Speed Up your Business-Focused Cloud Journey with NGA Cloud Accelerators. Copyright NGA Human Resources. All rights reserved.

Transcription

1 Speed Up your Business-Focused Cloud Journey with NGA Cloud Accelerators 1

2 The business value of extensions built on the Hana Cloud Platform for Successfactors Eduard Kaussner, VP Business Development ISV Ecosystem EMEA/MEE April 21, 2016

3 S/4 HANA and SAP HANA Cloud Platform are THE Enablers for Simplification and Innovation in the Digital Era Business Network Run Simple on a SOLID CORE SAP HANA Cloud Platform AGILE INNOVATION on SAP HANA Cloud Platform Enabled ECO- SYSTEM SAP PartnerEdge for Application Development 300+ partners developing on HCP x00 s partner HCP apps in SAP HANA AppCenter 2016 SAP SE or an SAP affiliate company. All rights reserved. 3

4 Digital Enterprise Platform 2016 SAP SE or an SAP affiliate company. All rights reserved. 4

5 You Can with SAP HANA Cloud Platform Empower the Line of Business Connect Your Enterprise to the Digital Economy Deliver Open, Agile, Flexible Apps Personalize S/4 HANA for New Business Needs 2016 SAP SE or an SAP affiliate company. All rights reserved. 5

6 What Capabilities are in the Platform? Everything you need to Extend, Integrate, and Build MORE DETAILS hcp.sap.com 2016 SAP SE or an SAP affiliate company. All rights reserved. 6

7 SAP s Cloud Application Extensions Strategy for Partners SAP HANA Cloud Platform is the center piece of SAP s application extension strategy in the cloud SAP is dedicated to build, enable and nurture a rich application ecosystem on the SAP HANA Cloud Platform 2016 SAP SE or an SAP affiliate company. All rights reserved. 7

8 SAP HANA Cloud Platform: Proven. Reliable. Affordable SAP SE or an SAP affiliate company. All rights reserved. 8

9 SuccessFactors HCM Suite + HCP Extensions for SuccessFactors Extend 2016 SAP SE or an SAP affiliate company. All rights reserved. 9

10 SAP & NGA for HCP: Partnering with an HR Leader Strong Partnership between SAP & NGA since years Deep integration of core teams and executives to align roadmap and strategy Co-innovation to develop suite of HCP Apps for SuccessFactors Close collaboration during go live to ensure successful customer projects 2016 SAP SE or an SAP affiliate company. All rights reserved. 10

11 NGA Innovations in Cloud Innovative Cloud-Based Mobile- Enabled HR Apps 11

12 NGA Enterprise Offerings Digital HR OnPremise & Cloud HR & Payroll Outsourcing BPO & BPaaS Planning & Roadmap Employee Centric Design Implementation & Integration Change management Continuous Improvement Configuration Management Integration Management Security Management Reporting Management Release Management Payroll Provisioning Payroll Processing Managed Payroll Services Workforce Administration & Data Management Services Comprehensive Services

13 NGA & SuccessFactors 6m+ employees served on NGAinstalled HR systems 8,500 employees in 35 countries Working with 1 out of 5 of Fortune 500 companies 1,000+ HR system implementations 523m 835m $ FY2013 revenue 25 languages spoken in our HR service delivery centers Providing HR & Payroll services in 145+ countries 8 HR Over 150 HR BPO customers platforms on which NGA can deliver HR services SAP BPO partner since 1994 SuccessFactors BPO partner since 2012 Certified Cloud Consultants 175+ Successful Cloud Implementations 300+ Proven track record in 49 countries

14 Analyst Recognition in SuccessFactors Area SuccessFactors Services: design, build, test, maintain, run HfS Research BluePrint Report for SuccessFactors Services,

15 Next Generation Workforce 15

16 A Selection of Recent Disruptions in HR Marketplace Consumerized HR technology: think employee tools with human centered design, not HR tools The appification of everything: mobile apps as a new HR platform New software categories: collaboration, agility, feedback, engagement, and culture management Increased focus on digital workplace strategy to company's target state capability model HR as a Service Lower operational cost 16

17 NGA Human Resources NGA has deep expertise and skill in creating and driving innovation around SAP Intellectual Property (IP). We have demonstrated this with HR Accelerators that enable faster, more secure and more efficient deployment of SAP HCM. Today NGA has worked directly with SAP product development teams to create our first set of Cloud Accelerators, launched in October NGA Cloud Accelerators are designed to be robust, withstand SAP release cycles, and effectively integrate a variety of data sources, including core HR systems, case management solutions, and payroll. We focus on functionality that makes it simple to engage with workforce : Extends self-service with a mobile user experience Innovate in cloud world with creative mashups of processes and applications Seize the white space 17

18 What are NGA HR Cloud Accelerators? They are NGA mobile-enabled apps, designed to fill out white space in SAP HCM and SuccessFactors solutions They are NGA s innovation in HR marketplace, built on the ground of decades of experience in HR consulting & HR technology. This unique HR knowledge allow us to detect and anticipate widespread customers HR needs They are developed on SAP Hana Cloud Platform They are based on SAP FIORI UX design patterns 18

