Planning for Oracle R12. An IT Convergence presentation delivered at Collaborate 10

Transcription

1 Planning for Oracle R12 An IT Convergence presentation delivered at Collaborate 10

2 OAUG & IT Convergence are joining forces to bring you compelling Oracle Applications Workshops like no others can!

3 Agenda Planning for R12 Introductions IT Convergence Overview Planning Concepts Leveraging the Approach Some of the New Features Lessons Learned Rolling out in Latin America Summary

4 IT Convergence Overview We are a True Partner

5 Our Mission Create value by improving business processes through better use of technology.

6 Global Reach, Local Expertise CHICAGO SAN FRANCISCO NEW YORK MEXICO SHANGHAI SAN PABLO BUENOS AIRES

7 ARGENTINA AUSTRALIA AUSTRIAPlanning for R12 BELGIUM BRAZIL CANADA CHILE CHINA COLOMBIA CZEC REPUBLIC DENMARK DOMINICAN REPUBLIC DUBAI EGYPT EL SALVADOR GABON GERMANY HONG KONG INDIA INDONESIA ISRAEL ITALY JAPAN KOREA KUWAIT MALAYSIA MALI MEXICO MOROCCO NICARAGUA NORWAY PANAMA PERU POLAND PUERTO RICO SAUDI ARABIA SENEGAL SINGAPORE SPAIN SOUTH AFRICA 600+ customers, engagements in over 50 countries NETHERLANDS BELGIUM NORWAY DENMARK GERMANY CANADA UNITED KINGDOM POLAND CZECH REPUBLIC FRANCE HUNGARY AUSTRIA USA SPAIN ITALY SWITZERLAND TUNISIA ISRAEL MOROCCO KUWAIT EGYPT DOMINICAN REPUBLIC MALI PUERTO RICO NICARAGUA SENEGAL SUDAN EL SALVADOR PANAMA VENEZUELA COLOMBIA GABON BRAZIL PERU BOLIVIA URUGUAY CHILE ARGENTINA SOUTH AFRICA SAUDI ARABIA DUBAI CHINA KOREA JAPAN INDIA TAIWAN HONG KONG THAILAND PHILIPPINES MALAYSIA INDONESIA AUSTRALIA

8 A True Full-Service Option E-Business Suite, Technology and Fusion Middleware Consulting Simplify the complexity and cost of IT management Empower your staff with functional and technical education Cost effective and accessible development

9 Consulting Services Full Project Lifecycle Capabilities Assessment and Strategic Planning Global Program/Project Management Business Process Re-engineering Applications and Technology Services Implementations, Upgrades and Migrations Business Intelligence & Reporting Development & Database Services Security & Identity Management

10 Education Services Maximize the Value of your IT Investment Functional and Technical Education Training Business Process/Procedures Documentation Change Management & Planning Custom Training Materials Multiple formats: elearning / Web-based On site / Remote Bootcamps Train the Trainer

11 Development Services Cost-effective and Accessible Development Nearshore development Staff leasing Oracle ERP and CRM J2EE and JAVA

12 Support & Hosting Services Comprehensive Managed Services and Hosting

13 Planning Concepts Oracle R12 across the globe

14 Rollout Options Define a Global Process Model and then rollout Cost Time Prioritize these variables when defining your implementation strategy Risk

15 Rollout Options Global Cut-over BIG BANG Geographic Implementation Phase 1 of 1 Phase 1 Phase 2 Phase 3 Business / Org. Unit 1 QTC PTP MTE Business / Org. Unit 2 QTC PTP MTE Business / Org. Unit 3 QTC PTP MTE Business / Org. Unit 1 QTC PTP MTE Business / Org. Unit 2 Business / Org. Unit 3 Functional Implementation Hybrid Implementation Phase 1 PTP Business / Org. Unit 1 Business / Org. Unit 2 Business / Org. Unit 3 Business / Org. Unit 1 Phase 2 Phase 3 Business / Org. Unit 2 Business / Org. Unit 3 Phase 2 MTE QTC Phase 3 QTC Phase 1 PTP MTE

16 Rollout Options Key factors to consider for each rollout model: Benefits Risks Disadvantages Selection criteria

17 Global Implementation Considerations Americas Asia Pacific Standard Processes Europe Ensure consistent use of the system and its modules throughout the enterprise, respecting legal statutory Building Blocks Leverage leading practices: Standard Business Process Flows Regional Specific Localizations Organization Structure Operating Units, Set of Books, Inventory Orgs Global Design Model Regional Localizations Foundation Framework Globalization of Operations: Shared Global Masters Integrated Business Processes Language, Security, Workflow Controls Standard Reporting Data Definitions

