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1 SAP S/4 HANA Order to Cash CLICK TO EDIT TITLE TEXT Mary Sibley, SAP S/4HANA Center of Excellence CONVERGE. SCALE. CARE FORWARD WITH SAP SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 1

2 THE POWER OF AN INTEGRATED DIGITAL PLATFORM SAP INTUITIVE USER EXPERIENCE / DEVICE INDEPENDENT SAP BUSINESS COLLABORATION S/4 HANA HUMAN RESOURCE MANAGEMENT CUSTOMER SERVICE & SALES SUPPLY CHAIN MANAGEMENT COMMERCE & MARKETING PROCUREMENT FINANCIAL MANAGEMENT SAP CLOUD PLATFORM SAP HANA 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 2

3 Agenda Introduction to SAP S/4HANA User Experience Cockpits with Embedded Analytics Advanced Available to Promise Consolidated Billing Data-Driven Reordering Core to Edge Innovations Artificial Intelligence for Cash Clearing 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 3

4 SAP S/4HANA Created For Today s Increasingly Digital and Networked World Last 2 years 90% Of the world s data has been generated 1 Expectation for next 5 years 85% of CFO s Believe success will depend on adaption to complexity and innovation speed 6 Last 2 years 40% Growth in adoption of business networks 2 By 2020 End of 2020 In billion Mobile users in the world billion Things will be connected 3 38% Of workloads are processed in the cloud 5 3 Internet of Things (IoT) 2013 to 2020 Market Forecast: Billions of Things, Trillions of Dollars, IDC, CFO Research SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 1 ScienceDaily, May 22, Statista, Technology Adoption Report on Business Networks, Ardent Partners,

5 What s New about SAP S/4HANA? Optimized to leverage the power of HANA for speed, effectiveness and insight Moved functionality into the digital core to eliminate separate environments and data replication New capabilities for today s digital economy Embedded analytics for intelligent decision making Intuitive user experience for increased productivity across all devices Innovation at the edges to connect people, devices and business networks 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 5

6 What s new with SAP S/4HANA Data structures for new real-time requirements, big data and high throughput Sales Order Delivery Billing Document Status Info Conditions Document Flow Document Header Item incl. Indices incl. Status Status MBEW EBEW VBAK LIKP VBRK VBUK Aggregates Used Hybrid: for Master Data with only Valuated Stock Sales PRCD_ ELEMENTS (new) KONV VBFA (simplified) VBFA VBAP KIPS VBRP VBUP VAKPA VLKPA VRKPA Index for Rebates VBOX Material Values Valuation in MM or Valuation in ML History MBEWH EBEWH ML Valuation CKMLCR CKMLPP VAPMA LKPMA VRPMA SAP Business Suite On the fly aggregation and compatibility views for indices and obsolete tables Document Totals Indices Header Item GL, AR, AP BKPF BSEG GLT0 KNC1 KNC3 BSIS BSAS New GL CO AA ML MATDOC MKPF COBK ANEK MLHD* MATDOC_ EXTRACT MSEG Finance FAGLF LEXA* ACDOCA FAAT_DOC_IT COEP FAAT_YODA ANEP FAAT_PLAN _VALUES MLIT* ANEA Material Quantities Material Document Inventory movements MSSA MSTE LFC1 FAGLF LEXT* COSS ANLC MLCD* Aggregates Stock Aggregates MSSL MSTQ LFC3 COSP ANLP MLCR* MSSQ MSTB Hybrid: Master Used for Data Master with Data Stock only Aggregates BSID FAGL BSIS BSIM* MSSAH MSTEH MARCH BSAD FAGL BSAS CKMI1* History MSTBH MSTQH MARDH BSIK BSAK MSSQH MKOLH QBEW QBEWH MCHB MARC MARD MSKU MSLBH MCHBH MSKUH OBEW OBEWH MSKA MKOL MSPR MSLB MSKAH MSPRH 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 6

7 What s New about SAP S/4HANA? Optimized to leverage the power of HANA for speed, effectiveness and insight Moved functionality into the digital core to eliminate separate environments and data replication New capabilities for today s digital economy Embedded analytics for intelligent decision making Intuitive user experience for increased productivity across all devices Innovation at the edges to connect people, devices and business networks 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 7

8 SAP S/4HANA Order to Cash Agenda Introduction to S/4HANA User Experience Cockpits with Embedded Analytics Advanced Available to Promise Consolidated Billing Data-driven Reordering Core to Edge Innovations Artificial Intelligence for Cash Clearing 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 8

SAP S/4HANA: Intuitive user experience across all devices Responsive Bringing together transactions and analytics to close the gap between insight and action Personalized Offering personalized

9 SAP S/4HANA: Intuitive user experience across all devices Responsive Bringing together transactions and analytics to close the gap between insight and action Personalized Offering personalized role-based tailored KPIs, actionable insights, news feeds, and tasks Seamless Delivering the same real-time insights and user experience across desktops, mobiles, and tablets Beautiful Combining simplicity, easy of use, and functionality with a completely reimagined user interface 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 9

SAP S/4HANA: New User Experience Sales Order Fulfillment SAP S/4 HANA offers a beautiful, role based, integrated user experience with modern usability based on mobile first principle.

