IQTek Software Limited

Transcription

1 Office 15, Bldg 2, Sector 3, Millennium Business Park, Mahape, Navi Mumbai, Phone: (022) / Jewellery Retail Solution by IQTEK in known in jewellery market by our product WinMoney having verified customers, with market reputation for delivery, business integrity in all major markets like Mumbai, Bangalore, Chennai, Coimbatore, Nellore, Kolkata, Rajkot. Delivering value for money We believe in providing value for money, which our esteemed customers have realized. With this goodwill as on today we are getting business solely by reference, without relying on marketing. Superior Support Online support available for make our products work within a matter of minutes if customer has internet connection. Superior Service We believe that customer s problem either has to be solved during the first interaction or the customer has to get the fair idea of how the problem will be solved. We understand the net worth & value of time of jewellery customer & do not believe in wasting his time by making him talk with call center agent or lawyer like support persons. Proven technical excellence We have expertise in all latest development platform.net, java, web services, Servers (Windows, Linux), database (Oracle, SQL Server, My SQL). You can count on us for delivery during your business expansion. Proven development team/ process We are running a product with every week upgrade, without any disruption to existing customers. Customers upgrade fearlessly without any intervention from outside. Customer can expect unmatched quality wherein they do not have to call for broken software. Ability to learn Even after having 1000 customers in jewellery segment, we do not preach customers about the best practices after taking money, we still have willingness to learn from customer & improve on our products. Transparent business process/ policy 1. We show complete demo of product (rather than presentation in PowerPoint or flash) beforehand 2. Before finalization of order we list of what is not possible by us in the particular time frame & budget. Page 1 of 9

2 Office 15, Bldg 2, Sector 3, Millennium Business Park, Mahape, Navi Mumbai, Phone: (022) / We do not say yes to all before order & later on preach customers about best practices & put the implementation failure on customer s head. 4. We do not have compartments like sales, delivery & support all of us work as single unified entity leading to saving of customer's time in unproductive communication & mismatch of expectations. 5. Pricing policy is open & on internet, we do not have system of secret & confidential pricing for a customer. 6. All the pricing options are given to customers at the time of finalizing the order. After the finalization customer can rest at piece, we do not have policy of incremental charging for small features, modifications, reports. 7. We do not have dealers, referrals commission scheme & neither do we deal with middlemen from customer's side like Security agencies, third party accountants, Computer hardware suppliers, Management consultants. Retail Solution modules Our basic retail solution consists of following 11 modules. 1. Counter Management 2. Order acceptance at counter 3. Order processing & Management module 4. Stock & Inventory management 5. Labeling & Inventory management 6. Customer Relationship management 7. Saving Schemes module 8. Catalog module 9. Multi Store/ Branch Management module 10. Accounting module 11. System security & user management module We herewith provide detail of all the modules, our background, implementation, customization, charges & payment terms. 1. Counter Management Module Counter management system is required to manage stock (Lot/ Labels/ Loose Stones), loss accounting. System is required to have work flow in built from customer order receipt to final dispatch. 1.A Cash/ Old Gold 1. Counter wise old gold & cash tally 2. Online Billing with cash, credit, cards, cheques, gift vouchers, saving schemes. Page 2 of 9

3 1.B Orders 1. Order making/repair booking 2. Payments old gold/ cash/ bank 3. Sales Return, On Approval Returns 4. Order sales with old gold calculation 5. Repair sales with billing only for difference (+/-) 1.C Estimates 1. Entry of estimates/ quotation by sales person & the same can be converted in to sales bill if required 1.D Invoicing 1. Faster invoicing by auto adjustment of making charges for adjusting the bill total inc tax after deal is negotiated with customer. 2. Payment by cash/ bank 3. Item Detention (in case of outstanding) & release of the same. 4. Security - Metal rate change & making rate change can be locked based on the functionality given to user. In no case sales person can prepare bill which is less than approved making charges specified by store. 2. Order Management Module Order handling is crucial aspect of retail, relates to learning from customer & servicing of the customer. This builds long term brand value as compared only stock & sale. 2.A Customer orders New Ornament/ Stock items/ Repair 1. Gold/ Silver Rate from daily rate 2. Labour Rate Fixing with pricing matrix 3. Old Gold Receipt with purity, melting & dust calculation option for by weight or value. 4. Provision for calculation of excess / shortage weight. 5. Order cancellation order completion, canceling order item. 2.B Printing 1. Laser, Inkjet Printers, Receipt printers. 2. Printed bill can be with ornament s photograph. 3. Order Processing & execution module Our solution helps retailer in providing customer service, reducing cycle time from order, manufacturing order, getting back the item & delivery of the same to customer 3.A Order Entry 1. Order making/repair booking with payments old gold/ cash/ bank 2. Rate fixing option 3. Order on stock items Page 3 of 9

