Sage Partner Price List. Valid between

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1 Sage Price List Valid between

2 Table of Contents Pricelist 1. Price List Guide 2 2. Product Options New Product Options Product Journey Options Product Features 4 3. Products Sage One Sage Pastel Start-Up Sage Pastel Sage Pastel Sage Pastel Pervasive Product Range Sage Pay Sage for NPO s Sage Pastel Evolution Fixed Assets Standard Sage Pastel Stationery Glossary Please ensure you are familiar with this content 5. Contact Details Company Information

3 1. Price List Guide New Use Page 4 to identify best suited product on: - Features - Modules - Payment Options Go to Reference Page (Applicable Product), refer to: - New and Off Plan Table Example: New customer, requiring 2 administrators to work on desktop, with no need for any modules will be best suited to 1-3, 1-3, 1-3. Determine which product is best suited through needs analysis of features, modules and payment options. Identify: - New Customer - Existing Customer On Plan Determine what contract customer is on: - - Business Care Licence - - Identify if customer needs to: - Add (s) - Add module(s) - Change payment method - Move to diffirent product Use Page 4 to identify best suited product on: - Features - Modules - Payment Options Go to Reference Page (Applicable Product), refer to: - New and Off Plan Table (adding s/modules) - Product Journey Table (move to diffirent product/payment method) Existing Off Plan Stay on same product Move to different product Example: Business Care Licence customer wants to move to monthly payment option. and are suitable options for customer. Determine which product will work best, through identifying if customer requires Payroll. Determine what customer needs: - Add (s) - Add module(s) - Move to On Plan Identify options available to customer on Page 3, Product Journey table Identify options available to customer on Page 3, Product Journey table Use Page 4 to identify best suited product on: - Features - Modules - Payment Options Use Page 4 to identify best suited product on: - Features - Modules - Payment Options Go to Reference Page (Applicable Product), refer to: - New and Off Plan Table, Upgrade column Go to Reference Page (Applicable Product), refer to: - New and Off Plan Table (adding s/modules) - Product Journey Table (move to On Plan) Example: 1 User Off-Plan customer wants to move to On Plan, customer requires no extra modules or s. If customer does not want to move to monthly payment option, 1 User will be a suitable option for customer. Example: Start-Up, Off-Plan customer needs 3 additional s and the multi-currency module. Sage One,, and are suitable options for customer. Determine which product will work best through payment methods and determining if customer requires Payroll

4 2. Product Options 2.1 New Product Options The table indicates which products are available to new customers. Sage One Start-Up Start-Up BCL 1-3 Products New Product Options Page Reference Product Journey The table below is indicates which products existing customers (on or off-plan) can move to. Sage One Start-Up Start-Up BCL 1-3 Product Journey Sage One Start-Up Off plan Start-Up BCL 1-3 Off plan 1-3 BCL Off plan BCL Reference Page Example: An existing on 1-3 off-plan has the following Product Journey options available. Product Journey Sage One Start-Up Start-Up BCL Off plan Reference Page

