AVK Australia Pty Ltd PRODUCT APPRAISAL REPORT PA 1707 Issue 3

Transcription

1 WSAA Product Appraisal 06/09 Issue 3 1 AVK Australia Pty Ltd PRODUCT APPRAISAL REPORT PA 1707 Issue 3 Sureflow Series 2570 Resilient Seated Gate Valves AS :2011 Gate valves for waterworks purposes Resilient seated Published Date: 13 June 2017

2 WSAA Product Appraisal 1707 Issue 3 2 Document History The following information indicates the changes made to this document. Date Version File Location 20 March 2017 Peer Review 11 April 2017 Publication U:\PP1 Industry Performance and Regulation\PP1-012 Product Appraisals\Civil Asset Infrastructure\2017\PA 1707 AVK Australia Pty Ltd Resilient Seated Gate Valves Sureflow Series 2570\PA 1707 Sureflow Product Appraisal (1).docx U:\PP1 Industry Performance and Regulation\PP1-012 Product Appraisals\Civil Asset Infrastructure\2017\PA 1707 AVK Australia Pty Ltd Resilient Seated Gate Valves Sureflow Series 2570\PA 1707 Sureflow Product Appraisal final.docx 1 May 2017 Issue 2 Publication 13 June 2017 Issue 3 Publication U:\PP1 Industry Performance and Regulation\PP1-012 Product Appraisals\Civil Asset Infrastructure\2017\PA 1707 Issue 2 AVK Australia Pty Ltd Resilient Seated Gate Valves Sureflow Series 2570\PA 1707 Issue 2 Sureflow Product Appraisal.docx U:\PP1 Industry Performance and Regulation\PP1-012 Product Appraisals\Civil Asset Infrastructure\2017\PA 1707 Issue 3 Surflow - Resilient Seated Gate Valves\PA 1707 Issue 3 Sureflow Resilient Seated Gate Valves.docx Peer Reviewers Name/Title Organisation Date Product Appraisal Technical Advisory Group WSAA 11/4/2017 WSAA Expert Panel WSAA 11/4/2017 Peter Pittard, WSAA Consultant WSAA 17/3/2017 Carl Radford, Product Appraisal Manager WSAA 1/05/2017 Peter Pittard, WSAA Consultant WSAA 28/4/2017 Carl Radford, Product Appraisal Manager WSAA 1/05/2017 Approvals Name/Title Signature Date Carl Radford, Product Appraisal Manager Carl Radford 11/4/2017 Carl Radford, Product Appraisal Manager Carl Radford 1/5/2017 Carl Radford, Product Appraisal Manager Carl Radford 13/6/2017

3 WSAA Product Appraisal 1707 Issue 3 3 Overview of WSAA The Water Services Association of Australia (WSAA) is the peak industry body representing the urban water industry. Our members provide water and sewerage services to over 20 million customers in Australia and New Zealand and many of Australia's largest industrial and commercial enterprises. Based around our vision of 'customer driven, enriching life', WSAA facilitates collaboration, knowledge sharing, networking and cooperation within the urban water industry. We are proud of the collegiate attitude of our members which has led to industry-wide approaches to national water issues. WSAA can demonstrate success in the standardisation of industry performance monitoring and benchmarking, as well as many research outcomes of national significance. The WSAA Executive retains strong links with policy makers and legislative bodies and their influencers, to monitor emerging issues of importance to the urban water industry. WSAA was formed in 1995 as a non-profit organisation to foster the exchange of information between industry, government and the community, and to promote sustainable water resource management. The urban water industry is committed to anchoring its services to customers' values, and to enrich communities where water services have broad economic, environmental and social values. In line with this our main activities focus on four areas: 1. influencing national and state policies on the provision of urban water services and sustainable water resource management 2. promoting debate on environmentally sustainable development and management of water resources and the community health requirements of public water supplies 3. improving industry performance and establishing benchmarks and industry leading practices for water service processes; and 4. fostering the exchange of information on education, training, research, water and wastewater management and treatment and other matters of common interest.. Copyright This document is copyrighted. Apart from any use as permitted under the Copyright Act 1968, no part of this document may be reproduced or transmitted in any form or by any means, electronically or mechanical, for any purpose, without the express written permission of Water Services Association of Australia Limited. Copyright 2017 by WATER SERVICES ASSOCIATION of Australia Limited All rights reserved.

