Workforce Development Work Group Meeting May 13, 2014

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1 Workforce Development Work Group Meeting May 13, 2014 Steering Committee Member: Wendy Pollack Sargent Shriver National Center on Poverty Law I. Introductions 9:30 9:40am Agenda II. III. IV. Manufacturing Industry in Chicagoland 9:40 10:30am (15 minutes for Q&A) Guy Loudon Executive Director Jane Addams Resource Corporation Tom Opper Chief Program Officer North Branch Works Program Spotlight ManufacturingWorks 10:45 11:10 (10 minutes for Q&A) Tony Garritano Director of ManufacturingWorks General Updates & Announcements 11:20 11:30am The Chicago Jobs Council works with its members to ensure access to employment and career advancement opportunities for people in poverty. CJC advances its mission through advocacy, applied research, public education, and capacity-building initiatives focused on influencing the development or reform of public policies and programs. We carry out our mission through a working group process : in monthly meetings, members identify and refine the issues where action is needed and likely to produce beneficial results for our constituents. Members and staff then analyze the issues, determine strategies, and carry out plans cooperatively, often engaging other coalitions and partners. Past Working Group materials are posted at: group/. For more information please contact Dan Lyonsmith at dan@cjc.net, Steve Simmons at steve@cjc.net, or Andrés Moreno at Chicago Jobs Council Chicago Jobs Council 29 E. Madison St., Suite 1700 Chicago, IL p f

2 Best Practice Strategies for Job Training and Employment Services in the Manufacturing Sector Presentation by Guy Loudon, Executive Director Jane Addams Resource Corporation (JARC) For the Working Group of Chicago Jobs Council (CJC) May 13, 2014

3 Mission JARC helps low income workers, job seekers and community residents attain financial self sufficiency through skill training and bundled support services.

4 Strategies The Sectoral Approach to training and workforce development targets strategic skills gaps in the regional labor market. The Center for Working Families model of bundled services promotes financial self sufficiency and mainstream financial behaviors, such as asset development. The interplay between these models provides a more holistic strategy for helping individuals and their families to transition out of poverty.

5 Middle Skills Gaps Strategic Skills Gaps represent an intersection between labor market demand and opportunity for low income workers and job seeker provided that you have high quality skills training Target industries and occupations offer family sustaining wages, benefits and authentic career paths

6 Middle Skills Gaps Illinois Department of Commerce and Economic Opportunity (DCEO) has identified critical skills gaps in Manufacturing, Healthcare, Transportation and Logistics Skill Gaps in the Manufacturing Sector include Computer Numerical Control (CNC) Machinist, Welding, and Industrial Maintenance

7 Middle Skills Gaps Last year, a study by the DeLoitte Firm and the Manufacturing Institute estimates that there are 600,000 unfilled manufacturing jobs in the US 30,000 unfilled manufacturing jobs in Illinois most of those occur in the Chicago metro region Boiling Point? The Skills Gap in US Manufacturing, DeLoitte and the Manufacturing Institute (2013)

8 Multiplier Effect Jobs in the manufacturing sector contribute to employment growth in other sectors. In the Chicago region, each manufacturing job supports 2.2 additional jobs. Multiplying Jobs: How Manufacturing Contributes to Employment Growth in Chicago and the Nation, University of Illinois at Chicago / Center for Economic Development (2013)

9 JARC s Sectoral training programs target strategic skills gaps in the regional labor market, such as CNC Machinist and welder, and serve a variety of populations. Careers in Manufacturing Programs provide job training and placement for unemployed adults, including dislocated workers and job seekers with barriers to employment. Business and Workforce Services designs and executes customized incumbent worker training for manufacturing companies and their employees.

10 Careers in Manufacturing Programs Careers in Manufacturing Programs (CMP) provides job training and placement for unemployed adults, including dislocated workers and job seekers with barriers to employment. CNC Machinist Program Welding Program Manufacturing Bridge Program

11 Careers in Manufacturing Programs CNC Machinist Program, Set Up and Operate CNC Machine Tools for Turning and Milling Processes 20 Weeks, 500 Hours Open Entry / Open Exit Simulated Work Environment / Project-Based Industry Credentials include: o NIMS - Measurement, Materials, and Safety o NIMS - CNC Milling o NIMS - CNC Turning o OSHA 10 Hour General Industry o OSHA 3 Year Forklift Operators Certificate CNC = Computer Numerical Control NIMS = National Institute for Metalworking Skills

12 Careers in Manufacturing Programs Welding Gas Metal Arc Welding (GMAW) 15 Weeks, 350 Hours Open Entry / Open Exit Simulated Work Environment / Project-Based Industry Credentials include: o AWS D2.2 for GMAW onims Measurement, Materials, and Safety o OSHA 10 Hour General Industry o OSHA 3 Year Forklift Operators Certificate AWS = American Welding Society NIMS = National Institute for Metalworking Skills OSHA = Occupational Safety & Health Administration

