SECTION 8 - GLOBAL INSPECTION PROTOCOL VM DOCUMENT 2017 VERSION 1.0. SECTION 8 Global Inspections Protocol. Page 1

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1 VM DOCUMENT 2017 VERSION 1.0 SECTION 8 Global Inspections Protocol Page 1

2 This guideline is a Destination Maternity / Intertek Inspection Protocol. 1.0 Highlights/Requirements: 1.1 This protocol is applicable for the inspection of Destination Maternity Apparel Items. 1.2 Inspection Standard Adopted: ANSI/ASQC Z1.4 SINGLE SAMPLING PLAN FOR NORMAL INSPECTION GENERAL INSPECTION LEVEL II 1.3 Acceptable Quality Level (AQL) for: CRITICAL NONCONFORMITY (DEFECTIVE): Not Allowed MAJOR NONCONFORMITY (DEFECTIVE): 2.5 MINOR NONCONFORMITY (DEFECTIVE): Not Allowed 1.4 Page 2

3 1.5 Inspection Details: 1. Size Measurement: Level II Sampling plan (general inspection level) 2. Labeling: Level II sampling plan (general inspection level) 3. Visual Inspection: Level II sampling plan (general inspection level) 4. Bar Code Readability: Level S-3 sampling plan (special inspection level) 5. Carton Assortment: based on number of cartons pulled for the inspection, then based on Level S-2 sampling plan 6. Observation of mold: Level II sampling plan (general inspection level) 7. Transportation drop test: two cartons (same two cartons for points 5, 7, 8, 9) 8. Carton Dimensions check: two cartons 9. Carton Gross Weight Check: two cartons 1.6 Inspection Criteria: Result Expected A. Quantity Available Conform B. Product Description, Style and Color Conform C. Workmanship Conform D. Data Measurement / Check Conform E. Form of Packaging Conform F. Shipping Mark Conform % of the product has been produced (finished product) and at least 80% are packed in the export carton cartons for the final random inspection. 1.8 In case the packed quantity is marginally below 80% but the inspector judged that 80% can be met within a reasonable time, inspection can still proceed. By the time inspection is finished, inspector must re-check the packed quantity for meeting the 80% requirement or not. If the 80% requirement cannot be met, the result will be failed /- 3% overage/shortage against order quantity is acceptable, except for missing color or size. Overage/shortages must be noted on the Inspection Report If the same sample has several defects, then all the defects will be listed on the report Samples with defects must be replaced or repaired to 1 st Quality; in the case of Critical Defects, the entire shipment must be rejected as a matter of principle and Destination Maternity consulted for decision Inspections are recorded on DM Global Inspection Form: Finished Garment Inspection 2.5 AQL Report Page 3

4 Finished Garment Inspection 2.5 AQL Measurement Sheet *Intertek Inspections are recorded on Lab Standard Forms for DM Images are mandatory to support the inspection results and must include: All defects Unit pack (Front and back View) Polybag/Suffocation Warning Fold Method Hangtags Barcode scan check Position of Label (Main/COO/Size, Care) Care Label (front, back and placement) Product (Front/Back View) Trim Card Color Chart Images: Page 4

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13 2.0 Style & Color Comparison: 2.1 Check on the order and/or specification Sample Size: All the selected Samples. No deviation allowed; otherwise report the actual finding and final the shipment Requirement: Check all the points marked on the order and /or specification 2.2 Check on the submitted sample Sample Size: All the selected samples. No deviation allowed; otherwise report the actual finding and fail the shipment Requirement: All points on submitted sample Color shade difference between product and approved sample Color shade differences within same product. Color shade difference within same product. Lot shades within same carton. Gray Scale 4-5 is the maximum tolerance: otherwise, report the actual finding and fail the shipment Gray scale 4-5 is the maximum tolerance; otherwise, report the actual finding and fail the shipment Gray scale 4-5 is the maximum tolerance; otherwise, count it as a major defect. Not allowed to mix color deviation with gray scale 4 or worse; otherwise report findings and fail the shipment. Hand feel check against approved sample. No deviation allowed; otherwise, report the actual finding and fail the shipment. Page 13

