NE-10964C Cloud & Datacenter Monitoring with System Center Operations Manager

Transcription

1 NE-10964C Clud & Datacenter Mnitring with System Center Operatins Summary Duratin Level Technlgy Delivery Methd Training Credits Classrm ILT 5 Days Advanced System Center Virtual ILT On Demand SATV Intrductin This curse equips students with the skills they require t deply and cnfigure Operatins. Using hands-n labs, students learn the fllwing: Hw t architect and implement a Operatins Management Grup Hw t upgrade and migrate frm an existing Operatins 2007 R2 Management Grup t System Center 2012 Operatins, System Center 2012 SP1 Operatins and Operatins Understand the key elements f Management Packs including Object Discveries, Rules, Mnitrs, Targeting and Run As Accunts and Run As Prfiles. This includes authring Management Packs Hw t cnfigure fabric and applicatin mnitring in Operatins including bth datacenter and clud resurces such as netwrking, strage and cmpute Hw t cnfigure mnitring f.net and Java based applicatins using Applicatin Perfrmance Mnitring Hw t cnfigure end-t-end service mnitring including synthetic transactins and Distributed Applicatin Diagrams Hw t cnfigure Dashbards, Service Level Reprting and the SharePint Web Part t enable visualizatin f key perfrmance and availability metrics Hw t custmize the Operatins Cnsle t meet the needs f different applicatin supprt teams Hw t integrate Operatins with ther cmpnents and extend mnitring t include key business prcesses and prcedures Hw t trublesht an Operatins Management Grup and perfrm disaster recvery prcedures such as database and management server recvery Hw t use new features in including: Integratin with System Center Advisr, Integratin with Team Fundatin Server, IntelliTrace, and Managing Windws Azure Audience Prfile The primary audience fr this curse is clud and datacenter administratrs wh are new t Operatins and are respnsible fr deplying, cnfiguring and perating it in their clud r datacenter. The secndary audience fr this curse is clud and datacenter administratrs wh are already familiar with Operatins and want t upgrade their skills t include the new features fund in System Center 2012 Operatins, System Center 2012 SP1 Operatins and Operatins. Prerequisites Befre attending this curse, students must have a wrking knwledge: One r mre years experience in the design and implementatin f System Center Operatins 2007 R2 r System Center 2012 Operatins is desired Wrking knwledge f Windws Server 2008 R2 and Windws Server 2012 R2 Wrking knwledge f SQL Server 2008 R2 and SQL Server 2012 Curse Objectives After cmpleting this curse, students will be able t: Install Internet Infrmatin Services Plan fr the deplyment f Operatins including: Defining hardware and sftware requirements Describing security cnsideratins Architect a highly available System Center and Micrsft SQL Server platfrm utilizing Micrsft SQL Server AlwaysOn Planning fr migratin and upgrade scenaris t Operatins Custmize the Operatins Cnsle with User Rles. Perfrm different methds f Agent deplyment with Operatins. Implement key Management Pack cncepts and elements including Management Packs Templates. Cnfigure Ntificatins, Reprting, and Service Level in Operatins. Cnfigure the fllwing: Audit Cllectin Services Agentless Exceptin Mnitring Operatins SharePint Web Part in Operatins

2 Cnfigure Applicatin Perfrmance Mnitring and Netwrk Device mnitring in Operatins Cnfigure dashbards and widgets in Operatins Describe hw t use new clud-based features including System Center Glbal Service Mnitr and System Center Advisr Cnfigure integratin between Operatins and ther cmpnents Trublesht an Operatins Management Grup Perfrm disaster recvery in Operatins Curse Cntent Mdule 1: Overview and Architecture Befre implementing Operatins it is imprtant yu understand the key features and functinality that it prvides. This will help yu understand hw Operatins can be used t slve many cmmn prblems that arise in the clud r datacenter such as ensuring service levels are maintained, and critical line-f business applicatins are available and perfrming at ptimum levels. Operatins is a cmprehensive mnitring slutin that requires careful planning befre it is deplyed int any IT envirnment. Yu must understand the hardware and sftware