Training Solutions Schedule January June 2018

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1 Training Solutions Schedule January June 2018 New Supervisor Skills Course (Level 1) $195/ 8 hrs This training course will equip you with proven supervisory techniques that you can put into action immediately. It s a big change from being an employee to being in charge. Course includes the steps to take, strategies to apply and basic activities you need to do when you first become a supervisor. Topics Included: Ways to transition from employee to supervisor How to handle being between your boss and team members Ideas for sorting out your job Understand your legal responsibilities (Wed/Fri) Jan. 17 & 19 8:30 a.m. 12:30 p.m. (Wed/Fri) Feb 21 & 23 8:30 a.m. 12:30 p.m. Whitfield/Murray Campus Walker Campus (Wed/Fri) Apr. 4 & 6 8:30 a.m. 12:30 p.m. Supervisor Skills Training (Level 2) $195/ 8 hrs This Level 2 Supervisory training course builds on knowledge acquired and skills developed in the Level 1 course and/or on the job. Communication is a necessity for successful supervision. This course is designed to equip leaders with the skills they need to communicate clearly, listen carefully, give and receive feedback and coach and counsel effectively. Level 1 is not required to take Level 2. Topics Included: Positive Discipline Communication for leaders Coaching and Counseling (Wed/Fri) Jan. 31 & Feb. 2 (Wed/Fri) Mar. 7 & 9 8:30 a.m. 12:30 p.m. Catoosa Campus (Wed/Fri) Apr. 18 & 20 8:30 a.m. 12:30 p.m. Polk Campus Supervisor Skills Training (Level 3) $195/ 8 hrs Now, more than ever, leadership skills are critical. Situations require adaptive leadership skills in a diverse work environment. Learn to be a leader who drives major strategic initiatives and positions your organization to obtain the desired results. Levels 1 & 2 are not required to take Level 3. Topics Included: Leading Diversity Creating a Better Workplace

2 Delegate successfully Creating a motivating environment (Wed/Fri) Feb. 14 & 16 8:30 a.m. 12:30 p.m. (Wed/Fri) Mar 21 & 23 8:30 a.m. 12:30 p.m. Gordon Campus (Wed/Fri) May 2 & 4 8:30 a.m. 12:30 p.m. Whitfield/Murray Campus Building Your Leadership Potential $189/ 6 hrs Influence and lead with a proactive flair as you build upon identified strengths. Building your style means understanding the difference between leadership and management while enhancing your skills based on emotional intelligence challenges. Be THAT leader. (Fri) Jan. 19 9am 4 pm Gordon Campus (Fri) Mar. 2 9am 4 pm Catoosa Campus Conflict Resolution Strategies $189/ 6 hrs Examine methods of managing disagreements before the escalation of anger and conflict. You will learn to assess your preferred style of conflict management and to understand how problems can best be solved. Be able to determine the best context for conflict resolution. (Thurs) Feb. 1 9am 4 pm Catoosa Campus (Thurs) Mar. 15 9am 4 pm Whitfield/Murray Campus (Thurs) Apr. 19 9am 4 pm Reviewing Performance, Setting Goals, and Coaching Skills $199/ 8 hrs Learn how to evaluate performance and that evaluation is a continuous process. The course will teach managers and supervisors to always watch what their employees are doing, and how to provide honest and actionable feedback on what is going well and what can be improved on. The course will show how to set and track performance goals to improve employee performance. (Thurs) Feb 15 9am 4pm Catoosa Campus (Thurs) Apr. 5 9am 4pm Whitfield/Murray Campus (Thurs) May. 3 9am 4pm Computer Software (Word, Excel, PowerPoint, Access) $169 per session 6 hrs Microsoft Office training can make your employees more efficient, productive and confident in their jobs. GNTC offers classes for beginner, intermediate, and advanced learners.

