancy and audit. Application should be submitted along with a proper plan for recovery & increasing the number of beneficiaries in backlog district. The other terms and conditions are as follows:- 1. The person appointed to be kept on a trial basis for one month and if his services are found satisfactory on the basis of the given quantity and expected quality, etc., or work /output, he will be continued or the service company will have to change him and provide a replacement. 2. The Company will provide personnel for day to day accountancy and administrative services. The Personnel will carry out the work as per the requirement outlined in the scope of work which would include documentation of each borrower s recorded, day to day maintenance of cash book. Bank book, borrower s ledgers, and disbursement of loan, follow up with the borrowers for loan recovery and other work outlines on a periodic basis. 3. The personnel will provide a monthly report of the respective districts which will be reviewed by MSHFDC management and the company and will be reviewed on a periodic basis for any changes if required. The skilled manpower to be supplied confirms the following specifications: 8

9 The person engaged in field work should be at least 12 th STD pass out & preferably graduate with complete knowledge of Microsoft Excel, MS World, MS Office, Window XP, Networking and Internet. Numbers of such persons required at our Head office and Branches located all over Maharashtra as per details given below. Sr. No Name of Post Nos Minimum Qualification Payment per person per month Total amount 1 Manger at H.O 3 Graduation 20000/- 60,000/- 2 Assistant H.O 6 Graduation / 12 th 15000/- 90,000/- pass out 3 Accountant Cum Clerk at H.O 6 12 th pass out & Must Typing 10000/- 60,000/- Marathi/English 4 Peon at H.O 1 8 th with L.M.V 7000/- 7,000/- License 5 Driver at H.O 2 5 th with L.M.V 15000/- 30,000/- License 6 Recovery th /12 th 10000/- 3,40,000/- Consultant at District Office Estimated Value 5,87,000/- District where loan distribution is high Mumbai, Thane, Pune, Kolhapur, Solapur, Nashik, Ahmadnagar, Jalgaon, Dhule, Aurangabad, Beed, Jalna, Latur, Parbhani, And Usmanabad Districts where loan distribution is average Satara, Sangli, Nandurbar, Nande, Amravati, Buldhana, Yavatmal, Akola, Washim, Chandrapur Districts where loan distribution is low Sidhudurg, Raigad, Ratnagiri, Bhandara, Gondiya, Gadchiroli, Hingoli, Nagpur, Wardha I. Main focus of the corporation is to achieve the Target of 80% or more loan recovery & to achieve the equal distribution of loan on each district. The outsourcing agency will be held responsible for recovery form beneficiaries & they should see that it will be 80% or above the target The outsourcing agency is also responsible to obtain new application in the district where beneficiaries. II. The remuneration to the outstanding agency will be paid on the basis of administrative charges submitted in the quotation + service Tax, and T.D.S deducted at source as per rules. 9

10 III. IV. The minimum period for which the manpower required is eleven month in the first instant and likely to be extended thereafter and it depends on the progress of recovery and new loan cases as states in the notice. The company will provide training to the personal at their cost on regular basis and their performance will be reviewed every three months by MSHFDC managements. V. Once a person has been approved after trail, he will not be changed by the company under any circumstances. He can only be change at the behest of his Offices. VI. VII. VIII. IX. The engaged should be well behaved, skillful and perform his duties under the direction of the office where he will be attached and he will have to work form AM to P.M on all working days. For working on holidays prior permission will be required form the concerned officer of the corporation. It is imperative that the person engaged performs his duties to the satisfaction of officer in charge of that office otherwise the contract can be terminated on 1 (one) day notice. Only the normal weekly off and Gazette holiday along with total 15 leave on yearly basis will be allowed to the personal. The personal being appointed will be certified to have clear bonafides and his complete details will be provided by the company to MSHFDC. X. All payment will be made to the company only. It shall in turn submit proof of having made the payment to the hired employees. The payments if work shall be made on monthly submission of bills and the payment shall be made at the earliest. XI. XII. XIII. The entire responsibility of the outsourced person regarding his leaves, pay, medical EPF and other service benefits of any, will be on the company. The company will be solely responsible for the development of accountants who will be working for and on behalf of the company and would be on the companies roll irrespective of their attendance being taken by the corporation. The corporation will not own any responsibility of their employment or otherwise. The company shall give the Corporation a Bank Guarantee of Rs.1, 00,000/-(to the satisfaction of the corporation) as a security deposit; in favour of Managing Director, Maharashtra State Handicapped Finance & Development Corporation In case accountancy/administrative work are found to be unsatisfactory, the corporation reserves the right to terminate the contract and the company shall be liable to forfeit the security deposits so made. It is important to high light that the contract would stand terminated the day the letter for termination is issued, similarly corporation reserve the right to terminate the contract in any other circumstances. 10

