Let s get Smarter! Smart Braining Centre AHLEI Certification Certification in Front Office Operations (CFO) Timetable & Lecture Topics March 2019
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1 Braining Centre Timetable Smart Braining Centre AHLEI Certification Certification in Front Office Operations (CFO) Timetable & Lecture Topics March 2019 Let s get Smarter!
2 Certification in Front Office Operations (CFO) Braining Centre Timetable DATE Modul26e Topics Delivered Time / Location Instructor Thursday, 07 March 2019 Friday, 08 March 2019 Saturday, 09 March 2019 Sunday 10 March 2019 Thursday, 21 March 2019 Introduction to Hotel Organization & Planning the HR process for the Front Office Front reservations & communication interdependence Front office accounting & audit process - effective accounts settlement Planning & evaluating Front Office Operations / training on the PMS system OPERA MULTIPLE CHOICE EXAM 10:15 18:00 / 1hour lunch break 10:15 16:00 / 1hour lunch break 18:30 21:00 / Philipos Zambelis Philipos Zambelis Philipos Zambelis Philipos Zambelis Total Hours 18
3 Braining Centre Timetable Smart Braining Centre AHLEI Certification (MFBO) Timetable & Lecture Topics March 2019 Let s get Smarter!
4 (MFBO) Braining Centre Timetable DATE Module Topics Delivered Time / Location Instructor Thursday, 14 March 2019 Fundamentals of Management / Organization of F&B Operations Andreas Toumazatos Friday, 15 March 2019 Marketing for F&B establishments Menu design / Managing Food Costs Andreas Toumazatos Saturday, 16 March 2019 F&B Productions and controlling procedures Menu Pricing Strategies Andreas Toumazatos Sunday 17 March 2019 Food and Beverage Service techniques and practices - Facilities & Design, Layout, and Equipment planning for F&B properties. Andreas Toumazatos Wednesday, 03 April 2019 MULTIPLE CHOICE EXAM 18:30 21:00 / Total Hours 20
5 Braining Centre Timetable Smart Braining Centre AHLEI Certification Certification in Hotel Revenue Management (Maximizing Revenue in Hotels) (CHRM ) Timetable & Lecture Topics March 2019 Let s get Smarter!
6 Certification in Hotel Revenue Management (Maximizing Revenue in Hotels) (CHRM ) Braining Centre Timetable DATE Module Topics Delivered Time / Location Instructor Thursday, 28 March 2019 Friday 29 March 2019 Saturday, 30 March 2019 Revenue Mgnt: Maximizing Revenue in Hospitality Operations Revenue Mgnt: Maximizing Revenue in Hospitality Operations Revenue Mgnt: Maximizing Revenue in Hospitality Operations What is Revenue Mgnt- Internal and external Measurement Metrics Forecasting & Tactical Revenue Management / Control and Capacity Management Strategic Revenue Management & Yielding Hotel Brain Voula Hotel Brain Voula Study Smart Marousi 1hour Lunch Break George Chalil George Chalil George Chalil Sunday, 31 March 2019 Revenue Mgnt: Maximizing Revenue in Hospitality Operations Revenue Management s Place in Hotels Training with Revenue Optimization software LYBRA TECH Study Smart Marousi 1hour Lunch Break George Chalil Wednesday 10 April 2019 Revenue Mgnt: Maximizing Revenue in Hospitality Operations MULTIPLE CHOICE EXAM 18:30 20:00 / Study Smart Marousi Total Hours 18
7 Braining Centre Timetable Smart Braining Centre AHLEI Certification Certification in Hospitality Management & Performance Operations (CHS ) Timetable & Lecture Topics April 2019 Let s get Smarter!
8 Hospitality Management & Performance Operations (CHS ) Braining Centre Timetable DATE Module Topics Delivered Time / Location Instructor Thursday, 11 April 2019 Certification in Hospitality Management & Performance Operations The Leadership and Management Process in Hotels / Skills for Effective leaders / Time Management Managing change Friday, 12 April 2019 Certification in Hospitality Management & Performance Operations Effective Recruitment and Selection Procedures / Training and Orientation / the communication process in hotels Saturday, 13 April 2019 Certification in Hospitality Management & Performance Operations Managing Productivity and Controlling Labour Costs in hotels / Evaluating and coaching staff members in Hotels Sunday 14 April 2019 Certification in Hospitality Management & Performance Operations Motivatiing people Through effective Leadership / developing Team Building / Managing Conflict throughout hotels Thursday, 18 April 2019 Certification in Hospitality Management & Performance Operations MULTIPLE CHOICE EXAM 18:30 21:00 / Total Hours 18
9 Braining Centre Timetable Smart Braining Centre AHLEI Certification HOFP Hospitality Today an Introduction Timetable & Lecture Topics February 2019 Let s get Smarter!
