ErP: An Installers Guide

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1 ErP: An Installers Guide Understanding & complying with ErP Directives for Ground Source Heat Pumps Britain s No. 1 manufacturer & supplier of ground source heat pumps

2 Chapter 2: How to be ErP compliant What Kensa is doing

3 Energy Labelling: What Kensa is doing The production of the product label is the responsibility of Kensa. Kensa has been completing extensive testing to produce this label for all of the products it manufactures. All Kensa products have been deemed ErP compliant. Kensa will ensure that every product distributed from the 26 th September 2015 has an accompanying ErP compliant product label and technical document called a product fiche. It is the installers responsibility to ensure this product label is provided to the customer upon completion of the installation, as part of the handover pack.

4 Energy Labelling: What Kensa is doing All Kensa ground source heat pumps have a product label which provides information about its energy efficiency class, power outputs and noise levels. Heat pumps have different energy labels depending on the outlet temperature (rated 35 C & 55 C). Each heat pump label also has a map that divides Europe into three different climate zones. A power ouput is specified for each climate zone. The UK covers all three climate zones. Manufacturers name Type of heating Rating Scale Sound power level (outdoors) Manufacturers model Rating of unit kw ratings in Cold, Average and Warm climates European Climate map

5 Energy Labelling: What installers need to do

6 Energy Labelling: What Installers need to do Product label Product fiche Package label Package fiche All heat pump systems installed after the 26th September 2015 must be supplied to the end user with a product label, a product fiche, and if featuring new controls and / or solar, a package label, and a package fiche - a document outlining the technical details of the system.

7 Energy Labelling: What Installers need to do Package label Package fiche Installers will be legally required to produce a package fiche and package label when selling certain combinations of heating equipment to customers. The package fiche and the package label should detail the combined energy efficiency rating of the whole system rather than ratings of each individual component.

8 Energy Labelling: What Installers need to do Package label Package fiche Packages are defined in the Energy Labelling Regulations (811/2013) as Always containing a space heater or combination heater (heat pump or boiler), and a temperature control and / or a solar device. Any installation which features a heat pump, new controls, supplementary heating or solar must have a package label and package fiche produced by the installer.

9 Energy Labelling: What Installers need to do Package label Package fiche If existing controls are used then a package label and package fiche are not required. The different components of the system do not need to come from the same supplier.

10 Energy Labelling: What Installers need to do Package label Package fiche The information input and displayed on the package label and package fiche is based on the collective information provided by product fiches supplied by the manufacturer, supplier, or importer of the individual components. This means that both the manufacturer and the installer are responsible for ensuring the legal Energy Labelling requirements are met. Failure to do so could result in disciplinary measures via market surveillance.

11 Energy Labelling: What dealers need to do

12 Energy Labelling: What dealers need to do A dealer is: A retailer or other person who sells, hires, offers for hire-purchase or displays products to end users - in the UK this will typically be an installer.

13 Energy Labelling: What dealers need to do Dealers will have to ensure at the point of sale that every heating product on display to the public, in our case every ground source heat pump on display, is clearly showing the manufacturers (Kensa s) product energy label. You also need to ensure any marketing collateral including advertisements, price lists, or technical promotional material which features costs or specific technical details also displays the product energy label rating.

14 Marketing How to ensure your marketing is ErP compliant

15 Marketing: Be ErP compliant When showcasing an ErP compliant product it will be your responsibility to display the official ErP product energy label. The product s official ErP energy label must always be visible where the product is displayed, including trade fairs, exhibitions, and show rooms.

16 Marketing: Be ErP compliant Any advertising (including brochures, adverts, posters, webpages) detailing technical specifications for a specific ErP compliant product must detail the products ErP energy label rating by means of an energy rating graphic or text.

17 Marketing: Be ErP compliant Kensa have designed an ErP label to use across its product ranges which you are welcome to use where appropriate. To download the logo, visit:

18 Further reading: Kensa resources to support you with being ErP compliant

19 Further resources Access Kensa s Installer ErP resource at:

20 Further resources Contact Kensa Call: Visit: Darren Veal Alison Harding John Barker-Brown

21 Chapter 3: How to produce a package fiche and label Click here to continue Britain s No. 1 manufacturer & supplier of ground source heat pumps

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