JOB VACANCY AT EIT FOOD
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1 JOB VACANCY AT EIT FOOD JOB TITLE: Community manager, CLC South European Institute of Innovation and Technology (EIT) Food is a young and fast growing organisation focusing on entrepreneurship and innovation in the food sector. EIT Food is a start-up but has characteristics of a multinational and is operating in a European and international environment. The members of the EIT Food community are worldclass players in the international food domain. JOB DESCRIPTION: The Community Manager will be responsible to facilitate and drive EIT Food s social media strategy and activities on pan-european level, implementing the strategy of EIT Food. In addition a portion of your job will be to support CLC director in selected regional communication tasks. JOB AND CONTRACT TYPE: Full-time and unlimited duration LOCATION: She or he will be based at the EIT Food Co-Location Centre South (Madrid, Spain.) Occasional travel (10-20% of time) within Europe can be expected. MANAGER/SUPERVISOR: For day-to-day operations you will report to the Director of the Co-Location Centre (CLC). Your functional reporting line (according to the matrix organisation of EIT Food) will be the Functional Director of Communication at EIT Food Headquarters. EXPECTED START DATE: The expected starting date is the first quarter of 2018, depending on the availability of the selected candidate. 1
2 MAIN DUTIES/RESPONSIBILITIES: You will execute pan-european communication tasks related to EIT Food and at regional CLC level On pan-european level your focus will be the Social Media activities of EIT Food. Create and execute a world class social media strategy and programme. Responsible for the execution of our social strategy. Develop and manage a conversation calendar that is fully integrated with the PR and communication programmes Content creation writing posts, articles, blogs, communications materials, and material for social media channels and responding to reactions. Social media marketing creating, managing and growing the company s presence through blogs, Twitter, Facebook, LinkedIn, Instagram, YouTube, and other strategically relevant online properties Act as an advocate for EIT Food in social media spaces, engaging in conversations and responding to queries where appropriate. Ongoing engagement and outreach to key bloggers and influencers to generate brand coverage online. Monitor social media on relevant trending items and informing the communication team, generate ideas which respond to online trends and active conversations. o Monitor trends in social media tools, applications, design and strategy. Analytics Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives. Compile monthly buzz reporting and ad-hoc reports Control the budget for social media & liaise with external agencies where required Work closely with the the other members of the communication team to ensure that the social media plan lines up to overall comms plan and activities. Actively liaise with other EIT Food headquarter functions such as Innovation, Business Creation, Education, Finance, Operations, and Communication. Actively connect with Program Managers from Innovation, Business Creation, Education and Communication to ensure the effective and efficient delivery of the EIT Food Business Plan Support on ad hoc basis in other areas of communication when required On regional and Regional Innovation Scheme (RIS) level: 2
3 Tactical support in regional communication activities of CLC South, in cooperation with the CLC office manager. Developing and implementing in the region dedicated instruments to stimulate stakeholder outreach and innovation and business community building in the food area. Maintaining a blog with EIT Food related content of specific interest for the regional/ris in local language (Spanish/Italian) Proposing, planning and implementing structured approaches to targeted stakeholder groups of specific interest for EIT Food in the regional area and RIS countries for innovation, education, business and communication, including: food chain actors, entrepreneurial talents, start-ups, public authorities. Establishing and maintaining relations with media representatives in the region, inclusing RIS countries. Supporting the roll-out of EIT Food s centrally coordinated communication instruments in the region and RIS countries. Cooperating with EIT Food Hubs (contact points in RIS countries) to support their stakeholder outreach activities and organization of events. KEY SKILLS AND EXPERIENCES: Qualifications Undergraduate or higher degree in communications, marketing, advertising, public relations, media studies, business and/or related fields. Experience Demonstrable social networking experience and social analytics tools knowledge (more than 3 years, either in-house or agency) Having experience with public relations is a strong asset Demonstrable experience of managing SoMe platforms and blogger relationships Experience in copywriting / editorial in the social media space is mandatory Comfortable using the self-serve analytics tools within Facebook, Twitter and YouTube Very good command of Microsoft Office. Experience with HTML, Umbraco & Adobe will be an asset. Knowledge of the Agri-Food sector or EIT will be an asset 3
