INSPECTION REPORT. Beyond AQL FAILED I. GENERAL INFORMATION II. INSPECTION SUMMARY III. REMARKS. Client: XXX Conclusion Report Date: 3 July 2012
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1 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 1 of 19 I. GENERAL INFORMATION Service Performed: Client: Supplier: Factory: Product Name: During Production Inspection XXX XXX XXX P.O. No.: 2472 Item No.: Destination Country: Wooden frame with board America Inspection Date: 2 July 2012 Inspection Location: Reference Sample: II. INSPECTION SUMMARY Xianju, Zhejiang, China Yes, Provided by Factory. Passed Failed Pending N/A A. Quantity B. Workmanship C. On-Site Tests D. Product Specification E. Packing F. Marking & Labeling G. Production line checking H. Client Special Requirement I. Production Schedule AQL Details (Based on the inspection of the finished products) Estimate the PSI inspection can be done on Estimate the date when the goods would be finished and completely packed. Inspection Standard: ANSI/ASQ Z Critical Major Minor Sampling Plan: Normal, Single AQL: Not Allowed Inspection Level: Level II Accepted: Order Quantity: 9060 Found: Available Quantity: 1836 (20%) Sample Size: III. REMARKS Problem Remarks: 200pcs Result: Beyond AQL 1. The workmanship result was failed due to defects beyond assigned AQL; please refer to section B for details. Function check was failed; because the marking wrote on the front board could not be rubbed off, and it happened 2. in all inspected samples. Please refer to attached photos for details. The size of backboard was not matched with frame very well, and there was a gap (about 2~3mm) between back 3. board & frame. The backboard inside the frame was moveable (but not dropped off). General Remarks: For the quantity check: About 20.2% was packed into cartons; 4. 11% was waiting for packing; 16.6% was under
2 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 2 of 19 The rest 52.2% was waiting for painting; Please checking Section A for the breakdown. 5. No barcode label on carton and unit. 6. A Silica Gel bag was found in bubble bag. Base on our finding material/accessories/semi-finished/finished products and the observation of product line, we recommend the manufacturer to make improvement or pay attention on follow up mass production: Pay more attention and improve the self-inspection on the defectives: rust mark on hook surface and crack on wood frame, you should reject this defect. Improve the frequency /standard of inspection on process of assembly Keep the production lines clean and tidy. 7. Lubricate and maintain the production machines well to ensure it in a good condition. Array and stock raw materials/semi-finished products/finished products in good order to avoid confused or damaged Identify the defective products with marking / labeling to avoid it mixed with the conforming product. To ensure the reworked and repaired products being re-inspected before release. Promote the ability/skill/ awareness of inspector. 8. The factory was requested to repair/replace the defective products our inspector found during the inspection. Factory Information: Factory cooperation: Good - Enough manpower to assist, and good cooperation. 9. AVERAGE - Enough manpower to assist. Poor - Manpower, equipment or document not provided timely. Number of workers in factory: 10. Less than 50 people, people, people, people, More than 1000 people. Inspector's opinion on the factory: Good - The factory was neat and tidy. The testing equipment was well maintained and calibrated. 11. AVERAGE - The factory was tidy, and the testing equipment ran normally. Poor - The factory was messed, the basic testing equipment was not available / not workable. Sample Collection Record: 12. No sample was collected on site. Photos: Remark 2: the writing on the front board could not be rubbed off Remark 2: the writing on the front board could not be rubbed off
3 PRE INSPECTION Form No.: VTR-QR-CZ-RF-015 V1.1 Page 3 of 19 Remark 3: a gap (about 2~3mm) between back board & frame Remark 3: The backboard inside the frame was moveable
4 Note INSPECTION Form No.: VTR-QR-CZ-RF-015 V1.1 Page 4 of 19 IV. CONCLUSION Inspector & Report Reviewer: Approved by: Andrew Chiang, Operation Manager Inspector(s): Charlie He Report Reviewer: Michael Jiang Should you have any question, please contact us: Faith Zhu Account Manager E: faith.zhu@v-trust.com T: ext. 816 M: Clara Chen Vice General Manager-Customer Service E: clara@v-trust.com T: ext. 802 M: Note: 1. This report reflects our findings at the time and the place of inspection based on random samples selected. 2. This inspection was carried out to the best of our knowledge and abilities, and our responsibility is limited to the exercise of reasonable one. 3. This report does not relieve the sellers from their contractual obligations nor does it prejudice buyer s right for compensation for any apparent and/or hidden defects not detected during our inspection or occurring thereafter. 4. This report does not evidence shipment. 5. Our services are subject to the General Conditions of Service of V-Trust, which is shown at our website and can be sent to you upon written request. Please find our inspection details from next page (Section A F).
