National Library, Information and Knowledge Services

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1 Librarian National Library, Information and Knowledge Services The Alexander Turnbull Library is the research library within the National Library of New Zealand. The Library collects, preserves, and makes accessible the documentary heritage collections, including both published and unpublished items, of the Library. Librarians work across the Alexander Turnbull Library in a number of different teams, each with their own focus. The key tasks will vary according to the focus of their team, including providing research services, arrangement and description, and providing digitised copies. Reporting to: Team Leader Location: Wellington Salary range: Information Management, Band E ($45,744-$61,889) What we do matters our purpose Our purpose is to serve and connect people, communities and government to build a safe, prosperous and respected nation. In other words, it s all about helping to make New Zealand better for New Zealanders. How we do things around here our principles We make it easy, we make it work Customer centred Make things even better We re stronger together Work as a team Value each other We take pride in what we do Make a positive difference Strive for excellence

2 Working effectively with Māori Te Aka Taiwhenua our Māori Strategic Framework enables us to work effectively with Māori. Te Aka Taiwhenua is underpinned by our mātāpono Kotahitanga, Manaakitanga, Whānaungatanga, He Tāngata. As DIA is an agent of the Crown, Te Tiriti o Waitangi/The Treaty of Waitangi is important to everything we say or do. We recognise it as an enduring document central to New Zealand s past, present and future. Building and maintaining meaningful relationships is important to work effectively with Māori, stakeholders and other agencies. We accept our privileged role and responsibility of holding and protecting the Treaty of Waitangi / Te Tiriti o Waitangi. Page 2 of 6

3 What you will do to contribute Respond to Offsite Research Enquiries Respond to distance enquiries from offsite researchers via , letter and telephone. As a result we will see Responses show robust and appropriate research technique and clear communication skills. Researchers are able to successfully access, and use electronic and digital resources Current turn-around-time deadlines are met No significant backlog Positive client feedback Respond to Onsite Research Enquiries Conduct effective research interviews with onsite clients in order to understand their research topic and assist them to access the appropriate materials Researchers are able to successfully identify, locate, access, and use collection items and expertise that answers their research needs. Researchers understand how our processes operate and where appropriate are able to use them unassisted. Researchers receive a welcoming introduction to the Library s research services. Researchers connected with the appropriate specialists, curators and other organisations that can help them further their research. Page 3 of 6

4 What you will do to contribute Arrangement and Description Arrange, house and describe unpublished collections in accordance with ATL standards and processes. Contribute to peer review processes Understand and advocate for the value of good A&D As a result we will see Unpublished items are arranged, housed and described in accordance with ATL standards and processes Descriptive and thesauri work is accurate, consistent and thorough Archival principles of provenance and original order are followed Material is housed appropriately Records comply with content and encoding standards designated for use in ATL descriptions Descriptive records are completed within agreed timeframes A&D issues and decisions are communicated Supply high-resolution digital copies and research copies Liaise with staff across the Library to ensure the timely delivery of internal and external digitisation requests Ensure all access and use requirements have been met prior to supplying copies Process financial transactions and assist clients with copying and digitisation orders. Report or contribute to reports on copying volumes, formats, and revenue. Completion of requests for copies of collection items to be agreed on timelines; orders are processed, monitored, tracked, and delivered in a timely manner Effective working relationships with stakeholders inside and outside the Library Copies provided have been cleared for stated usage through liaison with subject specialists Financial, statistical and other information is provided in a timely manner for processing and reporting. Page 4 of 6

5 Advise Collaborate with Influence Inform Manage/ lead Deliver to What you will do to contribute Other Related Duties Conducting tours, assisting with school and other research visits, training researchers in the use of finding aids, re-shelving of microfilms and reference collection items, and other duties as assigned. Maintain microfilm machines and other reading room equipment and instruct clients and staff in their use. Health and safety (for self) Work safely and take responsibility for keeping self and colleagues free from harm Report all incidents and hazards promptly Know what to do in the event of an emergency Cooperate in implementing return to work plans As a result we will see Visitors and members of tour groups experience a positive and informative introduction to the Library Researchers can use our finding aids Clients and staff can confidently operate reading room machines and equipment Microfilms and reference collection items are re -shelved after use A safe and healthy workplace for all people using our sites as a place of work. Health and safety guidelines are followed Who you will work with to get the job done Internal External Reading Room Services Leader/Online Research Services Leader A&D Leader/Digital Collection Services Leader A&D staff Curators Research Enquiries staff Digital Collection Services staff Collection Care staff Content Services staff Digital New Zealand staff Clients Donors Vendors Staff of other heritage organisations Page 5 of 6

6 Your delegations Human Resources and financial delegations Direct reports Level Z Nil Your success profile for this role At DIA, we have a Capability Framework to help guide our people towards the behaviours and skills needed to be successful. The core success profile for this role is Valued Contributor. Keys to Success: Customer Focus Continuous improvement Teamwork and peer relationships Action oriented Self-development and learning Functional and technical skills What you will bring specifically Experience: Experience working in archives, library or a comparable field preferred. Knowledge: Demonstrated understanding of library service concepts and principles Ability to use a variety of computer applications including databases Understanding of tikanga Māori and Māori language an advantage Skills: Excellent interpersonal skills and communication skills Ability to provide a positive customer service experience. Ability to work with minimal supervision Attention to detail and a high degree of accuracy Ability to meet deadlines and work under pressure Other requirements: Tertiary Degree, preferably in New Zealand or Pacific studies or related humanities or social science. Tertiary library qualification (or current study towards a library qualification) or equivalent in archival practice or museum studies Page 6 of 6

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