10 Hospitality Today an Introduction Braining Centre Timetable DATE Module Topics Delivered Time / Location Instructor Tuesday, 26 February 2019 Hospitality Today an Introduction Define the Service industry its characteristics and differences / Understanding the World of Hotels / The Travel and Tourism Industry Wednesday, 27 February 2019 Hospitality Today an Introduction Hotel Organization and Management / How Management Companies Manage Hotels / business models, concepts and procedures for hotels / Exploring Hospitality Careers Thuesday, 07 March 2019 Hospitality Today an Introduction MULTIPLE CHOICE EXAM 18:30 21:00 / Total Hours 6
11 Managing Front Office Operations Braining Centre Timetable DATE Modul26e Topics Delivered Time / Location Instructor Thursday, 07 March 2019 Friday, 08 March 2019 Saturday, 09 March 2019 Sunday 10 March 2019 Thursday, 21 March 2019 Introduction to Hotel Organization & Planning the HR process for the Front Office Front reservations & communication interdependence Front office accounting & audit process - effective accounts settlement Planning & evaluating Front Office Operations / training on the PMS system OPERA MULTIPLE CHOICE EXAM 10:15 18:00 / 1hour lunch break 10:15 16:00 / 1hour lunch break 18:30 21:00 / Philipos Zambelis Philipos Zambelis Philipos Zambelis Philipos Zambelis Total Hours 18
12 Braining Centre Timetable DATE Module Topics Delivered Time / Location Instructor Thursday, 14 March 2019 Fundamentals of Management / Organization of F&B Operations Andreas Toumazatos Friday, 15 March 2019 Marketing for F&B establishments Menu design / Managing Food Costs Andreas Toumazatos Saturday, 16 March 2019 F&B Productions and controlling procedures Menu Pricing Strategies Andreas Toumazatos Sunday 17 March 2019 Food and Beverage Service techniques and practices - Facilities & Design, Layout, and Equipment planning for F&B properties. Andreas Toumazatos Wednesday, 03 April 2019 MULTIPLE CHOICE EXAM 18:30 21:00 / Total Hours 20
13 Hospitality Sales & Marketing Braining Centre Timetable DATE Module Topics Delivered Time / Location Instructor Monday, 18 March 2019 Hospitality Sales & Marketing Introduction to Hospitality Marketing and Sales / The Marketing Plan: The Cornerstone of Sales Tuesday, 19 March 2019 Hospitality Sales & Marketing Managing the Hotel Marketing and Sales process / Corporate & Personal Sales / Market segmentation and diversification for Hotels Wednesday 20 March 2019 Hospitality Sales & Marketing Hotels Internal Marketing and Sales / Advertising, Public Relations, and hotel Publicity Thursday 21 March 2019 Hospitality Sales & Marketing Trends Shaping the Future of Hospitality Marketing and Sales / online marketing and sales competition analysis / online branding & social media Marketing Wednesday, 27 March 2019 Hospitality Sales & Marketing MULTIPLE CHOICE EXAM 18:30 21:00 / Total Hours 16
14 Managerial Accounting Braining Centre Timetable DATE Module Topics Delivered Time / Location Instructor Thursday, 04 April 2019 Managerial Accounting Introduction to Managerial Accounting and Principles / The Balance Sheet and the elements of the income statements Yiannis Megaloeconomou Friday, 05 April 2019 Managerial Accounting The Purpose of the Statement of Cash Flows and ratio analysis standards / Cash Management & Capital Budgeting Yiannis Megaloeconomou Saturday, 06 April 2019 Managerial Accounting Cost Concepts / General Nature of Cost & Costs in Relation to Sales Volume / Cost-Volume-Profit Analysis Yiannis Megaloeconomou Sunday 07 April 2019 Managerial Accounting Cost Approaches to Pricing / The Importance of Pricing & Price Elasticity of Demand / Forecasting methods in the 11:15 17:00 / Yiannis Megaloeconomou Monday, 15 April 2019 Managerial Accounting MULTIPLE CHOICE EXAM 18:30 21:00 / Total Hours 17
15 Supervision & Management in the Braining Centre Timetable DATE Module Topics Delivered Time / Location Instructor Thursday, 11 April 2019 Supervision in the The Leadership and Management Process in Hotels / Skills for Effective leaders / Time Management Managing change Friday, 12 April 2019 Supervision in the Effective Recruitment and Selection Procedures / Training and Orientation / the communication process in hotels Saturday, 13 April 2019 Supervision in the Managing Productivity and Controlling Labour Costs in hotels / Evaluating and Coaching staff members in Hotels Sunday 14 April 2019 Supervision in the Motivatiing people Through effective Leadership / developing Team Building / Managing Conflict throughout hotels Thursday, 18 April 2019 Supervision in the MULTIPLE CHOICE EXAM 18:30 21:00 / Total Hours 18
16 Braining Centre Timetable Smart Braining Centre AHLEI Certification Certified Hotel Administrator (CHA ) Timetable & Lecture Topics April 2019 Let s get Smarter!