10 SAP S/4HANA: New User Experience Sales Order Fulfillment SAP S/4 HANA offers a beautiful, role based, integrated user experience with modern usability based on mobile first principle. Up to 90% workload reduction at customer helpdesk due to better UI, faster processing and prevention of wrong usage. Example Sales order Fulfillment Measure video SAP ERP with SAP GUI Sales Order Fulfillment SAP S/4HANA with SAP Fiori Sales Order Fulfillment Improvement Factor Duration 4.15 min 2.20 min 1.9 x Clicks x Number of Apps x Fields filled x 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 10

11 SAP S/4HANA Order to Cash Agenda Introduction to S/4HANA User Experience Cockpits with Embedded Analytics Advanced Available to Promise Consolidated Billing Data-driven Reordering Core to Edge Innovations Artificial Intelligence for Cash Clearing 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 11

12 SAP S/4HANA Optimized Order-to-cash Order and Contract Management Traditional system With SAP S/4HANA V.00 Check Incomplete Sales Documents VA14L Sales Order Blocked for Delivery V23 Sales Order Blocked for Billing V.25 Check Customer Expected Price V_RA Check Backorders V_SA Check Logs from Delivery Creation VKM3 Check Credit Blocked Sales Documents Prod Check with Production VKM5 Check Credit Blocked Deliveries VFX3 Check Blocked Billing Documents Purch Check with Purchasing With traditional system: Responsible employee has to check multiple reports to get a holistic view of all process related issues Multiple issues cannot be detected in one step Higher risk of undetected exceptional situations Problem-related communication and decisions cannot be tracked in the system Reports need to be run multiple times With SAP S/4HANA: Provides the internal sales representative a big picture on the current sales order fulfillment situation so that he or she can decide which area to focus on with the follow-up activities Offers the internal sales representative a prioritized list with the key characteristics of the sales order with unfinished overdue fulfillment process, in order to focus on the most important first Supports the internal sales representative with the relevant insights, contacts and collaboration features Enables the internal sales representative to run actions directly and document the solving progress via notes 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 12

13 SAP S/4HANA Optimized Order-to-cash Sales Order Fulfillment Monitor 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 13

14 Sales Management with SAP S/4HANA From Insight to Action in a few clicks Use Real-time Alerts instead of checking yesterdays reports Solve the biggest issues first Check impacts and Act on any issue within seconds use notes and collaboration for superior results 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 14

15 SAP S/4HANA Order to Cash Agenda Introduction to S/4HANA User Experience Cockpits with Embedded Analytics Advanced Available to Promise Consolidated Billing Data-driven Reordering Core to Edge Innovations Artificial Intelligence for Cash Clearing 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 15

Advanced ATP with SAP S/4HANA Respond with Confidence Suite Products SAP S/4HANA SUPPLY CHAIN Advanced ATP Advanced ATP Mass enabled fast Availability Check Use case-driven product allocation check

16 Advanced ATP with SAP S/4HANA Respond with Confidence Suite Products SAP S/4HANA SUPPLY CHAIN Advanced ATP Advanced ATP Mass enabled fast Availability Check Use case-driven product allocation check Intelligent and fully automated selection of best confirmation considering alternative plants and substitutable materials Backorder processing with intuitive requirement classification and automatic exception handling Easy-to-use and device-independent ATP explanation and simulation app FIORI Apps for Release for Delivery, Advanced Interactive backorder processing, etc. Faster, Simpler and More Intelligent Order Commitment Digital Core Basic ATP Enterprise Management Basic ATP Simple Product Availability Check Basic Allocation Check Manual material determination Semi-manual plant substitution Material-/plant-based backorder processing for sales orders Simple transportation and shipment scheduling based on days (and hours) Simple Available to Promise 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 16

17 SAP S/4HANA: Advanced ATP 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 17

18 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 18

19 SAP S/4HANA Order to Cash Agenda Introduction to S/4HANA User Experience Cockpits with Embedded Analytics Advanced Available to Promise Consolidated Billing Data-driven Reordering Core to Edge Innovations Artificial Intelligence for Cash Clearing 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 19

