Position Summary. Essential Duties and Responsibilities

Transcription

1 JOB DESCRIPTION Position Title: Warehouse and Facility Manager Overtime Status: Non-Exempt Department: Programs Reports To: Director of Programs & Operations Number of People Supervised: N/A Position Summary Working under the supervision of the Director of Programs and Operations, the Warehouse and Facility Manager is responsible for the daily operations of the warehouse which includes, but is not limited to, coordination of product shipping and receiving, inventory control, cleanliness, organization, planning, stock rotating, customer service, and assisting with product stocking, and organization in the Free Store and other programs. Job Responsibilities The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties & responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Classroom Central may change the specific job duties with or without prior notice based on the needs of the organization. Essential Duties and Responsibilities Warehouse: Manages product receiving, transfers, and rotation Offloads palletized donations using forklift and other material handling equipment Manages logistics of sorting, storage, distribution and assists in donation processing Ensures efficient and effective use of warehouse space to include layout and future capacity requirements Inventory: Assists the Director of Programs and Operations in developing and executing general systems and procedures for inventory control Conducts periodic or special inventory audits and reconciles physical counts Ensures that the quality of product and service within the warehouse is maintained at the highest possible standards Assumes responsibility to monitor inventory closely to ensure accuracy Tracks and enters inventory using an inventory management system Prepares the Free Store for restocking by pulling warehouse inventory Performs shelf checks to ensure the store is fully stocked Obtains freight quotes for large product donations; drives company vehicle as needed to transport local product donations and distributions Facilities: Conducts routine assessments of facility improvement needs Performs minor maintenance and works with vendors to coordinate maintenance and facility improvement projects Oversees cleanliness and organization of the warehouse, Free Store and outside grounds Ensures proper use and maintenance of all warehouse equipment and vehicles (includes enforcing safety, security policies and procedures, and scheduling regular maintenance checks for all equipment) Page 1 of 5

2 ORGANIZATIONAL SUPPORT AND CUSTOMER SERVICE Provides prompt friendly and professional service to all Donors, Teachers, and Volunteers Ensures a clean, functional, fun and inviting environment Assist with Free Store operations as needed Assist with volunteer relations by providing supervision, orientation, and job assignments/scheduling as needed Assist with the preparation of merchandise, work space, packing and delivery for alternative shopping programs Assist as needed with all off site organizational events DATABASE ADMINISTRATION AND REPORTING Complete accurate and timely data entry of inventory OTHER DUTIES AS NEEDED Other duties as assigned Critical Job Specific Competencies COMMUNICATION & INTERPERSONAL SKILLS TEAMWORK INITIATIVE & SELF-DEVELOPMENT CONTINUOUS QUALITY & PERFORMANCE IMPROVEMENT High Performance Indicators Organizes and expresses ideas and information clearly, using appropriate and efficient methods of conveying the information. Is sensitive to the needs, feelings and capabilities of others. Approaches others in a non-threatening and pleasant manner and treats them with respect. Expresses alternative points of view in a non-threatening way. Participates in tasks to assist others in agency projects or events; Maintains a harmonious atmosphere and relationships with other agency personnel. Works on projects as part of a team, exchanging ideas and contributing skills that complement those of the other team members. Fulfills commitments to team members. Strives to learn and improve. Seeks out ways to better themselves and the company. Takes on responsibilities. Does not remain idle is hard working and self-motivated. Pushes self for results; sets clear objectives and measures; monitors process and progress. Seeks professional development. Able to encourage team members to share ideas that lead to improvement; minimize barriers to accomplishing the team s work; monitor process for quality and efficiency issues that become targets for improvement; establish measures / benchmarks to track performance. Page 2 of 5

3 DECISIVENESS & JUDGEMENT FLEIBILITY & ACHIEVING CHANGE GETS RESULTS STRATEGIC ALIGNMENT AGENCY ADVOCACY VALUING DIVERSITY Able to consider both the short and long-term impact of decisions; plan for how the consequences of decisions affect the team. Able to establish resources and/or processes to gather information/data for problem solving or analysis; create an environment that supports cross-functional analysis and problem solving; ensure that organization-level decisions are based on data and sound reasoning. Able to help others overcome their resistance to change; gain others willing participation for change initiatives; help others translate new change goals into practical implementation steps and adapt to change without disruption of productivity. Able to pursue and generate innovative ideas that further the group or team s goals and foster an environment that encourages innovation. Able to create an environment of accountability for meeting agreed upon expectations; eliminate barriers to group performance; lead/champion efforts that increase productivity and goal accomplishment throughout the group or team. Able to ensure that all systems are aligned toward achieving strategic goals; continually communicate and reinforce the highest priority initiatives to keep the group focused on the right things. Recognizes and promotes the needs of the agency through one-to-one meetings and other communication tools. Represents the agency in a positive manner; Actively assist in a sufficient number of agency events encouraging a team atmosphere. Able to communicate internally and externally that diversity/inclusion is an integral part of how our organization does business. PROFESSIONAL ETHICS Arrives to work on time; is accountable for whereabouts; consistent attendance; timely lunch hours; on time to meetings. Exhibits positive verbal and nonverbal communication; Exhibits professional dress and speech; adheres to the agency s policy of confidentiality. EDUCATION& RELATED WORK EPERIENCE Education Level: (minimum & preferred educational requirements necessary to perform this job successfully) High School Diploma required. Years of Related Work Experience: (minimum & preferred related work experience necessary perform this job successfully) 1-2 years of experience in warehouse operations and inventory management. Retail/Merchandising experience preferred. Page 3 of 5

4 SKILLS AND KNOWLEDGE Ability to communicate in English, both orally and in written Knowledge of standard office equipment (phone, fax, copier, voice mail, ) Demonstrated ability to learn quickly Sensitive to working with confidential information Good organizational and time management skills Self motivated and detail oriented Professional manner and good interpersonal skills Proven ability to thrive in a team environment Ability to analyze data Possess superior problem-solving capabilities Solid understanding of the principles of database management and business process workflow Must work with a high degree of accuracy and attention to detail in a fast paced, changing environment with multiple deadlines and pressures; must have professional maturity to respond to urgent matters and/or crisis situations, as needed. Must have a passion for Classroom Central s work with a genuine commitment to understanding and fulfilling the agency s mission. Must have an analytical mind as it relates to warehouse efficiency and inventory management MS Outlook Basic Intermediate Advanced MS Word Basic Intermediate Advanced MS Excel: Basic Intermediate Advanced MS PowerPoint: Basic Intermediate Advanced Other: Required Preferred LICENSE/CERTIFICATIONS: Valid Driver s License with ability to meet insurance requirements CDL License Forklift Certification Required Preferred WORK ENVIRONMENT/PHYSICAL REQUIREMENTS (Describe any specific work place conditions and/or physical abilities that are related to and/or required by this job) Physical requirements include: The ability to stand for long periods of time The ability to lift 50+ lbs Page 4 of 5

5 Equal Employment Opportunity Classroom Central provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. Page 5 of 5