18 Global Implementation Considerations Utilize Global Definitions for key Master Data across the Enterprise Customers Utilize standards set for: Items Suppliers Chart of Accounts Customer Information Supplier Information Items Organization Structure Chart of Accounts Common Shared Data Model Employees Employees (min. info) Organization Structure

19 Globalizations and Languages Globalizations versus Localizations Localizations vary by country and have design considerations Apply globalization patch sets early as your arrive to each region and understand implications on production Apply languages as required for forms, reports, segment values, lookups, responsibilities, menus, user messages, sub ledger fields Understanding _TL tables and Oracle translated values versus user translated values and system functionality Future patches will be applied in native language and then some will need to be translated and applied under Multiple Language Support

20 Leveraging the Approach Oracle R12 across the globe

21 Change Management Training Project Lifecycle Set goal to ensure knowledge sharing & transfer throughout the project s lifecycle Specific learning events will occur at certain points in the project lifecycle Project Team Training - Oracle Applications Overviews - Tutor Documentation Train- the -Trainer End User Training Effort Applications & Technology Training Classes Coach/Mentor (CRPs Hands -on) Advanced Training Classes START - UP Tutor Documentation Time PRODUCTION

22 Project Approach & Methodology ITC Toolkit Project Materials Utilize proven Oracle Application Implementation Methods (AIM) EasiPath for Migration (EMM) Upgrade Oracle AIM for Business Flows Methodology Re-Implementation Combine Methods for Migration & Implementation of new processes Leverage ITC Oracle R12 Project Documentation & Templates Project Management Plans, Status Reports (CR010 & WM020) Business Requirements & Country Localizations (RD020 & RD030) Application Configuration Parameter Guides (BR100) Test Case Business Scenarios (TE040) Others such Data Conversion Strategy (CV010), Design Specifications (MD050), etc. Oracle Applications Overview Training Materials

23 Assessment Approach Strategic Migration Roadmap Focus 1 Plan & Initiate Analysis Study 2 Perform Business/System Assessment 3 Define & Map Future Solution 4 Prepare Implementation Options Mobilize and Plan Business Assessment Assessment Results High Level Roadmap Assemble Team Define Focus Areas for Assessment Confirm Participant Schedules Perform Delta Training Prepare and Execute Project Kickoff Gather and Review Existing Requirements and Process Documentation Map Requirements to R12 Perform Gap Analysis Evaluate Best Practice Business Models Conduct Process and Requirements Review Sessions Identify Pain Points in the Process Prioritize Improvement Opportunities and Value to the Business Upgrade enhancements, gaps, and solution review Upgrade approach discussions, time lines, resources, etc Training and Support Requirements CR010 Project Management Plan High Level Project Plan Training Needs Analysis RIE vs. Functionality Review Technology Assessment Systems Integration Mapping

24 Project Approach AIM for Business Flows For implementations and re-implementations, ITC proposes to complement Teletech s Program Management approach and methodology with Oracle s AIM for Business Flows. Definition Elaboration Build Transition Production Project Planning Determine Exception Dispositions Update Flows Determine Exception Dispositions Update Flows Prepare Production Environment Update Procedures Update Procedures Conduct CRP 1.0 (Familiarization) Update Setups Update Test Script Update Setups Update Test Script Convert and Verify Data Prepare CRP 2.0 Environment Prepare CRP 3.0 Environment Conduct CRP 1.0 (Mapping) Conduct CRP 2.0 Identify Exceptions Conduct CRP 3.0 Identify Exceptions Perform Acceptance Test Identify Exceptions Design Extensions Perform Systems Integration Test Begin Production Maintain System Conduct Business Architecture Workshops Prepare Custom Test Scripts Create and test Custom Extensions Propose Future Direction

25 Process Methodology and Approach Global Design Deployment Shared Education Design Definition Elaboration & Tools Build & Test Transition Post Production Support Oracle Process Training Introduce Standards concept Localizations COA Supplier Structure Customer Structure Shared Value Definition Conversion Strategy MLS Strategy Establish Project Controls Establish Communication Plan Establish Change Mgmt Plan Define training program Work plan creation Confirm & Validate Regional Deployment against Global Design Template Power user training Conference Room Pilot Map and collect data Identify and resolve gaps Identify add-ons (workflow, alerts, reports, FSGs, etc.) Enter data Identify country specific values End User Training for UAT User Acceptance Testing Sign Off of processes End User Training Cut over planning Migrate configurations to production Conversion Cut over Staff augmentation post go live On-site for major hubs Consolidated for remaining sites

