DENALI ACADEMY STANDARD TRAINING COURSES

Size: px

Start display at page:

Download "DENALI ACADEMY STANDARD TRAINING COURSES"

Rodger McLaughlin
6 years ago
Views:

2 DENALI ACADEMY STANDARD TRAINING COURSES Category Management Foundation...Page 1 Negotiation...Page 4 Category Management Excellence...Page 2 Supplier Management...Page 5 Strategic Sourcing...Page 3 elearning Modules...Page 6 CUSTOM COURSES Custom courses are designed to meet the specific requirements of your team and organization. They can be delivered to suit your preferred location and date(s). Trainers are available in the US, Europe, Asia, and South America. They can take several forms: A training course focusing on the specific situation, challenges and opportunities facing your organization, using our and/or your training materials Combining modules from our different standard courses to meet your unique learning and training requirements Development of a completely new course to precisely address your requirements We can deliver custom classroom training as well as blended learning programs that include a combination of elearning modules, classroom training, webinars, and coaching. Onsite training courses can be adapted to the audience in terms of level, role (direct vs. indirect), and industry. ACCREDITATION Denali training has been accredited for continuing education hours (CEHs) by the Institute for Supply Management s CPM and CPSM programs, as well as by the Next Level Purchasing Association. The American Purchasing Society (APS) recognizes Denali s training for CPP points. TRAINING LOCATIONS Public training sessions take place in our office locations in Pittsburgh, PA, Bellevue, WA, Pune, India as well as the San Francisco Bay area. We are planning to start offering public training sessions in Europe in the second half of You can find the latest information on training locations and the schedule on our website. GET IN TOUCH +(1) training@denaliusa.com For more information and online registration, visit Denali - A WNS Company 1251 Waterfront Drive Pittsburgh, PA Advanced Learning for Procurement Professionals

3 CATEGORY MANAGEMENT FOUNDATION COURSE GOAL The goal of this course is to provide participants with: A clear understanding of category management, how it differs from strategic sourcing, and how it creates value for the organization An understanding of a four-step category management process, and how it relates to execution processes such as strategic sourcing and supplier management Knowledge around key methodologies that category managers can leverage to create value Awareness of the importance of key soft skills such as stakeholder management and change management LEARNING OUTCOMES Understand category management framework and processes that are applicable across industries and categories New or aspiring category managers CATEGORY MANAGER Category managers or procurement professionals who want to improve their strategic skillsets Category managers who are part of an organizational shift from a more tactical approach a more strategic one Procurement professionals seeking to earn continuing education hours for their ISM, APS or NLPA certification Two-day classroom training (check the website for location and dates for public courses) plus required elearning pre-work and a follow-up one-hour webinar. Know how to apply key methodologies such as requirements analysis, Porter s Five Forces, and strategy development Develop a category management mindset that recognizes what it means to be strategic in day-to-day activities Understand critical soft skills and how to leverage them for success COURSE MODULES Introduction to Category Management Requirements Analysis (functional and non-functional requirements - AQSCI) Stakeholder Management Change Management Personality Types (HBDI) Market Analysis Strategy Development Initiative Pipeline / Opportunity Assessment Requirements Transition to Strategic Sourcing and Supplier Management (AQSCI) 1

4 CATEGORY MANAGEMENT EXCELLENCE COURSE GOAL The goal of this course is to provide participants with: A clear understanding of advanced category management topics, in particular how to develop strategies for challenging single-source and sole-source situations A framework to assess risk, and use category management to reduce risk to the organization Governance and change management tools to make change stick Category managers professionals who want to improve their strategic skillsets Category managers seeking to earn continuing education hours for their ISM, APS or NLPA certification Two days (check the website for location and dates for public courses) Apply key methodologies in role plays as well as a game LEARNING OUTCOMES Understand how to find game changers in challenging situations such as single-source and sole-source situations Know how to separate stakeholder wants from needs and create value in a cross-functional team Apply scenario techniques to build robust strategies Understand how to make the changes stick that the category manager is introducing COURSE MODULES Introduction to Category Management (Aligning terminologies and experiences) Play CategoRise, Denali s proprietary category management board game (two rounds with two different scenarios) Requirements Analysis Deep-Dive (with role play) Market Analysis Deep-Dive (case study) Change Management: becoming a change agent Strategy: how to find true game changers Scenario techniques Governance: how to make change stick For onsite delivery, this course can also take the format of a bring your own project workshop 2