3 Contact us today to schedule your Microsoft Office class! Available on any of our 6 campuses. Business Development & Entrepreneurship Series $119 per session 4 hrs Entrepreneurship - Creating your initial business model Planning, location analysis, financing, business plan, and ethics/social responsibility. Customer Service - Creating a service culture and effective customer relations Meeting the External/Internal customer needs, telephone, face-to-face skills, resolving customer issues. Effective Marketing - Plan/budget development, Target market, positioning, 4 Ps mix Strategies for retail, storefront curb appeal, and value of advertising and promotion. Principles of Management Skills and behaviors necessary for successful use and supervision of resources. Leadership and Motivation Strategies for leading a customer-focused business. Additional course outlines are available upon request. Situational Awareness Training $149/ 5 hrs By making you aware of what to look for and how to react, this training will help keep you safe at home, work, or while traveling. Three-part series: Be safe, Be Smart, and Be Strong. Be Safe How to avoid becoming a victim, what to watch out for and what to do if you feel uncomfortable. Be Smart Recognize possible threats and how to get out of that situation. Be Strong Now you are in the situation. What do I do? (Tues/Thurs) Feb. 22 & 24 (Tues/Thurs) Apr. 24 & 26 6pm 8:30 pm 6pm 8:30 pm Catoosa Campus Top 10 Cited OSHA Violations for 2017 No charge Each year the Occupational Safety and Health Administration (OSHA) releases the top ten most cited violations it encounters during the workplace safety inspections the agency conducts throughout the U. S. Do you recognize any of these violations (respiratory protection, lockout/tagout, fall protection, hazard communication, scaffolding, machine guarding, electrical, ladders or powered industrial trucks) as problem areas in your workplace? Learn how to create a safer working environment and the training programs to comply with OSHA s workplace safety standards.

4 (Mon) Jan. 15 8:30 a.m. 10:00 a.m. Catoosa Campus (Mon) Feb. 5 8:30 a.m. 10:00 a.m. Gordon Campus (Mon) Feb. 26 8:30 a.m. 10:00 a.m. Polk Campus Globally Harmonized System (GHS)/NFPA 70E ARC Flash $119/ 4 hrs GHS - This program is aimed at supervisors, managers or chemical specialists who are responsible for OSHA or WHMIS health and safety in the workplace. In the USA we will be discussing GHS within OSHA 29 CFR NFPA 70E Arc Flash - This training seminar provides participants with a basic understanding of NFPA 70E. Develop options for compliance and the methods for evaluating any facility for electrical hazards. What you will learn? Where does it come from? Why is it so important? How is it structured? (Mon) Feb. 19 8:30 a.m. 12:30 p.m. Catoosa Campus (Mon) Apr. 2 (Fri) Oct. 13 8:30 a.m. 12:30 p.m. Common Sense Lean Training $295/ 16 hrs This training offering includes an introduction to and the real-life application of the LEAN Tools necessary to help an organization achieve improved productivity and the elimination of waste. Students will have the opportunity to use these tools in the workplace with instructor support, during the course of this 5- session training program which will include the following topics/tools: LEAN Overview, Production Management, 5S, Standard Work, Problem Solving, LEAN tool chest. (Thurs/Fri) Mar. 1, 2, 15, 16 (Tues/Thurs) May 1, 3, 8, 10 8:30 a.m. 12:30 p.m. Whitfield/Murray Campus 8:30 a.m. 12:30 p.m. Floyd or Polk Campus Five S The Visual Workplace $199/ 8 hrs This course is designed for individuals in a variety of organizational settings who will be involved in implementing 5S or those working in an organization that uses 5S. 5S is a system of five steps, that when followed, will create a more clean, organized, and ultimately more productive and efficient workplace. The five steps of 5S are: sort, set in order (simplify), sweep and shine (systematically clean), standardize, and sustain. (Tues) Feb. 6 & 13 (Tues) Apr. 17 & 24 (Tues) June 12 & 19 8:30 a.m. 12:30 p.m. Floyd or Polk Campus 8:30 a.m. 12:30 p.m. Catoosa Campus OSHA 10-Hour General Industry $179/ 10 hrs This course is ideal for supervisors with safety and health responsibilities, and for employee safety and health awareness. Participants who successfully complete the course will receive a 10 hour Training Certificate, plus the official OSHA 10 hour wallet card. (Tues/Wed) Jan. 23 & 24 8:00 a.m. 2:00 p.m. Gordon Campus