26 Project Approach & Methodology Oracle s Easipath Migration Method (EMM) R12 Migration Project Phases: Project Management Migration Assessment Update & Test Transition Production Business Requirements Review Requirements Mapping Update Migrate Appl. & Tech. Architecture Migrate Custom Extensions Data Migration Documentation Business System Testing Training Production Migration

27 Considerations for R12 Migration Upgrade vs. Re-Implement? Business Consolidation Globalization Merger & Acquisitions Shared Services Single Org or Multi-Org Common Business Process Shared Services operating model Central master data source Simplified Reporting Financial Consolidation Business Intelligence Real-Time Result Reduces support costs Minimize customization Enhanced Performance Leverage Oracle s R&D Major Business Process Changes Major Organizational restructuring Significant Set-up changes required e.g. new COA Geographic Expansion e.g. new country roll out Upgrade or Re-implement? Re-implement on R12 Heavily Customized Multiple environments to be merged New Application to be implemented Historical data can be viewed separately No major process changes No major Organizational restructuring COA Unchanged Current system is clean, reconciled and up-to-date Upgrade to R12

28 PF1962 PF1962 PF3002 PF3002 PF3003 PF3003 PF1963 PF2040 PF2040 PF1967 PF1967 PF3004 PF3004 PF3001 PF3001 PF1966 PF2011 PF2011 PF2038 PF2021 PF2028 PF2028 PF2039 PF2039 PF3005 Planning for R12 Project Toolkit Oracle Applications Education & Implementations Provide a tool kit that enables a jump start for global implementations. Business Process Flows Order to Cash Business Flow Lead to Order Credit Approval to Customer Order to Shipment Order to Buy Shipment Order to Drop Shipment Pick to Order to Shipment Configure to Order to Shipment Assemble to Order to Shipment Order to Customer Invoice Customer Invoice to Cash Forecast to Plan Business Flow Revenue to Post Customer Return to Credit Customer Return to Replacement Business Requirement Definitions, Localizations, Configuration Guides N Cat Process Analysis Question Response R o ego e ry vi si t Y / N 1 Pro Do you use routings and duct alternate routings? ion Typ 2 e What are the average number of operations for each routing? 3 Cha nge Poli cy How many different kinds of Bills of Material do you maintain? (Manufacturing, Costed, Planned As-Built, As- Designed, As-Sold, and so on) 4 Does ECN Implementation increase the revision number or constitute a different part number for the end product? 5 How many people initiate, process and implement ECN s? Education Training & Procedure Materials Unit and Integration Testing Scenarios Design to Release Customer Collaboration to Consensus Forecast Supplier Collaboration to Supplier Commitment Opportunity to Forecast to Management Rollup KPI Collect Forecast Data Generate Sales Forecast Achieve Consensus Forecast Manage Production Forecast Collect Historical Generate statistical Review forecasts on a Define the parameters Sales and Shipments forecast based on regular basis and for forecast Data to use for sales and shipment revise as needed. consumption and statistical forecasts. history. consume forecast. Collect Collect Generate Run Analyze Supply Demand Item Safety Production Plan, KPI s Variability Data Variability Data Stock Levels Plan and Exceptions KPI KPI KPI KPI Collect historical suppler Collect demand data Calculate for all Launch Production Analyze Plan, KPI s, performance data from all including forecast locations w here items Plan exception messages relevant sources and confidence levels have maintained and counts prior to translate into compatible from all relevant safety stock levels. releasing orders from format. sources. the plan KPI Process Process Primary ID for implementing ECN s? Name This Application Process Module Definition PR Procurement This process covers functional management of procurement activity. PRS01 Supplier Contracts This process covers negotiating supply contracts. It includes administrating contractual and legal documentation and supporting supplier performance evaluations. Primary Role Adjust Plan Make manual adjustments to the plan based on plan review and new information Simulate with Revised Constraints Release Schedule KPI Release the production schedule to w ork areas and procurement. Collaborate on on Revised Constraints Run the plan in Collaborate w ith simulation mode w ith internal and external revised constraints to parties to agree on model potential solutions revised constraints. to limitations. Plan Non MRP Material KPI Plan non MRP planned materials using Kanban planning, MinMax Planning, Reorder point, cycle counts, etc.. Customer Collaboration to Consensus Forecast Supplier Collaboration to Supplier Commitment Plan to Schedule Requisition to Receipt Direct Implement Revised Constraints Implement the revised constraints based on the collaboration results. Enterprise Roles Planner Demand Planner Demand Manager Inventory Planning Manager PR0131 Analyze Sourcing Requirements This process covers identifying strategic sourcing opportunities and Sourcing Purchasing collecting aggregate demand for specific sourcing requirements. Manager Purchasing PR0132 Evaluate and Award Negotiations This process covers collecting and evaluating responses to award a Sourcing contract or agreement to a supplier. Manager PR0133 Maintain Negotiated Supplier This process covers adding, modifying or renewing negotiated supplier Contract/Agreement contracts and agreements as necessary. PR0134 Evaluate Supplier Contract This process covers reviewing the suppliers performance against the Performance