Context of NeGP Overview and Vision of Digital India : Moving Forward

Transcription

1 Context of NeGP Overview and Vision of Digital India : Moving Forward Akilur Rahman Senior Consultant, National e-governance Division Department of Electronics & IT, Govt. of India

2 Do the policies help the poorest and weakest man? If yes, that is good governance. Mahatma Gandhi

3 Evolution of e-governance in India Pre-1990: Railways, Office automation 2006: NeGP, 27 MMPs 2011: M- Governance; 4 new MMPs 2013: Cloud, integrated services : Individual dept. & state level initiatives 2008: NSDG Go- Live 2012: National Policy on IT 2014: Digital India

4 Evolution of e-governance in India.. Many Successful Projects including Railway computerization, Bhumi (Karnataka), Computer Aided Administration of Registration Department (AP), etc. paved way for e-governance project implementation across the country. Experience gained on these projects helped Govt. Depts. towards better planning & implementation of e-gov projects.

5 National e-governance Plan Make all Government services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency & reliability of such services at affordable costs to realise the basic needs of the common man. May 2006

6 NeGP Outcomes 27 out of 31 Mission Mode Projects (MMPs) gone live MCA21, Passport, Income Tax, Land Records, National UID, India Portal, Commercial Taxes, Common Services Centres, etc. An average of 40 crores e-transactions per month ( Establishment of core ICT Infrastructure across the country SDC, SWAN, NSDG, SSDG, Mobile Seva, GI Cloud, Pay Gov India General Awareness on e-governance in the country

7 NeGP Outcomes.. Institutional mechanism built for e-governance Standards, Technical Assistance to Departments, R&D, HRD & Trainings, Project Assessment, Innovation, etc. Establishment of Common Services Centers across the country Capacity Building at various levels of Government Citizen rights on time bound delivery of services

8 NeGP - SWOT Strengths Weaknesses Availability of ICT Infrastructure Weak Standards and interoperability Experience of implementing e-governance Low degree of process-reengineering Projects (Passport, Land Records, NREGA, Aadhaar..) Weak monitoring & evaluation system Time bound delivery of services (Citizen Services Problem of last mile connectivity Delivery Acts in States) Sub optimal use of Core ICT Infra Opportunities Huge advancements in Technologies Advent of the Cloud, Mobile Penetration New business models, Capacity Building Radical process re-engineering International Cooperation Threats Obsolete or inefficient egov Projects Islands of IT activity Substandard delivery of citizen centric service

9 Evolution of Digital India With the experiences gained through implementation of various NeGP projects, a need was realized towards a more connected government through Bridging Digital Divide Providing e-governance services to citizens anytime anywhere Empowering citizens by leveraging ICTs.

10 India in Perspective Population: >1.2 billion (Availability of Human Resources) 65% population below the age of 35 (Demographic Dividend) Accelerating GDP growth Rapidly growing IT/Services sector Presence of industry body such as NASSCOM for promotion of IT industry Explosive telecom growth o ~ million telephone (wireless + wired) subscribers o ~ 1000 million mobile phone users o ~354 million internet users (60% from mobile) o ~134 million active social media users o ~ million broadband subscribers

11 Policies for e-governance: Overview Legal Framework IT Act, 2000 ESD Rules EDS Bill (Proposed) Program Level Framework National e-governance Plan (2006) National Policy on IT (2012) Policy on adoption of Open Source Software for GoI Framework for Adoption of Open Source Software in e-governance Systems Policy on Use of IT Resources of GoI Domain Level Policies Standards for e-governance Framework for Mobile Governance (2012) Framework for Social Media (2012) Citizen Engagement Framework (2012) e-pramaan: Framework for e-authentication (2012) Open Data (2012) GI Cloud (2013) Policy on Open API for GoI Policy On Collaborative Application Development by Opening the Source Code of Govt. Applications Application Development & Re-Engineering Guidelines for Cloud Ready Applications

12 A programme to transform India into a digitally empowered society and knowledge economy June 2014

13 What is Digital India? Digital India is a Programme to prepare India for a knowledge future The focus is on being transformative to realize IT + IT = IT The focus is on making technology central to enabling change It is an Umbrella Programme covering many departments It weaves together a large number of ideas and thoughts into a single, comprehensive vision so that each of them is seen as part of a larger goal. Each individual element stands on its own. But is also part of the larger picture. It is being coordinated by Dept. of Electronics & IT (DeitY), implemented by the entire government both at the Centre and State. The weaving together makes the Mission transformative in totality The Programme: Pulls together many existing schemes These schemes are being restructured, re-focused & implemented in a synchronized manner. Many elements are only process improvements with minimal cost. The common branding of programmes as Digital India highlights their transformative impact.