13 Manufacturing Bridge Program Contextualized approach to ABE builds reading and math with a manufacturing-centered curriculum Baseline manufacturing skills shop math, printreading and precision measuring 12 Weeks ( hours) Open Entry / Open Exit Prepare for advanced training program or employment Average grade level gains = Reading (3.5) and Math (4.6) 12

14 Careers in Manufacturing Programs Putting People Back To Work Completion, Placement and Retention Rates over 90% since 2006 Starting Wage (CNC) = $14.47 (FY 13) Starting Wage (Welding) = $12.72 (FY 13) 235 Placements with 122 companies since January of these companies hired between 2 and 17 graduates

15 Careers in Manufacturing Programs Breaking Down Barriers In FY13 53% of all CMP trainees had criminal records these trainees had higher completion, placement and retention rates than trainees without criminal records. The recidivism rate for CMP trainees is 10% - much lower than the Illinois average of 50%. JARC s Women in Manufacturing Program has a customized schedule and wraparound services for low-income, female heads of household.

16 Careers in Manufacturing Programs A Regional Workforce Solution JARC Placements: All Programs (CMP-CNC, CMP-Weld, Bridge, WMP) Year Total Total City of Chicago Non-Chicago Percent Non-Chicago 61% 72% 64% 65% JARC Placements: CMP-CNC Year Total Total City of Chicago Non-Chicago Percent Non-Chicago 61% 83% 83% 75% JARC Placements: CMP-Weld Year Total Total City of Chicago Non-Chicago Percent Non-Chicago 50% 40% 52% 47%

17 Careers in Manufacturing Programs Best Practices Sectoral Strategy = Dual Customer Approach Identify Middle Skills Gaps / Target Occupations and Career Paths Curriculum is Industry-Relevant and Employer-Driven Curriculum is Competency-Based ( Hands-On ) Curriculum incorporates Industry Credentials Simulated Work Environment Open Entry / Open Exit Full Time Trainers Recruited from Industry Soft Skills ( Work Readiness ) Are Embedded in Curriculum Bundled Support Services Provide Holistic Approach Effective Intake - Screening and Diagnostic Activities Employment Service Functions Supply and Demand Bridge Programming Career Pathways System Change

18 Sectoral Strategy = Dual Customer Approach Know the Sector. Where are the middle skills gaps? Evaluate the target industries and occupations: Labor market demand current and projected? Family-sustaining wages, benefits and career paths? Requires employer engagement, knowledge of industry and intelligent use of reliable labor market data How / why are employers struggling to fill these positions? What are the barriers and how will you address them? Is there opportunity for the populations you seek to serve? What are the barriers and how will you address them? Do you possess the expertise and capacity to provide skills training and employer services in this sector? What partnerships will you need to leverage?

19 Curriculum Design Sector Model: Aligns Skills Training with Demand and Opportunity in the Labor Market. Full time trainers recruited from industry Curriculum is competency-based ( hands-on, practical) Curriculum incorporates relevant industry credentials Industry Credentials add value for both customers! Industry Advisory Council provides technical expertise, employer perspective and credibility Incumbent Worker Training on the Firm Side Informs / Updates Job Training

20 Simulated Work Environment JARC Training Center mirrors a manufacturing plant time clock, work groups, shift leaders Reinforces Hands-On, Project-Based Curriculum Builds High Standards for Personal Accountability Soft Skills ( Work Readiness ) Are Embedded in the Curriculum Requires and facilitates Open-Entry / Open Exit format

21 Open Entry / Open Exit Adds value for all the stakeholders Creates real time job training and employment services for job seeker Creates a real time pull system / pipeline for employers Increases capacity for workforce system Requires and facilitates simulated work environment and competency-based curriculum

22 Soft Skills Hard skills get jobs; soft skills keep (or lose them) Fridays are soft skill days at JARC Work Readiness, Financial Education, Computer Skills And work readiness skills are embedded in curriculum design and reinforced by workplace simulation Center for Working Families promotes financial selfsufficiency and other life skills during and after training

23 Effective Intake Screening and Diagnostic Activities Orientation Overview of Sector Jobs and Career Paths Employer Expectations / High Standards Tour of Training Center TABE Baseline Math and Reading Levels Interview(s) Check References Admit / Enroll in Workforce System

24 Employment Service Functions Supply and Demand Employment Coaches work on the supply side (with the trainee) Teach Work Readiness Help with Resumes, Job Searches, Interviewing Skills Job Developers work on the demand side (employer engagement) to make win-win placements Understand company culture, technical requirements and manufacturing processes to make the best match The job developer is not a sales person The job developer is not a community organizer