5 2.3 Product Features The table indicates: - Features - Modules - Payment Options Available for all products in the SSB product stack. Sage Pastel Sage One Accounting Product Start-Up for NPO's Annual Monthly (Annual) (Annual) (Per Month) (Per Month) (Annual) (Per Month) (Per Month) (Annual) Monthly Payment from R R R R 860 Annual Payment from R 2, R R 5, R 12, R 6, Platform Online Online Pervasive Pervasive Pervasive Pervasive Pervasive Pervasive Pervasive Pervasive Local Installation or Cloud Cloud Cloud Local Local Local Local Local Local Local Local Number of Users Unlimited* Unlimited* 1 1-3* 1-3* 1-3* 1-20* 1-20* 1-20* 1-20* Number of Companies Unlimited* Unlimited* 1 Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Number of Financial Years Unlimited Unlimited Cash Books Unlimited Unlimited Payroll Yes* Yes* Modules Bank Manager Bill of Materials R 3,825.00* R * R * Customer Zone Debtors Manager R 1,999.00* R * R * R 4,275.00* R * R * GL Manager R 6,775.00* R * R * Mobility Additional Mobile Users Unlimited Unlimited R * R 50.00* R 50.00* R * R 50.00* R 50.00* Multi- Currency R * R 79.00* R 3,825.00* R * R * Multi-Warehousing R 3,825.00* R * R * NPO Language File Point of Sale R * R 5,425.00* R * R * R 6,075.00* R * R * Additional PoS Till Unlimited R 1,175.00* R 70.00* R 70.00* R 1,300.00* R 75.00* R 75.00* Offline PoS Functionality R 1,550.00* R 90.00* R 90.00* R 1,750.00* R * R * Project Tracker R 3,825.00* R * R * Receipting R 3,825.00* R * R * Sage Intelligence Adv. Intelligence Reporting R 4,275.00* R * R * Sage Online Tools Scheduled Invoicing SDK Connector Free on Request Free on Request Free on Request Free on request Free on Request Free on Request SDK Toolkit R 8,175.00* R * R * Serial Number Tracking R 3,825.00* R * R * Stationery Customisation Time & Billing R * R 79.00* R 3,825.00* R * R * Reference Page *Available at an additional cost as an add-on module - 4 -

6 3. Products 3.1 Sage One New Product Options A fully cloud based, all in one business management solution offering new levels of power and flexibility that is functionally advanced, simple to use and cost effective Product options available for new Sage One customers. Monthly Price Annual Price 2 s, 1 company R R Per additional company R R Per additional R R Time Tracking (per company) R R Multi Currency (per company) R R Product Journey Options Product options available for Sage One customers to move to Sage One R 5, R 7, R 9, R R R R R R R 12, R R Additional Pervasive (mandatory once-off) 9 R R R R R R Renewal Subscription Year 2 4 R 3, R 4, R 5, R R R R R R R 4, R R Includes 1-5 employee Payroll. More employee brackets available. Refer to Pg More s available. Refer to Pg and 1-5 employee Payroll. More s and employees available. Refer to Pg 9. 4 Renewal Subscription pricing is as at current % to RRP, and only an indication of year 2 pricing. Prices are subject to an annual increase on 01 st January Pervasive pricing at R per $1 valid between

7 3.2 Sage Pastel Start-Up New and Off Plan Product Options Product options available for new and off plan Start-Up customers. New/ Upgrade Renewal 4 Start-Up without BCL R 2, N/A Start-Up BCL R 4, R 2, An innovative and affordable single, single company accounting software package designed for startup businesses Product Journey Options Product options available for existing Business Care Licence (BCL) Start-Up customers to move to. Should a customer not have BCL they will need to upgrade the existing product first before the below options would apply Start-up R 3, R 5, R 7, R R R R R R R 9, R R Additional Pervasive (mandatory) 9 R R R R R R Renewal Subscription 4 R 3, R 4, R 5, R R R R R R R 5, R R Includes 1-5 employee Payroll. More employee brackets available. Refer to Pg More s available. Refer to Pg and 1-5 employee Payroll. More s and employees available. Refer to Pg 9. 4 Renewal Subscription pricing is as at current % to RRP, and only an indication of year 2 pricing. Prices are subject to an annual increase on 01 st January Pervasive pricing at R per $1 valid between