14 Digital India

15 3 Key areas of Digital India Digital Infrastructure as a Utility to Every Citizen Governance & Services on Demand Digital Empowerment of Citizens High speed internet Unique digital identity Mobile phone & bank account Access to Common Services Centres Private space on Cloud Secure cyber-space Integrated services services through online & mobile platforms Portable Citizen entitlements on Cloud Ease of doing business Financial transactions electronic & cashless Geospatial Information Systems (GIS) as DSS Digital literacy Digital resources Digital resources / services in Indian languages Collaborative digital platforms No physical submission of documents

16 Nine Pillars of Digital India Electronics Manufacturing 1. Broadband Highways 4. E-Governance Reforming government through Technology 7. Electronics Manufacturing Target NET ZERO Imports 2. Universal Access to Mobile Connectivity 5. ekranti Electronic delivery of services 8. IT for Jobs 3. Public Internet Access Programme 6. Information for All 9. Early Harvest Programmes

17 Pillar 1. Broadband Highways Broadband for all Rural Coverage: 250,000 Gram Panchayats Rural Local Bodies Timeline: December 2016 Nodal Dept: Department of Telecommunications (DoT) Broadband for all Urban Virtual Network Operators for service delivery Mandate communication infrastructure in new urban development and buildings Nodal Dept: DoT National Information Infrastructure Coverage: Nationwide Timeline: March 2017 Nodal Dept: Dept. of Electronics & IT (DeitY)

18 Pillar 2. Universal Access to Mobile connectivity Universal Access to mobile connectivity Coverage: Remaining uncovered villages (~ 55,619 villages) Timeline: FY Nodal Dept: DoT

19 Pillar 3. Public Internet Access Programme National Rural Internet Mission Common Service Centres (CSCs) made viable, multifunctional end-points for service delivery Coverage: 250,000 villages (now ~143,000) Timeline: 3 Years - March 2017 Nodal Agency: DeitY Post Offices to become Multi-Service Centres Coverage: 150,000 Post Offices Timeline: 2 Years Nodal Agency: Dept. of Posts

20 Pillar 4. e-governance: Reforming Government through Technology Government Business Process Re-engineering using IT to improve transactions Form Simplification, reduction Online applications and tracking, Interface between departments Use of online repositories e.g. school certificates, voter ID cards, etc. Integration of services and platforms Unique Identity Development Authority of India (Aadhaar), Payment Gateway, Mobile Platform, Electronic Data Interchange (EDI) Electronic Databases all databases and information to be electronic Workflow automation Public Grievance Redressal - using IT to automate, respond, analyse data to identify and resolve persistent problems largely process improvements To be implemented across government - critical for transformation

21 Pillar 5. ekranti - Electronic Delivery of Services Technology for Education e-education All Schools connected with broadband Free wi-fi in all schools (250,000) Digital Literacy program MOOCs develop pilot Massive Online Open Courses Technology for Health e-healthcare Online medical consultation Online medical records Online medicine supply Pan-India exchange for patient information Pilots 2015; Full coverage in 3 years Technology for Planning GIS based decision making National GIS Mission Mode Project Technology for Farmers Real time price information Online ordering of inputs Online cash, loan, relief payment with mobile banking Technology for Security Mobile Emergency Services Technology for Financial Inclusion Mobile Banking Micro-ATM program CSCs/ Post Offices Technology for Justice e-courts, e-police, e-jails, e-prosecution Technology for Security National Cyber Security Co-ordination Center

22 Principles of e-kranti Transformation and not Translation Integrated Services and not Individual Services Government Process Reengineering (GPR) to be mandatory in every Mission Mode Project (MMP) Cloud by Default Mobile First Mandating Standards and Protocols

23 Mission Mode Projects (44) Land Records Comrl Taxes Munici palities Road Transport Insurance Agriculture e-office ebhasha Health Central Excise NMEICT e-courts e-proc Education CSC National ID India Portal Urban Governance Gateway MCA21 Pensions NGIS Core Policies Empl Exch Social Benefit EDI Income Tax e-posts RAHI FI e-biz Visa Gram Pts Banking CAPF e-sansad Passport Agriculture 2.0 Police PDS Treasuries e-vidhaan e-kranti (NeGP 2.0) Providing Services Providing services partially Under Implementation Design & Development At Scoping Stage e-district W&C Devlopmnt Rural Devlopment Avg >40 Cr e-transactions /per month

24 e-district projects envisaged to be delivered by leveraging ICT Infra Efficiency, Transparency and Reliability of such services Affordable costs to realize the basic needs of the common man Government Services accessible to the common man in his locality

25 # Mandatory Categories of Services Categories of Services 1 Issue of Certificates 2 Revenue Court 3 Social Welfare Schemes 4 Ration Card 5 RTI Services # State Optional Categories of Services 1 Marriage Services 8 Education 2 Electoral Services 9 Health 3 Licenses 10 Employment 4 Utility Services 11 Police 5 Collection of Tax/Dues 12 Travel/Serai 6 Industries 13 Grants/Loans 7 Grievances

26 e-district Transactions at e-taal (From till date)

27 e-district Recent Updates District e-governance Society (DeGS) formation has been completed 100% in 33 States. State PMU selection completed in 36 States/UTs. Implementation is under progress 30 States / UTs have selected SI for implementation. RFP published/under preparation/ finalization 1 State (Bihar) Launch of e-district services In all, e-district services have been launched in 480 non- pilot districts across 24 States till 30 th September 2015.