11 XIV XV In case the company is not able to complete the work assigned by the corporation within the prescribed period with minimum 90% accuracy, the company shall be liable to pay penalty amounting to 10% of total bill amount to the Corporation. This office reserves the right to conduct any test/interview to select the best candidate. Scan copy of Tender fees DD worth Rs. 500/- to the name of Managing Director, Maharashtra State Handicapped Finance & Development Corporation XVI XVI Scan copy of EMD. Audit Report for last 2 years XVII EPF No. XVIII Performance Certificate (if available) XIX Signed Copy Of Tender Document and CSD (If Published) XX. Contractor should not upload Commercial Rate in the Technical Envelope. If Commercial Rate found in the technical envelope then that Contractor s financial envelope will not be opened. He will be rejected in the Technical Envelope XXI Manual Submission of Technical Envelope Document will not be accepted except Original Copy of Tender Fees DD and EMD (Suhas Kale) Managing Director, Maharashtra State Handicapped Finance & Development Corporation Mumbai 11

12 Guidelines to Contractors on the operations of Electronic Tendering System of Maharashtra State Handicapped Finance And Development Corporation A. Pre-requisites to participate in the Tenders processed by MSHFDC: 1. Registration of Contractors on Electronic Tendering System on Sub Portal of MSHFDC: The Contractors Already Registered or Non Registered Maharashtra State Handicapped Finance And Development Corporation and interested in participating in the e-tendering process of MSHFDC shall be required to enroll on the Electronic Tendering System. To enroll contractor has to generate User ID on the Once the ID is generated the Contractor can login into the etendering portal of Government of Maharashtra. The process of Enrolment is explained in Step 2 Registration of New Contractors. ctorsonline.pdf The Contractors may obtain the necessary information on the process of enrolment either from Helpdesk Support Team or may visit the information published under the link Enroll under the section E-Tendering Toolkit for Bidders on the Sub-Portal of of the Electronic Tendering System for MSHFDC. 2. Obtaining a Digital Certificate: The Bid Data that is prepared online is required to be encrypted and the hash value of the Bid Data is required to be signed electronically using a Digital Certificate (Class II or Class III). This is required to maintain the security of the Bid Data and also to establish the identity of the Contractor transacting on the System. This Digital Certificate should be having Two Pair (1. Sign Verification 2. Encryption/ Decryption) The Digital Certificates are issued by an approved Certifying Authority authorized by the Controller of Certifying Authorities of Government of India through their Authorized Representatives upon receipt of documents required to obtain a Digital Certificate. 12