17 Certified Hotel Administrator (CHA ) Braining Centre Timetable DATE Module Topics Delivered Time / Location Instructor Monday, 01 April 2019 CHA / Leadership & Management in Hospitality This course explains how to improve leadership abilities and develop a high-performance through teams and employee empowerment. Practical information on how to put quality management tools into action to enhance guest service and increase profitability. Hotel Brain Voula Tuesday, 02 April 2019 CHA / Human Resources Management for Hospitality Organizations Hospitality is a people industry, and this course provides the skills on how to manage the important human resources who provide services within hospitality operation. People learn and discover the latest strategies for attracting employees, training and minimizing turnover, and maximizing productivity. Hotel Brain Voula Wednesday, 03 April 2019 CHA / Revenue Management This course provides a solid insight of revenue management s key concepts and the selective application of its most effective strategies and tactics which are critical for most hospitality operations. The applicability of revenue maximization strategies and their operational aspects will be explored. It provides an overview of this important discipline and in an ideal supplement to a marketing, front office, or Hotel operations learning track. Hotel Brain Voula Total Hours 12
18 Certified Hotel Administrator (CHA ) Braining Centre Timetable DATE Module Topics Delivered Time / Location Instructor Thursday, 04 April 2019 CHA / Food & Beverage Management This course provides an analysis of the management process in food and beverage operations. All aspects of food and beverage operations are covered, including organization, marketing, menu design, costs and pricing, production, service, operating budget, cost-volume-profit analysis, income and cost control, and point-of-sale reports Hotel Brain Voula Friday, 05 April 2019 CHA / Financial Management for Hospitality enterprises This course offers a clear understanding of managerial accounting in a hospitality setting. Participants will develop the ability to make effective choices based on the numbers that reflect daily operations, develop on target budgets, control cash flow, and reach profit goals with the help of financial reports and other tools. Hotel Brain Voula Saturday, 06 April 2019 CHA / Rooms Division Management This course provides a comprehensive approach of a hotel s rooms division procedures and the role it plays in effective operation of the hotel and the ability to create a memorable guest experience. Participants will learn how the different department of the Rooms division interacts between them and with other departments, strategies that can use to help keep the hotel profitable, and how e- commerce and social networking affect front office operations. 10:15 19:00 / Study Smart Marousi 1hour Lunch Break Total Hours 16
19 Certified Hotel Administrator (CHA ) Braining Centre Timetable DATE Module Topics Delivered Time / Location Sunday, 07 April 2019 CHA / Marketing and Sales in Hotels In today s highly-competitive hospitality market, it is essential to have an understanding of sales and marketing. This course goes beyond theory to focus on a customer-oriented and practical approach for effectively marketing hotels and restaurants off and online. The four Ps (price, product, promotion, and place) are explored as they relate to specific market segments, providing a customer-focused perspective. Industry examples are included (forms, checklists, advertisements, etc.) that are used by today s industry leaders to effectively market their properties. 10:15 18:00 / Study Smart Marousi 1hour Lunch Break Instruct or EXAM DATES /04/2019 All courses Multiple Choice Exams 18:30 21:00 / Study Smart - Marousi Total Hours 7 Sub Total 35h
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