requirements f the slutin and any security implicatins that may arise, such as mnitring cmputers in a trust bundary, perimeter netwrk r public clud. When yu cnfigure the strage fr the Operatins databases, yu shuld have a gd understanding f the number f cmputers and devices that are mnitred t apprpriately size the databases. This mdule intrduces students t the cmpnents cntained in an Operatins Management Grup and describes the dependency and relatinships between the varius cmpnents. Students will be shwn hw t plan fr and design an Operatins Management Grup. Lessns Overview f Operatins Overview f Key Features in Operatins Overview f Cre Cmpnents and Tplgy Addressing Clud and Datacenter Issues by Using Operatins Planning and Sizing Operatins Lab: Using the System Center 2012 Operatins Sizing Helper Tl Calculate the hardware requirements fr Cnts's Management Grup Create a Visi diagram f the prpsed Management Grup design After cmpleting this mdule, students will be able t: Describe the purpse and functinality f System Operatins. Describe the key features f Operatins. Describe the System Operatins cmpnents and tplgy. Describe the key clud and datacenter prblems that Operatins addresses. Describe hw t design and size an Operatins Management Grup Mdule 2: Deplying a new Operatins Management Grup When planning a new deplyment f Operatins, as well as the hardware and sizing requirements that yu may have, yu shuld als cnsider ther factrs. Factrs including the security accunts that Operatins requires and the design f the Management Grup shuld als be cnsidered. Fr example, yu may have a requirement t install tw separate Management Grups in rder t scale Operatins t meet yur mnitring requirements. After installing Operatins yu shuld als be aware f sme f the mst cmmn settings that shuld be cnfigured such as data retentin (database grming) settings and manual agent installatin apprval settings. Yu shuld als be aware f the agent deplyment methds that are available including when yu shuld use the cnsle (r push) methd r manual installatin methd f deplying an agent in Operatins. Lessns Overview f Security Cnsideratins Designing the Management Grup Installing System Center 2012 R2 Operatins Cnfiguring Operatins Default Settings Deplying the Operatins Agent Cnfiguring Agentless Exceptin Mnitring (AEM) Cnfiguring Audit Cllectin Services Lab: Installing System Center 2012 R2 Operatins and Deplying Agents Installing a new System Operatins Management Grup Installing and Cnfiguring the Gateway Server Installing the Operatins Agent Cnfiguring Active Directry Integratin Installing and Cnfiguring Audit Cllectin Services (ACS) Cnfiguring Agentless Exceptin Mnitring (AEM) After cmpleting this mdule, students will be able t: Knw the security cnsideratins when deplying Operatins Knw the Management Grup design cnsideratins Install System Center 2012 R2 Operatins Cnfigure cmmn settings in System Center 2012 R2 Operatins Deply agents in System Operatins Cnfigure Agentless Exceptin Mnitring in Operatins Cnfigure Audit Cllectin Services in System Center 2012 R2 Operatins Mdule 3: Upgrading Operatins If yu have already made investments in Operatins 2007 R2 it is imprtant that yu understand the upgrade path frm Operatins 2007 R2 t Operatins. Upgrading the cre cmpnents t System Center 2012

3 R2 Operatins can nly be perfrmed n an Operatins 2007 R2 r later envirnment. Earlier versins f Operatins such as Operatins 2007 SP1 must be upgraded t Operatins 2007 R2 befre they can be upgraded t System Center 2012 Operatins. Additinally the Operatins 2007 R2 installatin must be running at least Cumulative Update 4. Befre upgrading t System Center 2012 Operatins there are several imprtant tasks that must be perfrmed. In this mdule we will cver the upgrade rder that shuld be applied when yu upgrade t System Center 2012 Operatins. Befre the upgrade t Operatins can be perfrmed, the Management Grup must be running System Center 2012 SP1 Operatins. Lessns Overview f Migratin and Upgrade Planning Upgrading t System Operatins Migrating t System Operatins Lab: Upgrading t System Center 2012 R2 Operatins Preparing the Operatins 2007 R2 Envirnment fr Upgrade Upgrading the Operatins 2007 R2 Management Grup t System Center 2012 Operatins Upgrading the System Center 