5 (Tues/Thurs) Apr. 10 & 11 8:00 a.m. 2:00 p.m. Catoosa Campus (Tues/Thurs) June 5 & 6 8:00 a.m. 2:00 p.m. Floyd or Polk Campus OSHA 30-Hour General Industry $549/ 30 hrs This four day workshop is recommended for safety, health and compliance professionals with a wide range of responsibilities such as plant operations and safety committee members. This in-depth outreach course covers specific OSHA standards and requirements as they apply to general industry and teaches safety awareness which helps in recognizing and reducing the risks of job site hazards. Intended for workers with some safety responsibility, the 30-hour training covers safety and health hazards workers may face in industrial work sites. (Tues/Wed/Thurs/Fri) Jan :00 a.m. 4:30 p.m. Gordon Campus (Tues/Wed/Thurs/Fri) Apr :00 a.m. 4:30 p.m. Catoosa Campus (Tues/Wed/Thurs/Fri) June 5 8 8:00 a.m. 4:30 p.m. Floyd or Polk Campus Forklift Operator Certification $119/ 4 hrs This course is designed to demonstrate proper forklift operation, following OSHA regulations. Gain the fundamental knowledge and skills necessary to operate a sit-down counterbalanced, LP gas powered forklift. Learn safety aspects, operations, basic maintenance, and OSHA compliances issues. (Mon) Jan. 29 (Mon) Mar. 19 8:30 a.m. 12:30 p.m. Whitfield Murray Campus Forklift Instructor Certification $299/ 8 hrs If your company has a need to train forklift operators on an ongoing basis, then certifying one or more employees as instructors may be your best solution. Our Forklift Instructor Certification course provides a three year operator license as well as instructor certification. The first day consists of operator certification and classroom training. Each Student Will Receive: (1) Forklift Operators Card valid for 3 years from completion date, (2) Forklift Train The Trainer Card with no expiration date, (3) Instructors Manual with all forms, quizzes, etc in 3- ring binder for easy duplication, (4) electronic copy of forms, (5) PowerPoint Presentation with further forklift training media, (6) Written copy of basic Forklift Safety Training Program (meets OSHA approval and all compliance guidelines) will be included in Trainer s Manual. (Mon) Jan. 29 8:30 a.m. 4:00 p.m. Gordon Campus (Mon) Mar. 19 8:30 a.m. 4:00 p.m. Whitfield Murray Campus

6 Electrical Industrial Maintenance Series Electrical Maintenance Troubleshooting $595/ 32 hrs Introduces diagnostic techniques related to electrical malfunctions. Special attention is given to use of safety precautions during troubleshooting procedures. Topics include: problem diagnosis, advanced schematics, and sequential troubleshooting procedures. (Tues/Thurs) Aug. 29 Sept. 21 4:00 p.m. 8:00 p.m. Catoosa Campus (Tues/Thurs) Sept. 26 Oct. 19 4:00 p.m. 8:00 p.m. Whitfield/Murray Campus (Tues/Thurs) To be announced 4:30 p.m. 8:30 p.m. Gordon or Introduction to PLC Programming: Allen-Bradley RS Logix 500/5000 $595/ 32 hrs An introductory level class covering the basics of programming the Allen-Bradley Control Logix family of Programmable Logic Controllers. Topics include timers, counters, and other typical relay ladder logic circuits using the RS-Logix 500 Software package. Intended for personnel with prior motor control or industrial experience in a related field. (Tues/Thurs) Sept. 26 Oct. 19 (Tues/Thurs) Oct. 24 Nov. 16 (Mon/Wed) To be announced 4:00 p.m. 8:00 p.m. Catoosa Campus 4:00 p.m. 8:00 p.m. Whitfield/Murray Campus 4:30 p.m. 8:30 p.m. Gordon or Basic Motor Controls $595/ 32 hrs An introductory level course covering the basics of industrial motor controls including 2 and 3 wire control circuits, schematic symbols, & drawing conventions. Other topics include relay ladder logic techniques, timers, counters, & programmable logic relays. (Tues/Thurs) Aug. 29 Sept. 21 4:00 p.m. 8:00 p.m. Whitfield/Murray Campus (Tues/Thurs) Sept. 26 Oct. 19 4:00 p.m. 8:00 p.m. Catoosa Campus (Tues/Thurs) To be announced 4:30 p.m. 8:30 p.m. Gordon or Basic Hydraulics and Troubleshooting $595/ 32 hrs An introductory level course covering the basics/principles and hydraulic components in detail. Participants will gain working knowledge of industrial hydraulic components and their function within an operational system. This course builds on that knowledge and is designed to help the participant become aware of the decision making process that is part of a good troubleshooting procedure. (Tues/Thurs) Oct. 24 Nov. 16 4:00 p.m. 8:00 p.m. (Tues/Thurs) To be announced 4:30 p.m. 8:30 p.m. Catoosa Campus

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