4 WSAA Product Appraisal 1707 Issue 3 4 CONTENTS 1 EXECUTIVE SUMMARY Recommendations THE APPLICANT THE PRODUCT SCOPE OF THE APPRAISAL APPRAISAL CRITERIA Quality Assurance Requirements Performance Requirements COMPLIANCE WITH APPRAISAL CRITERIA Compliance with Quality Assurance Requirements Compliance with Performance Requirements Material properties of ductile iron Components material list Flanges Polymeric thermal bonded coatings Type tests Contact with drinking water FITTING INSTRUCTIONS, TRAINING AND INSTALLATION PRODUCT MARKING PACKAGING AND TRANSPORTATION PRODUCT WARRANTY WATER AGENCY EXPERIENCE WITH THE PRODUCT OR FIELD TESTING REPORT DISCUSSION OUTCOMES OF EXPERT PANEL PRODUCT REVIEW FUTURE WORKS DISCLAIMER Issue of Report Limits on Reliance on Information and Recommendations Disclaimer of liability Need for independent assessment No Updating No Warranty APPENDIX A - PRODUCT BROCHURES APPENDIX B - QUALITY CERTIFICATIONS APPENDIX C - WSA PRODUCT SPECIFICATION APPENDIX D - SUPPLIER CONTACTS... 31

5 WSAA Product Appraisal 1707 Issue EXECUTIVE SUMMARY This Issue 3 includes additional information relating to the relationship between AVK and Viadux. Issue 2 extends the range of resilient seated gate valves to include DN225 to DN400. AVK Australia Pty Ltd is part of the AVK Group, an international manufacturer of valves and related products with factories in Australia, Denmark, USA, Saudi Arabia, Netherlands, France, Holland, Poland, Germany, Malaysia, and China. In 2016 AVK Australia acquired Currumbin Manufacturing Facility and Wang Components businesses from Crescent Capital Partners and restructured their Australian operations into four operating units: AVK Valves Australia AVK Currumbin Wang Components AVK Flow Control AVK has entered into a long-term contract to supply Viadux with their required range of Sureflow branded gate valves, ductile iron fittings and other pipeline components. This appraisal covers DN 80 to DN400 Sureflow Series 2570 resilient seated gate valves with flanged ends in both clockwise and anticlockwise closing options, manufactured in accordance with AS/NZS :2011 Gate valves for waterworks purposes, Part 2: Resilient-seated. Operation can be by key (Series 2570/90), hand wheel (Series 2570/98) or gearbox (Series 2570/92). The Sureflow Series 2570 resilient seated gate valves are marketed exclusively by Viadux as Viadux Sureflow Auslite III. A staged roll out is planned to include larger sizes and alternative end configurations. The valves incorporate design enhancements which result in reduced weight, improved operating torques and adopts Grade 316 stainless steel O-ring seal retainers. The RSV s are rated as PN16 with flanges complying with AS/NZS 4087:2011, Figure B5. The Sureflow Series 2570 resilient seated gate valve range has ISO Type 5 product certification, StandardsMark, to AS , issued by SAI-Global. AVK and Viadux both hold ISO 9001:2008 Quality Management System Licences. The product range included in this appraisal report meets the requirements of WSA PS 260 Gate Valves, Resilient Seated for Pressure Applications Water Supply and Sewerage. The Sureflow Series 2570/90, 2579/98 and 2570/92 resilient seated gate valves have been deemed to comply with the WSAA Product Specification and are therefore considered as fit-for-purpose. 1.1 Recommendations It is recommended that WSAA members, subject to any specific requirements of the member, accept/authorise the Sureflow Series 2570 range of flanged resilient seated gate valves included in this Appraisal and detailed in Section 3, for use in water supply and sewerage pressure pipelines, provided they are installed in accordance with applicable WSAA codes and manufacturers requirements. 2 THE APPLICANT AVK Australia Pty Ltd is part of the AVK Group, an international manufacturer of valves and related products, with factories in Australia, Denmark, USA, Saudi Arabia, Netherlands, France, Holland, Poland, Germany, Malaysia, and China. AVK has over 40 years experience and manufactures a comprehensive range of products that includes gate valves, butterfly valves, hydrants, couplings (both restrained and non-restrained),