2012 Operatins Management Grup t System Center 2012 SP1 Operatins Upgrading the System Center 2012 SP1 Operatins Management Grup t Operatins After cmpleting this mdule, students will be able t: Plan an upgrade r migratin t System Operatins Upgrade frm Operatins 2007 R2 t Operatins Migrate t System Center 2012 R2 Operatins Mdule 4: Cnfiguring Fabric and Applicatin Mnitring With Operatins deplyed and agents installed n the cmputers hsting the applicatins and services yu need t mnitr yu must nw install Management Packs t start mnitring them. Befre yu install Management Packs yu shuld understand Management Pack cncepts including all elements f a Management Pack. Yu shuld als understand hw t cnfigure fabric and applicatin mnitring in Operatins fr bth yur private and public clud envirnments including hw Operatins and Virtual Machine is integrated and hw yu integrate Operatins with Windws Azure. Yu shuld als understand hw t cnfigure Management Packs t mnitr applicatins that are running n yur fabric such as Micrsft SQL Server, IIS Server and SharePint Server. Finally, yu shuld understand hw t cnfigure integratin between Operatins and System Center Advisr s yu can view Advisr alerts relating t yur fabric cmpnents and applicatins. Lessns Intrductin t Management Packs Cnfiguring Netwrk Device Mnitring Cnfiguring Fabric Mnitring Cnfiguring Applicatin Mnitring Lab: Cnfiguring Applicatin and Fabric Mnitring Installing the System Center Management Pack fr Windws Server Operating System Installing and cnfiguring the System Center Management Pack fr SQL Server Installing the System Center 2012 Management Pack fr Micrsft Windws Server 2012 Internet Infrmatin Service 8 Installing and cnfiguring the System Center Management Pack fr SharePint Server 2013 Cnfiguring Netwrk Mnitring Cnfiguring integratin between Operatins and Virtual Machine Using the System Center Management Pack fr VMM Fabric Dashbard 2012 R2 After cmpleting this mdule, students will be able t: Describe Management Packs fundamentals in Operatins Cnfigure Netwrk Device Mnitring in Operatins Cnfigure Fabric mnitring in Operatins Cnfigure Applicatin mnitring in Operatins Mdule 5: Applicatin Perfrmance Mnitring Mst rganizatins utilize the Micrsft.NET Framewrk t build custm applicatins such as fr intranet web sites. As there will nt be an available Management Pack fr these custm applicatins yu shuld understand hw Applicatin Perfrmance Mnitring (APM) is cnfigured in Operatins. APM prvides extensive mnitring fr.net and Java based applicatins that include bth Server and Client side mnitring. In additin t mnitring.net applicatins directly thrugh Operatins it is imprtant that yu understand hw APM can be used with the full functinality f Visual Studi IntelliTrace Cllectr fr gathering full applicatin prfiling traces. With System Center 2012 yu can als integrate Operatins with Team Fundatin Server. It is imprtant that yu understand hw this integratin is cnfigured s that Operatins can be used t synchrnize alerts with wrk items in Team Fundatin Server. Lessns Applicatin Perfrmance Mnitring Using IntelliTrace Team Fundatin Server Integratin Lab: Mnitring.NET Framewrk Applicatins Mnitring.NET Applicatins Using IntelliTrace Cnfiguring TFS Integratin After cmpleting this mdule, students will be able t: Cnfigure Applicatin Perfrmance Mnitring. Cnfigure IntelliTrace with APM t debug.net applicatins. Integrate Operatins with Team Fundatin Server. Mdule 6: End t End Service Mnitring When mnitring key line f business applicatins, mnitring shuld be perfrmed frm bth a

4 data center perspective and an enduser perspective. In this mdule yu will learn hw yu can create synthetic transactins t measure end-user perfrmance. Yu will als learn hw t cmbine cmpnent mnitring with synthetic transactins in distributed applicatin mdels that describe the relatinship between the varius cmpnents f an applicatin. This prvides a single view fr identifying rute cause and impact f any ptential service utage. Finally yu will learn hw t build rich Visi dashbards t shw real-time health t external users. Lessns Management Pack Templates Distributed Applicatin Mdels Glbal Service Mnitr Real-time Visi Dashbards Lab: Cnfiguring End t End Service Mnitring Cnfigure Agent Lcatins fr the Summary Dashbard Cnfiguring