4 Office 15, Bldg 2, Sector 3, Millennium Business Park, Mahape, Navi Mumbai, Phone: (022) / Sales Return, On Approval Returns 5. Maintenance of metal / Advance received including customer samples/ stones. 6. Order cancellation 3.B Order Execution 1. Transfer of stock item directly to order if required. 2. Job order sales/ repairs for Smith with order details & photo. 3. Issue of gold to smith 4. Receipt from smith with labour charges & direct labeling of the same. 5. Order delivery stock maintenance 6. Complete order status Item manufacturing status Advance status Order calculation with amount to be brought in by customer for delivery 7. Order Management reports Customer order register Pending customer orders Job order Register Pending job orders Ready for delivery 4. Stock & Inventory Management Our solution provides complete coverage of cash/ old gold receipts, orders, sales, stock management of lot (old gold) & labeled items. Daily stock counting & reconciliation via bar code scanner, RFID features are available. 4.A Purchase 1. Purchase bills 2. Purchase & Estimate Purchase 3. Purchase from market with melting/ wastage 4. URD purchases 5. Purchase return 6. On approval purchase of diamond items 4.B Stock transfer 1. Inter store counter/ Branch transfers 2. Transfer to outside parties for sample/ repair etc 4.C Labour receipt 1. Labour receipt/ Estimate Receipt 2. Labour receipt against repair order 3. Labour receipt with melting wastage 4.D Labour issue 1. Gold with purity or melting 2. Loose stones 3. Issue against specific job order Page 4 of 9

5 5. Labeling & Inventory management module Labeling & inventory management module is the heart of system, because of high value items in stock, where every day retail stores does the piece counting & stock tallying. We believe that even pilferage of one pc leads to security breach, which can lead to a significant loss in future. Our system can keep track of all types of labels (bought, approvals) their movements counter wise, external parties or rework on the label 5.A Labeling 1. Barcode/RFID tag printing in labour receipt/ labeling creation. 2. Facility to print colored labels on Inkjet/ deskjet printer with option for user defined label sizes for different types of labels/ guaranty card/ catalog. 3. Three level stock grouping (Group, Category, Item), also it is possible to get weight range wise 4th level 4. Facility to directly label items from purchase attributes 1:1, like in case of diamond items where supplier is giving studded breakup for each item 3. Labeling screen with attributes like Wt (Directly from weighing machine) price group Studding details (Type of stone, Caret, Rate, Amount, quality) 4. Labeling tally report - with issue wt v/s actual labeling done 5. Stock reconciliation at the end of day with hand held scanner, barcode Scanner or RFID 6. Easy Label break/ change option 7. Stock melting 8. Refinery issue/ receipt 5.B Stock reports 1. Stock report at any point of time (current as well as past) 2. Stock reports for (Labels, Lot, Loose stock) 3. Stock types (Stores, Order, Repair, On Approval, Sample, Detention) 4. Stock owner ship types (On approval purchase items supplier) 5. Stock statement & ledger for all types of stock with facility for tallying up to a point (morning 10 AM, afternoon 4 pm) in time rather than only current stock. 6. Book Stock according to purchase/ sales 7. Age wise pending stock with item wise, item category wise, weight range wise, label wise analysis to focus on dead stock. 8. Ability to set Levels item wt range & compare the actual stock with same 9. Fast/ slow moving item with item wise, category wise, weight range wise analysis. 10.Branch wise, Item wise, item category wise; weights range wise Sales V/s Closing Stock. 5.C Other reports 1. Smith wise metal wise/ purity wise ledger 2. Smith wise fine position 3. Fine/ Amount outstanding with market party/ smith Page 5 of 9

6 6. Customer relationship module Customer relationship module is for maintaining valuable customer details, rewarding customers and building customer profile. This leads to identification & better targeting of customers leading to improving effort v/s sales ratio. CRM also helps in referral schemes, rewarding of customers bringing in more customers. 1. Customer details with name, address, city, reference, phone, birth day, anniversary contact person 2. SMS integration - reminder, order ready, welcome sms, thank you sms, birth day/ anniversary greeting, bulk sms. 3. Segment wise customers / General mailing list / mailing label printing 4. Sales analysis of customer group wise, address, area, city wise, weight wise, item wise 5. Loyalty schemes for customers. (With smart cards) 6. Payment follow-up module with reminder system 7. Saving schemes module Scheme module helps in collection of money from customers, increased footfalls in retail store & binding of the customers for future purchase. We have complete system of amount & weight scheme, with bank like pass book printing features leading to increase in trust value of store. 1. Scheme creation with fixed tenure or running scheme 2. Scheme Receipt with pass book entry 3. Scheme withdrawal via journal or via sales 4. Scheme penalty/ bonus 5. Scheme outstanding reports, ledger 8. Catalog module Retailers can store the photographs of special items or manufacturers catalog in to their catalog, which can be used by sales person for showing the item in case customer is seeking for special items not in stock. 1. Creation of designs with attributes like Grs Wt, Net Wt, Stone Details, supplier, design no 2. Storage of photo 3. Printing of catalog 4. Ability to search the image in catalog with specified parameters. 9. Multi Stores/ Branch Management Our solution has inbuilt multi location as compared to other retail solutions where they have store module & separate branch data transfer module, because they developed multi store module at a later stage. Our solution has inbuilt centralized purchasing, sales analysis & loyalty card system, where in person sitting as HO can monitor or control the operation. Page 6 of 9