6 WSAA Product Appraisal 1707 Issue 3 6 penstocks, knife gate valves and fittings. AVK Australia has the overall responsibility for manufacturing, sales and marketing activities in Australia and New Zealand. In 2016 AVK Australia acquired Currumbin Manufacturing Facility and Wang Components businesses from Crescent Capital Partners and restructured their Australian operations into four operating units: AVK Valves Australia AVK Currumbin Wang Components AVK Flow Control AVK assembles and tests the Sureflow Series 2570 range of resilient seated gate valves at its Wingfield facility in Adelaide, South Australia. The valve components are sourced from various suppliers based in Denmark, Australia, China and Vietnam. AVK has requested that the identity of their suppliers remain commercial in confidence however has provided copies of their suppliers ISO 9001 Quality Management System licences together with typical material test reports to validate compliance. The ductile iron components are coated by AVK at its Wingfield manufacturing facility in accordance with AS/NZS 4158 Thermal-bonded polymeric coatings on valves and fittings for water industry purposes, utilising Akzo Nobel Resicoat R4 Fusion Bonded Epoxy. 3 THE PRODUCT The range of resilient seated gate valves covered by this Appraisal consists of DN 80, DN 100, DN 150, DN 200, DN 225, DN 250, DN 300, DN 375 and DN400 with flanged ends. A staged roll out is planned to include larger sizes and alternative end configurations. The valves incorporate design enhancements which result in reduced weight, improved operating torques and adopts Grade 316 stainless steel O-ring seal retainers. Sureflow Series 2570 RSV s are manufactured to AS/NZS :2011 Gate valves for waterworks purposes, Part 2: Resilient-seated. The RSVs are rated as PN 16 and are available with either clockwise or anti-clockwise closing directions. Operation can be by key (Series 2570/90), hand wheel (Series 2570/98) or gearbox (Series 2570/92). Flanges comply with Figure B5 of AS/NZS 4087: 2011 Metallic flanges for waterworks purposes. Polymeric coatings conform to AS/NZS 4158:2003 Thermal bonded polymeric coating on valves and fittings for water industry purposes. The Sureflow Series 2570 resilient seated gate valves are marketed exclusively by Viadux as Viadux Sureflow Auslite III. 4 SCOPE OF THE APPRAIS AL The scope of this appraisal includes PN 16 flanged inside screw resilient-seated gate valves with clockwise or anticlockwise closing options and operation by key (Series 2570/90), hand wheel (Series 2570/98) or gearbox (Series 2570/92).

7 WSAA Product Appraisal 1707 Issue 3 7 TABLE 1 SUREFLOW SERIES 2570 RESILIENT SEATED GATE VALVES DN Flange - Flange APPRAISAL CRITERIA 5.1 Quality Assurance Requirements The WSAA product appraisal network accepts gate valves manufactured in compliance with AS/NZS :2011 Gate valves for waterworks purposes, Part 2: Resilient seated and duly certified by means of an ISO Type 5 product certification scheme undertaken by a JAS-ANZ accredited Conformity Assessment Body (CAB) or by an international accreditation system recognised by JAS-ANZ. The manufacturer is generally expected to have a production management and control system that has been duly accredited in accordance with ISO 9001 as a prerequisite to undergoing a product certification audit. 5.2 Performance Requirements The Sureflow Series 2570 resilient seated gate valves have been appraised for compliance with the material and performance requirements of AS/NZS :2011 Gate valves for waterworks purposes, Part 2: Resilient seated. Appraisal criteria are also determined by the WSAA Infrastructure Products and Materials Network and regularly reviewed to ensure that the criteria reflect the requirements of WSAA members. The following Product Specification is also relevant to this application: WSA PS Gate Valves, Resilient Seated for Pressure Applications Water Supply and Sewerage. A copy of the above Product Specification can be found in Appendix C or downloaded from the WSAA website. 6 COMPLIANCE WITH APPRAISAL CRITERIA 6.1 Compliance with Quality Assurance Requirements AVK Australia Pty Ltd has a Quality Management System in compliance with ISO 9001:2008, Certificate No. QEC13804, issued by SAI-Global.