5 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 5 of 19 A. QUANTITY Quantity P.O. Item Order Qty Qty / Carton Cartons Quantity Breakdown Unit: pcs Sample Size Packed Unpacked Unfinished Packed Unpacked Selected Cartons : Total: Cartons were selected randomly on site. Result: Remark: Carton No.: / / / Passed B. Inspection Standard: ANSI/ASQ Z AQL Accepted Total Found Result Sampling Plan: Normal, Single Critical: Not Allowed 0 0 Passed Inspection Level: Level II Major: Failed Sample Size: 200pcs Minor: Passed Workmanship Defectives / Function Inspection Findings (based on the finished products) For Item Description Critical Major Minor Sample size: 200pcs 1. Wood frame crack at connection 6 2. Painting peel off 3 3. Scratch mark on white board 4 4. Wood frame slight damaged 3 5. Dirt mark on white board 3 6. Dirt mark on picture 2 7. Dirt mark on frame 2 Result: Failed Due to Beyond AQL & remark Remark: Total found: Accepted: Sample size: Note: A Defective is defined as a unit of product that contains one or more defects. A Defect is defined as any non-conformance of the inspected unit of product with specified requirements. A single defect is taken into account per each defective unit; only one most serious defect is taken into account per each defective unit. 1 Defect photos of
6 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 6 of 19 Wood frame crack at connection Wood frame crack at connection Wood frame crack at connection Painting peel off Scratch mark on white board Wood frame slight damaged
7 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 7 of 19 Dirt mark on white board Dirt mark on white board Dirt mark on picture 2 Defect photos of the semi-products Dirt mark on frame Rust mark on hook Rust mark on hook
8 CPE INSPECTION Form No.: VTR-QR-CZ-RF-015 V1.1 Page 8 of 19 Nil Rust mark on hook Nil C. ON-SITE TESTS Description Method Sample Size Result / Reading 1 Function check As indicated function 200pcs Failed 2 Humidity check Check 3 points per pc and take the average data :( a+b+c)/3. For indoor products shall be within 7%-12%; 3cs Passed 8~10% 3 Smell checking No bad smell or odor 200pcs Passed 4 Carton drop test One corner, three edges, six sides, at height of 30inch on the cement floor 1carton Passed 5 Rub check Rub for 15s by cloth with water 2pcs Passed 6 Tape check Use 3M tape 2pcs Passed 7 Disassemble check Open unit, visual, check the workmanship, and no damage found 5pcs Passed Result: Failed On-SITE TESTS END Remark: D. PRODUCT SPECIFICATION Client s Spec. Factory Sample 1# Sample 2# Sample 3# Sample Item No.: L W H (cm) / 39.6x35.7 x x35.6x x35.6x x35.6x1.8 Back board thickness(mm) / White box sizes L W H (cm) / / 40.5x36.5x x36.5x x36.5x2.5 Net Weight (g) / Result: N/A No client spec., actual finding & record. result Remark:
9 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 9 of 19 E. Package Details Item No. Gross Weight Qty / Carton Carton Size L W H (cm) Qty / Inner box (lbs) Marking Actual Marking Actual Marking Actual Marking Actual / 37.5x35x / / Export Carton Details Fastening Metal Staples No Nylon Band No Packing Method Material Cardboard Corrugated Paper Plies 5-ply Each unit with information card, marker and dry bag were packed in to bubble bag, then 12pcs packed into a mater carton. Assortment Method No assortment Result: Passed Remark: The result was Passed because the actual measuring difference was within tolerance 10%. F. MARKING & LABELING Barcode/Labeling/Printing Name Location Result Information card In bubble bag Actual finding Instruction manual and documentation check Shipping Provided By Nil Nil N/A Shipping Marks Shipping Marks (on 2 side) Passed Side Marks (on 2 side) Passed Inner Box Marks (on / side) N/A Result: Passed Remark: G. PRODUCTION LINE CHECKING: (Fixed Sample size: 32 pieces/material) Semi-finished products were checked on the production line, the finding were as below: Sampling Findings Process Size (pieces) Style & Color Defectives Number Frame making 32 / Scratch mark + dirty 6 Painting 32 / No defect was found 0 Assembly 32 / Rust mark on hook 3 Total: 96 - / 9 Result: N/A No client spec., actual finding & record. Remark:
10 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 10 of 19 H. CLIENT SPECIAL REQUIREMENT Client Requirements Result 1. Check plastic in each photo frame Passed 2. Check week planner correct times and spelling Passed 3. Check 2 hooks on back of board Passed 4. Check one marker with frame Failed 5. Board wrapped in bubble bag with thank you/info card inside Passed 6. SKU number on outside box Passed Result: Remark: Failed I. PRODUCTION SCHEDULE Production Lines available for Production of this order: How many lines are available? 1 How many workers per line? 15 What is the output rate per line per date? 450pcs For the manufacturer, the maximum output per day is 500pcs and the minimum output per day is 400pcs. Estimate Estimate the date when the PSI inspection can be done. Estimate the date when the goods can be finished and completely packed. J. PHOTOS 1 Photos of Master carton Shipping mark
11 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 11 of 19 Side mark Open carton White box SKU number on white box Back of White box Open box
12 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 12 of 19 Bubble bag packing Bubble bag packing Air hole on bubble bag All parts Board view Picture view
13 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 13 of 19 Back of wood frame Hook Hook Details Internal check Instruction sheet
14 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 14 of 19 Silica Gel bag Marker view Marker view Marker view Nil 2 Photos of on-site test Marker view Nil
15 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 15 of 19 Net weight check Frame sizes check Frame sizes check Frame sizes check Comparing with factory sample Comparing with factory sample
16 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 16 of 19 Function check Function check Function check Function check Gross weight check Tape test
17 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 17 of 19 Tape test Tape test Nil Rub test 3 Photos of other information Nil Frame waiting for painting Frame waiting for painting
18 Form No.: VTR-QR-CZ-RF-015 V1.1 Page 18 of 19 Under painting Frame after painting Under assembling Under assembling Checking Waiting for packing
19 PE INSPECTION Form No.: VTR-QR-CZ-RF-015 V1.1 Page 19 of 19 Goods in warehouse Goods in warehouse *********************************************** This is The End of the Report ******************************************* Note: 1. This report reflects our findings at the time and the place of inspection based on random samples selected. 2. This inspection was carried out to the best of our knowledge and abilities, and our responsibility is limited to the exercise of reasonable one. 3. This report does not relieve the sellers from their contractual obligations nor does it prejudice buyer s right for compensation for any apparent and/or hidden defects not detected during our inspection or occurring thereafter. 4. This report does not evidence shipment. 5. Our services are subject to the General Conditions of Service of V-Trust, which is shown at our website and can be sent to you upon written request.
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