Synthetic Transactins Create a Distributed Applicatin Diagram fr DinnerNw Creating a Visi Diagram f the Distributed Applicatin After cmpleting this mdule, students will be able t: Cnfigure Management Packs Templates Create Distributed Applicatin Mdels Use Glbal Service Mnitr Create Real-time Visi Dashbards Mdule 7: Screcards, Dashbards and Reprting Visualizing service and applicatin health in Operatins is a key feature that enables at-a-glance views t be quickly and easily created. These views (r dashbards) can instantly display perfrmance and availability fr ne r mre applicatins in a single pane. It is imprtant that yu understand hw t create screcards and dashbards in rder t prvide different types f users within the business with a view int hw the mnitred envirnment is perfrming. Fr example a Service Owner may just require a high-level view shwing whether r nt end users are able t access a service whereby an executive may just require a view shwing whether a service is in r ut f SLA. Reprting is als imprtant in understanding hw the mnitred envirnment is perfrming. Certain persnnel may nt have access t the Operatins Cnsle r receive alerts by , but they may still require access t imprtant infrmatin abut the health and perfrmance f key applicatins and services. In this scenari, reprts can be used t prvide an interface int cllected Operatins data. Service and applicatin wners must als knw that services supplied t the business are meeting service level agreements fr perfrmance and availability. Therefre, yu must knw hw Service Level is cnfigured and displayed in Operatins. Lessns Cnfiguring and Managing Reprting in Operatins Cnfiguring Service Level Cnfiguring the Operatins SharePint WebPart Cnfiguring Dashbards and Widgets Creating Custm Dashbards Lab: Cnfiguring Reprting, Dashbards and Service Level Design a custm reprt Scheduling Reprts Cnfigure Service Level fr DinnerNw Cnfigure an Alert Dashbard Cnfigure a Perfrmance Dashbard Cnfigure a Summary Dashbard Cnfigure an SLA Dashbard and add Publish the Dashbard t SharePint Use the GTM Tl t Publish a Custm Dashbard After cmpleting this mdule, students will be able t: Cnfigure and Manage Reprting in Operatins Cnfigure Service Level Cnfigure Operatins SharePint Web Part Cnfigure Dashbards and Widgets Create Custm Dashbards Mdule 8: Cnfiguring and Custmizing the Cnsle Applicatin supprt teams that use Operatins can d s either via a lcally installed cnsle r thrugh the Web Cnsle. Typically within an applicatin supprt team there are a number f rles that require different levels f permissins when using the Operatins Cnsle. These range frm read-nly users thrugh t advanced peratrs. Further t this, all f these rles must be limited t nly display data abut the cmputers and applicatins that the peratrs are respnsible fr. In this mdule yu will learn hw t use the inbuilt rle-based security within Operatins t prvide granular access t data, views and tasks in Operatins. Applicatin supprt teams typically require custmized views within the cnsle fr their key applicatins. Yu will als learn hw t design and prvisin these views t relevant supprt teams. Whilst sme team members may always have the cnsle pen, ther teams may require a ntificatin t be sent when an issue is detected. Operatins manager uses Ntificatins and Ntificatin Channels t achieve this functinality. This mdule describes hw t cnfigure these and send alerts t key teams. Finally, in rder t reduce wrklad n the varius applicatin supprt teams yu will learn hw t cnfigure Diagnstic and Recvery tasks in Operatins. This will prvide a methd f diagnsing and autmating the remediatin f issues that have been detected. Lessns Security, Scping and User Rles Creating Custm Views and Alert Reslutin States Cnfiguring Ntificatin Subscriptins Creating Diagnstic and Recvery Tasks Lab: Custmizing the Operatins Cnsle Creating User Rles and Imprting the Active Directry Management Pack Creating Custm Reslutin States Creating Custm Views Cnfiguring Ntificatins Cnfiguring Diagnstic and Recvery Tasks After cmpleting this mdule, students will be able t: Cnfigure Security, Scping and User Rles Create Custm Views and Alert Reslutin States Cnfigure Ntificatin Subscriptins Create Diagnstic and Recvery Tasks