8 3.3 Sage Pastel New Product Options Product options available for new and off plan customers. A smart, cost effective business management solution for small businesses which will revolutionise your business to stay ahead of competitors Software New Upgrade Renewal Subscription 4 Pervasive (per annum) User R 5, Included R 3, R 3, R R User R 7, R R 4, R 4, R R User R 9, R R 5, R 5, R R Modules Additional Mobile Users R R R R R Debtors Manager R 1, R 3, R 2, R R Point of Sale R 5, R 3, R 2, R R Per additional till (available in single breaks up to 9 s) excl Pervasive R 1, R R R R Offline PoS Functionality 7 R 1, R R R R Sage Intelligence Advanced R 4, R 3, R R Site Licence - Base Package 50% of New Pricing 50% of Renewal Pricing Site Licence - Modules 50% of New Pricing 50% of Renewal Pricing Bank Manager (Perpetual Customers Only) R 3, R Sage Intelligence Standard (Perpetual Customers Only) R 3, R Upgrade 1-3 Perpetual (On-plan) to 1-3 Important: Like for like upgrade Excludes all customers in their renewal period Once-off upgrade fee that is not available as debit order Product Journey Options Product options available for existing, Business Care Licence (BCL) and customers to move to. Should a customer not have BCL they will need to upgrade the existing product first before the below options would apply Upgrade Admin Fee R once-off (single ) 2 ** 3 1 R 2, R 4, R R R R R R R 6, R R R 2, R R R R R 4, R R R R R 2, R R Additional s (per ) R 2, R R Pervasive 9 (per ) R R R R R R R R Includes 1-5 employee Payroll. More employee brackets available. Refer to Pg More s available. Refer to Pg and 1-5 employee Payroll. More s and employees available. Refer to Pg 9. 4 Renewal Subscription pricing is as at current % to RRP, and only an indication of year 2 pricing. Prices are subject to an annual increase on 01 st January Pervasive pricing at R per $1 valid between

9 3.4 Sage Pastel New and Off-Plan Product Options A smooth & powerful business management software solution for small and mid-market businesses, that supports the streamlining of internal operations to help sales, marketing, finance, and operations work as a single team to keep customers happy and your business competitive. Product options available for new and off plan customers. New Upgrade Renewal Subscription (Per Annum) 4 (Per month) 3 (Per month) 1 R 12, R 6, R 5, R R Modules Available: Additional Mobility s (per ) R R R R R Additional Users (per ) 5 R 2, R 1, R R R Pervasive (once off, include per extra ) 9 R R R R Bill of Materials 5 R 3, R 2, R 1, R R Debtors Manager 5 R 4, R 3, R 2, R R GL Manager 6 R 6, R 6, R 2, Multi - Currency 5 R 3, R 2, R 1, R R Multi - Warehousing R 3, R 2, R 1, R R Point of Sale 5 R 6, R 3, R 2, R R Per additional till (available in single breaks up to 9 s) R 1, R R R R Additional Offline functionality for PoS 7 R 1, R R R R Project Tracker 5 R 3, R 2, R 1, R R Receipting R 3, R 2, R 1, R R Sage Intelligence Advanced R 4, R 3, R 3, R R SDK Toolkit R 8, R 5, R 6, Serial Number Tracking R 3, R 2, R 1, R R Time & Billing R 3, R 2, R 1, R R Site Licence - Base Package 50% of New Pricing 50% of Renewal Pricing Site Licence - Modules 50% of New Pricing 50% of Renewal Pricing Bank Manager (Perpetual Customers Only) R 3, R 1, Sage Intelligence Standard (Perpetual Customers Only) R 3, R 1, Includes 1-5 employee Payroll. More employee brackets available. Refer to Pg More s available. Refer to Pg and 1-5 employee Payroll. More s and employees available. Refer to Pg 9. 4 Renewal Subscription pricing is as at current % to RRP, and only an indication of year 2 pricing. Prices are subject to an annual increase on 01st January Above 9 additional s please refer to the pervasive client server pricing. We strongly recommend that customers with 5 additional s and more move over to client server. Refer to to Pg The activation of these modules are subject to the receipt of the completed Annual License Fee document. 7 A fixed product discount of 20% will be applied to all BP s irrelevant of status. An additional indemnity form needs to be completed prior to purchase. 8 Offline PoS requires an additional till to be purchased in a single environment i.e. 2 till points required prior to purchasing Offline PoS. 9 Pervasive pricing at R per $1 valid between