28 Pillar 6. Information for All Online Hosting of Information & documents Citizens have open, easy access to information o Dedicated Websites for alll Central Government Departments, all States o Use of Social Media Sites like facebook, twitter, etc. for Government Departments Open data platform Government pro-actively engages through ICT platforms to interact with citizens 2-way communication between citizens and government MyGov.in ( Online messaging to citizens on special occasions/programs (E-Sampark database being utilized for mass communication to all and mobile users; already utilized on special occasions like Independence Day)

29 Pillar 7. Electronics Manufacturing Target NET ZERO Imports by 2020 is a striking demonstration of intent Promoting Foreign companies to set up manufacturing units in India Ambitious goal which requires coordinated action on many fronts Taxation, Incentives Economies of Scale, Eliminate cost disadvantages Focused areas Big Ticket Items FABS, Fab-less design, Set top boxes, VSATs, Mobiles, Consumer & Medical Electronics, Smart Energy meters, Smart cards, micro-atms Incubators, clusters, Skill development, Government procurement GoI s schemes including Modified Special Incentive Package Scheme (MSIPs), Electronic Manufacturing Clusters Scheme, Preference to domestically manufactured goods in Govt. procurement and financial support to MSMEs.

30 Pillar 8. IT for Jobs Train people in smaller towns & villages for IT sector jobs Coverage: 10 Millions students Timeline: 5 years Nodal Agency: DeitY IT/ITES in NE Scope: Setting up of BPO in North Eastern State Coverage: North Eastern States Nodal Agency: DeitY Train Service Delivery Agents to run viable businesses delivering IT services Telecom service providers to train rural workforce to cater to their own needs Coverage: 300,000 Timeline: 2 Years Nodal Agency: DeitY Coverage: 500,000 Timeline: 5 Years Nodal Agency: DoT

31 Pillar 9. Early Harvest Programmes IT platform for messages Government Greetings to be e-greetings Biometric attendance Wi-fi in All Universities Secure within government Standardize government design Public wi-fi hotspots School Books to be ebooks SMS based weather information, disaster alerts National Portal for Lost & Found children

32 Projects launched by Hon ble PM on Digital Locker 9,97,019 Lockers opened; 10,49,404 documents self-uploaded and 1,01,731 documents issued by departments National Scholarship Portal 32,71,766 applications submitted 19 scholarship schemes from 7 Ministries / Departments are registered esign 1.75 Lac esignatures issued & emudhra and C-DAC (Govt. ESP) are empaneled to offer e-sign Services Digitize India registered contributors documents and snippets utilized for digitization e-hospital e-hospital functional in 4 major hospitals namely AIIMS, Dr. RML, Safdarjung & NIMHANS hospitals etc

33 Digital Locker (

34 Digital Locker..

35 Digital Locker..

36 e-sign Digital Signature Certificate treated on par with physical signature as per IT Act, 2000 Gap in operational aspects of Digital Signature Certificate Dongle based Time-bound Validity Prone to misuse like impersonation Limited adoption E-Sign Safe and Secure and biometric based authenticated Life long Cannot be impersonated Hassle free as it cannot be misplaced, misused or lost Cost effective as business model could be based on transaction

37 e-sign..

38 Business Opportunities for Industry Collaboration with industry (domestic and international), critical for achieving the goals of programme. Already built collaborating with industry on projects like e-passport, Income Tax, MCA21, e-district, Common Service Centres and others. Dept. of Electronics & IT, GoI had already conducted several consultations and workshops with industry to broaden the scope of collaboration. Consultation workshop conducted with industry to identify the issues and challenges for effective collaboration between industry and government.

39 Other areas of Business Opportunities.. GIS as decision support system Analytics / Big Data Open API / Open Data Social Media System Integrator Common Framework Technology Standards

40 Need for e-governance Competency What competencies do I need to do the work? Governing and managing Outsourcing / Services Contracts is challenging. How to structure and size teams? Where I can find help and support? What competencies do I need in future? Requirement of competencies growing or shrinking? How can I identify the right training for myself and my team?

41 Experience, qualifications e-governance Competency Framework e-governance Competency Framework (e-gcf) identifies and defines a set of competencies critical to job performance Professional Skills Project Management, Change Management etc (96 skills defined) Knowledge Procedures, rules, internal systems, methods etc Behavioural Skills Organizational behaviours, values etc (DoPT s Competency Dictionary)

42 Institutional Mechanism to Monitor Digital India Monitoring Committee on Digital India (Chaired by the PM) Digital India Advisory Group (Chaired by Minister CIT) Apex Committee (Chaired by Cab Sec.) DeitY CIO Line Ministries State Governments / UTs

43 Thank You