negotiated contract. Oracle Payables PR0135 Negotiate and Select Suppliers This process covers selecting suppliers to fulfill requirements based on (for This area highlight what are the legal requirements from local government on payables, which example) price, delivery, terms, discount or corporate relationship. include the VAT tax for local purchase goods and material, the reporting requirement for financial reports and Tax reports. It also use to identify the local requirement on different payment format, like cheques, TT, and bank in slip format required from local bank. Process Nro. Requirement Solution Comments AP Payment Handling CH-AP01 Legal requirement, for all local purchase of Setup the VAT% in AP module and identify the Standard Function Process goods and materials need to separate the line VAT% of each local vendor in supplier master. Required to add the additional set up for of purchased item cost and the VAT% and VAT Each time any new AP invoice created for those VAT. amount on financial statement and tax reports VAT% pre-defined supplier, the system will to local government. automatic calculated the VAT amount in seperate distribution line. For those supplier without predefined VAT%, user can still allowed to add the VAT line manually by manual select the VAT% from the list of value available in AP payment invoice table. AP Payment Printing CH-AP02 China required to build the interface between Required to maintain all supplier bank information System Interface. Process Oracle AP and the cheque printing system in into Oracle AP then extrat the data from AP to order to use AP payment invoice data to print different Excel worksheet base on the table format out cheques, transfer payment authorization provided by the cheque printing system for cheque letter (TT), and bank in slip document. printing, for TT payment printing, and for bank in slip document printing. Supplier Data CH-AP03 Legal requirement all information related to Required to input the supplier master information Standard Function Maintainence Process supplier needto maintain in Chinese characters, in both Chinese and English. Required to input Chinese information in which include the supplier name, address, supplier master table. contact inforamtion, and remarks. AP Reporting Process CH-AP04 Legal requirement all payment transactions Design a new report attached in AP module in Customization Report. need to print out in details in each day with order to print out the daily payment transactions. Chinese descriptions, debit balance, credit Use DFF to store the payment voucher number balance, and total from sun-ledger as a which is manual defined by user and required to supporting document for the payable balance print on the payment transaction report. reported on Financial statement. Besides the local government also required to have a voucher number print out on each daily payment transaction report. Other AP Data CH-AP05 Local requirement all bank related informtaion Required to input the bank information in both Standard Funciton Maintainence Process like cheques, TT instruction letter, and bank-in Chinese and English. slip documents need to print in Chinese. Test No Test Case Name Input Data Method To Validate Expected Result Items w ith a routing of "Inspection Header Information, Quantity, PUR-1304 Receive Items to Receiving Inspection View Quantity On-Hand Required" cannot be delivered to Subinventory and Acceptance Code inventory until they are inspected Query the receiving transactions Header Information, Quantity, PUR-1308 Approve Inspected Material Receiving Account Distribution Report and verify the approval is Subinventory and Acceptance Code documented; the status for the Inventory balances reflect delivery PUR-1305 Deliver Received Goods to Inventory Check box to deliver Receiving Transaction Register to inventory Query on the invoice in the Invoice AP-0101 Enter invoice batch and standard invoices Multiple Client Invoice Workbench; verify the invoice is Invoice Batch and Invoices created approved or run "Invoice Register" report Query the invoice in the Invoice One invoice w ithin a batch is AP-0701 Approve individual invoice w ithin a batch Workbench or run "Invoice Register" approved report for all Unapproved invoices AP-0802 Print checks and confirm payment batch Run "Final Payment Register" and review Printed checks The appropriate quantities in PUR-1310 Correct Delivered Quantities Return to Receiving Receiving Transaction Summary Inventory, Receiving or Expensed are updated to reflect the correction Inventory and Receiving balances PUR-1315 Return Material To Receiving Quantity and Return to Receiving Transaction Status Summary reflect the quantity to be returned to vendor The corrected inspection quantities PUR-1311 Correct Inspected Quantities Correct with appropriate code Receiving Transaction Summary appear as non-inspected in Receiving Inspection Query the receiving transactions PUR-1307 Reject Inspected Material Check Exceptions Box in Window Receiving Exceptions Report and verify the rejection is documented; the status for the Inventory or Expense balances PUR-1316 Return Material To Vendor Quantity, Supplier, RMA Number Receipt Adjustments Report reflect the quantity of material returned to the supplier and PO Enter debit memo based on return to supplier Query of the Debit memo or run "Invoice AP-0202 Client Debit Memo Approved debit memo invoices details Register (R2i Modified) AP invoices transferred to GL and AP-1201 Post AP invoices only to GL Client Invoices imported AP payments transferred to GL and AP-1202 Transfer AP payments only to GL Client Payments imported