8 WSAA Product Appraisal 1707 Issue 3 8 Viadux Pty Ltd has a Quality Management System in compliance with ISO 9001:2008, Certificate No. QAC/R61/0412, issued by DNV-GL. The Sureflow Series 2570 RSV range included in the scope of this Appraisal is licenced with AS/NZS 2638 StandardsMark Licence No. SMK02420, issued by SAI-Global. Copies of the Quality Assurance and Product Certification licences have been included in Appendix B and are also available for downloading from the WSAA Members Website. Copies of Quality Assurance certificates have also been supplied for the major component suppliers. 6.2 Compliance with Performance Requirements Material properties of ductile iron AS/NZS Table 2.1 requires ductile iron components to conform to minimum grade , although higher strength ductile iron to AS1831 is also acceptable. AVK has nominated Grade ductile iron as the material grade for their RSV s and have provided material test certificates to demonstrate compliance to this specification Components material list The Sureflow RSV material specifications are detailed below in Table 2. Material test certificates have been submitted for each component to demonstrate conformance to the nominated material. The materials meet the requirements of AS/NZS TABLE 2 SUREFLOW RSV SERIES 2570 COMPONENT MATERIAL LIST Component AS/NZS Basic Material Sureflow Material Standard Grade Body Ductile Iron Ductile Iron AS 1831 GJS/500-7 Bonnet Ductile Iron Ductile Iron AS 1831 GJS/500-7 Spindle seal retainer Copper Alloy Stainless Steel# CF8M ASTM A743 Gate core Ductile Iron Ductile Iron AS 1831 GJS/500-7 Gate encapsulation Synthetic Rubber Synthetic Rubber AS 1646 EPDM Gate nut Copper Alloy Copper Alloy EN12420 CW602N Thrust collar Copper Alloy Copper Alloy EN12420 CW602N Spindle Stainless Steel Stainless Steel ASTM A Spindle cap Ductile Iron Ductile Iron AS 1831 GJS/500-7 Fasteners Stainless Steel Stainless Steel ASTM A Gaskets Synthetic Rubber Synthetic Rubber AS1646 EPDM O-rings Synthetic Rubber Synthetic Rubber AS 1646 NBR # AS/NZS :2011 does not include stainless steel as an allowable material for the spindle seal retainer, however an amendment due to be published in May 2017 lists CF8M stainless steel as an allowable material Flanges Flanges comply with AS/NZS 4087:2011 Metallic flanges for waterworks purposes, PN 16, Figure B5. Recommended installation is in accordance with the requirements of AS/NZS Polymeric thermal bonded coatings Sureflow Series 2570 RSVs are coated with Akzo Nobel Resicoat R4, a thermosetting epoxy powder coating, applied by the fluidized bed technique.

9 WSAA Product Appraisal 1707 Issue 3 9 Akzo Nobel Resicoat R4 has StandardsMark product certification to AS/NZS 4158:2003 Thermal-bonded polymeric coatings on valves and fittings for water industry purposes, issued by SAI-Global. The coating is applied in-house by AVK and application procedures are audited by SAI- Global in conjunction with AS/NZS StandardsMark certification audits Type tests AVK has submitted copies of Type Test reports to demonstrate compliance with AS/NZS :2011. Prove Standards and Engineering Pty Ltd, a NATA accredited laboratory, carried out the testing Contact with drinking water Clause 2.3 of AS/NZS requires compliance with AS/NZS 4020 Testing of products for use in contact with drinking water. AVK has submitted a complying Test Report No from Australian Water Quality Centre where testing was carried out on a DN 80 RSV. 7 FITTING INSTRUCTIONS, TRAINING AND INSTALLATION An Installation, Operation & Maintenance Manual is available for the Series 2570 resilient seated gate valves. The manual can be obtained by downloading from the following link or from WSAA. 8 PRODUCT MARKING Sureflow resilient seated gate valves have the following marking cast on the valve body in accordance with AS/NZS 2638:2011: Manufacturers Name / Brand: Sureflow Nominal Size: DN XXX Year of manufacture: xxyzz where xx = Year, y = Month (A=Jan, B=Feb, etc), zz = Day Pressure classification: PN 16 Standard number: AS AVK also applies a durable label permanently affixed to the body that has additional markings including the StandardsMark logo and other details. See Figure 1 for an example. FIGURE 1 ADDITIONAL MARKING 9 PACKAGING AND TRANSPORTATION Sureflow RSV s are supplied with the gate in a partly open position to avoid a permanent set of the EPDM rubber. This is in accordance with the latest revision of AS/NZS