5 Mdule 9: Management Pack Authring Fr cmmn applicatins such as Micrsft SQL Server and Micrsft Exchange Server there is already a fully develped Management Pack available. Yu can extend the default mnitring cntained in Operatins by creating rules, mnitrs and grups within the Operatrs cnsle. Hwever it may be necessary t authr a cmpletely new management pack t mnitr custm applicatins. T achieve this yu wuld authr the management pack in Visual studi, seal the management pack and the deply it. The management pack shuld then autmatically discver and mnitr the cmpnents f the applicatin. Management Pack authring is a detailed tpic that requires a base understanding f the cre cncepts befre prceeding. This mdule will cver these tpics including hw yu create a Management Pack in bth the cnsle and Visual Studi. Lessns Management Packs Authring Cncepts Authring Management Packs by using the Operatins Cnsle Authring Management Packs by using the Visual Studi Authring Extensins Lab: Authring Management Packs Creating a Management Pack in the Operatins Cnsle Authring a Management Pack using the Visual Studi Authring Extensins After cmpleting this mdule, students will be able t: Describe Management Pack Authring Cncepts Authr a Management Pack by using the Operatins Cnsle Authr a Management Pack by using Visual Studi Authring Extensins Mdule 10: Integrating Operatins with Other System Center Cmpnents cnsists f several cmpnents that prvide cmplete management f the IT envirnment. This includes the server and desktp infrastructure and the netwrking infrastructure that binds them. Yu can als manage client devices by using. Yu shuld integrate the System Center 2012 R2 cmpnents t prvide seamless management f the IT envirnment frm bth a clud and datacenter perspective. This prvides easier and mre flexible management f the clud and datacenter envirnment and enables autmatin f many manual prcesses. In this mdule, yu will learn several key features f ther cmpnents. This includes the benefits that are achieved when integrating Operatins with them. Lessns Service Integratin Data Prtectin Integratin Orchestratr Integratin Lab: Cnfiguring System Center Integratin Cnfigure Service Integratin with Operatins Cnfigure Operatins Integratin with Data Prtectin Cnfigure Orchestratr Integratin Implement Autmatic Web Site Restart and Create an Incident if it Fails After cmpleting this mdule, students will be able t: 2012 R2 Service and cnfigure integratin with Operatins 2012 R2 Data Prtectin and cnfigure integratin with Operatins 2012 R2 Orchestratr and cnfigure integratin with Operatins Mdule 11: Trubleshting, Tuning and Disaster Recvery Yur mnitring slutin must be highly available t ensure yur key line-f-business applicatins are available and perfrming at ptimum levels at all times. Additinally, ensuring yur system is fully ptimized helps prevent utages and deteriratin f perfrmance f the mnitring slutin. In this mdule yu will learn hw t ptimize the data warehuse t ensure the crrect vlume f data is kept. As with all key systems it s imprtant t knw where t lk when trubleshting prblems. This includes using reprts t understand perfrmance and knwing which lgs t investigate n bth the management servers and agents. T increase verall service availability yu may als cnsider cnfiguring SQL AlwaysOn fr Operatins. This will increase the availability f the database layer. If a cmpnent within the Operatins envirnment fails it is equally imprtant that yu understand hw t recver the failed cmpnent. In this final mdule yu will learn hw t ptimize, trublesht and perfrm disaster recvery in Operatins. Lessns Trubleshting Operatins Cre Cmpnents Tuning Management Packs Cnfiguring SQL AlwaysOn fr Operatins Cnfiguring Data Retentin in Operatins Disaster Recvery in Operatins Lab: Trubleshting Operatins Trubleshting an Agent installatin failure in Operatins Recvering frm a Management Server failure Recvering frm an Operatinal database failure After cmpleting this mdule, students will be able t: Trublesht Operatins cre cmpnents. Tune Management Packs. Cnfigure SQL AlwaysOn fr Operatins. Cnfigure data retentin fr the Data Warehuse database in Operatins. Perfrm disaster recvery in Operatins Assciated Certificatins & Exam On successful cmpletin f this curse students will receive a Trque IT attendance certificate.