29 Global Program Management Effective Program Management is the foundation for a successful project Program Management Project Management Change Management Knowledge Management Planning & Tracking Scheduling Budgeting & Financials Vendor Management Project Rollups Dependency Management Organizational Change Management Executive Alignment Issue Management Risk Management Change Control Requirements Management Collaboration Quality PMO Document Management Deliverable Reuse Management Reporting Test Case Management Knowledge Transfer PMO Tools PMO Processes PMO Competencies

30 Some of the New Features Oracle R12 Enhancements

31 Oracle R12 Migration Considerations and Advantages 1 Multi Org Changes and MOAC 6 2 ebusiness Tax 7 Enhanced User Experience Simplified flows & Interfaces Highly Configurable personalizations, OA Framework, BI Publisher 3 Subledger Accounting and secondary ledgers 8 Matching COGS to Revenue and Subinventory Accounting changes 4 Payments TCA for Suppliers and Banks 9 Enhanced Security 5 Enhanced Business Process Mgmt. 10 Over 2,500 enhancements

32 Lessons Learned Oracle R12 potential gotcha

33 Business Trade Offs Phase in approach to R12 upgrade first then gradually implement enhancements Go live with Big Bang approach (Major Business Transformation) Longer timeline required R12 has a larger footprint need to evaluate the computer resources, server capacity R12 upgrade vs. upgrade to Leverage the benefits and new features of R12 Avoid the necessity to engage in another project down the road

34 Additional Lessons Learned Not Your Father s 11i Apps architecture Not a one to one relationship Incomplete setups in 11i will cause problems Diagnostics can be run on each application VERY HELPFUL! AVOID DATA CORRUPTION Complete all payments in Payables and transfer them to the General Ledger before the migration Do not make assumptions on R12 functionality TEST! Changed names of standard reports did not get upgraded Migration issues: Data needs to be verified and tested Scrub!

35 R12 Perspective We strongly recommend formal R12 Training Confirm detailed requirements and process Start Development early Create unit scripts and business scenarios which reflect the requirements and are auditable Functionality replacements The R12 Receivables Advanced Collections replaces 11i s collections function The R12 Payment Manager replaces the 11i payment function Update the closing process checklist End users need to thoroughly test and sign off prior to Go-Live Ensure end users are trained Engage, Engage, and Engage the business..

36 Planning for Oracle R12 Æ Click here to download white papers on R12 from our Is R12 Right for You? resources page

37 OAUG & IT CONVERGENCE Planning for R12 R12 Preparing for an Oracle R12 Upgrade Oracle R12 HRMS Recruit to Pay Oracle R12 HRMS - Implement Oracle HR Incorporating Localizations into an Oracle Footprint Expediting Month End Close with Oracle R12 Documentation and Compliance with Oracle Tutor & UPK Oracle's Discrete Manufacturing Process Oracle R12 Financials New Features Oracle R12 Supply Chain New Features BUSINESS INTELLIGENCE OBIEE for Administrators OBIEE for End Users Reporting Options for Oracle E-Business Suite ORACLE 11g Oracle 11g Real Application Clusters Administration ORACLE 10g Oracle 10g Database Administration

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