13 Bid data / information for a particular Tender may be submitted only using the Encryption Digital Certificate which is used to encrypt the data / information and Signing Digital Certificate to sign the hash value during the Bid Preparation and Hash Submission stage. In case, during the process of preparing and submitting a Bid for a particular Tender, the Contractor loses his / her Digital Signature Certificate (i.e. due to virus attack, hardware problem, operating system problem); he / she may not be able to submit the Bid online. Hence, the Users are advised to store his / her Digital Certificate securely and if possible, keep a backup at safe place under adequate security to be used in case of need. In case of online tendering, if the Digital Certificate issued to an Authorized User of a Partnership Firm is used for signing and submitting a bid, it will be considered equivalent to a no objection certificate / power of attorney to that User to submit the bid on behalf of the Partnership Firm. The Partnership Firm has to authorize a specific individual via an authorization certificate signed by a partner of the firm (and in case the applicant is a partner, another partner in the same form is required to authorize) to use the digital certificate as per Indian Information Technology Act, Unless the Digital Certificate is revoked, it will be assumed to represent adequate authority of the Authority User to bid on behalf of the Firm for the Tenders processed on the Electronic Tender Management System of Government of Maharashtra as per Indian Information Technology Act, The Digital Signature of this Authorized User will be binding on the Firm. It shall be the responsibility of Partners of the Firm to inform the Certifying Authority or Sub Certifying Authority, if the Authorized User changes, and apply for a fresh Digital Signature Certificate. The procedure for application of a Digital Signature Certificate will remain the same for the new Authorised User. The same procedure holds true for the Authorized Users in a Private / Public Limited Company. In this case, the Authorisation Certificate will have to be signed by the Director of the Company or the Reporting Authority of the Applicant. For information on the process of application for obtaining Digital Certificate, the Contractors may visit the section Digital Certificate on the Home Page of the Electronic Tendering System. The Contractor should Ensure while procuring new digital certificate that they procure a pair of certificates (two certificates) one for the purpose of Digital Signature, Non-Repudiation and another for Key Encipherment. 3. Recommended Hardware and Internet Connectivity: To operate on the Electronic Tendering System, the Contractors are recommended to use Computer System with at least 1 GB of RAM and broadband connectivity with minimum 512 kbps bandwidth. However, Computer Systems with latest i3 / i5 Intel Processors and 3G connection is recommended for better performance. Operating System Requirement: Windows XP Service Pack 3 Windows 7 Professional, Enterprise and ultimate Edition Windows Vista Business, Enterprise and ultimate Edition Windows 8 - Professional Browser Requirement (Compulsory) : Internet Explorer Version.7 And Above 4. Set up of Computer System for executing the operations on the Electronic Tendering System: 13

14 To operate on the Electronic Tendering System of Government of Maharashtra, the Computer System of the Contractors is required be set up. The Contractors are required to install Utilities available under the section Mandatory Installation Components on the Home Page of the System. The steps to install these Components are provided in section Step 1 Instructions for New User. Mandatory Components Are : 1> Security Update 2> Number To Word Conversion Utility 3> SHA-2 Mandatory Installable The Utilities are available for download freely from the above mentioned section. The Contractors are requested to refer to the etendering Toolkit for Bidders available online on the Home Page to understand the process of setting up the System, or alternatively, contact the Helpdesk Support Team on information / guidance on the process of setting up the System. Mandatory Internet Setting : 5. Payment for Service Provider Fees: In addition to the Tender Document Fees, Registration Fees and EMD payable to MSHFDC, the Contractors will have to pay Service Providers Fees of Rs. 1,038/- through online payments gateway service available on Electronic Tendering System. For the list of options for making online payments, the Contractors are advised to visit the link epayment Options under the section E-Tendering Toolkit for Bidders on the Home Page of the Electronic Tendering System B. Steps to be followed by Contractors to participate in the e-tenders processed by MSHFDC 1. Preparation of online Briefcase: All Contractors enrolled on the Electronic Tendering System of Government of Maharashtra are provided with dedicated briefcase facility to store documents / files in digital format. The Contractors can use the online briefcase to store their scanned copies of frequently used documents / files to be submitted as a part of their bid response. The Contractors are advised to store the relevant documents such as PAN Card, VAT Registration Certificate, Professional Tax Registration Certificate, EPF Registration Certificate, Certificates of Works completed, ownership of Plant and Equipment in the briefcase, etc. so as to avoid scanning / uploading process for each Tender. In case, the Contractors have multiple documents under the same type (e.g. multiple Work Completion Certificates) as mentioned above, the Contractors advised to either create a single.pdf file of all the documents of same type or compress the documents in a single compressed file in.zip or.rar formats and upload the same. It is mandatory to upload the documents using the briefcase facility. Therefore, the Contractors are advised to keep the documents ready in the briefcase to ensure timely bid preparation. The procedure for uploading the documents in the Briefcase is defined in the section Step 4 - Briefcase Preparation Note: Uploading of documents in the briefcase does not mean that the documents are available to MSHFDC at the time of Tender Opening stage unless the documents are specifically attached to the bid during the online Bid Preparation and Hash Submission stage as well as during Transfer of Control stage. 2. Online viewing of Detailed Notice Inviting Tenders: 14

