SAP for Insurance Providing insurers a bridge to the future. Bob Cummings Head of Insurance Solutions, SAP AG
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1 SAP for Insurance Providing insurers a bridge to the future Bob Cummings Head of Insurance Solutions, SAP AG
2 New Strategies Users New Users New Technologies New Data Volumes New Challenges COO Analytics GL HR Procurement Analytics GL HR Procurement CRM CRM Middle -ware Middle -ware Billing Billing Claims Claims Claims Claims Reinsuranc e New Opportunities CFO Technology Technology Commercial.. Com- P&C Health P&C Health mercial.. Technology Technology Technology Technology Technology Technology No New Resources Strategic Innovation CIO Integration & Maintenance 2011 SAP AG. All rights reserved. Confidential 2
3 Users Mobility Transparency Mastering Big Data Data Orchestration COO Sales & Marketing Products & Policies Claims & Service Commissions Billing & Payments Investments CFO Finance & Controlling Governance, Risk & Compliance Purchasing Human Resources CIO 2011 SAP AG. All rights reserved. Confidential 3
4 Users Agility Sybase Mobility Mobility Transparency Analytics Mastering HANA Big Data Business Data Process Orchestration Management COO Sales & Marketing CRM Products & Policies Policy Claims & Claims Service Strategic Innovation Integration & Maintenance Incentives Commissions & Commissions Billing Collections & Payments & Disbursements Investments Fin Asset Mgmt CFO Finance & Governance, Human Controlling Financials Risk GRC & Purchasing SRM Resources HR Compliance CIO Integration & Maintenance Strategic Innovation 2011 SAP AG. All rights reserved. Confidential 4
5 Insurance Suite Edition 2011 Sales & Marketing Commissions Sybase Mobility Mobility Transparency Analytics Mastering HANA Big Data Business Data Process Orchestration Management Products & Policies Claims & Service Billing & Payments Investments $400 m in core investment Organically developed > 1000 Insurers / Reinsurers > 400 core insurance > 40 Countries 19 of the top 20 use SAP Stand-alone & Integrated Finance & Controlling Governance, Risk & Compliance Purchasing Human Resources 2011 SAP AG. All rights reserved. Confidential 5
6 Helping insurers achieve their strategic goals: L L i f e P & C,,, M Retail International Platform Industrialization of Insurance Cross LOB Segmentation platform Common platform across merged entities ALLIANZ Financial Transformation and globalization Rapid Growth & Enterprise Transformation Massive Cost Savings Rapid implementation of insurance platform yet highly integrated with external partners Leading Shared service platform for insurance companies Need for rapid out-of-the-box solution for end-to-end claims and billing We can handle claims more effectively, settle more at first touch, which is a key driver for customer satisfaction. Globalization of shared services 2011 SAP AG. All rights reserved. Confidential 6
7 What about the US? GWP Rest of World USA Can Japan China IT DE FR UK Source: sigma World insurance No 2/ SAP AG. All rights reserved. Confidential 7
8 What about the US? Insurance Suite Edition 2011 Sybase Mobility Mobility Transparency Analytics Mastering HANA Big Data Business Data Process Orchestration Management Sales & Marketing Products & Policies Claims & Service Commissions Billing & Payments Investments Finance & Controlling Governance, Risk & Compliance Purchasing Human Resources 2011 SAP AG. All rights reserved. Confidential 8
9 What about the US? Strategy Execution SAP AG. All rights reserved. Confidential 9
10 SAP for Insurance Providing insurers a bridge to the future Bob Cummings Head of Insurance Solutions, SAP AG Agility to face business change Non-disruptive evolution Integration & Maintenance Strategic Innovation Analytics GL HR Procurement Analytics GL HR Procurement CRM CRM Middle -ware Middle -ware Billing Billing Claims Claims Claims Claims Reinsuranc e Technology Technology Commercial.. Com- P&C Health P&C Health mercial.. Technology Technology Technology Technology Technology Technology
11 SAP for Insurance Providing insurers a bridge to the future Bob Cummings Head of Insurance Solutions, SAP AG
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