5 STRATEGIC SOURCING COURSE GOAL The goal of this course is to provide participants with: A clear understanding of strategic sourcing: processes, desired outcomes, and key methodologies A framework that helps participants get to a strategicallyselected supply base Tools that ensure buy-in from stakeholders so that award recommendations will be approved LEARNING OUTCOMES Understand what strategic sourcing is, and how to run a sourcing project end-to-end New and aspiring sourcing professionals who want to improve their understanding of the sourcing process and related levers Procurement professionals seeking to earn continuing education hours for their ISM, APS or NLPA certification Two-day classroom training (currently only available as on-site training) plus required elearning pre-work Know how to get buy-in from stakeholders for the award decision, so that the implementation has a higher chance of success Apply sourcing best-practices in key process activities such as requirements analysis, publishing the RfP and evaluating the RfP Understand Total Cost of Ownership considerations COURSE MODULES Introduction to Strategic Sourcing Project Kickoff (Charter and Stakeholder Mapping) Internal Analysis: Spend Analysis and Requirements Analysis Total Cost of Ownership (TCO) Market Analysis Strategy Development RfX Development and Evaluation e-auctions 3

NEGOTIATION WITH BSCC New or aspiring procurement negotiatiors Procurement professionals who want to brush up their negotiation skills; Procurement professionals seeking to earn continuing education

They are a consulting and training institute specialized in Negotiation and with vast experience in procurement.

lead to win-win outcomes; A framework to understand available options and tactics how to achieve the best outcome LEARNING OUTCOMES Fundamental knowledge about professional negotiation Knowing how to

6 NEGOTIATION WITH BSCC New or aspiring procurement negotiatiors Procurement professionals who want to brush up their negotiation skills; Procurement professionals seeking to earn continuing education hours for their ISM or APS certification. We are happy to present this new training, in partnership with Better Solutions Coaching Consulting. They are a consulting and training institute specialized in Negotiation and with vast experience in procurement. One day (check the website for location and dates for public courses) COURSE GOAL The goal of this course is to provide participants with: A clear understanding of a negotiation process that helps lead to win-win outcomes; A framework to understand available options and tactics how to achieve the best outcome LEARNING OUTCOMES Fundamental knowledge about professional negotiation Knowing how to prepare for a successful negotiation Ability to apply questioning techniques skillfully COURSE MODULES The fundamentals of a professional negotiation The negotiation process in4 steps Key success factor: Preparation Negotiation case study The queen of rhetorical weapons: questioning techniques The Harvard concept The process of a negotiation Basics of body language The essence of good rhetoric 4

7 SUPPLIER MANAGEMENT COURSE GOAL The goal of this course is to provide participants with: A clear understanding of supplier lifecycle management and its components A framework to manage suppliers from supplier selection through phasing them out Soft skills to help manage suppliers in a more deliberate way LEARNING OUTCOMES Understand the supplier lifecycle and its different phases Procurement professionals who want to manage their suppliers in a more holistic fashion Procurement professionals seeking to earn continuing education hours for their ISM, APS or NLPA certification Typically offered as one and a half day training onsite, and as one-day training in the public session. Understand how to segment suppliers and how to manage the different segments Know how to apply performance management and supplier development to improve supplier performance and ensure strategic fit Understand how to work in a cross-functional team to develop a holistic supplier management approach. COURSE MODULES Introduction to Supplier Management, which introduces key concepts and the supplier life cycle Performance Management (with case study) Supplier Development (with role play) Risk Assessment (with role play) Influencing Techniques 5