19 HR Cloud Accelerators HR Cloud Accelerators NGA s HR Cloud Accelerators is a set of tools to help clients deploy and integrate cloud HR more quickly. They simplify the implementation, configuration and integration of Employee Central, SuccessFactors nextgeneration core HR system HR Request Central Enabling instant access to HR request & workflow status Case Management Central Integrated view in HRIS on your HR tickets Employee Central Fast Track Roadmap to an efficient deployment of Employee Central 19

20 Easily Accessible Innovation NGA Cloud Accelerators are available on SAP Store and SAP App Store SAP App Centre Home page- Link SAP Store - Link 20

21 Business Challenges HR Tickets Management How can I structure the communication between the employee and the HR Service Center? How can I give employees an instant view on the ticket status? How can I enforce Employee Central as the unique portal for all HR related activities? How can I reduce phone calls and mails to the HR Service Center? 21

22 Case Management Central Case Management Central a unified employee inbox - integrates in a single tile, core HR functionality with HR case management tools, enabling end-to-end visibility of HR tickets and case history, as well as collaboration to accelerate case resolution. HR Cloud Accelerator and add-on to 22

23 Solution Features Supporting all HR processes for employees, managers & HR partners Supporting all HR processes activated in your HRIS Able to create and track your tickets with self-service (unified employee inbox) Documents can be easily attached to the ticket and logged Instant employee view of tickets and easy accessible in a few clicks Designed for desktop, mobile and tablet Cloud-based app Multilingual interface Supporting Android, ios, Windows Runs with a modern browser (Chrome, Firefox, Internet Explorer, etc) Launch in Employee Central via tile Compatible with SuccessFactors Employee Central State-of-the-art SAP Hana Cloud Platform in SAP data centers Supporting SuccessFactors Employee Central Adding a My HR Tickets tile to SuccessFactors Employee Central Optimized HR Shared Service Center interaction Self-service tool, fast creation and tracking of tickets Full overview of My HR Tickets 23

24 Business Challenges HR Workflows How can I reduce the # of call in my HR Service Center? How do I free up resources for more strategic HR tasks? How do I consolidate workflows in heterogenous HR Landscape and enable a unified Inbox. How do I enable employee collaboration and engagement. 24

25 HR Request Central HR Request Central gives employees direct visibility into the status of their HR requests & workflows. It provides a better employee experience and removes the need to check for workflow status updates with the HR Service Center. HR Cloud Accelerator and add-on to 25

26 Solution Features Supporting all HR processes for employees, managers & HR partners Supporting all HR processes activated in your HRIS Able to track requests Raised About Me (employees) Raised By me (employees) For My Team (manager) For My Team (HR partner) Designed for desktop, mobile and tablet Cloud-based app Multilingual interface Supporting Android, ios, Windows Runs with a modern browser (Chrome, Firefox, Internet Explorer, etc) Ability to launch in Employee Central via tile Compatible with SAP HCM & SuccessFactors State-of-the-art SAP Hana Cloud Platform in SAP data centers Supporting SAP OnPremise and SuccessFactors Cloud technology Gateway and Cloud connector for SAP OnPremise included Optimized HR Service Center interaction Self-service tool Up to 60% less calls Efficient completion of HR requests by analysing the trail of the process and potential bottlenecks Logged interactions and approvals, accessible in a few clicks 26

27 The Business Case for Cloud Accelerators Monetary Fewer HR service agents Reduced call volumes and queries (70-80% data from a customer) Rationalized HR Service Centre costs ROI: accelerated adoption of Employee Central and other cloud applications Legally compliant: structured communication between employees and HR All the advantages of cloud: no new hardware, support teams required 27

28 The Business Case for Cloud Accelerators User Experience Responsive design Works on phones, tablets and desktops Improved employee experience and engagement Application managed on state-of-art SAP datacentres: reliable, scalable and secure. 28

29 Customer Case Customers HR challenge: High volumes of HR tickets and complex workflows tracking Global Banking Leader Scope: Deployment of NGA Cloud Accelerators, integrated with core HR systems Technology: HTML5, REST Services, SAP HANA Cloud Platform Customers Benefits: 60-70% reduction in call volumes and paperwork. Increased Employee Engagement by appification Establish collaboration mindset Rationalized Service Centers with less dependency on time zones. 29

30 Lessons Learnt 1. Cloud HR is not strict fit-to-standard 2. SAP Hana Cloud Platform help you go beyond the standard, enabling the design of personalized extensions, focused on your business 3. A worldwide HR leader, as NGA, can anticipate your HR requirements and meet your needs through the development of useful Apps, able to fill out functional white spaces in your standard solution LESSONS LEARNED 4. With NGA Cloud Accelerators you can speed up and facilitate your move to Cloud HR, while reducing complexity and cost of managing your global workforce

31 NGA Resources Center Are you looking for more information? Monitor your HR Tickets with HR Request Central Download the brochure: NGA Case Management Central: Seamlessy Integrate HR Cases & Tickets with Employee Central Download the brochure: Best Practice Processes And Accelerated Value with NGA s EC Fast Track Download the brochure:

32 Contact Us More questions? Contact us. Eduard Kaussner - VP Business Development ISV Ecosystem EMEA/MEE, SAP Global Channels & General Business Contact me: eduard.kaussner@sap.com Amit Soni - Global Head Cloud Technologies, Digital HR Services, NGA Human Resources Contact me: amit.soni@ngahr.com

33 Thank You 33