Investor & Analyst Meet
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- Prudence Carr
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1 Investor & Analyst Meet Service with Product Mindset Mumbai, 9 May 2017
2 FY 2017 Highlights Revenue Rs 28,021 Mn; up 4.2% Growth led by BFSI Operating Margin 17.3%, down 21bps 33% growth in Digital DSO 64 Days (80 Days LY) Momentum built in Q4
3 Industry Challenges Transient Uncertainties Geo-Political Brexit Protectionism Economic Uncertainties in key markets/verticals Currency volatility Pervasive Trends Digital Traditional spend declining, Digital rapidly increasing Spend outside CIO org Smaller deal sizes Offshore not the only cost model Business Model Change
4 NTL Strategy: Focus & Differentiate Commercial/Operations/Airports Platform led Special Experience Mid Market leadership Platform led Caring Experience T&T Insurance A/C specific actions Personalized Experience MMT BFS Mid mkt leadership in Capital Markets/Asset Mgmt Platform led Secure Experience Sharp focus on Digital
5 Corporate Agenda Smart IT Superior Experience Scale Digital
6 Smart IT Development Test Intelligent Service Desk Smart Maintenance Intelligent Business Processes Infrastructure Monitoring and Performance Management Artificial Intelligence Robotic Process
7 Tron in Development & Operations Development Test Intelligent Service Desk Smart Maintenance Intelligent Business Processes Infrastructure Monitoring and Performance Management Artificial Intelligence Robotic Process
8 Tron in IT Operations Development Test Intelligent Service Desk Smart Maintenance Intelligent Business Processes Infrastructure Monitoring and Performance Management Artificial Intelligence Robotic Process
9 Tron in Business Operations Development Test Intelligent Service Desk Smart Maintenance Intelligent Business Processes Infrastructure Monitoring and Performance Management Artificial Intelligence Robotic Process
10 Superior Experience
11 Scale Digital Digital Experience Analytics Cloud Digital Integration Omni-channel Commerce Digital Foresight SaaS Process Orchestration Mobility Business Intelligence IaaS Legacy Integration
12 Incessant Technologies A Leader in Digital Integration and Agile Delivery of Enterprise ibpm Solutions 500+ seasoned consultants 46% 88% 88% of Revenue from Pega related services person years of Experience 51% 51% owned by NIIT Technologies 200+ Successful implementations across the globe 46% CAGR (FY15-F17) Why Incessant Largest Niche Player in the BPM / Case Management, specialising on the two leading platforms Pega & Appian Diamond Resourcing Model, enabled by Superior Talent Pool and Certification Status Leading Solutions based on the Pega and Appian Platforms
13 Strategic Partnerships Appian Partner Member of the Trusted Partner Program Appian Services
14 Orchestrating the Digital Enterprise Digital Orchestration Insurance Market Groups - Co-ordinated Audits Financial Services Asset Management - Customer On-Boarding Speciality Insurance - Trade Credit Processes - Financial Lines - Professional Indemnity Banks - Mortgage Originations - Mortgage Servicing - Derivatives and Trading - Wealth Management Fund Switching Personal Insurance - Personalized Pricing - Underwriting
15 Consultant Leadership Pega Practice Top 12 partners have a combined practice of around 15,000 to 20,000 Approximate estimate: 5x the ratio of CSSAs compared to the other 11 partners Approximate estimate: 14x the ratio of CLSAs compared to the other 11 partners 340 Size of Pega Architect Practice 48 Certified CLSAs 268 Certified CSSAs Appian Practice Project Management Practice specialised in 51 Pega Lead delivery Designers 24 Platinum A Scores 12 Designers 20 Appian Plugins 28 Gold A Scores 11 Silver A Scores
16 Incessant - Go To Market Solutions Pega 7 Continuous Delivery Framework. Deliver releases more regularly and with faster time to market to satisfy business demands Integrates Pega 7 Platform with industry standard ALM products: Atlassian JIRA and CA Agile Central ipcd iclear icalm icob Allows engineers, administrators and business users to collaborate in the support process of production Pega applications Customer On-Boarding using Appian s Enterprise Platform to streamline, accelerate, and enhance the digital customer on-boarding experience
17 Re-imagining Insurance Technology for Commercial Insurance Life Non-Life Life & Pensions Health Insurance Commercial Insurance Personal Insurance NITL
18 NIIT Insurance Technologies Ltd Over 20 years experience of providing global carriers with core processing software $20bn Premium processed per annum by our software NITL Dedicated Nitl Insurance Software specialists Supported by Insurance domain and technology specialists Reimagining Insurance Technology
19 NITL Product Set Full lifecycle multi-market processing for Commercial Insurers and Reinsurers Insurance Exact Navigator, Acumen Subscribe (Single Market London) Underwriting Policy Administration Claims Processing Billing Premium & Claims Ceding Reinsurance Exact with AI
20 Single Market Multiple Market Our Digital Transformation Transforming our products to support our customers Digital agenda Advantage Platform Digital Insurance Platform Multi-market, platform based IoT Data and Microservices to enable digital automation and Risk Mitigation Advantage Suite Navigator, Acumen & Exact (Re)insurance Processing Multi-market, cloud and on-premise, web technology PAS, Analytics and Risk Aggregation Single-market, on-premise Policy Administration system Subscribe London Market Processing Policy administration for London Market Syndicates and Companies. API enablement for Digital Integration Client Server Era Web Era Digital Era
21 The Opportunity North America $330Bn 44% Gross Written Premium (GWP) in Non-life Commercial Insurance by Territory South America $37Bn 5% London $60Bn 8% Rest of Europe $98Bn 13% Rest of world $52Bn 7% Rest of Asia $90Bn 12% China $67Bn 9% Oceania $15Bn 2% NITL currently targets 8% of global addressable market with a 23% market share Opportunity to address remaining 92% with Advantage Suite and Advantage Platform Source: Swiss Re Sigma - World Insurance in 2015 report Global Commercial P&C and Specialty (Non Life) GWP in 2014 was $728Bn Insurance Business Magazine Dec 2015 Global P&C market estimated to reach $895Bn by 2018 Insurance Business Magazine Dec 2015 Finaccord Analysis - Global Commercial Non Life Insurance: Size, Segmentation and Forecast Dec 2015
22 Digital Principles Vertical Focus BFS, Insurance, Travel, Media Focus on Experience Secure, Cared, Special, Personalized Automate Tron Smart Partnerships Nurture Ecosystem
23 Services with a Product Mindset Client Engagement & Maturing Relationship Client Relationship Co-creation & Design Thinking Innovation User Centric Design & Experience Centric Operations Experience Next Gen Delivery Lean &
24 Thank You Investor & Analyst Meet Investor/Analyst contact: Ph:
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