10 WSAA Product Appraisal 1707 Issue 3 10 The valves are palletised, separated with corrugated cardboard and shrink wrapped to prevent product movement and damage to coatings during transportation. 10 PRODUCT WARRANTY FIGURE 2 DETAILS OF PACKAGING The products are covered by the normal commercial and legal requirements of the Competition and Consumer Act 2010 (Cth), which covers manufacture to the relevant standard. Details of AVK s warranty is included in their terms and conditions of sale. 11 WATER AGENCY EXPERIENCE WITH THE PRODUCT OR FIELD TESTING REPORT Gate valves have been in common use for many years and are currently utilised by all water agencies throughout Australia. It is deemed unnecessary to conduct a field trial as nothing new can be learned. 12 DISCUSSION Examination of the submitted documented material provides an expectation that the Sureflow Series 2570 resilient seated gate valve range described in this report are fit for purpose for use in drinking water supply, recycled water supply and pressure sewer infrastructure. Table 3 below highlights the recommendations of use for the Sureflow gate valve range. TABLE 3 GATE VALVES LIMITATION OF USE Product Detail Suitable Applications Limitations Recommendation Pipelines used in water reticulation, sewage, waste water and irrigation Maximum service temperature 40 C. Gate valves should not be used for throttling or adjusting flow. Spindle caps are supplied fully coated blue with a white insert for anti-clockwise close and red with a red insert for clockwise close. Purple coloured spindle caps are also available for recycled water applications. FIGURE 3 SPINDLE CAP COLOURING

11 WSAA Product Appraisal 1707 Issue OUTCOMES OF EXPERT PANEL PRODUCT REVIEW There are no outstanding queries. 14 FUTURE WORKS No future works have been identified. 15 DISCLAIMER This Product Appraisal Report (Report) is issued by the Water Services Association of Australia Limited on the understanding that: This Report applies to the product(s) as submitted. Any changes to the product(s) either minor or major shall void this Report. To maintain the recommendations of this Report any such changes shall be detailed and notified to the Product Appraisal Manager for consideration and review of the Report and appropriate action. Appraisals and their recommendations will be the subject of continuous review dependent upon the satisfactory performance of products. WSAA reserves the right to undertake random audits of product manufacture and installation. Where products fail to maintain appraised performance requirements the appraisal and its recommendations may be modified and reissued. Appraisal reports will be reviewed and reissued at regular intervals not exceeding five (5) years. The following information explains a number of very important limits on your ability to rely on the information in this Report. Please read it carefully and take it into account when considering the contents of this Report. Any enquiries regarding this report should be directed to the Program Manager, Carl Radford, Phone: carl.radford@wsaa.asn.au Issue of Report This Report has been published and/or prepared by the Water Services Association of Australia Limited and nominated Project Manager and peer group of technical specialists (the Publishers). The Report has been prepared for use within Australia only by technical specialists that have expertise in the function of products such as those appraised in the Report (the Recipients). By accepting this Report, the Recipient acknowledges and represents to the Publisher(s) and each person involved in the preparation of the Report that the Recipient has understood and accepted the terms of this Disclaimer Limits on Reliance on Information and Recommendations Disclaimer of liability Neither the Publisher(s) nor any person involved in the preparation of the Report accept(s) any liability for any loss or damage suffered by any person however caused (including negligence or the omission by any person to do anything) relating in any way to the Report or the product appraisal criteria underlying it. This includes (without limitation) any liability for any recommendation or information in the Report or any errors or omissions Intellectual Property and other rights The Water Services Association of Australia Limited does not undertake any assessment of whether the importation, manufacture, sale or use of the Product the subject of this Report infringes the intellectual property rights or proprietary rights of any person. Recipients of the report should undertake their own assessment of whether (as relevant) the importation, manufacture, sale or use of the relevant Products infringe the intellectual property rights or