15 The Contractors can view the Detailed Tender Notice along with the Time Schedule (Key Dates) for all the Live Tenders released by MSHFDC on the home page of MSHFDC e-tendering Portal on under the section Recent Online Tender. 3. Download of Tender Documents: The Tender Documents are available for free downloading by eligible Contractors registered in appropriate class of MSHFDC of GOM and empanelled on MSHFDC e-tendering Portal. 4. Online Bid Preparation and Submission of Bid Hash (Seal) of Bids: Submission of Bids will be preceded by online bid preparation and submission of the digitally signed Bid Hashes (Seals) within the Tender Time Table (Key Dates) published in the Detailed Notice Inviting Tender. The Bid Data is to be prepared in the templates provided by the Tendering Authority of MSHFDC. The templates may be either form based, extensible tables and / or uploadable documents. In the form based type of templates and extensible table type of templates, the Contractors are required to enter the data and encrypt the data using the Digital Certificate. For procedure of Bid Preparation refer to Step 5 - Bid Preparation. In the uploadable document type of templates, the Contractors are required to select the relevant document / compressed file (containing multiple documents) already uploaded in the briefcase. Notes: a. The Contractors upload a single document or a compressed file containing multiple documents against each uploadable option. b. The Hashes are the thumbprint of electronic data and are based on one way algorithm. The Hashes establish the unique identity of Bid Data. c. The bid hash values are digitally signed using valid Class II or Class III Digital Certificate issued any Certifying Authority. The Contractors are required to obtain Digital Certificate in advance. d. After the hash value of bid data is generated, the Contractors cannot make any change / addition in its bid data. e. This stage will be applicable during both, Pre-bid / Pre-qualification and Financial Bidding Processes. 5. Close for Bidding (Generation of Super Hash Values): After the expiry of the cut off time of Bid Preparation and Hash Submission stage to be completed by the Contractors has lapsed, the Tender will be closed by the Tender Authority. The Tender Authority from MSHFDC shall generate and digitally sign the Super Hash values (Seals) for both the Envelopes. 6. Transfer of Control of Bids (submitting the Bids online): After the time instant for Generation of Super Hash values by the Tender Authority from MSHFDC has lapsed, the Contractors have to make the online payment of Rs. 1,038/- (882+Payment Gateway Charges+Service Tax) towards the fees of the Service Provider. After making online payment towards Fees of Service Provider, the Contractors are required to upload scanned copy of EMD and Tender Document Fees in support of payment of the Processing Fees submitted to the account of Executive Engineer as per the details provided in Tender Document. Original copies of the EMD and Tender Fees are to be submitted as per the Tender Schedule. 15

16 The Contractors are required to decrypt their bid data using their Digital Certificate and immediately re-encrypt their bid data using the Public Key of the Tendering Authority of the MSHFDC. The Public Key of the Tendering Authority is attached to the Tender during the Close for Bidding stage. Note: The details of the Processing Fees shall be verified and matched during the Technical Opening stage. At this time, the Contractors are also required to upload the files for which they generated the Hash values during the Bid Preparation and Hash Submission stage. The details of the Earnest Money Deposit and Processing Fees shall be verified and matched during the Tender Opening event. The Bid Data and Documents of only those Contractors who have submitted their Bid Hashes (Seals) within the stipulated time (as per the Tender Time Schedule), will be available for decryption and re-encryption and to upload the relevant documents from Briefcase. A Contractor who has not submitted his Bid Preparation and Hash Submission stage within the stipulated time will not be allowed to decrypt / re-encrypt the Bid data / submit documents. This stage will be applicable during both, Pre-bid / Pre-qualification and Financial Bidding Processes. 7. Technical Opening: The Tendering Authority will first open the Technical Documents and Data and after scrutinizing these documents will shortlist the Contractors who are eligible for Financial Opening. The shortlisted Contractors will be intimated by Opening of in the Financial Bids: The Contractors may remain present in the Office of the Tender Opening Authority at the time of opening of Financial Bids. However, the results of the Financial Bids of all Contractors shall be available on the MSHFDC e-tendering Portal immediately after the completion of opening process. 9. Tender Schedule (Key Dates): The Contractors are strictly advised to follow the Dates and Times allocated to each stage under the column Contractor Stage as indicated in the Time Schedule in the Detailed Tender Notice for the Tender. All the online activities are time tracked and the Electronic Tendering System enforces time-locks that ensure that no activity or transaction can take place outside the Start and End Dates and Time of the stage as defined in the Tender Schedule. At the sole discretion of the Tender Authority, the time schedule of the Tender stages may be extended. 16