14 3.0 The Outer Packaging Check: 3.1 Appearance of master carton/inner carton check Sampling: All the selected Cartons. No deviation allowed; otherwise, report the actual finding and fail the shipment 3.2 Dimension and gross weight of master carton check Requirement: a) Visual check the bulky, crushed or damaged of master/inner carton. b) Discrepancies, but not limit to: Wrong shipping mark or artwork Bulky inner/master carton Crushed or damaged inner/master carton Sampling: 2 selected Cartons. Requirement: a) Check the dimension and gross weight of master carton against DM requirement. b) Provide the actual finding of the dimension and gross weight of master carton. c) Discrepancies, but not limit to: Wrong dimension or gross weight of master carton. No deviation allowed; otherwise, report the actual finding and fail the shipment Checks a, b & c must meet DM requirement; otherwise report the actual finding and fail the shipment. Page 14

15 3.3 Shipping mark / labelling of master carton / inner carton Sampling: All the selected Cartons. Requirement: a) Verify the number, size, color name and word spelling etc. b) He content (wording or printing) printed on the carton should not be covered by any labels or stickers or gummed tapes to avoid unclear instruction so that causing transportation or stocking confusion. c) Discrepancies, but not limit to: Wrong shipping mark or artwork Illegible printing on boxes / labeling If any deviation, report the actual findings and fail the shipment. Checks a, b & c must meet DM requirement; otherwise report the actual finding and fail the shipment. 3.4 Package method, assortment or materials of master carton / inner carton Sampling: All the selected Cartons. Requirement: a) Visual check the package method and materials against PO and specification. b) Check the carton breakdown against shipping mark, packing list and PO. c) Discrepancies, but not limit to: Wrong or missing materials of inner / master carton. Wrong assortment of inner or master carton. Empty space 2 or more inside export carton. If any deviation, report the actual findings and fail the shipment. Checks a, b & c must meet DM requirement; otherwise report the actual finding and fail the shipment. Page 15

16 4.0 On-Site Check / Data Measurement: 4.1 Product Measurement Sample Size: Follow Level II Sampling Plan According to Shipment size. *Reference ANSI Chart on Previous page. Tolerance: Follow DM Tolerance Guidelines: Inch (in) Garment Meas. Tol. Woven Under 5 +/- 1/ /- 1/ /4-1/2 Over /4 Knitted Under 5 +/- 1/ /- 1/ /4 Over ½ -1 DM Tech Pack & Final Approved Graded Spec Sheet must be referenced for inspection 4.2 The content of main label, care/composition label, flag label check Sampling: All the selected samples. Requirement: Check the content of main label, care label, flag label against the PO, specification and/ or approved sample. No deviation allowed; otherwise, report the actual finding and fail the shipment Must meet DM requirement; otherwise report the actual finding and fail the shipment. 4.3 Barcode Readability check Sampling: S-3, at least 1 piece per style of bar code. Requirement: Check the following point attached on the bulk goods, carton and trim cards provided by factory against specification /approved sample: a) Readability of bar code. b) The correctness of bar code number. No tolerance is allowed. If one barcode is failed to read, report the findings and fail the shipment. a & b checks must meet DM requirement; otherwise report the actual finding and fail the shipment. If Scanner cannot read the barcode, draw sample back to office and use other type scanner to verify it. Pending the shipment before getting the barcode reading. Page 16

17 5.0 Function Check: 5.1 Accessories function check Sample Size: All the selected samples. Requirement: (Such as button, snap, Velcro, zipper, buckle, drawstring etc.) Based on the size/location/count it is as critical/major/minor defect (refer to 6.0 general defect classification) 6.0 General Defect Classification: Details of Defective Critical Major Minor 6.1 Materials defects: Fabrics, Components, Trim & Accessories A Part: Common defects -Any sharp point/sharp edge on accessories X - - -Loose small parts / accessories (e.g. stud/button/rivet or trim) X - - -Any missing accessory -Dimension, color, art work or content not as specified -Missing sewn-in label -Button inside out -Damaged button (depends on seriousness) -Rusted stud, snap, rivet, buckle (depends on seriousness) -Paint peel-off on stud, snap and buckle (depends on obviousness) -Button hole too small to allow button to pass through -Wordings upside down on button / snap (if applicable) -Illegible information on accessory -Gap at zip top / end (depends on size) -Insecure button/zipper/snap etc. -Missing bar tack (at significant area if specified) Page 17