12 WSAA Product Appraisal 1707 Issue 3 12 other proprietary rights of any person. If the Product infringes intellectual property rights or other proprietary rights there is potential for the supply of the Products to be interrupted. From time to time the Water Services Association of Australia Limited and the other Publishers may receive notice of allegations that the importation, manufacture, sale or use of the Product infringes intellectual property rights or other proprietary rights. The Water Services Association of Australia Limited's policy is to not refer to such allegations in its reports or take any other steps to put Recipients on notice of such allegations, unless and until it is aware that the allegations have been admitted or proved in Court. As such, Recipients acknowledge, agree and accept that the Water Services Association of Australia Limited may have information in its possession about intellectual property rights infringement allegations or other infringement allegations in relation to the Product which are not referred to or disclosed in this Report and which are not otherwise communicated to Recipient Need for independent assessment The information and any recommendation contained (expressly or by implication) in this Report are provided in good faith (and subject to the limitations noted in this Report). However, you should treat the information as indicative only. You should not rely on that information or any such recommendation except to the extent that you reach an agreement to the contrary with the Publisher(s). This Report does not contain all information that a person might require for the purposes of assessing any product discussed or appraised within it (Product). The product appraisal criteria used in preparing this Report may not address all relevant aspects of the Product. Recipients should seek independent evidence of any matter which is material to their decisions in connection with an assessment of the Product and consult their own advisers for any technical information required. Any decision to use the Product should take into account the reliability of that independent evidence obtained by the Recipient regarding the Product. Recipients should also independently verify and assess the appropriateness of any recommendation in the Report, especially given that any recommendation will not take into account a Recipient s particular needs or circumstances. WSAA has not evaluated the extent of the product liability and professional indemnify insurance that the provider of the product maintains. Recipients should ensure that they evaluate the allocation of liability for product defects and any professional advice obtained in relation to the product or its specification including the requirements for product liability and professional indemnity insurance No Updating Neither the Publisher(s) nor any person involved in the preparation of this Report [has] [have] any obligation to notify you of any change in the information contained in this Report or of any new information concerning the Publisher(s) or the Product or any other matter No Warranty The Publisher(s) do[es] not, in any way, warrant that steps have been taken to verify or audit the accuracy or completeness of the information in this Report, or the accuracy, completeness or reasonableness of any recommendation in this Report.

13 WSAA Product Appraisal 1707 Issue 3 13 APPENDIX A - PRODUCT BROCHURES SURFLOW AUSLITE III Technical data sheets are available from a Viadux Customer Centre listed in Appendix D

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22 WSAA Product Appraisal 1707 Issue 3 22 APPENDIX B - QUALITY CERTIFICATIONS Copies of the Quality Certification Certificates not included in this Appendix are available for downloading from the WSAA Members Website. TABLE B1 AVK AUSTRALIA PTY LTD MANAGEMENT SYSTEMS Business Address: 559A Grand Junction Road, Wingfield, SA Quality Systems Standard ISO 9001:2008 Certification licence no. Certifying agency QEC13894 SAI-Global First date of certification 30 April 2001 Current date of certification 9 February 2016 Expiry date of certification 14 September 2018 TABLE B2 VIADUX PTY LTD MANAGEMENT SYSTEMS Business Address: Industrial Avenue, Molendinar, QLD, Quality Systems Standard ISO 9001:2008 Certification licence no. Certifying agency QAC/R61/0412 DNV-GL First date of certification 2 December 2003 Current date of certification 27 October 2015 Expiry date of certification 15 November 2018 TABLE B3 AVK AUSTRALIA LTD PRODUCT CERTIFICATION Business Address: 559A Grand Junction Road, Wingfield, SA Product Standard AS/NZS :2011 Certification licence no. Issuing certification body SMK02420 SAI-Global First date of certification 30 April 2001 Current date of certification 9 February 2016 Expiry date of certification 14 September 2018

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29 WSAA Product Appraisal 1707 Issue 3 29 APPENDIX C - WSA PRODUCT SPECIFICATION

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31 WSAA Product Appraisal 1707 Issue 3 31 APPENDIX D - SUPPLIER CONTACTS VIADUX CUSTOMER CENTRES Townsville Customer Centre (CCT) Corporate Crescent, Garbutt, QLD, 4814 Tel: (07) cct.sales@viadux.com.au South East Queensland Customer Centre (CCSEQ) Industrial Avenue, Molendinar, QLD, Tel: (07) ccseq.sales@viadux.com.au Newcastle Customer Centre (CCN) 14 Yangan Drive, Beresfield, NSW, 2323 Tel: (02) ccn.sales@viadux.com.au Sydney Customer Centre (CCS) 21 Frank Street, Wetherill Park, NSW Tel: (02) ccs.sales@viadux.com.au Melbourne Customer Centre (CCM) Patullos Lane, Somerton, VIC Tel: (03) ccm.sales@viadux.com.au Adelaide Customer Centre (CCA) 20 Taminga St, Regency Park, S.A Tel: (08) cca.sales@viadux.com.au Perth Customer Centre (CCP) 29 Colin Jamieson Drive, Welshpool, WA Tel: (08) ccp.sales@viadux.com.au

32 WSAA Product Appraisal 1707 Issue 3 32 Melbourne Office Level 8, 401 Docklands Drive Docklands VIC 3008 Phone: (03) Fax: (03) Sydney Office Level 9, 420 George Street Sydney NSW 2000 GPO Box 915 Sydney NSW