10 3.4.2 Upgrade Perpetual (On Plan) to Important: Like for like upgrade Excludes all customers in their renewal period Once-off upgrade fee that is not available as debit order. Upgrade Admin Fee R once-off Product Journey Options Product options available for existing, Business Care Licence (BCL) and customers to move to. 3 1 User R R Additional s (per ) Error! Bookmark not defined. R R Pervasive (once-off per ) R R Sage Pastel Pricing Includes and Payroll. All pricing is per month Payroll Employee Brackets Stand Alone 1-5 <10 <20 <30 <40 <50 <60 <70 <80 <90 <100 Additional Pervasive Required Stand Alone R R R R R R R R R R 1, R 1, User R R R R R R 1, R 1, R 1, R 1, R 1, R 1, R 1, User 5 R R R R R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, User 5 R R R R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, User R R R R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, User 5 R R R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, User 5 R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 2, User 5 R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 2, R 2, R 2, User 5 R 1, R 1, R 1, R 1, R 1, R 1, R 1, R 2, R 2, R 2, R 2, R 2, User 5 R 1, R 1, R 1, R 1, R 1, R 2, R 2, R 2, R 2, R 2, R 2, R 2, User 5 R 1, R 1, R 1, R 1, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, User 5 R 1, R 1, R 1, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, User 5 R 1, R 1, R 1, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, User 5 R 1, R 1, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, User 5 R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 3, User 5 R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 3, R 3, R 3, User 5 R 2, R 2, R 2, R 2, R 2, R 2, R 2, R 3, R 3, R 3, R 3, R 3, User 5 R 2, R 2, R 2, R 2, R 2, R 3, R 3, R 3, R 3, R 3, R 3, R 3, User 5 R 2, R 2, R 2, R 2, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, User 5 R 2, R 2, R 2, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, User 5 R 2, R 2, R 2, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, User 5 R 2, R 2, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, User 5 R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 4, User 5 R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 3, R 4, R 4, R 4, and 1-5 employee Payroll. More s and employees available. Refer to Pg 9. 5 Above 9 additional s please refer to the pervasive client server pricing. We strongly recommend that customers with 5 additional s and more move over to client server. Refer to Pg

11 3.6 Pervasive Product Range All new products are sold with Pervasive Version V10. Customers upgrading from older versions of Sage Pastel or adding s have to upgrade to either Pervasive V9 or Pervasive V10. Customers increasing their count will be required to upgrade all s to Pervasive V9 or Pervasive V10. Customers with more than 5 concurrent s are strongly recommended to use Pervasive Client Server. If the customer elects not to use Pervasive Client Server in such a case the indemnity form in our Sage Pastel Forms document will be required at the time that the order is placed. All Pervasive Client Server registrations can only be processed once we receive the Pervasive Registration Form and the Multi-User serial number has been registered. Once a registration key has been generated it cannot be reversed. Therefore, we recommend that the form is forwarded to us only once the installation is completed. Pricing quoted on Pervasive is exclusively for Sage Pastel Accounting and will not be sold as a stand-alone product. Pervasive pricing at R per $1 valid between Upgrade to Pervasive V10 Upgrade to Pervasive V10 Per Additional User Workgroup 5 User Client Server 10 User Client Server 15 User Client Server 20 User Client Server New Pricing R R 11, R 19, R 30, R 33, On Pervasive V10 Single User R R 11, R 19, R 30, R 33, User Workgroup R 10, R 18, R 29, R 33, User Workgroup R 18, R 29, R 33, User Client Server R 11, R 19, R 30, User Client Server R 11, R 19, User Client Server R 11, On Pervasive V9 Single User R R 11, R 19, R 30, R 33, User Workgroup R 10, R 18, R 30, R 37, User Workgroup R 19, R 30, R 38, User Client Server R 6, R 17, R 25, R 36, User Client Server R 9, R 20, R 28, User Client Server R 16, R 27, User Client Server R 17, On Pervasive V8 Single User R R 11, R 19, R 30, R 33, User Workgroup R 10, R 18, R 30, R 37, User Workgroup R 19, R 30, R 38, User Client Server R 9, R 20, R 28, R 39, User Client Server R 16, R 27, R 35, User Client Server R 26, R 37, User Client Server R 28, On Pervasive 2000i Single User R R 11, R 19, R 30, R 33, User Workgroup R 10, R 18, R 30, R 37, User Workgroup R 19, R 30, R 38, User Client Server R 17, R 28, R 36, User Client Server R 30,

