Supplier Relationship Management "SRM" Specialist

Transcription

1 Position Description Supplier Relationship Management "SRM" Specialist Created: 29 November 2016 Group: Finance Services Position number: TBA Job family: Finance Hours worked per week: As required Manager s title: Manager, Group Procurement Manager once Removed s title: Head of Supply Chain Status of PD: Approved by MoR Work location: Parramatta Does the employee need to drive a vehicle as part of the role? Yes Does the employee have to provide a car for work purposes (budgeted in their TRP?) No Number of direct reports: 0 Number of indirect reports: 0 Level of Role Staff or Specialist Manager Manager once RemovedResponsible for applying an expert understanding of supplier management practices to optimise the value of the suppliers, through continuous improvement, development and alignment with the Corporation s strategic objectives, in order to deliver sustained value and competitive advantage to the business unit and the Corporation overall To be completed after evaluation by job evaluation coordinator only: Evaluated grade: ICE 1 Section 1: Purpose and context Purpose of the Position Responsible for applying an expert understanding of supplier management practices to optimise the value of the suppliers, through continuous improvement, development and alignment with the Corporation s strategic objectives, in order to deliver sustained value and competitive advantage to the business unit and the Corporation overall 1 Supplier Relationship Management "SRM" Specialist Page 1 of 7

2 The structural context for the position It may be helpful to sketch the position, who it reports to and who reports to it, below. Include the EA pay level/ice band for the manager, peers and direct reports where you can. What are the direct and indirect (dotted line or staff-once-removed) reports to the position? N/A Section 2: Key accountabilities and outcomes/tasks Leadership expectations Supervisory accountability and Lead cross-functional teams Required to design and deliver portfolio programs of work Make recommendation immediate and long term procurement strategies Demostrate ability to lead supply chain processes and guide the business through legislation, corporate policy and governance and delegation frameworks Technical accountabilities Build strategic and operational relationships with Suppliers with representation from the business that embraces a Partnering continuous improvement approach and challenges both Business and Supplier to deliver ongoing performance improvements and cost savings that contribute to better customer outcomes With the Business lead the performance and commercial management of group and preferred contracts. ensuring compliance, and drive ongoing supplier efficiency and performance improvements Lead the management of change process to on / off board new suppliers in line with the procurement framework Accountable for the data streams for evaluating supplier performance. Supplier Relationship Management "SRM" Specialist Page 2 of 7

3 Ensuring that continuous improvement plans are put in place for relevant suppliers. Lead the dispute resolution process in accordance with the contractual requirements. Conduct contract audits and if required site inspections for safety, environment and quality parameters on a risk based frequency. To ensure that Sydney Water contract management practices, capital stewardship and corporate governance is of a high standard and in accordance with Sydney Water policy Where required provide supervision or advise on contract administration activities responsible for reconciling supplier invoices for approval and maintain contractual documentation such as receipt and control of all contract correspondence, contract variations, status reports and other documents, for all assigned programs Systems accountabilities N/A Process accountabilities Supplier Relationship Management Contract Life-cycle Management Internal working relationships Business Partner with Level 3 and 4 Managers across the SW organisation Understand business area requirements and provide commercial and market insights Manage relationship between Sydney Water Business and Suppliers Customers (external) Works with the business to lead projects and develop supply chain strategies that contribute to better customer outcomes Impact of position Contribution Spectrum 2 Delivery Operational Tactical Strategic Support the transition to the Supply Chain operating model platform Support the implementation of the BXP / Supply Chain technology enabler Contribute to the delivery of Supply Chain financial benefits targets Financial No budget control Significantly contribute to the Supply Chain Benefit delivery of $54M per year Innovation and Complexity 2 Delivery deliver own output by following set procedures, or according to operational targets Operational Set and achieve objectives which has an impact on others Tactical Provide input into or develop new products or processes Strategic Establish and implement business strategies with a longer-term focus Supplier Relationship Management "SRM" Specialist Page 3 of 7