7 Office 15, Bldg 2, Sector 3, Millennium Business Park, Mahape, Navi Mumbai, Phone: (022) / Online Branch connectivity with centralized database 2. System has in built functionality of restricting users to particular branch or branches. user will not be able to access any data 3. All reports are available location wise i.e. branch wise as well as consolidated. 4. Orders bills, Loyalty, Saving schemes can be operated from any branch 5. Labeling of items can be done of head office or at branch. 6. Full control of Head office on branches is ensured, because branch will not have any local data or program installed. 10. Accounting Module Retail accounting module is based on easy to understand accounting, is very different from tally type of accounting. The focus of accounting module is to have reports for controlling business & mandatory reports required for government submission. 1. Complete stock valuation of jewellery including diamond 2. Daily Cash, Cheque, Credit, credit card, metal received reports 3. Item wise counter wise Opening balance, stock inward, stock outwards like sales, transfer out and closing balances Reports 4. List of Document like sales bill, RD Purchase etc. with Different search and filter options. 5. Sales, Purchase etc. registers with weight, VAT details. 6. Sales person wise sales with returns subtracted 7. Salesman wise target Vs achievement. 8. One page summary store wise providing summary of all transactions 9. Full accounting system in fine/ amount as prevalent in jewellery industry 10. Balance report with customer wise balance & bill wise breakup 11. Customer/ supplier ledger Amount/ Metal Purity wise 12. Customer/ supplier ledger Fine/ amount wise 13. Reminder system for pending tasks user wise 11. Security Module Our retail solution is most secure package, matching the jewellery business requirement of showing the information according to rights assigned by the organization. The security system is pro-active in terms of preventing thefts, leakage & timely information 1. Role based security, user can define roles like sales manager, labeling, workshop, purchase, sales person and appropriate rights can be assigned by simply assigning the role to user 2. Role will have transaction wise (like sales purchase, payment, issue, receipt) add/ delete/ update/ print/ read rights 3. Location/ branch also included in user rights 4. Functionality locking for each user (ability to change making, material rate) 5. Assign fix-working location/ counter to particular user. 6. Locking date option for supervisor, with one lock it is ensured that no one can change, delete or add the data before lock date 7. Data back in encrypted format & restore up to a particular point. Page 7 of 9

8 12. Salient features of our retail solution At IQTEK, we have software solutions for complete jewellery business cycle from manufacturing, wholesale to retail business. This provides us unique insight into jewellery business leading to products which are easy to use from the user perspective at the same time maintaining complex background checks required for complicated business requirements. 12.A Solution plus features 1. Estimate sales/ Purchase at background 2. Book Stock by Purchase/ sales according to government method 3. Ability to provide difference in actual stock v/s book stock for deciding book entries 4. Complete back office package (With metal & cash outstanding with melting, wastage calc) is in built into system, there is no need for separate additional package or manual working 5. Sales Data analysis, with multiple dimensions like (customer type, period, supplier) with data being available in excel 6. Complete customizable labels/ bills/ guaranty card 7. Pricing scheme implementation by way of sales groups in retail or by way of party category wastage in wholesale 8. Available over internet for multi branch model 9. Concise and easy reports with ease of operation 10. Rather than only Point of sales, our product contains multiple features of billing & stock management and can be extended to cover wholesale, manufacturing business. 12.B Technical Details 1..NET is latest platform, which is much superior to FoxPro or any other obsolete development platforms 2. Product development on latest platform defines our capability as developers who can deliver ERP size solution. 3. We have complete web based development team (We have B2B ordering system), which can extended the software for taking your business to next level with integration to suppliers, manufacturers, customers 4. Integration with RFID for stock reconciliation 5. SMS integration 6. Web extension for portion of software can be put in Tablet, Phone or browser, which deals with customer Page 8 of 9

9 13. Implementation is not about having only product with features which can be infinitely argued to prove superiority of the product. We believe in having features which can be communicated to customer & the same can be used by customer. We do not believe in having over training over phone. We have policy of sending a person on site for almost 15 days for training, assessing the implementation gap & finding out the solutions of the same by communicating with product developers. 1. Complete training of all the persons involved during implementation. 2. Deciding on phase of implementation 3. Master data entry 4. Data transfer from old system 5. Billing/ labeling format customization 6. Noting down the software change requirement & getting the solution of same in software package. 14. Data conversion For new startup we will be able to convert basic stock data of labeling from any of your existing package by way of data import from excel. Template for the same is readily available with us. We can also help customer in cleaning up the data for adjusting to new & more elaborate structure of our system. 15. Customization Our product is built on the latest.net platform. We can incorporate customer's valuable suggestion in our product Customization of billing, label, and guaranty card is possible & the number of such customization must be listed at the start of assignment. For other customization, as agreed during the negotiation either will be non chargeable basis (they are treated as suggestions and incorporated in the package itself) or it will be charge extra at our discretion. We provide fix costing of the project at the beginning of implementation, rather than asking money for customization randomly. Page 9 of 9