12 3.6 Pervasive Product Range Continued Upgrade to Pervasive V9 Upgrade to Pervasive V9 Per Additional User Workgroup 5 User Client Server 10 User Client Server 15 User Client Server 20 User Client Server New Pricing R R 11, R 19, R 30, R 33, On Existing Pervasive V9 Single User R R 11, R 19, R 30, R 33, User Workgroup R 10, R 18, R 29, R 33, User Workgroup R 18, R 29, R 33, User Client Server R 11, R 19, R 30, User Client Server R 11, R 19, User Client Server R 11, On Pervasive V8 Single User R R 11, R 19, R 30, R 33, User Workgroup R 10, R 18, R 30, R 37, User Workgroup R 19, R 30, R 38, User Client Server R 6, R 17, R 25, R 36, User Client Server R 9, R 20, R 28, User Client Server R 16, R 27, User Client Server R 17, On Pervasive 2000i Single User R R 11, R 19, R 30, R 33, User Workgroup R 10, R 18, R 30, R 37, User Workgroup R 19, R 30, R 38, User Client Server R 14, R 25, R 33, User Client Server R 25, Additional Pervasive Charges Additional Charges Changing from 32 bit to 64 bit R 1, Changing from Windows to Linux R 1,

13 3.7 Sage Pay Sage Pay is integrated with Sage Pastel Accounting to enhance your cash flow by offering your clients more ways to pay you. Your clients can now offer a range of payment options on their invoices such as Credit card, Bank, EFT and Retail payments. Fee type Cost Monthly fee R p.m. Credit card commission 3.8% (+ R1.00 transaction fee) Cash payment commission 3.8% (minimum R 8.00) Masterpass 3.8% (+ R1.00 transaction fee) Bank EFT 0.4% Instant EFT 2% 3.8 Sage for NPO s New Pervasive Fee Renewal 4 for NPO s R 6, R 6, Additional User (per ) Error! Bookmark not defined. R 1, R R Additional Mobility s (per ) R R Bill of Materials 8 R 1, R 1, Debtors Manager 5 R 2, R 2, GL Manager 7 R 2, R 2, Multi - Currency 5 R 1, R 1, Multi - Warehousing R 1, R 1, Point of Sale 5 R 2, R 2, Per additional till (available in single breaks up to 9 s) R R excludes Pervasive Additional Offline functionality for PoS 8 R R Receipting R 1, R 1, Sage Intelligence Advanced R 3, R 3, SDK Toolkit R 6, R 6, Serial Number Tracking R 1, R 0.00 R 1, Time & Billing R 1, R 0.00 R 1, Site Licence - Base Package 50% of New Pricing 50% of Renewal Pricing Site Licence - Modules 50% of New Pricing 50% of Renewal Pricing Smart intuitive accounting software tailor made for non-profit organisations. 1 Includes 1-5 employee Payroll. More employee brackets available. Refer to Pg More s available. Refer to Pg and 1-5 employee Payroll. More s and employees available. Refer to Pg 9. 4 Renewal Subscription pricing is as at current % to RRP, and only an indication of year 2 pricing. Prices are subject to an annual increase on 01st January Above 9 additional s please refer to the pervasive client server pricing. We strongly recommend that customers with 5 additional s and more move over to client server. Refer to to Pg The activation of these modules are subject to the receipt of the completed Annual License Fee document. 7 A fixed product discount of 20% will be applied to all BP s irrelevant of status. An additional indemnity form needs to be completed prior to purchase. 8 Offline PoS requires an additional till to be purchased in a single environment i.e. 2 till points required prior to purchasing Offline PoS. 9 Pervasive pricing at R per $1 valid between