SAP S/4HANA: Consolidated Invoice Option Provide Customers with a Single Invoice For Products,

products with projects, service offerings, subscriptions and usage-based charging Configure pricing

recipients in real-time Define contract terms for who can order what against the master agreement,

20 SAP S/4HANA: Consolidated Invoice Option Provide Customers with a Single Invoice For Products, Services, Subscriptions Manage master agreements with large enterprise customers Bundle sales of products with projects, service offerings, subscriptions and usage-based charging Configure pricing terms and volume discounts including shared/pooled entitlements across tens of thousands of service recipients in real-time Define contract terms for who can order what against the master agreement, handle quotation, bulk ordering & changes plus split billing 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 20

21 SAP S/4HANA: Consolidated Invoice Option Provide Customers with a Single Invoice For Products, Services, Subscriptions Services S/4HANA Service SAP CRM Service SAP Hybris Billing Usage/Subscription Billable Document Projects S/4HANA Resource Related Billing SAP CPM Bill Scheduler/ Manager Application creates billable document Billable Document Parking Parked Invoices Posting Legal Invoice Products SAP CRM Sales S/4HANA Sales and Distribution Billable Document External Systems Non SAP feeds Invoice Group Invoice Package 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 21

22 SAP S/4HANA Order to Cash Agenda Introduction to S/4HANA User Experience Cockpits with Embedded Analytics Advanced Available to Promise Consolidated Billing Data-driven Reordering Core to Edge Innovations Artificial Intelligence for Cash Clearing 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 22

23 Smart Data-Driven Order Creation The Art of the Possible What if Data was used to determine optimal replenishment? # of Operations Stock Room Weight # of Flu Cases Smart Order 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 23

24 SAP S/4HANA Order to Cash Agenda Introduction to S/4HANA User Experience Cockpits with Embedded Analytics Advanced Available to Promise Consolidated Billing Data-driven Reordering Core to Edge Innovations Artificial Intelligence for Cash Clearing 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 24

25 What s New about SAP S/4HANA? Innovation at the edges YOUR YOUR DIGITAL PULSE Voice Recognition Machine Learning SAP Co-Pilot 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 25

26 Voice Recognition 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 26

27 SAP Co-Pilot Your Digital Assistant 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 27

28 SAP Digital Boardroom 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 28

29 SAP S/4HANA Order to Cash Agenda Introduction to S/4HANA User Experience Cockpits with Embedded Analytics Advanced Available to Promise Consolidated Billing Data-driven Reordering Core to Edge Innovations Artificial Intelligence for Cash Clearing 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 29

30 SAP CLEA Demo: Cash Clearing via AI 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 30

31 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 31

32 Processing of receivables can be time consuming 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 32

33 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 33

34 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 34

35 Missing remittance information 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 35

36 Lump sum payments 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 36

37 Currency exchange 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 37

38 Disputes 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 38

39 Discounts 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 39

40 All make invoice matching complex 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 40

41 for Cash Application Introducing SAP Clea for Cash Application 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 41

42 for Cash Application where machine learning is leveraged to learn from accountant behavior and automate cash application SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 42

43 With SAP Clea for Cash Application for Cash Application 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 43

44 machine learning is used to find matching receivables for Cash Application 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 44

45 and payments are automatically cleared for Cash Application 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 45

46 and payments are automatically cleared for Cash Application 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 46

47 For payments that cannot be cleared automatically for Cash Application 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 47

48 best fitting invoices are proposed to the accountant for Cash Application 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 48

49 for Cash Application 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 49

50 THE POWER OF AN INTEGRATED DIGITAL PLATFORM SAP INTUITIVE USER EXPERIENCE / DEVICE INDEPENDENT SAP BUSINESS COLLABORATION S/4 HANA HUMAN RESOURCE MANAGEMENT CUSTOMER SERVICE & SALES SUPPLY CHAIN MANAGEMENT COMMERCE & MARKETING PROCUREMENT FINANCIAL MANAGEMENT SAP CLOUD PLATFORM SAP HANA 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 50

51 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERVED. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vend ors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this docume nt or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 51

52 Thank you for attending CLICK TO EDIT DIVIDER TEXT CONVERGE. SCALE. CARE FORWARD WITH SAP SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 52

53 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERVED. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vend ors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this docume nt or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERV ED. 53

SBN conference SAP S/4HANA for companies with complex logistics and PLM processes

SBN conference SAP S/4HANA for companies with complex logistics and PLM processes Oslo, Oct 24 th, 2017 Mats Bjerkaas, Head of Supply Chain Operational Excellence, Aker Solutions Gaute Kilen, Sr Business