4 Innovation Make/recommend minor changes Develop improved day to day processes Make major improvements or changes to ways of working Lead innovation and change Support Supply Chain capability and ways of working change across Sydney Water Business and Suppliers Medium to high complexity in developing and optimising Sydney Water Supply market Safety Support the implement a Supply Chain Safety Management system that includes contractor safety management, materials handling (equipment and manual), hazardous materials handling, plant and equipment, storage and transportation Section 3: Knowledge/skills/experience Knowledge Relevant Tertiary, business or similar qualifications, and or role experience Experience Skills 3-5 years working at a category specialist, or technical specialist, contracts manager or commercial manager (preferably in the construction industry) level. Experience in Staff supervision Has applied Supplier Relationship Management excellence in a multi-faceted, corporate environment Has partnered with internal stakeholders in gaining acceptance and delivering additional value in adopting "Best in Class" Supplier Relationship Management practices Has supported the application of Supplier Relationship Management in a multi-faceted, corporate environments Experience in partnering and collaborative arrangements and panel management Good understanding of "Best in Class" procurement capability (People, Process & Technology) that is required within a Supplier Relationship Management framework. Has worked with internal stakeholders in gaining acceptance in adopting "Best in Class" procurement processes and contract management practices. Good understanding of supplier negotiation methodologies as applied within a supplier relationship management framework. Good communications, influencing, presentation, project management and networking skills Ability to balance priorities/workload and operate cross functionally and to influence cultural change Deep understanding of construction contracts in terms of the legal, contractual and commercial structures including the Security of Payments act, claims & variations process and dispute resolution mechanisms Ability to manage a panel of contractors to ensure high performance, fit for purpose and value for money outcomes Additional notes: Desirable Exposure to and or knowledge of capital projects & construction industry Specific category, business or product knowledge where required 3 Supplier Relationship Management "SRM" Specialist Page 4 of 7

5 Sydney Water expects all staff to do other projects and perform additional duties as required. Supplier Relationship Management "SRM" Specialist Page 5 of 7

6 Appendix People management accountabilities Manager once Removed accountabilities Ensure consistency across the business unit and integrate the work of teams Appendix Provide subordinates once removed with someone to talk to if they feel they are not being treated fairly by their manager or if they want to appeal a decision made by their manager Ensure the quality of management for subordinates once removed Answer the question about future of the subordinates once removed by making a clear judgment of potential and providing feedback Build capability for future roles Plus manager and planning accountabilities below Manager accountabilities Provide leadership to direct reports Ensure direct reports fully understand my role (as a manager), accountabilities and authorities Build and maintain a strong, two way, trusting working relationship with my staff based on achieving the business goals and enabling subordinates to work to their fullest potential Ensure my direct reports can answer key questions of: o o o Where are we going? What is their work? How their performance will be assessed? Set clear tasks by explaining the background to the work (context), the purpose, how much is required and to what quality, the resources available and the time Make accountabilities and authorities clear and ensure subordinates have the financial, people, and physical authorities needed to be able to achieve their work Set effective baseline conditions for productive work by completing important people management processes of selection, induction, contribution assessment and provide development for the position so staff can complete tasks effectively Ensure the team works in a way that each team member actively contributes to the decisions made and moves in a set direction with commitment Communicate with direct reports, in person about, change wherever possible Quickly address discomfort or tension so problems are resolved before they develop into conflict Lead culture change within your team Role model corporate behaviours and ethics Guide and support direct reports, so they are focused and connected to the Safe and Well Together vision and strategy Positively encourage and coach direct reports with respect to their Safe and Well Together visible Leadership behaviours Ensure accountability for Health, Safety and Wellbeing leadership is demonstrated through personal safety action plans Demonstrate commitment to being Safe & Well Together in meetings such as sharing lessons learned and Safety moments Participate in health, safety and wellbeing activities such as wellbeing support activities, Incident investigations, safety meetings, safety inductions and safety training. Plus planning accountabilities below Supplier Relationship Management "SRM" Specialist Page 6 of 7

7 Planning accountabilities Appendix Ensure systems of work and processes are effective, that the structure of the team supports the work to be done and that work is aligned across members of my team Develop team business plans and ensuring effective execution of those plans Ensure work occurs at the right level and outcomes are delivered to the agreed requirements. Integrate work across team/s Apply Sydney Water policies and procedures consistently and fairly Communicate what is required for the business and why. Signature behaviours All staff are accountable for demonstrating Sydney Water s signature behaviours of: Focus on solutions (Positive attitude, change ready, improvement and insight) Stand up and contribute (Participation, collaboration, courage and respect) Do what you say (Honesty, integrity, transparency and trust) Support and Encourage (Encouragement, communication, empathy and cooperation) Own the outcome (Ownership, accountability, results and accomplishment) Supplier Relationship Management "SRM" Specialist Page 7 of 7