14 3.9 Sage Pastel Evolution Fixed Assets Standard Sage Pastel Evolution Fixed Assets Standard is a subscription product. This product is sold as a stand-alone product for use with Sage Pastel or Sage Pastel and as an add-on module for use with Sage Pastel Evolution. The add-on module can only be sold via a registered Evolution Business. New Renewal Single R 7, R 2, Users R 10, R 2, Users R 14, R 4, Users R 22, R 6, Users (Cost per additional ) R 1, R Sage Pastel Stationery Pastel Stationery is compatible with Start-up,, Pastel and Sage Evolution. If a customer is not on a Business Care Licence and requires assistance installing the Sage Pastel Stationery Utility, they may purchase a single support incident for assistance from our support centre at a cost of R once-off. If delivery is required a courier cost will be charged to the customer but stationery cannot be couriered outside South Africa. Description Code Quantity Price Continuous: 2 Part Invoices PG-IN R Part Invoices PG-IN R Part Invoices PG-IN4 500 R Part Statements PG-ST R Laser: Laser Invoices PG-INL 1000 R Laser Statements PG-STL 1000 R

15 4. Glossary Terminology Business Care License (BCL) Cross-grade Licensing Modules New Off-Plan On-Plan p.a p.m Pervasive Product Journey Renewal Subscription Upgrade Key Product Terminology NPO Fixed Assets Sage One Sage Online Tools Sage Pay Sage Pastel Stationery Start-Up Product Add-on modules Debtors Manager Point of Sale (PoS) Offline PoS functionality Sage Intelligence Sage Intelligence Advanced Multi-Currency Bill of Materials Multi-Warehousing Serial Number Tracking Receipting Time & Billing Project Tracker Mobility Customer Zone Scheduled Invoicing Additional Users GL Manager SDK Connector Software Developer s Kit (SDK) Toolkit Explanation Software pricing includes Accounting and Payroll. Non-compulsory annual fee for existing s currently on non-compulsory contract. An existing either on-plan or off-plan that requires additional functionality/ s/ modules which requires moving up on product stack. Agreement terms to utilize Sage Pastel intellectual property. Independent functionality that can be added onto the base module. Purchasing software for the first time or existing customers on an end of life version of the software. An existing of software, not on any contract and not on the current version. An existing of software, on contract and on the current version. Per annum pricing. Per month pricing. Database required to run software. Indicates product options available for existing customers to move to. Compulsory annual fee for new or existing off-plan s. a) An existing of software, not on any contract and not on the current version requiring the latest version of the software like for like b) Compulsory fee for customers who move from Business Care License to. Explanation Non-profit accounting software subject to an annual Renewal Subscription. and 1-3 includes Sage Intelligence and Bank Manager in base module and is subject to an annual Renewal Subscription. a) Includes or and Pastel Payroll Software. b) Compulsory monthly fee for new or existing s. c) Compulsory fee for customers who move from Business Care License to. Module for record keeping of a company s assets a) Includes or software. b) Compulsory monthly fee for new or existing s. c) Compulsory fee for customers who move from Business Care License or to. Online accounting and payroll software. Website tool which integrates with Sage Products and offers e-commerce and marketing capabilities. Online payment solutions. Pre-printed invoice paper for your business. Single, single company accounting software with optional Business Care License Functionality Module to optimize debt collection. Module which enables check out terminals to be linked to companies accounting system on server/main computer. Module which enables access to Point of Sale Modules without connection to company network. Feature which connects to company s accounting data for real-time reporting. Modules which enables Sage Intelligence module to connect to different databases. Module which enables company to process customer and supplier transaction in various currencies. Module which enables company access to build, assemble and manufacture any inventory items using other inventory items as parts or components. Module which enables company to work with multiple stores. Module which enables company to keep track of items from purchase or manufacture to selling. Module which enables company to enter data once in order to process and print receipts. Modules which enables company to complete timesheets for employees and charge customers via activities. Module which enables company to keep track of a project s income and expenses. Feature which enables company s workforce to generate quotes and invoices, locate customers and view real-time inventory balances from mobile device. Feature which enables company s customers with a portal though which they can view your invoices and statements. Feature which enables company to create invoices you can use to bill customers at set intervals. Modules which enables additional s to work on software. Module which enables company to restructure general ledger accounts. Feature which enables SDK module to connect to company s software. Module which enables developers to develop additional modules, front-ends and specialist imports and exports for Sage Pastel products

