net2phone Training for TeleDomani

Transcription

1 net2phone Training for TeleDomani

2 Training Agenda net2phone intro & key contacts Company overview & global capabilities The net2phone fully loaded solution Easy 3 tiered pricing & mark up Easy & friendly partner portal Portal DEMO

3 Your net2phone team We do the heavy lifting! As a partner with net2phone, you receive a dedicated channel manager and an allstar team of project managers & on-boarding engineers who will provide white glove, concierge service every step of the way. A dedicated Project Manager ensures all documents and paperwork have been completed from the customer and works closely with the on-boarding team throughout the on-boarding process. A dedicated on-boarding engineer will be assigned to each and every order and will be responsible for provisioning and configuring your customers SIP Trunks.

4 net2phone Key Contact Intros Jonah Fink President & Your Dedicated Channel Manager Office: Zali Ritholtz COO & Technology Guru Office: Dovey Forman Lead Customer On-boarding Engineer Office: Lesley Evans Operations Manager & Training Office: Bobby Sociedade Project Manager Office: Tara Taylor Quote Desk Office: Denise D Arienzo Channel Marketing Office: denise.darienzo@idt.net

5 net2phone Company Overview Established in 1996 with 20+ years in the industry A subsidiary of IDT Telecom, the 4 th largest carrier in the world Trades on the NYSE (ticker symbol IDT) with revenues greater than $1.8 billion per year Leading global provider for International voice termination Over 30 billion international minutes annually Data centers in the USA, UK, Brazil, Argentina, Hong Kong, Japan, and Australia, with full redundant SIP controllers Capacity for 450,000 simultaneous calls.

6 net2phone Global Capabilities Bringing dialtone anywhere in the world. net2phone is not a one locale provider (just operating in the developed markets) net2phone supports a global presence with data centers and POPs (point of presence) in several locations worldwide that serve as full redundant SIP controllers along with the most efficient call routing management in the industry. Data centers in 7 countries Calling plans with 25+ countries International virtual numbers in 50+ countries

7 The net2phone Product Set & Offer net2phone solutions come FULLY LOADED. net2phone seat licenses includes all features, while others have tiered licenses, adding additional costs. Hosted PBX Unlimited calling in 20+ countries 40+ enterprise level features such as conferencing, mobile twinning, auto attendants, call queues, voic -to- , presence panel, and more. Local DIDs in 50+ countries Pricing starts at $17.95 per seat, per month SIP Trunking Unlimited calling 20+ countries Certified and compatible with premise based systems such as 3CX, Avaya, Cisco, NEC, Panasonic, etc. Local DIDs in 50+ countries Pricing starts at $14.99 per trunk, per month

8 Unlimited Calling to 20+ Countries net2phone Hosted PBX and SIP Trunking offers unlimited calling to the US, Canada PLUS 24 international destinations for as low as $17.95/month per hosted seat and $14.99 per SIP Trunk. Austria Brazil Cyprus Denmark France Germany Greece Hungary India Ireland Israel Italy Mexico Netherlands Norway Peru Portugal Puerto Rico Romania Singapore Slovakia Spain Sweden United Kingdom US, Canada, Mexico, & India include both fixed and mobile

9 40+ Enterprise Level Features ALL included Each user receives their own number, voic , voic to , find me follow me, mobile applications, live record, presence panel and user portal. System benefits include free auto attendants, advanced group routing, and system usage reports. Find Me/Follow Me Remote Office Call Flow Dashboard Conferencing Time Based Greetings Call Screening/Blocking Call Recording Number Portability Faxing Virtual Receptionist Company Directory Call Queue Reporting On Hold Music/Audio Voic -to- Simultaneous Ring Virtual Phone Number Interoffice Paging

10 Call Center Features ALL included By providing intuitive information combined with the most efficient routing measures, net2phone s Contact Center offering is an ideal solution across all businesses types and environments.. Highlights: Administrative Presence Panel - Whisper / Barge / Monitor Unlimited Supervisors / Agents / Queues Live Record Agent Hold Time Announcement Agent-Call Wrap Up Routing Functions: Skills Based Routing Estimated Time to Answer / Place in Queue Overflow and Queue Busy Announcements Reporting Features: Search Calls Calls Answered Day / Hour Call Wait Times Day / Hour Unanswered Calls Day / Hour Queue Overview and Graph Summary Individual Agent Records and Statistics

11 net2phone Hosted PBX: Pricing net2phone offers easy 3 tiered pricing to suit the needs of your customer and demand in your market place. We offer the ability to MARK UP any of these prices and KEEP 100% of the pass through! OFFICE Unlimited US & CA Unlimited 25+ countries Number Porting 40+ Advanced Features OFFICE PRO Unlimited US & CA Unlimited 25+ countries Number Porting 40+ Advanced Features Polycom VVX 400 OFFICE PLUS Unlimited US & CA Unlimited 25+ countries Number Porting 40+ Advanced Features Polycom VVX 410 UNBUNDLED Unlimited US & CA Unlimited 25+ countries Number Porting 40+ Advanced Features Buy/Rent Phone Set

12 SIP Trunking Certifications Extensive interoperability testing with major players in the IP-PBX industry has ensured net2phone s SIP Trunking solution is in the top of its class. With certifications by 3CX, Cisco, Panasonic, NEC, Avaya, Digium, Elastix, and other PBX providers, net2phone s SIP Trunking is compatible and recommended for use with most IP-enabled PBXs and Gateways.

13 net2phone Partner Portal Easy and friendly net2phone has created a username and password for you to gain access to the net2phone Partner Portal. We pride ourselves on having the most intuitive, user-friendly portal in the unified communications industry. The net2phone Partner Portal is the window into your sales cycle! The Partner Portal enables you to: Create executable quotes Mark up pricing View quote status and manage sales activity Access marketing materials, technical guides, and sales documents.

14 net2phone User & Admin Portal The net2phone user and admin portal allows your customers to easily manage and customize their net2phone features. For example, customers can: Get notified and listen to voic messages through Define how an incoming call should be routed Turn on call recording Ring several extensions at the same time Create customized messages for open and closed greeting or special holiday hours

15 We Look Forward 2 Working With You!