25 Effective Out Take Job Placement and Follow Up Employment Services Team includes Coordinators, Employment Coaches, Job Developers, and Trainers Debrief on progress / barriers of each trainee; develop placement plan Mock interviews Mock tech tests Job Developer and Financial Coach coordinate on follow up, retention and next steps

26 Systems Change Share Best Practices Impact Manufacturing Sector / Overcome Barriers Impact Public Policy (Last Strategic Plan) Scalability and Replication (New Strategic Plan) Modeling New Workforce Intermediary Partnerships

27 Best Practice Strategies for Job Training and Employment Services in the Manufacturing Sector Presentation by Guy Loudon, Executive Director Jane Addams Resource Corporation (JARC) For the Working Group of Chicago Jobs Council (CJC) May 13, 2014

28 Best Practice Strategies for Job Training and Employment Services in the Manufacturing Sector Presentation by Guy Loudon, Executive Director Jane Addams Resource Corporation (JARC) For the Working Group of Chicago Jobs Council (CJC) May 13, 2014

29 Adult Ed ALPS Bridge Mfg Bridge Adv Mfg Training CNC & Welding Below 6 th grade 6 th 9 th grade Above 9 th grade Incumbent Worker Training Business / Workforce Services Employers and Incumbent Workers 28

30 JARC Manufacturing Career Map Manufacturing Training: Contextualized Math and Reading Manufacturing Bridge Program Advanced Manufacturing Training Careers in Manufacturing Programs: CNC Careers in Manufacturing Programs: Welding Entry-level Employment CNC Operator $ $26.70 Machine Operator $ $22.92 MIG Welder $ $25.42 Robotic Welder Operator $ $30.57 Union Apprentice $ Mid-level Manufacturing Employment Senior-level Manufacturing Employment CNC Machinist/ Programmer $ $31.06 CNC Setup/Operator $ $28.33 Tool and Die/ Mold Maker $ $35.04 Machine Setup/Operator $ $27.13 MIG/TIG Welder $ $25.42 Robotic Welder Setup/ Programmer $ $30.57 Union Contract Worker (e.g. Pipe Fitter) $ $46.43 Supervisory Machine Shop Lead/Supervisor $ $42.48 Production/ Operation Supervisor $ $42.48 Group Lead/ Welding Supervisor $ $42.48 Engineeering (BS Degree) Manufacturing Engineer $51,800 + Welding Engineer $51,800 +

31 Business and Workforce Services Business and Workforce Services designs and executes customized incumbent worker training for manufacturing companies and their employees. JARC offers dozens of training classes in these areas: Basic Skills Manufacturing Skills Quality Assurance Safety ISO, QS and Lean Manufacturing

32 Business and Workforce Services Customized Training Solutions Diagnostic Tools JARC / PMA Metalworking Skills Assessment obaseline Skills in Math, Print Reading, Metrology JARC Skills Inventories Hands-On Diagnostic Tools ocnc Mill Operator ocnc Mill S/U ocnc Turn Operator ocnc Turn S/U opunch Press Operator opunch Press Die Setter o MIG Welder

33 JARC Skills Inventories CNC Mill Operations and Setup Trainee Company CNC Milling - Operator Functions Competency Y N N/A Check Oil and Coolant Levels Home Machine Locate Program in Program File Change Work No on Position Page Manual Operation X,Y and Z Axes Operate Tool Magazine Rotate / Change Insert Make Offset ("D" or "H") Select Automatic Mode Override Speed, Feed and Rapid Activate Single Step Activate Option Stop Activate Emergency Stop Operate M/C Independently Operate Auxilary Machines Understand Mfg Prints Use Calipers, Micrometers Report Quality Issues Report Safety Issues Follow Directions CNC Milling - Set Up Functions Competency Y N N/A Execute all Operator Functions Download / Install Program Remove / Install Vise or Fixture Install, Touch off tools Establish Program Z Zero Verify Program Machine First Piece Read, Edit G-Code Program Troubleshoot S/U and Programs Set Up M/C Independently Set Up Auxilary Machines Execute Frontline QC Functions Follow, Enforce Safety Rules Give / Receive Instructions Give / Receive Leadership

34 Business and Workforce Services Customized Apprentice / Career Path Models CNC Machinist Welder Punch Press Die Setter New! Articulation Agreement with Richard J. Daley College