18 Details of Defective Critical Major Minor B Part: For Woven Fabric -Hole -Mispick B Part: For Woven Fabric: continued Details of Defective Critical Major Minor -Double pick -Mixed filling -Broken End/Pick (depends on size) -Burl mark (depends on obviousness) -Course end/pick (depends on size) -Color Fly Yarn (depends on size) -Color Out (depends on size) -Color Spot/Streak (depends on size) -Float/Slub/Neps (depends on obviousness) -Thick place /Thin place (depends on obviousness) -Knot Details of Defective Critical Major Minor C Part: For Knit Fabric -Dropped stitch -Laddering -Hole -Press off -Barre (depends on size) Page 18

19 -Birdseye (depends on obviousness) -Coarse yarn/fine yarn/split yarn (depends on obviousness) -Single yarn (depends on obviousness) -Color fly yarn (depends on obviousness) -Yarn run (depends on obviousness) -Pull-out loop (depends on obviousness) -Knot D Part: For Genuine Leather (*NOT APPLICABLE TO DM PRODUCT AT THIS TIME) Details of Defective Critical Major Minor E Part: For Synthetic and non-woven materials -Torn/cracked -Construction/texture/material not as specified -Harsh hand feel -Melt or excessive wash -Wrinkle/crease mark -Printing/dyeing fault Details of Defective Critical Major Minor 6.2 Construction Defects: Stitching and seams -Use of monofilament sewing thread any garment location not permitted for DM X - - -Stitching thread cover the wording on sewn-in-label (depends on obviousness) - X - -Skipped stitches on lock stitching (depends on size) - X - -Skipped stitches on chain stitching (any size) -Broken stitches on lock stitching -Broken stitches on chain stitch (any size) Page 19

20 -Broken linking yarn (any size) -Run-off stitches (depends on size) -Blind stitching visible (depends on obviousness) -Needle cutting -A line of needle holes -Sparse embroidery -Ragged edges at button hole -Button thread easily pulled out -Crooked/undulated stitches (depends on size) -Irregular stitch density -Loose/Tight stitches -Pleated/Puckering seam -Seam slippage -Open seam (any size) Details of Defective Critical Major Minor 6.3 Appearance defects: -Needle detected X - - -Mismatched stripes, checks or prints over 1/8 -Asymmetrical collar/body shape (depends on obviousness) -Uneven collar point (depends on length) -Facings pulling up -Uneven sleeve/leg length (depends on obviousness) -Twisted leg (depends on obviousness) -Twisted body at side seam (depends on obviousness) Page 20

21 -High/Low pockets (depends on obviousness) -Front placket not down to hem (depends on obviousness) -Twisted/slanted/curved/pleated placket (depends on obviousness) -Pocket not smooth/squared (depends on obviousness) Details of Defective Critical Major Minor 6.3 Appearance defects: continued -Pocket flap not centered over pocket (depends on length) -Misaligned cuff/neck (depends on length) -Uneven hem line -Color shade difference within same garment (depends on obviousness) -Missing bar tack (at significant area if specified) -Bulged fly (depends on obviousness) -High-low waistband ends (Items without maternity belly) -Inclined belt loops (items with or without maternity belly but retaining belt loops) -Button and buttonhole not aligned cause bulge (depends on obviousness) -Loose/tight lining Details of Defective Critical Major Minor 6.4 Finishing defects: Washing, Pressing & Folding -Thread ends (depends on size/location) X X - -Spots, stains or soiling, stamp, hummer marks on the surface of garment -Dirty/glue marks -Ring from cleaning gun -Crease mark (depends on seriousness) -Burn mark Page 21

22 -Water spot (depends on obviousness) -Pleated press -Improper folding (depends on size/location) -Seam not fully pressed open DM ZONE SKETCHES A ZONE = CRITICAL /MAJOR B ZONE = MINOR Page 22

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30 Details of Defective Critical Major Minor 6.5 Unit packaging defects -No Tri lingual (English/French/Spanish) warning clause on polybag X - - -Polybag thickness less than mm X - - -Not Tri-Lingual (English/French/Spanish) Fiber content X - - -Infestation of insect/mold/noxious Odor X - - -Missing price ticket /hangtag -Wrong size set -Wrong placement of price ticket/hangtag/stickers -Soil or Dirty polybag *Note the above described defects are those most commonly found, but not necessarily inclusive of all possible defects. The defective classification is for reference only. The final decision of the defective classification would be decided by Inspector (Vendor, Certified Lab or DM Internal) Page 30

31 ANSI/ASQC Z1.4 Chart Outsized View Page 31