4 Skills and behaviour Near-native standard of written and spoken English and at least one of the regional main languages: Spanish and Italian. Excellent writing, editing (photo/video/text), presentation and communication skills Organised, proactive, service-oriented and capable of multi-tasking Ability to work in a matrix-organisation, ability to work both independently and in small (multi-national) teams Can do attitude, strong sense of ownership and delivering results No 9 to 5 mentality Creative thinker Proven ability to establish trust and good communication channels, including remote communication with international teams Ability to interact and communicate effectively with individuals at all levels of the organization with tact and diplomacy, and with a high level of cultural sensitivity Respectful of timelines and deadlines and attention for detail Active interest in the food sector DEVELOPMENT OPPORTUNITIES AND PERFORMANCE GOALS: Work on pan-european communication projects Develop experience in cross-functional projects and activities Assume responsibilities besides or beyond current job description EIT FOOD OFFER: EIT Food offers a competitive salary package consisting of a monthly salary and additional inkind benefits, as well as holiday and insurance schemes are aligned with Spanish labour law standards. Flexibility and the balance between work and private life are equally important. EQUAL OPPORTUNITIES: EIT Food is an equal opportunity employer, offering each candidate matching the minimum obligatory qualifications and experiences an equal chance in employment and promotion procedures. DESCRIPTION OF EIT FOOD: 4
5 The website of EIT Food is EIT Food is a consortium of over 50 partners from leading businesses, research centres and universities across 13 countries. It is a people-centric and resource-smart transformer of the European food system, driving consumer confidence and improved global health is the start-up year of EIT Food. Though a start-up, EIT Food is operating in an international environment and has characteristics of a multinational. EIT Food members have a strong belief that the food sector needs to be transformed and that this can only be achieved by reconnecting partners within the food sector and by giving the consumer a more central role. The main issues the food sector is facing are that it is complex, fragmented, slow to adopt new technologies, not attractive to new talent, and not resource efficient. An effective food sector is needed to address major societal issues and challenges: feeding 9-10 billion people in 2050; 3 billion overweight people; 2 billion undernourished people; more than 30% of food wasted. EIT Food s vision is to put Europe at the centre of a global revolution in food innovation and production, and its value in society. EIT Food will engage consumers in the change process, improve nutrition and make the food system more resource-efficient, secure, transparent and trusted. EIT Food has six strategic objectives: Overcome low consumer trust: support Europeans in the transition towards a smart food system that is inclusive and trusted; Create consumer valued food for healthier nutrition: enable individuals to make informed and affordable personal nutrition choices; Build a consumer-centric connected food system: develop a digital food supply network with consumers and industry as equal partners; Enhance sustainability: develop solutions to transform the traditional produceusedispose model into a circular bio-economy; Educate to engage, innovate and advance: Provide food system skills for more than 10,000 students, entrepreneurs and professionals through advanced training programmes. Catalyse food entrepreneurship and innovation: foster innovation at all stages of business creation. EIT Food boosts the skills and entrepreneurial spirit in the sector and unlocks the potential of small and medium sized enterprises (SMEs), which in turn will accelerate innovation, create jobs, benefit businesses and increase Europe s competitiveness. The pan-european EIT Food KIC is headquartered in Belgium and its partnership brings together change-makers in all relevant sectors and fields. EIT Food is well positioned to achieve the maximum impact on the challenges outlined above. The highly committed partnership will conceive, develop, evaluate and adopt new market-oriented approaches to innovation. 5
6 It is structured around five Co-Location Centres (CLCs) established in Reading (with partners from the UK, Ireland and Iceland), Warsaw (with partners from Eastern Europe and Nordic countries), Madrid (with partners from Spain, Italy and Israel), Leuven (with partners from Belgium, France and Switzerland) and Munich (with partners from Germany and the Netherlands). EIT Food is structured as a Belgian international non-profit association ( internationale vereniging zonder winstoogmerk ivzw ) based in Leuven. The KIC has a Supervisory Board and a Management Team. APPLICATION: Interested candidates are asked to send their CV and motivation letter in English in electronic format to work@eitfood.eu before January 28 th Please write in the subject line of your application to the position of Community Manager CLC South. Shortlisted candidates may be invited for an interview. Shortlisted candidates may be asked to prove their background, qualifications, skills and experiences by providing relevant documents. 6
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