16 4. Glossary Continued Processing requirements (Upgrading a customer): In order to upgrade an existing version of Sage Pastel, the customer will need to purchase Sage Pastel Business Care License ( Start-up Only) or upgrade to or. All upgrade orders will not be processed until the necessary forms are signed by the customer and forwarded together with your order. If a customer elects to drop a module when upgrading, the module will be de-registered and should the customer require the module after this, they will need to purchase it at the full new price. The customer must sign an indemnity downgrade document to ensure that they understand the terms and conditions relating to de-linking a module. This indemnity downgrade form will need to be forwarded together with the request. Licensing Sites requiring Sage Pastel Software to be loaded onto more than one computer without a network will be required to purchase a full single package per computer. Sites requiring Sage Pastel to be loaded onto more than one computer with a network will be required to purchase a full package together with the number of multi s required within the brackets offered. This offer is restricted to the computers for the same business in the same geographical location. If there are two branches and Sage Pastel is required to be installed on both sites, each site will be required to purchase a full package, together with the number of s each branch requires. Free telephone & support Unlimited telephonic and support is included for: Sage Pastel customers Customers who have an active paying Business Care License contract. Demonstration Products Demonstration versions of Sage Pastel and allow you to access all the features and functionality the software has to offer, for 30 days or 200 transactions, whichever occurs first. If a customer owns a licensed product and wishes to trial the Sage Pastel range of add-on modules, they may do so by opening the demo company. The demo company has been created to allow customers to access all modules but expires once the customer has exceeded 200 transactions within the demo company. Sage Pastel Business Intelligence Centre will be available to access for 90 days from the first registration of Sage Pastel and. Ordering Processes To avoid unnecessary delays, we would like to remind you of the process when placing your orders with Sage Pastel: * It is company policy not to accept product returns. *We do however understand that there may be exceptions to the rule and on this basis requests will be considered on individual merit. *Please note that products purchased more than a month back, or products that are registered will not be considered for return

17 5. Contact Details For assistance please contact the branch relevant to your area: Eastern and Western Cape: Phone : Fax : ctsales.pastel@sage.com Physical Address: Sage Technology Park, 3 Edison Way, Century Gate, Century City, 7441 Kwa-Zulu Natal: Phone : Fax : dbnsales.pastel@sage.com Physical Address : Sage Technology Park, 23A Flanders Drive, Mount Edgecombe, Durban, 1401 Gauteng and all other areas: Phone : Fax : partnerorders.pastel@sage.com Physical Address : Sage Technology Park, 102 Western Service Road, Gallo Manor, Ext 6, Sandton, Company Details Company Name : Sage South Africa (Pty) Ltd Postal Address : PO Box Wendywood, 2144 VAT no : Banking Details : Sage South Africa PTY LTD Bank : Nedbank Branch : Sandton City Branch Code : Current Account Number : When faxing or ing proof of payment please ensure that you include your account number to ensure payment is allocated to your account

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