8 elearning MODULES BENEFITS elearning modules can have great benefit, if they are done well. They are more scalable and more cost effective than classroom training, and allow learners across the globe to take courses in self-study. Denali Academy uses elearning modules as part of the blended learning programs. In that context, they allow learners to acquire foundational knowledge in a condensed period of time, and check their understanding through quizzes. Expensive classroom time can then focus on application and exercises rather than lecture. FORMAT 20 to 30 minutes in length Currently only available in English Interactive slides with voiceover The voiceover text is included in the notes section to act as closed caption 10-question quiz at the end of the module; 80% pass threshhold Can be hosted by Denali, or installed in the client Learning Management System AVAILABILITY CATEGORY MANAGEMENT Intro to Category Management Stakeholder Management Internal Assessment Personality Types Market Analysis I, II Strategy Development STRATEGIC SOURCING Intro to Strategic Sourcing Stakeholder Management Total Cost of Ownership (TCO) Personality Types Strategy Development Execute RfX Manage RfX esourcing I,II NEGOTIATION Negotiation I,II Influencing Techniques SUPPLER MANAGEMENT Intro to Supplier Management Performance Evaluation Supplier Development Supplier Risk Influencing Techniques If a classroom training lists plus elearning modules, the cost for the elearning modules is included in the price for the public or onsite training. Prices above are per user, for stand-alone usage, and when hosted by Denali. Modules will be available for 12 months from the activation date. Pricing for volume discounts (starting with the 3 rd user), individual modules, lareger bundles, installed modules, and custom modules upon request. 6

CategoRise - Category Management Game CATEGORISE This game is designed to simulate a category management scenario you might encounter in real life, and give your team a chance to practice some of the

Your goals are to develop an effective category management strategy and deliver results that meet your stakeholder s needs. Recommended: Two one hour rounds.

9 CategoRise - Category Management Game CATEGORISE This game is designed to simulate a category management scenario you might encounter in real life, and give your team a chance to practice some of the skills covered in this course. In this game, your stakeholder will start out overwhelmed and unsure of what they truly need, just like in a real life. Your goals are to develop an effective category management strategy and deliver results that meet your stakeholder s needs. Recommended: Two one hour rounds. Ideal to incorporate during a classroom training, a workshop or a strategy day. COST USD 499 per box set. 1 box set is for a maximum of 6 people. CATEGORY MANAGER To do so, you ll spend Resource Tokens to take Actions, perform Research, manage your Stakeholder Relationship, and Deliver Results. You won t have enough Resources to do everything, so it s up to you and your team members to come up with the best category management strategy! GAME GOALS Put Learning into Practice: Develop a category strategy for a specific scenario Create Stakeholder Alignement: Take your stakeholder from overwhelmed to on board Deliver Results: Deliver on what your stakeholer truly needs to be successful HOW DO YOU GET THERE? Priorities: You don t have enough resources to do everything. Choose wisely what actions, research and relationship building you spend your time on! Collaborate: Work with your team to get to decisions and hit your deadlines Have fun! New or aspiring category managers; Category managers or procurement professionals who want to improve their strategic skillsets; Category managers who are part of an organizational shift from a more tactical approach a more strategic one; For inquiries and orders please training@denaliusa.com 7

10 ABOUT DENALI Denali, a global sourcing and procurement solutions provider, is now a WNS (Business Process Management leader) company. WNS-Denali supports Global 1000 companies by offering an array of best-in-class procurement solutions, including Category Management, Analytics, Strategic Sourcing and RFx Management, Supply Market Insights, Contracting, Supplier Management and Procure-to-Pay. With a team of more than 2000 procurement specialists worldwide, we have helped our clients source and procure more than USD 75 Billion worth of materials and services across direct and indirect spend categories. For more info, you can visit us at You can also contact us directly at or Advanced Learning for Procurement Professionals

ADR International ADR s Online Supply Chain Academy (OSCA) elearning Courses

Learning ADR International ADR s Online Supply Chain Academy (OSCA) elearning Courses 2016 ADR International Contents About ADR s Online Supply Chain Academy (OSCA) 3 The Strategic Sourcing Process 4 ADR