Das MOVEX Prinzip Software, so individuell wie jedes Geschäftsmodell

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1 Omnichannel System

2 2 Das MOVEX Prinzip Software, so individuell wie jedes Geschäftsmodell

3 The Omnichannel Challenge The digitization of trade has significantly altered consumer behavior and therefore also the expectations made of retail and e-commerce. Depending on the product and situation, customers sometimes make purchases directly in the store, while at other times they buy online at home or use apps to make purchases while on the move. They always expect the highest level of service, personalization, transparency and flexibility. MOVEX, the modular software solution from OSP for omnichannel retail, is meeting these challenges with customized IT applications for the integrated management of trade processes and logistics. The software suite offers an extensive range of products and services for all sales and marketing channels, ranging from app and webshop development through to customized e-fulfillment solutions, big data analytics and warehouse visualization. Omnichannel retail with no boundaries is therefore becoming reality. The MOVEX Principle... 4 Five Advantages of MOVEX... 5 MOVEX Products at a Glance... 6 MOVEX Mobile... 7 MOVEX ecommerce... 8 MOVEX POS... 9 MOVEX Order MOVEX Logistics MOVEX Analytics MOVEX in the SaaS Model About OSP

4 The Das MOVEX Principle Prinzip Software, as so Individual individuell as wie Each jedes Business Geschäftsmodell Model MOVEX from OSP The high-performance solution package ideally meets present and future requirements in terms of linking online and offline sales channels in a customized way. MOVEX acts like a toolkit for modern omnichannel retail and stands out clearly from standard ERP complete solutions due to its flexibility. The components of MOVEX work on their own and can also be combined to produce customized solutions. All products can be easily integrated into existing IT landscapes and complement established ERP systems. MOVEX therefore allows users considerable design freedom. What does MOVEX offer? The numerous ways of combining functions and products in MOVEX allow customized solutions to be created that suit the customer s business model and budget requirements. Newcomers to e-commerce and start-ups benefit from MOVEX, as too do established omnichannel retailers looking for a system for an integrated shopping experience. Whether for bricks-and-mortar retail, online trade or a mix of both, whether for logistics providers or retailers the omnichannel suite provides the right solution. The software enables users to quickly tap into new markets, countries and channels. 4

5 Five Advantages of MOVEX Omnichannel approach MOVEX seamlessly links bricksand-mortar retail with e-commerce and m-commerce Scalability MOVEX provides solutions for all sales volumes and grows easily with your business Internationalization MOVEX supports international business and expansion plans abroad Integration capacity MOVEX can be easily linked with other systems due to its flexible interfaces Experience and security of investment the MOVEX experts have many years of project experience and draw on proven knowledge in retail, sales, marketing and warehouse processes 5

6 MOVEX Products at a Glance Mobile Mobile Solu ons Order Order Management ecommerce Webshop Solu ons Logis cs Warehouse Management POS Instore Solu ons Analy cs Business Intelligence 6

7 MOVEX Mobile Mobile Solutions MOVEX Mobile provides IT solutions for mobile commerce. These include the development of user-friendly shopping apps as well as custom enhancement with additional service functions. Highlights of MOVEX Mobile Better usability of webshop apps compared to online shops in a responsive design Standard components can be enhanced with customized developments Enhancement with practical added-value functions for better customer retention High implementation speed thanks to the white label solution Platform-independent (ios, Android) 7

8 MOVEX Das MOVEX ecommerce Prinzip Software, so individuell wie jedes Geschäftsmodell Webshop Solutions MOVEX ecommerce provides the ideal software for retail and logistics in e-business. The product combines MOVEX Order and MOVEX Logistics with frontend solutions from the novomind software house and other e-commerce providers. Highlights of MOVEX ecommerce Fully integrated software solutions for webshops (fron tend and backend) Flexible shop management for intuitive usability Use of a PIM system that supports multichannel capability Fast implementation Many years of implementation know-how from OSP also internationally 8

9 MOVEX POS Instore Solutions MOVEX POS provides a complete solution to interlink bricks-and-mortar retail with e-commerce and m-commerce and thus enables omnichannel processes to be implemented in the store. Highlights of MOVEX POS Combination of MOVEX Order and MOVEX Mobile with integration of the PoS system Increased sales due to crosschannel access to the entire range Better customer service due to live inventory check Cross-channel shopping and returns management Greater customer retention through mobile services 9

10 MOVEX Das MOVEX Order Prinzip Software, so individuell wie jedes Geschäftsmodell Order Management As the control center in the backend, MOVEX Order controls all of the important procedures in the order-tocash process and in individualized customer contact across various channels. Highlights of MOVEX Order Central management of inventory, customer data and orders for all sales channels Covers CRM, the management of orders, shipping and returns as well as bonus and discount management 360 view of customers and call center clients that are intuitive to operate Supports targeted marketing Interfaces to all common payment service providers and online marketplaces Seamless integration into existing systems and solutions 10

11 MOVEX Logistics Warehouse Management MOVEX Logistics controls all processes related to logistics and shipping regardless of the sales channel, product range, warehouse size or automation level. Highlights of MOVEX Logistics Management of all processes: goods receipt, inventory management, warehouse management, delivery and returns handling Integration of store inventory and virtual warehouses Seamless integration into existing systems and trading processes Process and path optimization in the warehouse due to visualization using the Process Control Monitor Tried and tested in multi-client logistics 11

12 MOVEX Das MOVEX Analytics Prinzip Software, so individuell wie jedes Geschäftsmodell Business Intelligence MOVEX Analytics brings structure and meaningfulness to large data quantities and allows retailers to gain complete insight into their business and warehouse processes, as well as into customer behavior. Highlights of MOVEX Analytics Recording and availability of all relevant data from the warehouse and online trading Trend, real-time and long-term analyses illustrate data on a timeline Standard reports and customized analyses per sales channel User-friendly analysis interfaces and reports that are intuitive to read Online access via Web frontend 12

13 MOVEX in the Saas Model Cloud Solutions and Managed Hosting For start-ups, the traditional license model and the operation of the company s own IT infrastructure are often significant initial hurdles. OSP therefore provides the products MOVEX Order and MOVEX Logistics in the Software as a Service model. Advantages of the SaaS solution Operation, provision and hosting of necessary IT systems Cost savings and low initial investment Scalability and flexibility Transaction-based billing model Data security and high availability of the system guaranteed Customer focus remains on the core business of retail 13

14 Dresden Das MOVEX Prinzip Software, so individuell wie jedes Geschäftsmodell Hamburg Burgkunstadt Taipei Bangkok 14

15 Otto Group Solution Provider (OSP) The Experts in Omnichannel Solutions With approximately 250 employees at its locations in Dresden, Hamburg, Burgkunstadt, Bangkok and Taipei, OSP has been developing tailored software, e-fulfillment and BI solutions since 1991 for customers both within and outside of the Otto Group. As an IT service provider for retail and logistics, OSP stands for industry know-how, many years of experience and practice-oriented solutions. Besides the omnichannel software system MOVEX, OSP offers a comprehensive range of customized IT services such as software development, architecture advice, business intelligence and consulting. Dates and Facts Successful since 1991 Five locations on two continents More than 250 experts > 100 percent growth in employee numbers in the past five years 20 percent revenue growth annually since countries delivered to thanks to the retail software MOVEX A one-stop shop for all services Software development Consulting Project management Support and system monitoring 15

16 Otto Group Solution Provider (OSP) GmbH Freiberger Straße Dresden Am Stadtrand Hamburg Tel.: info@osp.de Tel.: info@osp.de osp.de movex-solutions.com