35 Business and Workforce Services Customized Apprenticeship Programs CNC Machinist Apprenticeship Program Outline Labor Grade Job Title Completes Coursework Demonstrates Competencies Attains Certifications 7 CNC Machine Operator - B Enter Program Enter Program HS Diploma or GED Alternative: JARC Graduate 6 CNC Machine Operator - A Manufacturing Skills 1 Alternative: Tests Out of MS 1 5 CNC Machinist B CNC Turning - Program, S/U and Operation CNC Turning Operator Skills Inventory (JARC) NIMS CNC Turning Level I Mazatrol Turning Module CNC Turning S/U Skills Inventory (JARC) 4 CNC Machinist A CNC Milling - Program, S/U and Operation CNC Milling Operator Skills Inventory (JARC) NIMS CNC Milling Level I Mazatrol Milling Module CNC Milling S/U Skills Inventory (JARC) 3 Senior CNC Machinist OSHA 10-Hr. General Industry OSHA 10-Hr. General Industry Introduction to ESPRIT Introduction to Lean Manufacturing Leadership Training 2 CNC Technologist 2-Year Associates Degree in Manufacturing CAR for NIMS CNC Turning Level II NIMS CNC Turning Level II CAR for NIMS CNC Milling Level II NIMS CNC Milling Level II 1 Engineering Associate Bachelor Science in Manufacturing Engineering (Salary)

36 Business and Workforce Services The JARC Advantage Customized Training Classes Classes Executed at JARC Training Center or On-Site Taught by Industry Pros Diagnostic Services Firm Side Metrics Financial Aid and Competitive Price Structure

37 Employer Partners Accurate Metal Fabricators * Accellent * Accurate Metal Perforating * Alfa Laval * Anixter * Assembled Products * Astoria Wire * Aztec Plastic* Borg- Warner * Caterpillar * C. Cretors * Century Metal Spinning * Chicago Dial Indicator * Chicago Metal Fab * Chicago Turnrite * Daco Inc *Dudek & Bock Spring Mfg * Electro-Motive Diesel * EPP * Ex-Cell Kaiser * Federal Mogul * Folding Guard * Freedman Seating * Geitner Mfg * Georgia Nut Company * Global Gear * Graymills * Hoist Lift Truck *Howe Corporation* Industrial Fence * Interlake Mecalux * ITW * Jernberg * John Crane * K&C Precision * Kay Mfg * Keats Mfg * Knaack * Laystrom Mfg * Midland Mfg * Midwest Fence * Midwest Metals * Montana Metals * Navistar * Nortrak * Northstar Aerospace * NTA Precision Axle * Rode Welding * S&C Electric Company * Siemens * Sturtevant Richmont * Swiss Precision * Tempel Steel * Trelleborg Sealing Solutions * Trigon International *Union Pacific*Walco Tool * Winzeler Gear * Woodward MPC * World Wide Fittings and many other valued partners!

38 Government, Foundation and Community Partners Austin Come Together*Alliance for Illinois Manufacturing*Benevolent* Career Connect of DuPage*Chicago Community Trust*Chicago-Cook Workforce Partnership*Chicago Department of Family and Support Services*Chicago Department of Housing & Economic Development*Chicago Federation of Labor*Chicago Foundation for Women*Chicago Jobs Council*Chicago Women in the Trades*Chicago Workforce Funders Alliance*Communitas Charitable Trust*Emergency Fund*Field Foundation*Fry Foundation*Illinois Community College Board* Illinois Department of Commerce and Economic Development*Illinois Secretary of State*Local Initiatives Support Corporation*Manufacturing Works!*McCormick Foundation*National Able Network*National Skills Coalition*OAI, Inc.*Pierce Family Foundation*Polk Bros. Foundation*Safer Foundation*Tech Center of DuPage*United Way of Metropolitan Chicago*Weinberg Foundation*Wider Opportunities for Women*Worknet DuPage and many other valued partners!

39 Best Practice Strategies for Job Training and Employment Services in the Manufacturing Sector Presentation by Guy Loudon, Executive Director Jane Addams Resource Corporation (JARC) For the Working Group of Chicago Jobs Council (CJC) May 13, 2014

40 Key Innovations: CNC Fast Track Workplace simulation (shift mgrs, timeclock, etc) Open entry/open exit Stackable industry credentials* Bundled services embedded in curriculum Hands-on, competency based, project based Peer learning *NIMS CNC Milling = systems change 39

41 Welding Fast Track (includes WMP) Key Innovations: Workplace simulation (shift mgrs, timeclock, etc) Open entry/open exit Stackable industry credentials Bundled services embedded in curriculum Hands-on, competency based Project based Peer learning 40

42 Business and Workforce Services Combines Public Funding and Employer Investment Worker Training JARC Uses Worker Training Grants Administered by Illinois DCEO Employer Training Investment Program (ETIP) a 50% match program Job Training and Economic Development, Category 1 (JTED) 90% coverage for smaller firms (250 or less), lower wage workers ($17.40 / hr or less) Rapid Response, training for purposes of layoff aversion in partnership with Alliance for Illinois Manufacturing (AIM) Other Funding Streams as available

43 JARC s Training and Workforce Solutions Are a Regional Asset

44 Careers in Manufacturing Programs A Regional Workforce Solution

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